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    • Right-click encrypt not working

      L

      Powerarchiver 2022
      Right-click and select Encrypt on a folder does not work.
      Although it says it encrypts, there is no encrypted file in the destination folder.

      Tech Support
    • File Explorer Shell Extension crash on Junction

      W

      Re: Explorer.exe Crash on right click

      This appears to be happening again with the Power Archiver 2022 shell extensions.

      When I have Use Explorer Shell Extensions enabled in Power Archiver Configuration and right-click on c:\Users\username\Start Menu, (hidden Junction file), File Explorer crashes.

      I have version 21.00.15 (03/2022) 64-bit installed in Windows 10 Version 21H2 (Build 19044.1826).

      Tech Support
    • Latest version and online update

      P

      The online update feature within the program suggests there is a later version than the ‘.17’ available on the web site. But clicking either download or update just reinstalls version .17.

      Either there isn’t an update OR
      the “download” and 'update" links should be repaired.

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • PowerArchiver Purchase

      C

      Hi,

      When you click on the Buy Now link, you come across four tabs - Home or Work, Enterprise Unlimited, Educational Discount, & Gift Discount.

      What is the difference between a licence purchased via Gift Discount and a Home/Work licence?

      Also, how can I renew the PowerArchiver Select plan a year after the purchase? Will it remind me automatically?

      Best,

      Tech Support
    • Power Archiver Starter - CPU and power overhead

      PA_Fan

      I’m running PA 21.00.17 64-bit on a 64-bit i7 desktop with W10 Pro, latest version. This 32gb of installed RAM.

      As I use the PA pbs system for a number of scheduled archiving operations throughout the day, PA Starter is set to load and run at system startup.

      In the course of trying to identify some causes of slowness and bottlenecks in other processes, I notice that PA Starter (PAS) always runs at between 11% and 15% of CPU (see screenshot), usually at about 12-13%. This is by far the highest demanding process on the system, as shown by Task Manager. In Performance Monitor, PAS Average CPU is 8.32, with every other process at less that 1 i.e. in decimal places only.

      Task Manager also shows PAS Power Usage as “Very High”, and is the only process shown thus.

      I have looked again at the information about PAS at https://wiki.powerarchiver.com/en:help:details:powerarchiver_starter, which was last modified in 2016. The article states a low memory usage for PAS of 784k, which is fair enough, but it is the large CPU overhead which is of concern.

      It is of course possible to change the PAS priority, but this has no effect on CPU overhead.

      However, is it possible to change PAS, which is required only at intervals to initiate PA scheduled tasks, from consuming so much system resource for every moment of the day?

      PA Starter.jpg

      Tech Support
    • Slow multipart RAR extraction

      A

      I’m experiencing very slow extraction speed of multipart RAR files. For the first part the extraction is super fast but when PA reaches the part2.rar the extraction from there on gets super slow. PA needed for a 6,3 GB multipart archive 30 minutes to extract. I tested then with another program and it just took 70 seconds. I had this slow extraction speed with PA for quite a long time and I always thought that is maybe because of a high compression rate that the extraction would take longer. But it seems that only PA gets that slow.

      I have lots of multipart archives that are 10+ GB and with PA it would be really time consuming. Is there any solution to this?

      Tech Support
    • Action Move - Not Working in Tools - Batch Archive

      G

      Hi. The “Move” Action seems to be Not Working when used in the Tool – Batch Archive.

      Using the Options – Configuration – Compression Profiles ---- I created a Profile with the Action of Move. Also set were Zip, and Method Deflate.

      When I use the Tool - Batch Archive – It appears to me that the Action Move does not Move the compressed files (basically add to zip, and delete the added file from original location on the same disk). Zip file(s) are created and look ok.

      Typically I on the Batch Archive process – I have selected options to use a Profile with the Move Action.

      File’s Current Folder Group files from same folder into same archive Add subfolders to separate archives

      My PowerArchiver version is 21.00.17 .

      Can you reproduce ? – Or do you need additional details or information?

      Tech Support
    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support

    SOLVED Starting PA is slow

    Tech Support
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    • C
      ChrisGee last edited by

      Hello,

      PA (latest version) on Win 7 x64, quad core, 3GHz, SDD, takes 4 seconds to start.
      Why is this so slow.
      With 7zip the same archivce is opened in some milliseconds!!

      Quitting the Antivirus Program (Kaspersky) does not change that.

      Please advise.

      1 Reply Last reply Reply Quote 1
      • C
        ckit Alpha Testers @spwolf last edited by ckit

        @spwolf Most of the time 1sec maybe a little less.

        My PA 2017 install is on a Samsung 950 Pro M.2 NVMe
        My testing was on a Samsung 850 EVO drive though

        1 Reply Last reply Reply Quote 1
        • spwolf
          spwolf conexware last edited by

          @ChrisGee:

          Hello,

          PA (latest version) on Win 7 x64, quad core, 3GHz, SDD, takes 4 seconds to start.
          Why is this so slow.
          With 7zip the same archivce is opened in some milliseconds!!

          Quitting the Antivirus Program (Kaspersky) does not change that.

          Please advise.

          is everything fast when you use shell extensions to preview or extract the file?

          thanks!

          C 1 Reply Last reply Reply Quote 0
          • C
            ChrisGee @spwolf last edited by

            yes, e.g. extracting or packing via the explorer context menu is faster.

            1 Reply Last reply Reply Quote 0
            • Brian Gregory
              Brian Gregory Alpha Testers last edited by

              @ChrisGee:

              Hello,

              PA (latest version) on Win 7 x64, quad core, 3GHz, SDD, takes 4 seconds to start.
              Why is this so slow.
              With 7zip the same archivce is opened in some milliseconds!!

              Quitting the Antivirus Program (Kaspersky) does not change that.

              Please advise.

              Are you using Microsoft EMET?
              I found all sorts of things could go really slowly with EMET installed.

              C 1 Reply Last reply Reply Quote 0
              • C
                ChrisGee @Brian Gregory last edited by

                @Brian:

                Are you usign Microsoft EMET?
                I found all sorts of things could go really slowly with EMET installed.

                No, EMET is not installed.

                J 1 Reply Last reply Reply Quote 0
                • J
                  jkb @ChrisGee last edited by

                  Hi,

                  I also found it to be slow to startup - I’m on the latest version as of today. Disabling “Silenty check for update at startup” seems to have made it a little bit faster for me.

                  Configuration > Autoupdate

                  C 1 Reply Last reply Reply Quote 0
                  • C
                    ChrisGee @jkb last edited by

                    PA starting is still slow.

                    Here a log from the process monitor:
                    16:19:17,6877295 7932 POWERARC.EXE RegOpenKey HKLM\Software\Wow6432Node\PowerArchiverInt\General SUCCESS Desired Access: Read
                    16:19:17,6877469 7932 POWERARC.EXE RegSetInfoKey HKLM\SOFTWARE\Wow6432Node\PowerArchiverInt\General SUCCESS KeySetInformationClass: KeySetHandleTagsInformation, Length: 0
                    16:19:17,6877623 7932 POWERARC.EXE RegQueryValue HKLM\SOFTWARE\Wow6432Node\PowerArchiverInt\General\Language NAME NOT FOUND Length: 144
                    16:19:17,6877831 7932 POWERARC.EXE RegCloseKey HKLM\SOFTWARE\Wow6432Node\PowerArchiverInt\General SUCCESS
                    16:19:17,6881508 7932 POWERARC.EXE CreateFile C:\Program Files (x86)\PowerArchiver\UPDATE.INI NAME NOT FOUND Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
                    16:19:18,1703775 7932 POWERARC.EXE RegQueryKey HKCU SUCCESS Query: HandleTags, HandleTags: 0x0
                    16:19:18,1704031 7932 POWERARC.EXE RegQueryKey HKCU SUCCESS Query: Name
                    16:19:18,1704290 7932 POWERARC.EXE RegOpenKey HKCU\Software\PowerArchiverInt\General SUCCESS Desired Access: Query Value, Enumerate Sub Keys, Read Control

                    It seems after trying to create the file update.ini, PA takes 0.5 seconds.
                    But it seems it cannot create the file, as the folder is usually writeprotected.
                    Inifiles should always be in the proifile folder.

                    But same delay when update.ini exists.
                    What should be in the update.ini?

                    And later in the log there isd another 0.5 seconds gap where the processmonitor reports no action.

                    1 Reply Last reply Reply Quote 0
                    • spwolf
                      spwolf conexware last edited by

                      Hello ChrisGee,

                      Choice of skins will speed up loading of main application. Try using classic interface for instance, instead of modern.

                      It has nothing to do with reading from the registry, delays you see there are due to code loading internally in the executable which is not shown in any kind of 3rd party tool such as process explorer, or related when it reads something from registry.

                      For upcoming PA 2017, we are looking at speeding up load of main application as well. Of course, using shell and preview window is absolutely the fastest way to use PowerArchiver.

                      We will have some alpha testing of new versions soon enough, hopefully we can reduce the time to load main application extensively without losing any of features (compression ones, but maybe we will have to lose some interface options).

                      Thanks!

                      drteeth 1 Reply Last reply Reply Quote 0
                      • drteeth
                        drteeth @spwolf last edited by

                        I too have never found PA to be particularly swift when loading, even when it is cached (successive loads).

                        1 Reply Last reply Reply Quote 0
                        • D
                          delixyr last edited by delixyr

                          The latest version of PA 2017 works slow for me for a rather powerful system with 12 GB of RAM and i7.
                          Explorer context menu extracting, launching main UI and Toolbox… All are slow.

                          Even saving settings and closing main window is slow… Takes like 4 seconds to do all that.

                          spwolf B D 3 Replies Last reply Reply Quote 1
                          • spwolf
                            spwolf conexware @delixyr last edited by

                            @delixyr said in Starting PA is slow:

                            The latest version of PA 2017 works slow for me for a rather powerful system with 12 GB of RAM and i7.
                            Explorer context menu extracting, launching main UI and Toolbox… All are slow.

                            Even saving settings and closing main window is slow… Takes like 4 seconds to do all that.

                            we have sped up explorer compress to file, extract to / to “instant” from “4s” in next build.

                            As to closing, someone else reported this but we can not reproduce this. Does this happen each time for you? And what AV do you use? OS? Thanks a lot!

                            1 Reply Last reply Reply Quote 1
                            • B
                              Blanzer @delixyr last edited by

                              @delixyr said in Starting PA is slow:

                              The latest version of PA 2017 works slow for me for a rather powerful system with 12 GB of RAM and i7.
                              Explorer context menu extracting, launching main UI and Toolbox… All are slow.

                              Even saving settings and closing main window is slow… Takes like 4 seconds to do all that.

                              having the same issue, is there a way to fix it?

                              https://legalsteroids.best/

                              1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware last edited by

                                you can check latest .83 build, now shell extensions compress/extract start instantly, this is something we could “easily” optimize in 2017.

                                N 1 Reply Last reply Reply Quote 0
                                • N
                                  nikkho Alpha Testers @spwolf last edited by

                                  @spwolf said in Starting PA is slow:

                                  you can check latest .83 build, now shell extensions compress/extract start instantly, this is something we could “easily” optimize in 2017.

                                  Build 83 feels a bit faster. “Extract here” context menu takes about 2 seconds to start showing the extract dialog. Not fast yet nevertheless.

                                  spwolf 1 Reply Last reply Reply Quote 0
                                  • spwolf
                                    spwolf conexware @nikkho last edited by

                                    @nikkho said in Starting PA is slow:

                                    @spwolf said in Starting PA is slow:

                                    you can check latest .83 build, now shell extensions compress/extract start instantly, this is something we could “easily” optimize in 2017.

                                    Build 83 feels a bit faster. “Extract here” context menu takes about 2 seconds to start showing the extract dialog. Not fast yet nevertheless.

                                    interesting, now this loads before rest of the pa.exe code. On all of my computers it is pretty instant, vs 4s-5s before. For instance compress+options is still slower like before, check how long it takes?

                                    Timing it with stopwatch, it is around 0.9s-1.0s to show here.

                                    N 1 Reply Last reply Reply Quote 0
                                    • D
                                      delixyr @delixyr last edited by

                                      @spwolf @Blanzer I have added a screen recording here : https://forums.powerarchiver.com/topic/5793/real-slow-ux-pa-2017

                                      1 Reply Last reply Reply Quote 0
                                      • N
                                        nikkho Alpha Testers @spwolf last edited by

                                        @spwolf I almost use Compress with options, due to checking “Experimental codecs”. I timed “Extract here” and it is about 1.5-2.0 seconds. As I said, faster than before, but still slow. To me, things longer than 1s, are not instant. Maybe a matter of perception.

                                        Anyway, it is a nice improvement.

                                        spwolf 1 Reply Last reply Reply Quote 0
                                        • spwolf
                                          spwolf conexware @nikkho last edited by

                                          @nikkho said in Starting PA is slow:

                                          @spwolf I almost use Compress with options, due to checking “Experimental codecs”. I timed “Extract here” and it is about 1.5-2.0 seconds. As I said, faster than before, but still slow. To me, things longer than 1s, are not instant. Maybe a matter of perception.

                                          Anyway, it is a nice improvement.

                                          How slow is compressed with options? It got small improvement, but nothing like other options… Worstvxaee scenarios we have here it improved from 5s to 4s.

                                          on my laptop for me extract here is 0.8s and compress to file is 1s. If I do a lot of commpression tasks and memory gets fragmented it might get slower but that’s about what’s possible.

                                          Do you use any av?

                                          1 Reply Last reply Reply Quote 0
                                          • C
                                            ckit Alpha Testers last edited by

                                            Not sure if this will work as I’ve only just starting playing with it.

                                            Install Process Lasso Free (I’m a Pro user) and set powerarc.exe as “Classify as a High Performance process”

                                            spwolf 1 Reply Last reply Reply Quote 0
                                            • spwolf
                                              spwolf conexware @ckit last edited by

                                              @ckit said in Starting PA is slow:

                                              Not sure if this will work as I’ve only just starting playing with it.

                                              Install Process Lasso Free (I’m a Pro user) and set powerarc.exe as “Classify as a High Performance process”

                                              how fast is extract here and compress to .pa/zip for you, for first show of PA window?

                                              C 1 Reply Last reply Reply Quote 0
                                              • C
                                                ckit Alpha Testers @spwolf last edited by ckit

                                                @spwolf Most of the time 1sec maybe a little less.

                                                My PA 2017 install is on a Samsung 950 Pro M.2 NVMe
                                                My testing was on a Samsung 850 EVO drive though

                                                1 Reply Last reply Reply Quote 1
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