Navigation

    • Register
    • Login
    • Search
    • Categories
    • Recent
    • Tags
    • Popular
    • Search
    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support
    • Is PA 2022 clear with old bugs?

      G

      PA Queue does not compress file optimally with same parameters if used in Queue mode.

      Being able to save advanced option, and set a default profile and archive type for compression so I can save clicks.

      The above two are majorly affecting my efficiency with archiving stuff with PA 20.10.03.

      Can someone confirm if they are resolved with the 2022 RC1?

      Tech Support

    Options saving, encryption and other issues

    Tech Support
    3
    14
    5508
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • S
      south37 last edited by

      I have been using Powerarchiver for a couple of months now and there are a few issues with the way it functions that bugs me a bit.

      I am using version 16.02.04

      Saving Options

      There needs to be an options auto save off/on flag and a Manual save of options - separate from the import/export options. It’s annoying if I create an encrypted archive by changing the option in the create dialogue, but the next time I don’t want to create an encrypted archive, it asks me for a password because “encrypt” is now the default. Similarly with changing column widths or sort order temporarily, these changes are saved. I’d prefer to save standard layout and options and be able to change these for a particular need without it becoming the new default.

      Encryption

      Adding a new file to a password encrypted zip file - should encrypt new file with archive password if already entered. PA updates an edited encrypted file without asking for the password again (as its already been entered when opening the file) but adding a new file to the archive when the password has been entered does not automatically use the password for the archive.

      Files can be deleted from an encrypted archive without entering the password. Minor bug.

      Minor Bugs and Presentation Issues

      • When deleting files from an archive the deleted files are still shown until the display is updated with F5. After delete, menu keys are greyed and can’t be clicked.
      • File list needs vertical space padding between lines (it looks cramped with the font I use).
      • Archive comment box at bottom needs a settable font. The Comment edit box has one, not the display of it.
      • The update function needs to preserve settings. The update does a full reinstallation rather than copying changed components into the install directory.
      • Mouse scroll wheel does not scroll the file list until a file in the file list window is selected first.
      • The Help>About info dialogue has text that is truncated vertically. My text size settings are normal under windows 10
      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        Thank you for your comments.

        Few questions:

        • You are using ZIP archives, encryption?
        • Update saves all the settings, this is how Windows Installer works. It always uninstalls everything but keeps the settings. Check with next update and if not, let us know.
        • Take a screenshot for About window please.

        We will try to reproduce and talk about other things when team is back in the office on Monday.

        Thanks again for your comments!!!

        S 1 Reply Last reply Reply Quote 0
        • S
          south37 @spwolf last edited by

          Yes, I had the encryption issue with zip archived. Haven’t tried it with other formats.

          Screen shot of the Help>About window:

          M 1 Reply Last reply Reply Quote 0
          • M
            Mili conexware @south37 last edited by

            @south37:

            Yes, I had the encryption issue with zip archived. Haven’t tried it with other formats.

            Screen shot of the Help>About window:

            Thanks for the screenshot.
            I’ve looked at the about screen in 125 and 150 DPI display settings and it looked proper, no text was cut off.

            What are the resosultion/display settings on your machine? We’ll take a look at the exact same scenario and try to reproduce.

            Checking out the other mentioned issues as well

            Thank you

            S 1 Reply Last reply Reply Quote 0
            • S
              south37 @Mili last edited by

              Thanks for looking into this. My display settings are 96 dpi (scaled 100%).

              I think that the issue might be that I have changed some of the text sizes of components in Windows 10 control panel.
              Under Control Panel -> Appearance and Personalization -> Display and “Change only Text Size” I have the following settings (not sure what the defaults were):
              Title Bars - 13 Bold; Menus 12; Message Boxes 12; Palette Titles 9; Icons 11; Tooltips 9.

              spwolf 1 Reply Last reply Reply Quote 0
              • M
                Mili conexware last edited by

                thanks!
                will take a detailed look with those settings, thank you

                1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware @south37 last edited by

                  @south37:

                  Thanks for looking into this. My display settings are 96 dpi (scaled 100%).

                  I think that the issue might be that I have changed some of the text sizes of components in Windows 10 control panel.
                  Under Control Panel -> Appearance and Personalization -> Display and “Change only Text Size” I have the following settings (not sure what the defaults were):
                  Title Bars - 13 Bold; Menus 12; Message Boxes 12; Palette Titles 9; Icons 11; Tooltips 9.

                  you should use dpi to enlarge fonts, not font options… with dpi we can detect the change and enlarge the window automatically to support larger fonts. With larger font option (left from Windows 98 Microsoft?) we cant do the same so window does not change, just the font.

                  1 Reply Last reply Reply Quote 0
                  • M
                    Mili conexware last edited by

                    @south37:

                    • When deleting files from an archive the deleted files are still shown until the display is updated with F5. After delete, menu keys are greyed and can’t be clicked.

                    Hello, tried this issue using the latest 16.03.01. I opened a couple or archives, one of subfolders inside and one without, deleted a file in both of them and the deleted file was immediately removed from the archive without a manual refresh.

                    Does this occur for you on all archives or a specific one?
                    If you can reproduce on a specific archive that you can send us, please do send it to support at conexware dot com and we will take a look at it immediately.

                    Thanks!

                    S 1 Reply Last reply Reply Quote 0
                    • S
                      south37 @Mili last edited by

                      @Mili:

                      Does this occur for you on all archives or a specific one?
                      Thanks!

                      It occurs on all archives that I have tried: .zip, .rar and .gz. Just tried it on some I have downloaded and archives I have created myself; problem still there. So it is not related to a particular archive.

                      I wonder whether there is a setting I have set to do this.

                      spwolf 1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware @south37 last edited by

                        @south37:

                        It occurs on all archives that I have tried: .zip, .rar and .gz. Just tried it on some I have downloaded and archives I have created myself; problem still there. So it is not related to a particular archive.

                        I wonder whether there is a setting I have set to do this.

                        maybe location of the archive, are they on C: or some other drive? Thanks!

                        S 1 Reply Last reply Reply Quote 0
                        • S
                          south37 @spwolf last edited by

                          @spwolf:

                          maybe location of the archive, are they on C: or some other drive? Thanks!

                          They are all over the place, not in a system directory. D: drive, E: drive, a ram drive. That’s not the issue.

                          I was just now experimenting with settings that make a difference. I had the “Viewing Style” (under Configuration View) set to “Classic style” and this is where the display does not update. Changing the style to “Explorer style (with folders)” causes deleted files to be removed from the list immediately; switching the option back to Classic style and deleting files now updates the display immediately and the menus are not greyed out . But, closing PA and reopening the archive and deleting files causes the problem again (Classic style).

                          M 1 Reply Last reply Reply Quote 0
                          • M
                            Mili conexware @south37 last edited by

                            @south37:

                            They are all over the place, not in a system directory. D: drive, E: drive, a ram drive. That’s not the issue.

                            I was just now experimenting with settings that make a difference. I had the “Viewing Style” (under Configuration View) set to “Classic style” and this is where the display does not update. Changing the style to “Explorer style (with folders)” causes deleted files to be removed from the list immediately; switching the option back to Classic style and deleting files now updates the display immediately and the menus are not greyed out . But, closing PA and reopening the archive and deleting files causes the problem again (Classic style).

                            nice one!!
                            Seems like I reproduced it, thanks for the details!

                            1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware last edited by

                              File list needs vertical space padding between lines (it looks cramped with the font I use).

                              can you send us what font/size you are using so we can see what works with it. Thanks!

                              S 1 Reply Last reply Reply Quote 0
                              • S
                                south37 @spwolf last edited by

                                @spwolf:

                                can you send us what font/size you are using so we can see what works with it. Thanks!

                                The font I am using is Courier New, Bold, Size 14.

                                Also perhaps related settings under the File Listing options section: Grid lines option selected, Viewing Style Classic

                                1 Reply Last reply Reply Quote 0
                                • First post
                                  Last post