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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support

    SOLVED Not prompting for Password

    Tech Support
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    • B
      bigdog last edited by

      I created an encrypted 7z archive out of a few old Word docs and had it move them into the archive and then delete the originals when done. That part worked OK but I’m having a problem that it is NOT asking for the password when I open the archive. There is nothing saved for it in Password Manager. I even copied that 7z archive to a NAS drive and opened it with a different PA install on another computer and it also didn’t ask for a password…

      Obviously that is a problem. Any idea why this is happening?

      Thanks

      spwolf 1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        @bigdog encrypt filenames should work fine in 18.01.03 now… please check it out, thanks!

        1 Reply Last reply Reply Quote 0
        • spwolf
          spwolf conexware @bigdog last edited by

          @bigdog is the archive actually encrypted? Can you extract the files without password? Thanks!

          1 Reply Last reply Reply Quote 0
          • B
            bigdog last edited by

            I tried it again and it does seem to prompt before actually extracting the files which is some relief. However it does show the filenames in the archive without any password entered which it should not be doing if they filenames are encrypted.

            spwolf 1 Reply Last reply Reply Quote 0
            • spwolf
              spwolf conexware @bigdog last edited by

              @bigdog said in Not prompting for Password:

              I tried it again and it does seem to prompt before actually extracting the files which is some relief. However it does show the filenames in the archive without any password entered which it should not be doing if they filenames are encrypted.

              Filename encryption is optional… so try it again and make sure it is checked in Add window?

              Also, .pa format is a bit more secure than 7z, you can also try that too - both better security and compression are the benefits.

              thanks!

              1 Reply Last reply Reply Quote 0
              • B
                bigdog last edited by

                Yep it was checked (tried it twice) and still didn’t encrypt the filenames when I moved them into the 7z archive. I know pa is supposed to be more secure but for these particular files needed to use a format that was more universal so went with 7z.

                Anyway if you could take a look at why it is not encrypting the file names when moving files (and deleting originals if that makes a difference) into a 7z archive, I’d appreciate it.

                Thanks

                spwolf 1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware @bigdog last edited by

                  @bigdog said in Not prompting for Password:

                  Yep it was checked (tried it twice) and still didn’t encrypt the filenames when I moved them into the 7z archive. I know pa is supposed to be more secure but for these particular files needed to use a format that was more universal so went with 7z.

                  Anyway if you could take a look at why it is not encrypting the file names when moving files (and deleting originals if that makes a difference) into a 7z archive, I’d appreciate it.

                  Thanks

                  where are you doing it from? When I first replied, I checked before via compress + options in shell extensions and it has worked correctly. There are many different ways you can do it in PA, so just making sure I tried the same as you did.

                  thank you!

                  1 Reply Last reply Reply Quote 0
                  • B
                    bigdog last edited by

                    I select the files and then right click PowerArchiver->Encrypt and then it opens PA where I can select options 0_1535658730921_PA options.jpg

                    It then moves them to the 7z archive and deletes the originals (like it should). I go to open that newly created 7z archive and it opens, displaying the filenames without prompting for a password. As you can see in the previous screenshot, encrypt filenames is checked but here is what it shows when I open it. 0_1535658885028_pa files list.jpg

                    1 Reply Last reply Reply Quote 1
                    • spwolf
                      spwolf conexware last edited by

                      thanks, got it now… you can use shell extensions in between the fix, they properly hide the filename (compress + options instead of encrypt, and just select options there).

                      1 Reply Last reply Reply Quote 0
                      • B
                        bigdog last edited by

                        Any idea when there might be a fixed version for it?

                        Thanks

                        spwolf 1 Reply Last reply Reply Quote 0
                        • spwolf
                          spwolf conexware @bigdog last edited by

                          @bigdog said in Not prompting for Password:

                          Any idea when there might be a fixed version for it?

                          Thanks

                          Not yet, but as i said earlier, instead of find encrypt in shell, do compress with options (with same encrypt options) and it will work just fine.

                          Thanks!

                          @bigdog said in Not prompting for Password:

                          Any idea when there might be a fixed version for it?

                          Thanks

                          1 Reply Last reply Reply Quote 0
                          • spwolf
                            spwolf conexware last edited by

                            @bigdog encrypt filenames should work fine in 18.01.03 now… please check it out, thanks!

                            1 Reply Last reply Reply Quote 0
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