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    • Action Move - Not Working in Tools - Batch Archive

      G

      Hi. The “Move” Action seems to be Not Working when used in the Tool – Batch Archive.

      Using the Options – Configuration – Compression Profiles ---- I created a Profile with the Action of Move. Also set were Zip, and Method Deflate.

      When I use the Tool - Batch Archive – It appears to me that the Action Move does not Move the compressed files (basically add to zip, and delete the added file from original location on the same disk). Zip file(s) are created and look ok.

      Typically I on the Batch Archive process – I have selected options to use a Profile with the Move Action.

      File’s Current Folder Group files from same folder into same archive Add subfolders to separate archives

      My PowerArchiver version is 21.00.17 .

      Can you reproduce ? – Or do you need additional details or information?

      Tech Support
    • Power Archiver Starter - CPU and power overhead

      PA_Fan

      I’m running PA 21.00.17 64-bit on a 64-bit i7 desktop with W10 Pro, latest version. This 32gb of installed RAM.

      As I use the PA pbs system for a number of scheduled archiving operations throughout the day, PA Starter is set to load and run at system startup.

      In the course of trying to identify some causes of slowness and bottlenecks in other processes, I notice that PA Starter (PAS) always runs at between 11% and 15% of CPU (see screenshot), usually at about 12-13%. This is by far the highest demanding process on the system, as shown by Task Manager. In Performance Monitor, PAS Average CPU is 8.32, with every other process at less that 1 i.e. in decimal places only.

      Task Manager also shows PAS Power Usage as “Very High”, and is the only process shown thus.

      I have looked again at the information about PAS at https://wiki.powerarchiver.com/en:help:details:powerarchiver_starter, which was last modified in 2016. The article states a low memory usage for PAS of 784k, which is fair enough, but it is the large CPU overhead which is of concern.

      It is of course possible to change the PAS priority, but this has no effect on CPU overhead.

      However, is it possible to change PAS, which is required only at intervals to initiate PA scheduled tasks, from consuming so much system resource for every moment of the day?

      PA Starter.jpg

      Tech Support
    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support

    UNSOLVED PA 19.00.43...47 stops me moving .tar.xz, .tar.gz, .7z and .iso files.

    Tech Support
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    • Brian Gregory
      Brian Gregory Alpha Testers last edited by Brian Gregory

      PA 19.00.43 stops me moving .tar.xz files.
      They have to stay in my download directory (or wherever they are) until I uninstall PA!
      (I’m running Windows 7 x64)
      Later: Found out that if I wait some minutes (around 5 mins I think) after opening source folder PA eventually releases the file and it can be moved.
      Later still: Seems to have stopped doing it now?!
      Next day: It’s doing it again!

      1 Reply Last reply Reply Quote 1
      • Brian Gregory
        Brian Gregory Alpha Testers last edited by

        Still happening in .44

        1 Reply Last reply Reply Quote 0
        • Brian Gregory
          Brian Gregory Alpha Testers last edited by Brian Gregory

          Getting same problem with .7z files too.

          1 Reply Last reply Reply Quote 0
          • M
            Mili conexware last edited by

            Hi @Brian-Gregory

            Tested by creating a tar.xz archive in the Downloads directory and was able to successfully move it to another folder.

            Should we test another way so that we may reproduce this? Please let us know.
            Also please send over your settings to support, we’ll import those as well as there maybe a setting that causes it.

            Thanks for letting us know.

            Brian Gregory 2 Replies Last reply Reply Quote 0
            • Brian Gregory
              Brian Gregory Alpha Testers @Mili last edited by Brian Gregory

              @Mili Maybe it’s Windows 7 and/or 64 bit specific. I think refreshing the explorer window that shows the file makes it do it (again?). It may be Windows 7 and/or 64 bit specific.
              Same problem present with .tar.gz as well.

              1 Reply Last reply Reply Quote 0
              • Brian Gregory
                Brian Gregory Alpha Testers @Mili last edited by Brian Gregory

                @Mili Are you still unable to reproduce this?

                1 Reply Last reply Reply Quote 0
                • Brian Gregory
                  Brian Gregory Alpha Testers last edited by

                  Same problem wirh .iso files too.

                  1 Reply Last reply Reply Quote 0
                  • Brian Gregory
                    Brian Gregory Alpha Testers last edited by

                    Any news about fixing this? It can be really annoying.

                    1 Reply Last reply Reply Quote 1
                    • M
                      Mili conexware last edited by

                      Hey, sorry for the delay.
                      No luck reproducing so far, gonna give it another go and report back

                      1 Reply Last reply Reply Quote 0
                      • guido
                        guido last edited by

                        Funny… Isn’t the virus scanner locking the file? I tried everything to reproduce, but no luck. Any change you can use a locking tool to see what process is locking the file?

                        Windows 11 Pro ENU x64
                        Intel Core I7
                        32 GB RAM

                        Brian Gregory 1 Reply Last reply Reply Quote 0
                        • Brian Gregory
                          Brian Gregory Alpha Testers @guido last edited by Brian Gregory

                          @guido said in PA 19.00.43...47 stops me moving .tar.xz, .tar.gz, .7z and .iso files.:

                          Funny… Isn’t the virus scanner locking the file? I tried everything to reproduce, but no luck. Any change you can use a locking tool to see what process is locking the file?

                          It says they’re locked by SearchProtocolHost.exe.

                          guido 1 Reply Last reply Reply Quote 0
                          • guido
                            guido @Brian Gregory last edited by

                            @Brian-Gregory SearchProtocolHost.exe is part of windows and generates indexes for faster search. As a test, you could disable the index for the downloads folder. Turn of the checkmark below and try again.

                            dc616af0-d2af-4d87-a1dc-09f94280ac0e-image.png

                            Windows 11 Pro ENU x64
                            Intel Core I7
                            32 GB RAM

                            1 Reply Last reply Reply Quote 0
                            • Brian Gregory
                              Brian Gregory Alpha Testers last edited by

                              I’m using Windows 7.

                              Well I changed some settings to tell it not to try and index the conetnts of the file types I was having a problem with and re-make the index and so far so good.

                              I was waiting for the complete index to be rebuilt but it’s taking days!

                              But it looks like that’s cured the problem.

                              Thank you.

                              1 Reply Last reply Reply Quote 0
                              • Brian Gregory
                                Brian Gregory Alpha Testers last edited by

                                Well that’s just typical.
                                As soon as I say it seems to be fixed it does it again.

                                But this this time ProcessExplorer says no process has locked the file!
                                But it won’t move in to the recycle bin!
                                WTF?

                                M 1 Reply Last reply Reply Quote 0
                                • Brian Gregory
                                  Brian Gregory Alpha Testers last edited by

                                  I hate Windoze SO MUCH at the moment.

                                  1 Reply Last reply Reply Quote 0
                                  • M
                                    Mili conexware @Brian Gregory last edited by

                                    @Brian-Gregory said in PA 19.00.43...47 stops me moving .tar.xz, .tar.gz, .7z and .iso files.:

                                    Well that’s just typical.
                                    As soon as I say it seems to be fixed it does it again.

                                    But this this time ProcessExplorer says no process has locked the file!
                                    But it won’t move in to the recycle bin!
                                    WTF?

                                    What if, at that point, you restart the computer? Is it still locked after trying to delete it immediately after restarting?

                                    Brian Gregory 1 Reply Last reply Reply Quote 0
                                    • Brian Gregory
                                      Brian Gregory Alpha Testers @Mili last edited by Brian Gregory

                                      @Mili said in PA 19.00.43...47 stops me moving .tar.xz, .tar.gz, .7z and .iso files.:

                                      @Brian-Gregory said in PA 19.00.43...47 stops me moving .tar.xz, .tar.gz, .7z and .iso files.:

                                      Well that’s just typical.
                                      As soon as I say it seems to be fixed it does it again.

                                      But this this time ProcessExplorer says no process has locked the file!
                                      But it won’t move in to the recycle bin!
                                      WTF?

                                      What if, at that point, you restart the computer? Is it still locked after trying to delete it immediately after restarting?

                                      Yes restarting fixes it. Also waiting a few minutes fixes it. Plus it doesn’t do it anywhere near as often at the moment but I don’t know if that’s because of the settings I changed or because it still rebuilding the indexes. The process that builds the indexes seems to be fixed to use about 25% of one thread and produces only the tiniest barely visable flickers in the hard drive activety light. :(

                                      Brian Gregory 1 Reply Last reply Reply Quote 0
                                      • Brian Gregory
                                        Brian Gregory Alpha Testers @Brian Gregory last edited by

                                        I’m trying running with the Indexing Service disabled on both my PCs now because it’s useless and just sticks on certain files which there is no easy way to identify.

                                        I don’t think I’m going to miss it because I already tend to use WHERE /r from the command line to find files since it usually gets results much quicker anyway.

                                        1 Reply Last reply Reply Quote 1
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