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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support

    Cloud uploads - some advice needed

    Tech Support
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    • PA_Fan
      PA_Fan last edited by

      PA2016

      I’m just beginning to make greater use of clouds i.e. Google Drive and Dropbox.

      If, when I have an archive open, I can select one or the other clouds and be given a cloud folder tree. When I Upload interactively to the cloud(s), my archive/file goes into the folder I specified.

      However, I want to do most of this on schedules using pbs backup scripts. In these, under the Cloud destination tab, (see screen snip) there is a Destination field for the cloud.

      I have tried several permutations on this, but without any working properly. I therefore welcome advice on this; specifically:-

      • is the cloud destination truly a folder on the cloud website i.e. in my Dropbox account online, or is it in fact the local folder on my PC used for the up/down/sync between cloud and my machine?
      • depending on what the answer is, how do I specify the folder in my PBS script? what is the format?

      For example, I have a folder on Dropbox called “AUDIT”. I want my local archive, Backup_audit.zipx, to be saved to 3 places - my archive folder in My Documents, my backup USB flash, and also into the AUDIT folder in my Dropbox cloud.
      The first two work fine, but the third automated cloud upload does not. should the cloud destination be given as just AUDIT, or https:/dropbox(etc)/AUDIT or what?

      I’m missing a trick here, and please forgive my stupid questions.
      attachment_t_6536_0_cloud.jpg

      1 Reply Last reply Reply Quote 0
      • M
        Mili conexware last edited by

        Indeed, it always uploads to the Root folder even when a specified folder is entered.
        Logging this in, thank you for bringing it up!

        PA_Fan 1 Reply Last reply Reply Quote 0
        • PA_Fan
          PA_Fan @Mili last edited by

          @Mili:

          Indeed, it always uploads to the Root folder even when a specified folder is entered.
          Logging this in, thank you for bringing it up!

          I’ve got the latest PA (16.03.01), and my .pbs script, which is supposed to upload the archive to a folder called PGP on my GoogleDrive, is still uploading to the root.

          Either I’m not specifying the cloud target folder right, or something else is amiss. I’d appreciate any help on this.

          Thanks in advance.

          M 1 Reply Last reply Reply Quote 0
          • M
            Mili conexware @PA_Fan last edited by

            @PA_Fan:

            I’ve got the latest PA (16.03.01), and my .pbs script, which is supposed to upload the archive to a folder called PGP on my GoogleDrive, is still uploading to the root.

            Either I’m not specifying the cloud target folder right, or something else is amiss. I’d appreciate any help on this.

            Thanks in advance.

            Hello!

            We have still have this issue logged in for the dev team to investigate and fix. This thread is attached to it and we’ll let you know as soon as we have addressed it so you may check it out.

            Thanks for checking up.

            PA_Fan 1 Reply Last reply Reply Quote 0
            • PA_Fan
              PA_Fan @Mili last edited by

              @Mili:

              Hello!

              We have still have this issue logged in for the dev team to investigate and fix. This thread is attached to it and we’ll let you know as soon as we have addressed it so you may check it out.

              Thanks for checking up.

              No problem. I wasn’t sure whether it had been fixed yet.

              1 Reply Last reply Reply Quote 0
              • M
                Mili conexware last edited by

                with today’s update, backup can upload to specified cloud folders

                /foldername in the destination directory field will work;

                http://dl.powerarchiver.com/2016/powarc161007.exe

                Let us know if it works OK for you and thank you for the report

                PA_Fan 1 Reply Last reply Reply Quote 0
                • PA_Fan
                  PA_Fan @Mili last edited by

                  @Mili:

                  with today’s update, backup can upload to specified cloud folders

                  /foldername in the destination directory field will work;

                  http://dl.powerarchiver.com/2016/powarc161007.exe

                  Let us know if it works OK for you and thank you for the report

                  I’ve tried this with both Dropbox and Google Drive.

                  Dropbox doesn’t seem to do anything i.e. not uploaded. Google I’ve tried with folder designations /My Drive/Backups, /Backups and variations, also with backslashes but my archive always ends of in the root folder and not in the Backups folder.

                  M 1 Reply Last reply Reply Quote 0
                  • M
                    Mili conexware @PA_Fan last edited by

                    @PA_Fan:

                    I’ve tried this with both Dropbox and Google Drive.

                    Dropbox doesn’t seem to do anything i.e. not uploaded. Google I’ve tried with folder designations /My Drive/Backups, /Backups and variations, also with backslashes but my archive always ends of in the root folder and not in the Backups folder.

                    thanks for the info.
                    Can you please send your .pbs script to support at conexware dot com and we’ll take a look

                    PA_Fan 1 Reply Last reply Reply Quote 0
                    • PA_Fan
                      PA_Fan @Mili last edited by

                      @Mili:

                      thanks for the info.
                      Can you please send your .pbs script to support at conexware dot com and we’ll take a look

                      I’ll do that. I’ll also send a snip of the clouds page of the script edit, as there seems to be no mention of the cloud in the .pbs file if I look at it with a text editor.

                      1 Reply Last reply Reply Quote 0
                      • M
                        Mili conexware last edited by

                        Got the info and the .pbs and will give it a check.

                        Thanks!

                        PA_Fan 1 Reply Last reply Reply Quote 0
                        • PA_Fan
                          PA_Fan @Mili last edited by

                          @Mili:

                          Got the info and the .pbs and will give it a check.

                          Thanks!

                          Still don’t seem to have this working as it should. All my cloud uploads via .pbs to Google Drive continue to go to the root My Drive and never to a subdirectory i.e. My Drive/Taxfiles/ (for example).

                          The pbs file seems to have no reference to the cloud, although a file does get uploaded to there (albeit the root).

                          1 Reply Last reply Reply Quote 0
                          • M
                            Mili conexware last edited by

                            thanks for the update! gonna check it as we “speak” and confirm the issue, then log in as necessary.
                            thanks!

                            1 Reply Last reply Reply Quote 0
                            • Brian Gregory
                              Brian Gregory Alpha Testers last edited by

                              Personally I’m amazing anyone can manage to actually have an idea of how this should work.
                              I had a look at it when it first appeared in PA and found it utterly baffling. I couldn’t make any sense of it or how one was supposed to use it.

                              1 Reply Last reply Reply Quote 0
                              • M
                                Mili conexware last edited by

                                should be used as you would enter a destination folder for an FTP server.
                                We had fixed this and it worked previously where, for example, /Dropbox/subfoldername/ is typed in for the destination folder and the backup would be saved there.
                                logging this in for fixing, thanks for the heads up!

                                1 Reply Last reply Reply Quote 0
                                • M
                                  Mili conexware last edited by

                                  small tweak, to upload to subfolder, omit the root folder (dropbox in above post) and type in /test/ to upload to initial subfolder, and that works.
                                  Uploading to /test/test1/ is what needs to be fixed and is logged in.

                                  sorry for the confusion, thanks again for the heads up!

                                  1 Reply Last reply Reply Quote 0
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