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    • Right-click encrypt not working

      L

      Powerarchiver 2022
      Right-click and select Encrypt on a folder does not work.
      Although it says it encrypts, there is no encrypted file in the destination folder.

      Tech Support
    • File Explorer Shell Extension crash on Junction

      W

      Re: Explorer.exe Crash on right click

      This appears to be happening again with the Power Archiver 2022 shell extensions.

      When I have Use Explorer Shell Extensions enabled in Power Archiver Configuration and right-click on c:\Users\username\Start Menu, (hidden Junction file), File Explorer crashes.

      I have version 21.00.15 (03/2022) 64-bit installed in Windows 10 Version 21H2 (Build 19044.1826).

      Tech Support
    • Latest version and online update

      P

      The online update feature within the program suggests there is a later version than the ‘.17’ available on the web site. But clicking either download or update just reinstalls version .17.

      Either there isn’t an update OR
      the “download” and 'update" links should be repaired.

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • PowerArchiver Purchase

      C

      Hi,

      When you click on the Buy Now link, you come across four tabs - Home or Work, Enterprise Unlimited, Educational Discount, & Gift Discount.

      What is the difference between a licence purchased via Gift Discount and a Home/Work licence?

      Also, how can I renew the PowerArchiver Select plan a year after the purchase? Will it remind me automatically?

      Best,

      Tech Support
    • Power Archiver Starter - CPU and power overhead

      PA_Fan

      I’m running PA 21.00.17 64-bit on a 64-bit i7 desktop with W10 Pro, latest version. This 32gb of installed RAM.

      As I use the PA pbs system for a number of scheduled archiving operations throughout the day, PA Starter is set to load and run at system startup.

      In the course of trying to identify some causes of slowness and bottlenecks in other processes, I notice that PA Starter (PAS) always runs at between 11% and 15% of CPU (see screenshot), usually at about 12-13%. This is by far the highest demanding process on the system, as shown by Task Manager. In Performance Monitor, PAS Average CPU is 8.32, with every other process at less that 1 i.e. in decimal places only.

      Task Manager also shows PAS Power Usage as “Very High”, and is the only process shown thus.

      I have looked again at the information about PAS at https://wiki.powerarchiver.com/en:help:details:powerarchiver_starter, which was last modified in 2016. The article states a low memory usage for PAS of 784k, which is fair enough, but it is the large CPU overhead which is of concern.

      It is of course possible to change the PAS priority, but this has no effect on CPU overhead.

      However, is it possible to change PAS, which is required only at intervals to initiate PA scheduled tasks, from consuming so much system resource for every moment of the day?

      PA Starter.jpg

      Tech Support
    • Slow multipart RAR extraction

      A

      I’m experiencing very slow extraction speed of multipart RAR files. For the first part the extraction is super fast but when PA reaches the part2.rar the extraction from there on gets super slow. PA needed for a 6,3 GB multipart archive 30 minutes to extract. I tested then with another program and it just took 70 seconds. I had this slow extraction speed with PA for quite a long time and I always thought that is maybe because of a high compression rate that the extraction would take longer. But it seems that only PA gets that slow.

      I have lots of multipart archives that are 10+ GB and with PA it would be really time consuming. Is there any solution to this?

      Tech Support
    • Action Move - Not Working in Tools - Batch Archive

      G

      Hi. The “Move” Action seems to be Not Working when used in the Tool – Batch Archive.

      Using the Options – Configuration – Compression Profiles ---- I created a Profile with the Action of Move. Also set were Zip, and Method Deflate.

      When I use the Tool - Batch Archive – It appears to me that the Action Move does not Move the compressed files (basically add to zip, and delete the added file from original location on the same disk). Zip file(s) are created and look ok.

      Typically I on the Batch Archive process – I have selected options to use a Profile with the Move Action.

      File’s Current Folder Group files from same folder into same archive Add subfolders to separate archives

      My PowerArchiver version is 21.00.17 .

      Can you reproduce ? – Or do you need additional details or information?

      Tech Support
    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support

    Win95b problems

    Tech Support
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    • P
      peterr last edited by

      Hi,

      Installed PA 9.11 on a Win95b computer and received the following error messages:

      1. The POWERARC.EXE file is linked to missing export SHELL32.DLL:ShellExecuteExw

      2. Powerarc.exe - a device attached to the system is not functioning.

      Now, knowing the problems (fun ?? ) I have had in the past with Win95b, that errir msg is famailiar, and from memory, basically means I need to update SHELL32.DLL, however I do know that I have all the latest patches, etc, installed for Win95b, and I also have IE 5.50, so the msg on this site about Win95 and IE is not applicable (i.e. I’m on a later version of IE anyway).

      I did email PA technical support, but I guess they are asleep. :D

      Also, will PA 9.11 include files beginning with a period, I find it annoying that vers 6.11 will not include these files, as they are needed on websites (yes 6.11 is free, so I get what I pay for , but now I’m considering buying PA 9.11).

      Thanks,

      Peter

      1 Reply Last reply Reply Quote 0
      • A
        amh209 last edited by

        I could be wrong, but I don’t think they support 95 anymore.

        P 1 Reply Last reply Reply Quote 0
        • P
          peterr @amh209 last edited by

          Hi,

          @amh209:

          I could be wrong, but I don’t think they support 95 anymore.

          I don’t know, but from here - http://www.powerarchiver.com/download/ , right down the botom, it implies Win95 is okay.

          Although the logo on the right hand side at ‘features’ link ( http://www.powerarchiver.com/features/ ) doesn’t state Win95, a lot of software companies all “officially” dropped Win95 support as soon as M$ did, but their products will still run okay under Win95.

          Thanks,

          Peter

          TBGBe 1 Reply Last reply Reply Quote 0
          • TBGBe
            TBGBe @peterr last edited by

            @peterr:

            Also, will PA 9.11 include files beginning with a period, I find it annoying that vers 6.11 will not include these files, as they are needed on websites.

            Well, as this is not a valid Windows filename/foldername format - I doubt it.

            spwolf P 2 Replies Last reply Reply Quote 0
            • spwolf
              spwolf conexware @TBGBe last edited by

              Since somewhere in 9.xx release, PA does not support Win95 anymore - it is due to the new explorer view that we are using.

              regards,

              P 1 Reply Last reply Reply Quote 0
              • P
                peterr @TBGBe last edited by

                Hi,

                @TBGBe:

                Well, as this is not a valid Windows filename/foldername format - I doubt it.

                Well, I have no problems creating filenames beginning with a period on Windooze. As a lot of the compressed files I work with are for websites, filenames beginning with a period are very common.

                DOS can ‘see’ them, so can Windows, so I see no logical reason why PA cannot include them in an archive. I understand PA is written in Delphi; Delphi itself has no such limitations, it can read files beginning with a period.

                (I can even do it in Clipper).

                Peter

                1 Reply Last reply Reply Quote 0
                • P
                  peterr @spwolf last edited by

                  Hi,

                  @spwolf:

                  Since somewhere in 9.xx release, PA does not support Win95 anymore - it is due to the new explorer view that we are using.

                  regards,

                  So, is there a “9.xx - 1” release that I can download/trial please ?

                  Thanks,

                  Peter

                  spwolf 1 Reply Last reply Reply Quote 0
                  • spwolf
                    spwolf conexware @peterr last edited by

                    Actually, PA works fine with files starting with an dot :-).

                    I am not sure what is the last version that supported Win95, I would have to check and I really dont reccomend buying PA because of an older version even if you like it - makes no sense. I will see if we can do anything at all for 9.5 to make it work with Win95 but I doubt it.

                    thanks,

                    P 1 Reply Last reply Reply Quote 0
                    • P
                      peterr @spwolf last edited by

                      Hi,

                      Good to hear the news on PA being able to handle files with a dot/period, as vers 6.11.0 which I have used for sometime now, misses them, and also runs out of memory if the file is too big (some are 30 to 50Mb compressed). Anyway, you get what you pay for, and 6.11 has been good really.

                      I’m looking at PA 9.2 because when I looked at another (very well known) compression tool, I was amazed it didn’t compress files to TAR or Gunzip formats, which is what is needed on the websites I work on.

                      @spwolf:

                      I am not sure what is the last version that supported Win95, I would have to check and I really dont reccomend buying PA because of an older version even if you like it - makes no sense. I will see if we can do anything at all for 9.5 to make it work with Win95 but I doubt it.

                      I’m making enquiries about upgrading my OS, it is 10 years old, so I guess it’s time to upgrade. :D

                      However, thanks for considering Win95 users in vers 9.5, but I think it may be a backwards step, if it , in some way, hinders the functionality for (more modern) OS’s.

                      Thanks,

                      Peter

                      spwolf 1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware @peterr last edited by

                        Well, if you are to upgrade to newer OS, then PA is definetly for you :-).
                        It is all about progress, that you can see, feel and maybe even smell, so yes you will be able to experience the difference. Newer versions are more stable, faster and even use less memory - we have tried hard to keep in touch with the basics, even while adding new features…

                        Hopefully you will like it.

                        thanks,

                        L 1 Reply Last reply Reply Quote 0
                        • L
                          Liuk @spwolf last edited by

                          Hi,

                          I just had the same problem.

                          To upgrade shell32.dll you have to install IE 4.01 SP2 using standard installation.
                          Installation of IE 5 or any other doesn’t contain upgrade of this file.

                          best regards,
                          Liuk

                          spwolf 1 Reply Last reply Reply Quote 0
                          • spwolf
                            spwolf conexware @Liuk last edited by

                            @Liuk:

                            Hi,

                            I just had the same problem.

                            To upgrade shell32.dll you have to install IE 4.01 SP2 using standard installation.
                            Installation of IE 5 or any other doesn’t contain upgrade of this file.

                            best regards,
                            Liuk

                            nice find - and everything works properly afterwards?

                            thanks

                            1 Reply Last reply Reply Quote 0
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