Windows Exporer crash - right-click .exe files



  • When I righ-click on an .exe file, Windows explorer crashes. If I disable PowerArchiver Shell Extensions, the problem goes away. Using the latest 16.10.24 build.


  • conexware

    does this happen with any .exe file, or specific one? Thank you!



  • It appears to be certain .exe files. Some examples when it crashes are:

    1. Pretty much any .exe from Adobe such as Flash and Java .exe installation files
    2. Firefox .exe installation files

  • conexware

    do you have by any chance a link to one example file (and filename). I have tried quickly to download latest java offline setup but it worked fine.

    Did you use PA prior to 16.10.24 or was this new installation? Thank you!



  • I used PA prior to 16.10.24. I did uninstall it, deleted every registry key searching for “powerarchiver”, and reinstalled with same crash results.

    Here is a link to the latest Adobe flash that will cause Windows explorer to crash when I right-click on it.

    https://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player_ax.exe


  • conexware

    @kingmi1 said in Windows Exporer crash - right-click .exe files:

    I used PA prior to 16.10.24. I did uninstall it, deleted every registry key searching for “powerarchiver”, and reinstalled with same crash results.

    Here is a link to the latest Adobe flash that will cause Windows explorer to crash when I right-click on it.

    https://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player_ax.exe

    thank you, what OS are you using?


  • conexware

    Been testing this for a couple of days now on 2 separate systems. Right clicking on various types of EXE’s, with .21 and then upgrading to .24 . All seems to work fine, no issues with right clicking EXEs.
    Therefore, may we ask you to send us your HKEY_CURRENT_USER\SOFTWARE\PowerArchiverInt key in a .reg compressed into a 7z?
    That way, we can attempt to reproduce with your exact settings on the exact same file that reproduces the issue for you.

    please send it to support at conexware dot com
    We will receive it immediately and test it. Hopefully, we’ll be able to reproduce it and log it in for fixing.

    Thanks!


  • Alpha Testers

    Which Antivirus software are you using?

    I have no problems with…
    KIS 2016 + MBAM Prem
    and
    Windows Defender + MBAM Prem + MBAE Free
    on Windows 10 Pro x64 RS1


  • conexware

    Thanks for sending in the .reg!
    I have done some extensive today on 2 different machines, a 32bit and a 64bit OS, neither case was able to reproduce it.
    Tested on various types of EXEs, including the ones you mentioned and each right click did not cause an explorer crash.
    I’ve also checked the Event Viewer to make sure it did not appear somehow without me catching it and nothing in the Event viewer shows an explorer crash or restart.

    As Drazen and ckit have mentioned, which OS are you using and is there Anti Virus software installed as well?



  • I’m running Windows 7 64-bit. I re-imaged my laptop to where the only thing on it is Windows 7, Office 2013, and Macrium Reflect (my imaging software). I installed PowerArchiver and same result.

    Really weird that it’s certain .exe files. Like java file “jre-8u102-windows-i586.exe” is fine but java file “jre-8u111-windows-i586.exe” crashes. I even re-downloaded the files and same result.


  • conexware

    @kingmi1 Please check with PA 2017, I know this is an older thread, but just making sure:
    https://forums.powerarchiver.com/topic/5747/fast-ring-powerarchiver-2017-17-00-67-68-69-70-71-73


 

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