PowerArchiver resend codes doesn't work

[thomas-k]

Hello,

I’ve logged in to my account and requested my code. But I didn’t got an email.

Best regards,

Thomas

[Mili]

Hi @thomas-k
please send us an email to support at conexware dot com and we’ll help out.
Just tested sending codes here, they arrived immediately. It might be the email spam filtering our registration email.
Send us an email and we can send the registration email and/or send it to you via support.
thanks!

[Luxor]

I just tried it myself to see if I could confirm.

It sent mine but it went straight into my spam folder using gmail. Might be worth checking if something similar has happened in your case.

[thomas-k]

No, I didn’t got an email. My email provider is web.de The spam folder is empty.

[Brian Gregory]

How long did you wait?
web.de may, like many email providers, make what they think are suspicious emails wait a few hours to see if the sending server retries or not. Most SPAM bots won’t retry.

[thomas-k]

@Brian-Gregory, I wait about 3 days.

[Mili]

Hi @thomas-k
please send us an email to support at conexware dot com and we’ll help out.
Just tested sending codes here, they arrived immediately. It might be the email spam filtering our registration email.
Send us an email and we can send the registration email and/or send it to you via support.
thanks!