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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support
    • Is PA 2022 clear with old bugs?

      G

      PA Queue does not compress file optimally with same parameters if used in Queue mode.

      Being able to save advanced option, and set a default profile and archive type for compression so I can save clicks.

      The above two are majorly affecting my efficiency with archiving stuff with PA 20.10.03.

      Can someone confirm if they are resolved with the 2022 RC1?

      Tech Support

    SOLVED Tricky : how to create an archive .pa with a 'no error' report but which is corrupted...

    Tech Support
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    • pirrbe
      pirrbe Alpha Testers last edited by

      I tested this case several times and got same results. If you run a batch for creating a .pa archive and run that batch a second time in the same session, you have a corrupted archive. Problem is that the created test on errors creates a ‘no error’ report… dangerous if you delete original files based on such a report.

      • open PA dashboard / select ‘BACKUP’ / select ‘NEW’
        Then the usual parameters…
        For compression I used this parameters :
        pa compression/use current folder as temp /test created archive after backup
        For logs : log to file
        then ‘FINAL’ with ‘set as default’ and ‘do backup’
        then ‘FINISH’
        This is the log.txt file :
        0_1497045946847_fd0c59a8-c9d5-44b8-a988-e8e6a3d5d047-image.png
        The archive is perfect and can be opened in ARCHIVE / Open.
        0_1497046113567_932efa3c-3cc7-4b62-9434-876be297e0e6-image.png
        And now this is tricky :
        In the dashboard go to BACKUP. Select the same .PBS batch and press in the upper command bar ‘RUN’ and you got a new ‘no error’ check
        0_1497046436302_ae50159b-c972-4222-8910-8de0f3510a75-image.png
        Now go back to ARCHIVE / open / and select the just created .pa archive and try to open it …
        This is the result :
        0_1497046639263_b025b65c-4d82-4a4e-a075-4938816929b5-image.png
        I guess something is going wrong with a pointer/stack in the program or the program doesn’t refresh memory and consider the archive in use… that perfect no-error report is a mystery …
      spwolf 1 Reply Last reply Reply Quote 1
      • spwolf
        spwolf conexware last edited by spwolf

        @pirrbe thanks to those files i discovered that it creates .7z archive 2nd time around, hence it cant be opened as .pa… it works if you rename it to .7z… seems like something simple in gui that we should be able to fix quickly… thanks a lot!

        1 Reply Last reply Reply Quote 0
        • spwolf
          spwolf conexware @pirrbe last edited by

          @pirrbe i think it is not locked because there are multiple threads writing into it (depending on files could be 10-15) at the same time… but as to the no error, we will be checking it next build. Thank you!

          pirrbe 1 Reply Last reply Reply Quote 0
          • pirrbe
            pirrbe Alpha Testers @spwolf last edited by

            @spwolf Just for the record : this morning, from a cold system restart, I tried to open that file. No way, the file is corrupted such as… Yesterday, in that same session, after the corruption report, I tried to rebuild the archive from that .pbs but from another way. Result : the whole program stopped/blocked with a classic windows OS error…

            spwolf 3 Replies Last reply Reply Quote 0
            • spwolf
              spwolf conexware @pirrbe last edited by

              @pirrbe ah, so Backup wasnt running together, it was one after another?

              1 Reply Last reply Reply Quote 0
              • spwolf
                spwolf conexware @pirrbe last edited by

                @pirrbe so after restart, same file works fine?

                1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware @pirrbe last edited by

                  @pirrbe can you send us that pbs to support please, so we can use same settings as you. Thanks!

                  pirrbe 1 Reply Last reply Reply Quote 0
                  • pirrbe
                    pirrbe Alpha Testers @spwolf last edited by

                    @spwolf In my first post I mentioned ‘same session’. After the first archive creation with .pa compression , I executed the same .pbs again, staying in the same open dasboard ! And this caused a corrupted archive. A cold restart of the system resulted the same error message by opening that archive. Or the file is not physical corrupted but no more accessible (?). Ok, I will send you the .pbs file and the test file I wanted to archive. (just a commercial pdf presentation of a new car). Np.

                    spwolf 1 Reply Last reply Reply Quote 0
                    • spwolf
                      spwolf conexware @pirrbe last edited by

                      @pirrbe said in Tricky : how to create an archive .pa with a 'no error' report but which is corrupted...:

                      @spwolf In my first post I mentioned ‘same session’. After the first archive creation with .pa compression , I executed the same .pbs again, staying in the same open dasboard ! And this caused a corrupted archive. A cold restart of the system resulted the same error message by opening that archive. Or the file is not physical corrupted but no more accessible (?). Ok, I will send you the .pbs file and the test file I wanted to archive. (just a commercial pdf presentation of a new car). Np.

                      thanks pirrbe for explaining it to me… can you reproduce this again or was it one time thing?

                      pirrbe 1 Reply Last reply Reply Quote 0
                      • pirrbe
                        pirrbe Alpha Testers @spwolf last edited by

                        @spwolf I can produce it any time… But not with a .zip. I will retest it, but with a .pa compression it is each time bingo.

                        pirrbe 1 Reply Last reply Reply Quote 0
                        • C
                          ckit Alpha Testers last edited by

                          Confirmed using PA archive but I didn’t bother with the Logging or Setting as Default

                          1 Reply Last reply Reply Quote 0
                          • pirrbe
                            pirrbe Alpha Testers @pirrbe last edited by

                            @pirrbe **A zip archive ** will not suffer and stays intact. All .pbs batches wih a .pa compression are destructive, once you run the batch twice in a same session, the archive is no more accesible…

                            1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware last edited by spwolf

                              @pirrbe thanks to those files i discovered that it creates .7z archive 2nd time around, hence it cant be opened as .pa… it works if you rename it to .7z… seems like something simple in gui that we should be able to fix quickly… thanks a lot!

                              1 Reply Last reply Reply Quote 0
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