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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support
    • Is PA 2022 clear with old bugs?

      G

      PA Queue does not compress file optimally with same parameters if used in Queue mode.

      Being able to save advanced option, and set a default profile and archive type for compression so I can save clicks.

      The above two are majorly affecting my efficiency with archiving stuff with PA 20.10.03.

      Can someone confirm if they are resolved with the 2022 RC1?

      Tech Support

    SOLVED FIPS

    Tech Support
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    • Q
      qrti last edited by

      activating FIPS by following the requester of the latest version .39 caused me a lot of trouble, because the culprit was not obvious

      an extensions for ms visual studio was not prepared for FIPS and refused compiling and building

      implications
      blogs.msdn.microsoft

      support.microsoft

      spwolf 1 Reply Last reply Reply Quote 0
      • M
        Mili conexware last edited by

        Should work better now in version .41, please let us know and thanks for the report
        https://powerarchiver.cachefly.net/2019/powarc190041.exe

        1 Reply Last reply Reply Quote 1
        • spwolf
          spwolf conexware @qrti last edited by

          @qrti said in FIPS:

          activating FIPS by following the requester of the latest version .39 caused me a lot of trouble, because the culprit was not obvious

          an extensions for ms visual studio was not prepared for FIPS and refused compiling and building

          implications
          blogs.msdn.microsoft

          support.microsoft

          FIPS is meant to be activated only by users who have legal requirement to use FIPS, it is not recommended for anyone else.
          What can we do to improve this process?

          1 Reply Last reply Reply Quote 0
          • Q
            qrti last edited by

            currently the decision to use FIPS is very prominent at every start of the program until you say yes, it should be reduced to a check mark in settings

            spwolf 1 Reply Last reply Reply Quote 0
            • spwolf
              spwolf conexware @qrti last edited by

              @qrti said in FIPS:

              currently the decision to use FIPS is very prominent at every start of the program until you say yes, it should be reduced to a check mark in settings

              @Mili will check that out, it should never be in On or Forced mode by default… just Auto, which depends on your system setting.

              1 Reply Last reply Reply Quote 0
              • M
                Mili conexware last edited by

                there is a setting in the Configuration menu that allows you set FIPS to ON, that turns on FIPS in PowerArchiver. The following confirmation dialog is confirms the enabling of FIPS in the Windows settings.
                In my test, it appeared once, after clicking Yes, it did not appear anymore.
                Is it continuously appearing for you?
                Let us know, we’ll give it a thorough check.

                Thanks!

                spwolf 1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware @Mili last edited by

                  @Mili said in FIPS:

                  there is a setting in the Configuration menu that allows you set FIPS to ON, that turns on FIPS in PowerArchiver. The following confirmation dialog is confirms the enabling of FIPS in the Windows settings.
                  In my test, it appeared once, after clicking Yes, it did not appear anymore.
                  Is it continuously appearing for you?
                  Let us know, we’ll give it a thorough check.

                  Thanks!

                  it should never appear unless someone changed fips setting to ON… by default that should never appear, so we have to make sure it doesnt appear by default.

                  It is possible that someone left FIPS setting on in previous version of PA though.

                  M 1 Reply Last reply Reply Quote 0
                  • M
                    Mili conexware @spwolf last edited by

                    @spwolf said in FIPS:

                    @Mili said in FIPS:

                    there is a setting in the Configuration menu that allows you set FIPS to ON, that turns on FIPS in PowerArchiver. The following confirmation dialog is confirms the enabling of FIPS in the Windows settings.
                    In my test, it appeared once, after clicking Yes, it did not appear anymore.
                    Is it continuously appearing for you?
                    Let us know, we’ll give it a thorough check.

                    Thanks!

                    it should never appear unless someone changed fips setting to ON… by default that should never appear, so we have to make sure it doesnt appear by default.

                    It is possible that someone left FIPS setting on in previous version of PA though.

                    checked, with the default setting on, no confirmation dialog appears. When changed to On, the confirmation dialog appeared once.
                    Will wait on @qrti 's details and settings to test the same and make sure it works as intended.

                    Q 1 Reply Last reply Reply Quote 0
                    • Q
                      qrti @Mili last edited by

                      I never touched a FIPS setting, I even don’t know where to find it, the requester popped up at every start of version .39 until I said yes, after that PA started without the requester

                      1 Reply Last reply Reply Quote 2
                      • M
                        Mili conexware last edited by

                        Thanks for the information @qrti
                        Could you please go to the Options tab and click the Set Defaults button.
                        That will set PowerArchiver to the default settings, does it occur then, after the default settings have been set?

                        Thanks for your help!

                        1 Reply Last reply Reply Quote 0
                        • Q
                          qrti last edited by

                          • 2019 .39 was not installed anymore
                          • so I uninstalled the current 2018 version
                          • and did a fresh installation of 2019 .39 version
                          • no FIPS requester

                          maybe the FIPS message was a settings conflict with the previous .33 version, I did an update from .33 to .39 and no fresh installation at that time

                          1 Reply Last reply Reply Quote 0
                          • PA_Fan
                            PA_Fan last edited by

                            I’m running 19.00.39, which was updated a couple of days ago, and since when I get the “Enable FIPS” popup. It’s impossible to turn it off in the AI setting screen, so I followed the recommendation to reset to Defaults which seems to fix it i.e. the popup doesn’t appear.

                            As far as I can judge, I have no need at all for FIPS to be enabled on this machine, and there seem to be a number of recommendations against enabling it on Windows.

                            I have my PA set up in a particular way (incorporating some of the points/features that were problematic in the test phase), and I’d hate to have to keep resetting it from defaults to my preferences.

                            Out of interest, I’d like to know this. I reset to defaults, then rejig my configuration to suit me, and then save the settings as the reg. entry. Would importing these settings always get me back to my configuration but minus FIPS and associated popup?

                            spwolf 1 Reply Last reply Reply Quote 1
                            • spwolf
                              spwolf conexware @PA_Fan last edited by

                              @PA_Fan said in FIPS:

                              I’m running 19.00.39, which was updated a couple of days ago, and since when I get the “Enable FIPS” popup. It’s impossible to turn it off in the AI setting screen, so I followed the recommendation to reset to Defaults which seems to fix it i.e. the popup doesn’t appear.

                              As far as I can judge, I have no need at all for FIPS to be enabled on this machine, and there seem to be a number of recommendations against enabling it on Windows.

                              I have my PA set up in a particular way (incorporating some of the points/features that were problematic in the test phase), and I’d hate to have to keep resetting it from defaults to my preferences.

                              Out of interest, I’d like to know this. I reset to defaults, then rejig my configuration to suit me, and then save the settings as the reg. entry. Would importing these settings always get me back to my configuration but minus FIPS and associated popup?

                              How do you mean it is impossible to turn it off? There is an Off setting there.

                              And yes, saving your HKCU settings and restoring them will always bring your full settings.

                              From next release, we will show warning only when in Enforced mode for FIPS.

                              1 Reply Last reply Reply Quote 0
                              • M
                                Mili conexware last edited by

                                Should work better now in version .41, please let us know and thanks for the report
                                https://powerarchiver.cachefly.net/2019/powarc190041.exe

                                1 Reply Last reply Reply Quote 1
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