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    • Config settings doesn't impact PA behaviour...

      pirrbe

      PA2023 Win10, (same problem with older releases but never reported)
      PA Soft is installed on partition D. (exclusive for installed progs)
      Then I created on my partition G: the folders as configured in PA Settings ‘Folders’.

      0fcf1b09-1b91-4b74-b250-f8cf908a3348-Ashampoo_Snap_maandag 20 maart 2023_11h54m34s.png

      Screenshot 2023-03-20 121152.png

      The problem : Any activity on PA is saved in these folders…
      PA ignores them and still use the default settings. Whats wrong ? Regards, Pirrbe

      Tech Support
    • Missing pdf markups in pdf preview

      L

      I am still using Powerarchiver 2022 and it does not show pdf markups in the preview. Is there a setting to get version 2022 to show pdf markups in the preview? If not, does this work in version 2023?

      Tech Support
    • Question about PA Files...

      T

      The question that I have about PA archives is what happens if say ConeXware, as a company, dies in the future? What happens to any PA files that are created today? Can these files be decompressed with a copy of a PowerArchiver that can no longer phone home to the mothership thus can’t be registered or activated?

      I mean, I can understand that new PA files wouldn’t be able to be created if the program isn’t registered but what about an un-registered copy because well, the question that I posed above?

      It’s questions like this that make me not want to store anything really valuable in PA files out of fear that I, at some point in the future, might lose access to said data inside those files. OK, 7ZIP might not be able to compress as heavily as PA but at least it’s open source and any 7ZIP files will still be able to be read and decompressed ten, twenty, or fifty years from now.

      Tech Support
    • Functions in Windows 11 context menu no longer work after last Windows Update

      T

      For some reason, the PowerArchiver functions in the Windows 11 context menu no longer work after the last Windows Update. Only the functions in the classic context menu function as they should.

      I’ve tried uninstalling PowerArchiver and using RevoUninstaller to remove all bits and pieces that were left behind and did a clean install of PowerArchiver, it didn’t fix the issue. Other items in the Windows 11 context menu work.

      Tech Support
    • Multi Extract doesn't extract in parallel in Windows 11

      Z

      Is this a known problem? Is there a fix coming? This is a primary reason I buy PA.

      I’ve tried both methods I know to extract multiple zips at the same time. 1) Multi Extract feature in the GUI. 2) In Windows File Explorer, select multiple zips, right click, use PA context menu to Extract or Extract To…

      Is there a setting I missed? Or maybe it really is processing in parallel, but I can’t detect it? Nothing tells me in the Processes in Task Manager that multiple PA extracts are running. And my CPU, memory and disk resources do not look like a lot of extracts are running.

      I’m using PA 2022 Standard version 21.00.18 on Windows 11 Pro version 10.0.22621 Build 22621.

      Tech Support
    • Functions in Windows 11 Context Menu don't work in some directories

      P

      In the latest version of PA, on W11 (latest build/SP) when you try to use the first level context menu - NOTHING HAPPENS (particularly when you do this from Downloads or Documents folders) - however I noticed that it DOES WORK when you use the context menu from the Desktop. Going to the second level context menu does work however.

      Tech Support
    • PA 2023 Preview versus PA2022

      pirrbe

      Is the version Preview 2023 also considered to be tested by the testteam ? In the past we got messages in the forum for testing out version x.x, to be downloaded by fastring, or I missed the one for 2023. (I discovered 2023 on the official web…)
      CU, Pirrbe

      .

      Tech Support
    • Missing virtual driver in Patchbeam

      pirrbe

      PA 2023 22.00.08
      Long time no seeing. So I start up the new year with a first problem : the virtual driver cannot be installed. Reason : it is missing in the Fast Ring PatchBeam Update Service…
      Virtual driver PA 2023-01-28 152607.png
      It seems a standard problem with new releases :-)
      Can I have a link or can it be fixed. Thank you. CU later

      Tech Support
    • How to get a registering code?

      N

      Hi there, been a user since 13 years now and in past whenever I had a problem or question I could email, however since 3 weeks it seems like everybody is dead?

      Anyway, as kind of a last resort, I post this email a 4th time but in this forum instead now, in the hope for help:
      "This is the 3rd time I am emailing you guys as I am missing a working code for the preview of Power Archiver 2023

      Can you please help me? I am a 13 years lasting customer of yours, and I am shocked thatr for whatever reason my support tickets are ignored now, why?

      thanks in advance!
      All the best!
      Joerg"

      Tech Support
    • File Explorer Shell Extension crash on Junction

      W

      Re: Explorer.exe Crash on right click

      This appears to be happening again with the Power Archiver 2022 shell extensions.

      When I have Use Explorer Shell Extensions enabled in Power Archiver Configuration and right-click on c:\Users\username\Start Menu, (hidden Junction file), File Explorer crashes.

      I have version 21.00.15 (03/2022) 64-bit installed in Windows 10 Version 21H2 (Build 19044.1826).

      Tech Support
    • PA 21.00.18 Action / Test behaves oddly for me on .PA files

      Brian Gregory

      PA 21.00.18 running on Windows 7 64 bit.
      I made a big .PA file and thought I’d check it was made correctly with Menu / Actions / Test.
      Discovered:
      a) PA always issues a UAC prompt to do this!
      b) PA always says there are many errors in PA files.

      Tech Support
    • PA 21.00.18 testing via context menu causes extraction of files

      D

      When the function for testing archives is invoked via the shell context menu (PowerArchiver > Test) then all the files in the archive get extracted to the current folder.

      The test dialog reports as many errors as there are files in the archive but it fails to give any hint as to which files are supposed to be erroneous or what the nature of the problem might be. Comparing the extracted files to the originals shows no differences at all.

      The .7z in question was produced with maximised compression settings in 7zip (taking forever but resulting in smaller archives than .7z produced by PowerArchiver with maximised settings). Therefore I wanted to see whether PowerArchiver can at least test .7z that it produced itself. Hence I had PowerArchiver convert a .pa with the same contents to .7z. There weren’t any errors reported but the resulting .7z contained fewer than half of the files contained in the .pa (137 of 366), so I scratched that test.

      Performance is abysmal when testing via the context menu (e.g. almost 2 minutes for testing a .7z that 7zip tests in 4 seconds), but that is most likely due to the fact that the extracted files are written to disk. Testing the same .7z in the PowerArchiver GUI takes only 8 seconds but causes the mysterious appearance of a UAC dialog, as reported elsewhere.

      The testing function is vital because PowerArchiver has a history of producing archives that it cannot unpack without errors or that do not conform to the respective file format standards (e.g. ZIP) so that other programs report them as erroneous.

      The point of creating archives is that the files in them will most likely have to be extracted at some point. If the extraction cannot be guaranteed to produce correct results then the whole program is absolutely pointless. Actually, worse than pointless - it causes data loss and hence damage.

      Tech Support

    SOLVED SharpShell errors in Win 7 Event Viewer

    Tech Support
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    • PA_Fan
      PA_Fan last edited by

      Over the last few days I’ve suddenly started getting a slew of SharpShell “0” errors in the Event Viewer. These all relate to creating icons, mostly creating overlay icons. There is very little information to help with identifying what process is causing this, but by turning on some extra process creation logging, it seems that the errors all occur at the same time as PABACKUP.EXE, SearchProtocolHost.exe and SearchFilterHost.exe.
      Are these in some way related?
      I can upload more information, if required.

      spwolf 1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware @PA_Fan last edited by

        @PA_Fan said in SharpShell errors in Win 7 Event Viewer:

        Over the last few days I’ve suddenly started getting a slew of SharpShell “0” errors in the Event Viewer. These all relate to creating icons, mostly creating overlay icons. There is very little information to help with identifying what process is causing this, but by turning on some extra process creation logging, it seems that the errors all occur at the same time as PABACKUP.EXE, SearchProtocolHost.exe and SearchFilterHost.exe.
        Are these in some way related?
        I can upload more information, if required.

        is something uploading those backups you create? Like dropbox folder for instance? For instance backup could create an zip file, search engine would try to catalogue it and some upload service could create overlay icons for uploading state.

        1 Reply Last reply Reply Quote 0
        • spwolf
          spwolf conexware last edited by

          @PA_Fan do you know what is using sharpshell? Apparently it is SDK for building shell extensions via .NET framework.

          PA_Fan 1 Reply Last reply Reply Quote 0
          • PA_Fan
            PA_Fan @spwolf last edited by PA_Fan

            @spwolf Nothing is running to upload anything, as I have all cloud applications set to run on my command only.

            I’ve tried to isolate this exactly to a particular program, but it’s not easy. The Event Viewer (EV) doesn’t give any clues, and although I have turned on the Security audit process creation/termination via Group Policies, that throws up some information which is ambiguous in determining the culprit.

            Process Monitor logging isn’t helpful until I can work out what to filter for, otherwise the logs are just too enormous.

            I have just cleared all the logs on EV, so that Errors is zero. I then ran PA, looked at an archive, and then ran a pbs script, which ran to end.
            However, the end screen for the script run was as per shot #1, with icons all over the place. This is the “flickering” and distortion I have reported before.
            The EV, previously empty, now shows 15 Sharpshell errors and 1 .NET error, and all time to the running of PABACKUP.EXE.

            This may be coincidence, or not directly connected with PA, but I’m at a loss to see how running PA would provoke the Sharpshell errors, or what else could be running at the same time to do so.2_1485096972044_sharp-#3.JPG 1_1485096972044_sharp-#2.JPG 0_1485096972043_sharp-#1.JPG

            I also have a problem where the opening screen on PA shows multiple panels, as per shot #2. If I then select an archive to open, it will appear in one of the panes - shot #3. PA is also slow to close, presumably because of the number of panes now in the screen.

            I should add that I haven’t had these Sharpshell errors before on this system (i.e. years), and they seem to have arisen since 2017 was installed. I have certainly not had the icon/screen problems with PA 2016.

            PS #3 is top shot, #2 middle, #1 bottom.

            1 Reply Last reply Reply Quote 0
            • spwolf
              spwolf conexware last edited by spwolf

              @PA_Fan sharpshell is .net library for shell… so what programs are running shell, it does not have to be a .net program though? If you look and download shellexview, you can disable individual shell extensions and figure it out that way. That should help with troubleshooting:
              http://www.nirsoft.net/utils/shexview.html

              Can you please post the issue with screens into separate threads, pretty please? That way we can track it separately and fix it next week. Thats very much on us, so we would like to fix it asap. Thank you very much!

              PA_Fan 1 Reply Last reply Reply Quote 0
              • PA_Fan
                PA_Fan @spwolf last edited by

                @spwolf
                Certainly I will post into separate thread. I included them here because the Sharpshell errors seem connected with icon management and creation, and, given that the screen problem seems to be icon-connected (at least in some way), I wasn’t sure if there might be a connection.

                spwolf 1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware @PA_Fan last edited by

                  @PA_Fan said in SharpShell errors in Win 7 Event Viewer:

                  @spwolf
                  Certainly I will post into separate thread. I included them here because the Sharpshell errors seem connected with icon management and creation, and, given that the screen problem seems to be icon-connected (at least in some way), I wasn’t sure if there might be a connection.

                  with link to shellexview, you will be able to manually disable various different shell extensions, and you will certainly find the issue since you wont have that many non-microsoft ones.

                  as to the screen issue, it is a backup bug, it doesnt have anything to do with icons in any way, it is just that backup writes wrong values in PA registry once completed and causes issues…

                  1 Reply Last reply Reply Quote 0
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