PA 19.00.57 crashes Firefox 69.0.1 in module pashlext64.dll | UserCallWinProcCheckWow
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Hi.
As an update, I see that this module is related to the crash of explorer.exe as well.
Usually happens when I try to use the right click on an item or the “Open Location” feature from Firefox.
This report is all I got at the moment:
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As I am not sure exactly how I can collect logs and from where, if you can describe the steps for data collection that can help me, it would be very much appreciated (if you need any data to analyze of course).
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Also, until further notice I will disable PowerArchiver Shell extensions for now.
I would like to help, so if you could provide me with some info, test cases or anything, I can re-enable them to test it only and send you the results.
Otherwise I will keep them disabled to try and prevent explorer.exe from crashing so often.
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@2Flo said in PA 19.00.57 crashes Firefox 69.0.1 in module pashlext64.dll | UserCallWinProcCheckWow:
Usually happens when I try to use the right click on an item or the “Open Location” feature from Firefox.
Would like to be able to reproduce this. Where is this option located? I’ve looked but could not find it. Is it part of an extension?
Let us know a few steps that will help us reproduce and we’ll give it a try. Thanks! -
Hi.
You could try the folder icon inside the Libraries / Downloads window:
The Download arrow icon will appear on the upper right once a file has started to download.
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Regarding right-clicking, this second scenario can be tested inside Explorer with any file you choose, provided that PowerArchiver shell extension is activated on the system.
Again, sorry for the inconvenience, but i haven’t got too many details that can help me pinpoint the cause of this issue. It appears to happen randomly.
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If there is any way I could export the error reports somehow in a form of log…
Do you know if it’s possible? hopefully you can find some information in there.
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@2Flo unfortunately that does not help.
BUT
we will have a new version of dll soon, so you can check with that specifically.
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@spwolf said in PA 19.00.57 crashes Firefox 69.0.1 in module pashlext64.dll | UserCallWinProcCheckWow:
@2Flo unfortunately that does not help.
BUT
we will have a new version of dll soon, so you can check with that specifically.
@2Flo we have sent you a test build via direct message in the forums. Thank you!
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