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Error during Check for new Versions

  • M

    Hi.

    I have here a Little Problem.

    When I try to check for a new program Version i get an error Message.

    The message is:

    Access Violation at address 0046EAA0 in Module ‘PATCHBEAM.EXE’. Read of address 0000001c

    I have the Version 16.03.01 (04/2016) installed.

    And I have an other question here.
    When I go the the configuration menu and there in the Point for Auto update there is an Option:
    check for:

    • slow ring
    • fast ring

    What does this mean slow and fast ring?
    What is the difference here.

    My native language is german, so I have no idea what this means.

    MfG
    MDuss

    0
  • Luxor
    Alpha Testers

    @MDuss:

    And I have an other question here.
    When I go the the configuration menu and there in the Point for Auto update there is an Option:
    check for:

    • slow ring
    • fast ring

    What does this mean slow and fast ring?
    What is the difference here.

    Hi MDuss.

    Simply put, fast ring = beta and slow ring = stable version.

    0 spwolf 2 Replies
  • spwolf
    conexware

    @Luxor:

    Hi MDuss.

    Simply put, fast ring = beta and slow ring = stable version.

    fast ring - more updates, weekly or few times per month
    slow ring - once per month updates

    I recommend fast ring to people who use PA frequently. They are not really betas, they are official releases. We use Fast/Slow because some people would get annoyed with weekly updates while others would want daily ones :)

    0
  • spwolf
    conexware

    thanks for the PB report. We got 2-3 similar ones, we will have a debug version next week or week after that to see why is that happening. We will let you know!

    0 M 1 Reply
  • M

    Thx for your Explanation.

    So that measn that the Auto update System don’t look for betas anymore?
    It’s only a question. I never use beta Software.

    MfG
    MDuss

    0 spwolf 1 Reply
  • spwolf
    conexware

    @MDuss:

    Thx for your Explanation.

    So that measn that the Auto update System don’t look for betas anymore?
    It’s only a question. I never use beta Software.

    MfG
    MDuss

    We will have a separate download for betas. These are usually done when major new release is out - like 2017, so there are many internal changes that can results in more bugs.

    Regular slow/fast release versions get same testing from our internal team, so it is not a beta.

    0 M 1 Reply
  • M

    Hi spywolf.

    Thx for your explanation.

    MfG
    MDuss

    0
  • M

    Hi.

    I have today installed the Version 16.10.07 05/2016 from power archiver and the error during the check for new updates is still existent.

    The error text ist the same like in my first post.

    MfG
    MDuss

    0 K 1 Reply
  • K

    i checked my powerarchiver and it’s don’t have any problem so check it again and if this problem occurred again then you can download it manually from Powerarchiver website: http://www.powerarchiver.com/

    0
  • M
    conexware

    We have created a debug version of Patchbeam for PowerArchiver.
    Here it is;

    http://www.powerarchiver.com/test/release16/patchbeam-debug.7z

    Inside the 7z file is patchbeam.exe, please replace it with the standard Patchbeam.exe that is located in one the following folders

    C:\Program Files (x86)\PowerArchiver\PatchBeam
    or
    C:\Program Files\PowerArchiver\PatchBeam

    Once error appears, there should be a full logging system in there. You will be able to email us a full log (copy to clipboard for instance) with all the info for us to trace the error).

    You can email it to support at conexware dot com

    Thanks for your help!

    0
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