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    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support
    • Is PA 2022 clear with old bugs?

      G

      PA Queue does not compress file optimally with same parameters if used in Queue mode.

      Being able to save advanced option, and set a default profile and archive type for compression so I can save clicks.

      The above two are majorly affecting my efficiency with archiving stuff with PA 20.10.03.

      Can someone confirm if they are resolved with the 2022 RC1?

      Tech Support
    • PA Starter - CPU Overhead

      PA_Fan

      I’m running W10 Pro on an HP i-7 machine with now 32gb of RAM. The system drive is an SSD.

      In the course of sorting out some inconsistencies in a couple of my .pbs jobs, I’ve been paying close attention to the system CPU resource and power consumption of PA Starter, as shown by the various resource management tools. I’ve also been trying to identify why my system seems rather sluggish despite some extensive tuning for speed etc.

      When I have enabled Starter as a start-up programme, to use the PA Queue facility, I see that Starter consistently uses between 10-13% of CPU, with High Power consumption indicated. It runs, consuming this resource, irrespective of what may be happening with PA and any pbs script jobs.

      I can understand a need to use a good chunk of CPU when Starter is actually handling PA jobs, but it shouldn’t sit and consume this amount when it really isn’t doing anything but wait for a job to start and for which it is needed.

      Perhaps I’ve missed a way of lessening Starter’s impact, but in the meantime I’ve adjusted my set-up to running PA without it.

      Suggestions, please.

      Tech Support

    SOLVED PA 18.00.24 - Comments, hangs and folder deletes

    Tech Support
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    • PA_Fan
      PA_Fan last edited by PA_Fan

      A few oddities, that seem to have cropped up again.

      1. Comments do not show when opening a commented .zipx archive. Are these shown automatically and, if so, where? Attached screenshot of bottom right of archive in case something should be there, but moving around that area doesn’t, for example, pop up anything.
      2. As with previous versions, using the Advanced Add window to move files from a folder has the effect of deleting the folder when the last file is moved to .zipx archive. This doesn’t happen with the “Non-Advanced” window i.e. the files are emptied from the source folder, but the folder remains.
      3. Invalid Pointer Error being returned (see screenshot) quite regularly. I am as yet unable to discern a pattern.

      I think it’s been noted elsewhere, but in the About window PA 24 is shown as 23, although the powerarc.exe file version is correctly shown as 24 in Properties>Details.
      1_1513591706937_pa-error.JPG 0_1513591706936_pa-comment.JPG

      1 Reply Last reply Reply Quote 1
      • PA_Fan
        PA_Fan @spwolf last edited by

        @spwolf It’s looking good with .25.

        The comments are showing fine.

        I understand the problem with Advanced>Move when using zip/zipx. I suppose the only way around it would be to “interrupt” the implicit upwards file to folder check and implied delete, by a “Delete folder Y/N” to reverse the check from folder back to files. Even if possible, it could be considered overkill, and it may be just something to live with.

        I’ve tried various things like changing folder properties to RO, but that doesn’t do anything.

        The next thing I’ll be addressing in a separate topic are some of the skinning features. That should keep me out of the way and occupied over Christmas and Boxing Day.

        Season’s Greetings to all at Powerarchiver.

        1 Reply Last reply Reply Quote 1
        • M
          Mili conexware last edited by

          Hi @PA_Fan

          many thanks for these!
          We were able to reproduce the error on a zipx file and it has been logged in for fixing.
          We also reproduced the issue where the archive comments are not showing when opening archive, even though the corresponding box has been check to show in the Action>Archive comments window.
          That has also been logged in for fixing.

          We tested the folder delete scenario you described and in both cases the folders are being deleted. Both when using the Adv. Add window and the regular add window.
          How are you adding the folder to the add window tracklist exactly? We’ll try the same.

          Thanks again!

          1 Reply Last reply Reply Quote 2
          • PA_Fan
            PA_Fan last edited by PA_Fan

            On the Add problem.

            When using “simple” Add (Move command) the following happens:-
            a) If the folder is selected, then the files in it are moved and the folder is deleted.
            b) However, if the individual files within the folder are selected, either in one pass (e.g. 3 files in folder selected at once), or one by one (i.e. select file1, move it, then file2 and so on), the folder is emptied of the moved files, but is NOT deleted.
            In the Advanced scenario,:-
            a) Selecting the folder Moves the files and the folder is deleted (as per a) in “Simple” above).
            b) If all the files are selected at once (each box checked), or one by one, then on the last check of a file box, the folder box in lefthand window is also checked. The files are then moved and the folder deleted.

            In summary:-

            • selecting the folder in the Move operation in either Advanced or “Simple” Add will move the files and delete their folder as well.
            • in “Simple” mode, selecting all the files in the folder, either en masse or individually, will Move them to the archive, but leave their empty source folder on disk.
            • the same approach in Advanced mode will always result in the folder being checked and deleted when ALL files in it have been selected and moved (but not if, for example, the folder contains 3 files of which 2 are selected and moved, leaving 1 untouched-which is as expected).
              Bear in mind this is all when working on .zipx archives, so the Move operation isn’t relevant to, for example, .cab archives or others which don’t support this.
            1 Reply Last reply Reply Quote 1
            • spwolf
              spwolf conexware last edited by

              @PA_Fan Hello - please check .25:
              New version: PowerArchiver 2018 18.00.25
              Download: http://dl.powerarchiver.com/2018/powarc180025.exe

              It shows comments in new panel at the bottom (when selected) and error should be fixed too.

              As to the Advanced Add window - I guess the problem is with checkbox control and its automatic selection of folder when all files are selected. Thats probably how it works and in all other situations it makes sense except for when moving files, since it selects the folder automatically, engine removes the folder. We will see what we can do, not sure if we can do something about it. @mili will write it up.

              thanks!

              PA_Fan 1 Reply Last reply Reply Quote 0
              • PA_Fan
                PA_Fan @spwolf last edited by

                @spwolf It’s looking good with .25.

                The comments are showing fine.

                I understand the problem with Advanced>Move when using zip/zipx. I suppose the only way around it would be to “interrupt” the implicit upwards file to folder check and implied delete, by a “Delete folder Y/N” to reverse the check from folder back to files. Even if possible, it could be considered overkill, and it may be just something to live with.

                I’ve tried various things like changing folder properties to RO, but that doesn’t do anything.

                The next thing I’ll be addressing in a separate topic are some of the skinning features. That should keep me out of the way and occupied over Christmas and Boxing Day.

                Season’s Greetings to all at Powerarchiver.

                1 Reply Last reply Reply Quote 1
                • spwolf
                  spwolf conexware last edited by

                  there were some improvements to comments in .29 as well. Thanks!

                  1 Reply Last reply Reply Quote 1
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