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    • Upgrade registration issue

      Q

      Hello, I used the support form to ask this a couple weeks ago but never received a response. Perhaps here would be better? Here’s the issue:

      Powerarchiver 2019 was locking up testing a .7z file so I looked for and found a new version (note- new version didn’t fix this- I ended up using 7-Zip itself. Archive was large and contained a ton of files)

      Upon installing it, I was prompted to register it or “continue unregistered” so I logged into the website and used the order recovery option to get my new codes for PA2021. However, after cutting and pasting my name and registration code, upon restart when I click on the help button it still shows as unregistered (it did not show the nag dialog again). I tried two different codes (see below). I also tried installing again using the link in the email but there was no difference. Where do I go from here? Thanks.

      Update: After a couple weeks it still hasn’t negged me, but continues to show as unregistered in the (?) area- will this stop working altogether soon?

      OS: Windows 10 Pro version 2004

      File installed: first used PA 2019 to check for and install update, then used link in email which downloaded powarc200073.exe and installed that.

      Codes used: first tried the toolbox/english code in first email, then tried the standard/international code in second email

      Tech Support
    • PA2021: Cannot close ZIP Comment

      BigMike

      Hi,

      I can’t close ZIP archive comments. Neither in archive nor in explorer view the “x button” works. I’m testing with PA 20.00.73 (x64 and x86)

      e5f2dd8c-e008-4c26-a364-4b1a0a8f8c69-image.png

      Tech Support
    • Issues converting a folder of .zip files to .lhz files

      O

      Hi,

      I’m using Convert Archives on a local folder of .zip files, converting them to .lzh files, and I’m finding that perhaps 1 in 75 files is actually converting and outputting a file. Even then, the .lzh file is incomplete, missing most of the source files.

      The progress bars completes OK, say 75/75 files, but only one .lzh file exists in the output folder.

      It seems to be the same with different source and output folders on both local and USB disk - I can’t see a pattern.

      The files extract and compress (to .lzh) without issue on their own.

      Is there a log file I can check please, to see why PA does not like these files as part of the batch conversion?

      Thanks very much, Rich.

      Tech Support
    • Do not include the extension in the file name of the compressed file

      Mario Lopez

      Hello everyone

      I hope that despite my poor control of English, you can understand me.

      When compressing a file, by default the extension is included as part of the file name. for example, if the file is name.pdf, the compressed file will be name_pdf.zip.

      Is there any way for the extensions not to be included in the compressed file name? As much as I have searched I don’t see such an option.

      Thanks for your time

      Tech Support
    • Slow multipart RAR extraction

      A

      I’m experiencing very slow extraction speed of multipart RAR files. For the first part the extraction is super fast but when PA reaches the part2.rar the extraction from there on gets super slow. PA needed for a 6,3 GB multipart archive 30 minutes to extract. I tested then with another program and it just took 70 seconds. I had this slow extraction speed with PA for quite a long time and I always thought that is maybe because of a high compression rate that the extraction would take longer. But it seems that only PA gets that slow.

      I have lots of multipart archives that are 10+ GB and with PA it would be really time consuming. Is there any solution to this?

      Tech Support
    • Can't create PA files

      B

      Hi -

      I have powerarchiver licenses for powerarchiver standard and toolbox (and also as a result for pro).

      I can successfully register powerarchiver with my pro/toolbox codes, and it unlocks the majority of the content/features. However if I try and create a .pa style archive I get the registration popup saying I need PowerArchiver Pro (if I go to help/about I can verify I have the relevant version and it’s registered to me).

      Tech Support
    • Powerarchiver 2021 incorrectly extract tar.xz file

      E

      Configuration:
      Powerarchiver 2021 20.00.73
      Windows 10 Education 10.0.19042 Build 19042

      When extracting gcc-arm-10.2-2020.11-mingw-w64-i686-arm-none-linux-gnueabihf.tar.xz , Powerarchiver wrongly thinks some .exe files have a length of zero:

      98773b3b-65c0-48fa-8cd4-d081b2e0adee-image.png

      Once extracted:

      D:\Temp\Powerarchiver\gcc-arm-10.2-2020.11-mingw-w64-i686-arm-none-linux-gnueabihf\bin>dir *.exe Volume in drive D is DATA Volume Serial Number is 0E12-BCA2 Directory of D:\Temp\Powerarchiver\gcc-arm-10.2-2020.11-mingw-w64-i686-arm-none-linux-gnueabihf\bin 2020-11-20 07:10 PM 1,391,599 arm-none-linux-gnueabihf-addr2line.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-ar.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-as.exe 2020-11-20 07:41 PM 3,030,119 arm-none-linux-gnueabihf-c++.exe 2020-11-20 07:10 PM 1,389,293 arm-none-linux-gnueabihf-c++filt.exe 2020-11-20 07:41 PM 3,027,513 arm-none-linux-gnueabihf-cpp.exe 2020-11-20 07:10 PM 4,040,503 arm-none-linux-gnueabihf-dwp.exe 2020-11-20 07:10 PM 391,769 arm-none-linux-gnueabihf-elfedit.exe 2020-11-20 07:41 PM 0 arm-none-linux-gnueabihf-g++.exe 2020-11-20 07:41 PM 3,026,926 arm-none-linux-gnueabihf-gcc-10.2.1.exe 2020-11-20 07:41 PM 609,607 arm-none-linux-gnueabihf-gcc-ar.exe 2020-11-20 07:41 PM 609,607 arm-none-linux-gnueabihf-gcc-nm.exe 2020-11-20 07:41 PM 609,607 arm-none-linux-gnueabihf-gcc-ranlib.exe 2020-11-20 07:41 PM 0 arm-none-linux-gnueabihf-gcc.exe 2020-11-20 07:41 PM 2,165,533 arm-none-linux-gnueabihf-gcov-dump.exe 2020-11-20 07:41 PM 2,343,605 arm-none-linux-gnueabihf-gcov-tool.exe 2020-11-20 07:41 PM 2,450,233 arm-none-linux-gnueabihf-gcov.exe 2020-11-20 07:54 PM 9,605,899 arm-none-linux-gnueabihf-gdb.exe 2020-11-20 07:41 PM 3,028,997 arm-none-linux-gnueabihf-gfortran.exe 2020-11-20 07:10 PM 1,412,943 arm-none-linux-gnueabihf-gprof.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-ld.bfd.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-ld.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-ld.gold.exe 2020-11-20 07:41 PM 25,546,567 arm-none-linux-gnueabihf-lto-dump.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-nm.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-objcopy.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-objdump.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-ranlib.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-readelf.exe 2020-11-20 07:10 PM 1,393,083 arm-none-linux-gnueabihf-size.exe 2020-11-20 07:10 PM 1,392,464 arm-none-linux-gnueabihf-strings.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-strip.exe 32 File(s) 67,465,867 bytes 0 Dir(s) 1,002,422,431,744 bytes free

      When the same archive is being extracted from a git bash session (after having installed git 2.30.1 for Windows 64 bit version from git-scm.com), the .exe files are extracted as expected:

      xz -k -d gcc-arm-10.2-2020.11-mingw-w64-i686-arm-none-linux-gnueabihf.tar.xz tar xf gcc-arm-10.2-2020.11-mingw-w64-i686-arm-none-linux-gnueabihf.tar cd gcc-arm-10.2-2020.11-mingw-w64-i686-arm-none-linux-gnueabihf/bin ll *.exe -rwxr-xr-x 1 User 197121 1391599 Nov 20 19:10 arm-none-linux-gnueabihf-addr2line.exe* -rwxr-xr-x 2 User 197121 1421598 Nov 20 19:10 arm-none-linux-gnueabihf-ar.exe* -rwxr-xr-x 2 User 197121 2028927 Nov 20 19:10 arm-none-linux-gnueabihf-as.exe* -rwxr-xr-x 2 User 197121 3030119 Nov 20 19:41 arm-none-linux-gnueabihf-c++.exe* -rwxr-xr-x 1 User 197121 1389293 Nov 20 19:10 arm-none-linux-gnueabihf-c++filt.exe* -rwxr-xr-x 1 User 197121 3027513 Nov 20 19:41 arm-none-linux-gnueabihf-cpp.exe* -rwxr-xr-x 1 User 197121 4040503 Nov 20 19:10 arm-none-linux-gnueabihf-dwp.exe* -rwxr-xr-x 1 User 197121 391769 Nov 20 19:10 arm-none-linux-gnueabihf-elfedit.exe* -rwxr-xr-x 2 User 197121 3030119 Nov 20 19:41 arm-none-linux-gnueabihf-g++.exe* -rwxr-xr-x 2 User 197121 3026926 Nov 20 19:41 arm-none-linux-gnueabihf-gcc-10.2.1.exe* -rwxr-xr-x 1 User 197121 609607 Nov 20 19:41 arm-none-linux-gnueabihf-gcc-ar.exe* -rwxr-xr-x 1 User 197121 609607 Nov 20 19:41 arm-none-linux-gnueabihf-gcc-nm.exe* -rwxr-xr-x 1 User 197121 609607 Nov 20 19:41 arm-none-linux-gnueabihf-gcc-ranlib.exe* -rwxr-xr-x 2 User 197121 3026926 Nov 20 19:41 arm-none-linux-gnueabihf-gcc.exe* -rwxr-xr-x 1 User 197121 2165533 Nov 20 19:41 arm-none-linux-gnueabihf-gcov-dump.exe* -rwxr-xr-x 1 User 197121 2343605 Nov 20 19:41 arm-none-linux-gnueabihf-gcov-tool.exe* -rwxr-xr-x 1 User 197121 2450233 Nov 20 19:41 arm-none-linux-gnueabihf-gcov.exe* -rwxr-xr-x 1 User 197121 9605899 Nov 20 19:54 arm-none-linux-gnueabihf-gdb.exe* -rwxr-xr-x 1 User 197121 3028997 Nov 20 19:41 arm-none-linux-gnueabihf-gfortran.exe* -rwxr-xr-x 1 User 197121 1412943 Nov 20 19:10 arm-none-linux-gnueabihf-gprof.exe* -rwxr-xr-x 4 User 197121 2572182 Nov 20 19:10 arm-none-linux-gnueabihf-ld.bfd.exe* -rwxr-xr-x 4 User 197121 2572182 Nov 20 19:10 arm-none-linux-gnueabihf-ld.exe* -rwxr-xr-x 2 User 197121 4550029 Nov 20 19:10 arm-none-linux-gnueabihf-ld.gold.exe* -rwxr-xr-x 1 User 197121 25546567 Nov 20 19:41 arm-none-linux-gnueabihf-lto-dump.exe* -rwxr-xr-x 2 User 197121 1404945 Nov 20 19:10 arm-none-linux-gnueabihf-nm.exe* -rwxr-xr-x 2 User 197121 1531656 Nov 20 19:10 arm-none-linux-gnueabihf-objcopy.exe* -rwxr-xr-x 2 User 197121 1991350 Nov 20 19:10 arm-none-linux-gnueabihf-objdump.exe* -rwxr-xr-x 2 User 197121 1421598 Nov 20 19:10 arm-none-linux-gnueabihf-ranlib.exe* -rwxr-xr-x 2 User 197121 1163376 Nov 20 19:10 arm-none-linux-gnueabihf-readelf.exe* -rwxr-xr-x 1 User 197121 1393083 Nov 20 19:10 arm-none-linux-gnueabihf-size.exe* -rwxr-xr-x 1 User 197121 1392464 Nov 20 19:10 arm-none-linux-gnueabihf-strings.exe* -rwxr-xr-x 2 User 197121 1531656 Nov 20 19:10 arm-none-linux-gnueabihf-strip.exe*

      The same archive file does extract properly under a native Linux Ubuntu 20.04 system, or under Windows 10 using the WSL2 Linux subsystem using xz and tar.

      Tech Support
    • Log waite for bugs to be fixed

      D

      Its a long time since people reported bugs like converter bug still no fix yet

      Tech Support
    • Is PowerArchiver 2021 stable?

      BigMike

      Hi,

      I just saw, that on the Website, PowerArchiver 2021 20.00.73 is advertised as latest version. (Actually, the downloaded version says, it’s 20.00.70 in the about dialog)
      But it still comes with the “red icon set” for preview versions and has some known unfixed bugs, as I read here.

      Is it sufficiently stable to be used on production systems?

      Kind regards

      Tech Support
    • File Browser: Operations don't trigger UAC

      BigMike

      This happens in Archive and Explorer Mode:

      Navigate to a folder, which is UAC protected (for example C:\Program Files) Right click -> New -> Folder (or any other item)
      => Nothing happens

      Expected behaviour: UAC prompt is triggered and a new folder (or file) will be created

      PowerArchiver 19.00.57

      Tech Support
    • Bugs I found and wanted to share with the team.

      B

      Hi I recently bought PowerArchiver and found some bugs and issues that I hit testing some of the features out.

      If you are doing a backup and on the compression options screen its default is compression format is PA with no option to change disk spanning. If you change to 7-zip you can change disk spanning. If you change the disk spanning then move back to PA format the field for disk spanning disables but the option stays set to what you changed it to. When you do a backup it will use PA with files spanning but PowerArchiver says that its not a valid format when you open it. If PA can’t really do file spanning then this screen is allowing it.

      I have attached an image where the progress bar is in the middle of the CD/DVD/BD Tools screen.

      alt text

      I have a 7-Zip file I created using the backup tools doing an increment backup. It opens and extracts just fine but if you using the Test option PowerArchiver locks up. Link to file: Backup-2021-02-05-20-35-36 TEST LOCKUP.7z

      On any Zip/PA/7-Zip process the pause and cancel buttons do not work. You have to hard kill the entire application to get out.

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • PA Batch Archive post completion error

      G

      Hi,

      After the batch archiving is complete, and if I click on whitespace of the PA app, I get this error.

      PA Batch.png

      I did check for ongoing process and ensured no archives were corrupt, It seems like activity did complete successfully but the error is shown for no reason, and only after clicking the whitespace.

      Please see if this can be removed.

      Tech Support
    • PA and conflict with Antivirus

      G

      I’m using the Kaspersky Total Security.

      I have configured PA as exclusion as followed:

      PA Exclusion.png

      and also is set us trusted application

      PA Trusted Application.png

      Scenario:

      My Antivirus likes to scan for everything, and it’s safeguarding behavior is to prevent the access to the file until the file is properly scanned for.

      The issue:

      PA when losses the access to file, it is stuck, consumes Resources, and never completes the process or throws any error

      Recommendation:
      PAStarter should also work as PAMonitor:
      There should be a monitoring process, at least if I’m using queuing feature, that should check for never ending compression processes and terminate them so the queue can be little bit automated.

      Also,
      There should be multiple attempts at retrying if PA loses access to or is denied, instead of having to see process was stuck for longer duration.

      Or, better, save the parameters I used for keeping the files in compression, and automatically restart the whole compression process after termination the same, of same folders and files set, this should happen in case if compression was stuck.

      Tech Support
    • Using the Queue Feature affects Compression Ratio negatively

      G

      If you use Queue Feature, you are not saving on space, you are just squeezing less.

      Here’s explaination:

      https://youtu.be/XcxG2wxyink

      I did test the same on multiple files, and of different types.

      It does have large difference for each large file you are trying to squeeze.

      Folders with multiple files, just have no benefits if you use Queue Feature

      Tech Support
    • Problems with Color-scheme after upgrade to build 73

      A

      Hello!
      I am using the portable version of PA2021. After switching from build 58 to 73 I have problems with the color-scheme:
      While 58 behaves like expected and showed everything in light or dark colors according to the settings, 73 always shows the lower part of the window in dark colors, no matter whether I select automatic, light or dark.
      This happens on a clean installation of 73 as well as on an update from build 58. I have attached two images generated on the same machine at the same time with the same settings. The upper shows build 73, the lower 58. Is it a bug or some changed setting I miss?
      Thanks for help!
      A.Borque

      PA2021_73.png PA2021_58.png

      Tech Support
    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • PA shows incorrect archive properties

      G

      If you have tabbed archive browsing(reuse same window for all archive opening)
      and if you open two archives, and right click on older one to view properties it will only show of the recent archive that was opened, on all tabs/archives

      upgraded to 20.0.73

      Tech Support
    • Can I activate PowerArchiver on 2 devices with 1 license?

      2

      Hi.

      I currently own the PowerArchiver Select - lifetime free upgrades and support for PowerArchiver Toolbox English license.

      This license is active on 1 device. Does the license allow me to activate PowerArchiver on a second device that I own? Or do I need a separate license for that?

      Thank you ! :)

      Tech Support
    • No updates for portable version?

      A

      Hello!
      While the installable version of PA 2021 has already received two updates and is at version 20.0.73 the portable version still remains at the initially released build 58. Are there plans to update that version, too?
      Thanks for a reply!

      Tech Support

    PowerArchiver Toolbox 2016 [16.00.46] => right-click crashes of Explorer.exe etc.

    Tech Support
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    • T
      TONSCHUH last edited by

      Hi,

      I bought the PowerArchiver Toolbox 2016 [16.00.46] via here: Click

      When I right-click a file / folder / shortcut etc.pp. via Desktop, File-Explorer, Total Commander Ultima Prime etc.pp., then I get pretty much every 2nd time a “blabla had to be closed” - Error and the Explorer.exe restarts itself or closes the File-Explorer / Total Commander Ultima Prime if I’m lucky or completely takes off me the ability to right-click.

      Faulting application name: explorer.exe, version: 10.0.11099.1000, time stamp: 0x56918bfb
      Faulting module name: PASHLEXT64.DLL, version: 16.0.6.1, time stamp: 0x567a6bc2
      Exception code: 0xc0000005
      Fault offset: 0x00000000000306f1
      Faulting process ID: 0x4ea4
      Faulting application start time: 0x01d1526a75a9c9d4
      Faulting application path: C:\WINDOWS\explorer.exe
      Faulting module path: C:\Program Files (x86)\PowerArchiver\PASHLEXT64.DLL
      Report ID: b1dfdd24-4949-4562-ac65-29f83f5b9cec
      Faulting package full name:
      Faulting package-relative application ID:

      • System

      • Provider

      [ Name] Application Error

      • EventID 1000

      [ Qualifiers] 0

      Level 2

      Task 100

      Keywords 0x80000000000000

      • TimeCreated

      [ SystemTime] 2016-01-19T03:55:54.964936700Z

      EventRecordID 2671

      Channel Application

      Computer MOTHER-PC

      Security

      • EventData

      explorer.exe
      10.0.11099.1000
      56918bfb
      PASHLEXT64.DLL
      16.0.6.1
      567a6bc2
      c0000005
      00000000000306f1
      4ea4
      01d1526a75a9c9d4
      C:\WINDOWS\explorer.exe
      C:\Program Files (x86)\PowerArchiver\PASHLEXT64.DLL
      b1dfdd24-4949-4562-ac65-29f83f5b9cec

      DXDIAG: Click

      I have no issues with other stuff.

      :confused:

      1 Reply Last reply Reply Quote 0
      • C
        ckit Alpha Testers last edited by

        Please try build 53 - http://www.powerarchiver.com/forums/showpost.php?p=34606&postcount=62

        T 1 Reply Last reply Reply Quote 0
        • T
          TONSCHUH @ckit last edited by

          @ckit:

          Please try build 53 - http://www.powerarchiver.com/forums/showpost.php?p=34606&postcount=62

          Thanks for your help, but it didn’t solve the issue unfortunately.

          Here are the errors for the different tries:

          Total Commander v8.52a / Total Commander Ultima Prime v7.0:

          Faulting application name: TOTALCMD64.EXE, version: 8.5.2.1, time stamp: 0x00000000
          Faulting module name: PASHLEXT64.DLL, version: 16.0.8.1, time stamp: 0x568fd3b0
          Exception code: 0xc0000005
          Fault offset: 0x00000000000306f1
          Faulting process ID: 0x2be0
          Faulting application start time: 0x01d152af85c0558f
          Faulting application path: C:\Program Files (x86)\TC UP\TOTALCMD64.EXE
          Faulting module path: C:\Program Files (x86)\PowerArchiver\PASHLEXT64.DLL
          Report ID: 227c0e69-6aca-483a-9f5e-2ec2a3574484
          Faulting package full name:
          Faulting package-relative application ID:

          • System

          • Provider

          [ Name] Application Error

          • EventID 1000

          [ Qualifiers] 0

          Level 2

          Task 100

          Keywords 0x80000000000000

          • TimeCreated

          [ SystemTime] 2016-01-19T12:39:27.093038300Z

          EventRecordID 3024

          Channel Application

          Computer MOTHER-PC

          Security

          • EventData

          TOTALCMD64.EXE
          8.5.2.1
          00000000
          PASHLEXT64.DLL
          16.0.8.1
          568fd3b0
          c0000005
          00000000000306f1
          2be0
          01d152af85c0558f
          C:\Program Files (x86)\TC UP\TOTALCMD64.EXE
          C:\Program Files (x86)\PowerArchiver\PASHLEXT64.DLL
          227c0e69-6aca-483a-9f5e-2ec2a3574484

          File Explorer:

          Faulting application name: Explorer.EXE, version: 10.0.11099.1000, time stamp: 0x56918bfb
          Faulting module name: PASHLEXT64.DLL, version: 16.0.8.1, time stamp: 0x568fd3b0
          Exception code: 0xc0000005
          Fault offset: 0x00000000000306f1
          Faulting process ID: 0x249c
          Faulting application start time: 0x01d152af7632a073
          Faulting application path: C:\WINDOWS\Explorer.EXE
          Faulting module path: C:\Program Files (x86)\PowerArchiver\PASHLEXT64.DLL
          Report ID: 0c4ecb2e-7165-4091-85c1-e5c0c29a2e42
          Faulting package full name:
          Faulting package-relative application ID:

          • System

          • Provider

          [ Name] Application Error

          • EventID 1000

          [ Qualifiers] 0

          Level 2

          Task 100

          Keywords 0x80000000000000

          • TimeCreated

          [ SystemTime] 2016-01-19T12:40:38.221749200Z

          EventRecordID 3026

          Channel Application

          Computer MOTHER-PC

          Security

          • EventData

          Explorer.EXE
          10.0.11099.1000
          56918bfb
          PASHLEXT64.DLL
          16.0.8.1
          568fd3b0
          c0000005
          00000000000306f1
          249c
          01d152af7632a073
          C:\WINDOWS\Explorer.EXE
          C:\Program Files (x86)\PowerArchiver\PASHLEXT64.DLL
          0c4ecb2e-7165-4091-85c1-e5c0c29a2e42

          Desktop Shortcut:

          Faulting application name: SystemSettingsBroker.exe, version: 10.0.11099.1000, time stamp: 0x56918de6
          Faulting module name: SettingsHandlers_Notifications.dll, version: 10.0.11099.1000, time stamp: 0x56918ea0
          Exception code: 0xc0000005
          Fault offset: 0x000000000002a551
          Faulting process ID: 0x2598
          Faulting application start time: 0x01d152b3a5fc09b6
          Faulting application path: C:\Windows\System32\SystemSettingsBroker.exe
          Faulting module path: C:\Windows\System32\SettingsHandlers_Notifications.dll
          Report ID: c4cdc306-4e6a-4608-9ae2-4efb595df3bf
          Faulting package full name:
          Faulting package-relative application ID:

          • System

          • Provider

          [ Name] Application Error

          • EventID 1000

          [ Qualifiers] 0

          Level 2

          Task 100

          Keywords 0x80000000000000

          • TimeCreated

          [ SystemTime] 2016-01-19T12:40:55.901450000Z

          EventRecordID 3029

          Channel Application

          Computer MOTHER-PC

          Security

          • EventData

          SystemSettingsBroker.exe
          10.0.11099.1000
          56918de6
          SettingsHandlers_Notifications.dll
          10.0.11099.1000
          56918ea0
          c0000005
          000000000002a551
          2598
          01d152b3a5fc09b6
          C:\Windows\System32\SystemSettingsBroker.exe
          C:\Windows\System32\SettingsHandlers_Notifications.dll
          c4cdc306-4e6a-4608-9ae2-4efb595df3bf

          Faulting application name: explorer.exe, version: 10.0.11099.1000, time stamp: 0x56918bfb
          Faulting module name: PASHLEXT64.DLL, version: 16.0.8.1, time stamp: 0x568fd3b0
          Exception code: 0xc0000005
          Fault offset: 0x00000000000306f1
          Faulting process ID: 0x3714
          Faulting application start time: 0x01d152b6a3945c51
          Faulting application path: C:\WINDOWS\explorer.exe
          Faulting module path: C:\Program Files (x86)\PowerArchiver\PASHLEXT64.DLL
          Report ID: f2390bbd-b321-4e12-9997-355db62ff9c6
          Faulting package full name:
          Faulting package-relative application ID:

          • System

          • Provider

          [ Name] Application Error

          • EventID 1000

          [ Qualifiers] 0

          Level 2

          Task 100

          Keywords 0x80000000000000

          • TimeCreated

          [ SystemTime] 2016-01-19T12:43:07.898766600Z

          EventRecordID 3032

          Channel Application

          Computer MOTHER-PC

          Security

          • EventData

          explorer.exe
          10.0.11099.1000
          56918bfb
          PASHLEXT64.DLL
          16.0.8.1
          568fd3b0
          c0000005
          00000000000306f1
          3714
          01d152b6a3945c51
          C:\WINDOWS\explorer.exe
          C:\Program Files (x86)\PowerArchiver\PASHLEXT64.DLL
          f2390bbd-b321-4e12-9997-355db62ff9c6

          All apps / tools are bought. No cracks etc.pp.

          :confused:

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          • spwolf
            spwolf conexware last edited by

            Can you try uninstalling PA 2016, rebooting and then installing it again please?

            Thank you!

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            • spwolf
              spwolf conexware last edited by

              As a fast workaround, can you please set language manually to English or other language you might be using. This is in Options> Language.

              After that check it out, it should be working.

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              • spwolf
                spwolf conexware last edited by

                Please check this release:
                http://dl.powerarchiver.com/2016/powarc160055.exe

                And let us know how it goes… should be fixed. Thank you.

                T 1 Reply Last reply Reply Quote 0
                • T
                  TONSCHUH @spwolf last edited by

                  @spwolf:

                  Please check this release:
                  http://dl.powerarchiver.com/2016/powarc160055.exe

                  And let us know how it goes… should be fixed. Thank you.

                  Thanks a lot for your help !

                  v16.00.55 doesn’t have the right-click issues anymore.

                  :)

                  spwolf 1 Reply Last reply Reply Quote 0
                  • spwolf
                    spwolf conexware @TONSCHUH last edited by

                    @TONSCHUH:

                    Thanks a lot for your help !

                    v16.00.55 doesn’t have the right-click issues anymore.

                    :)

                    thanks, this was due to automatic language selection and we fixed it in one of the internal releases but it came back… since we already knew what it was and we noticed it day before, we were able to quickly fix.

                    T 1 Reply Last reply Reply Quote 0
                    • T
                      TONSCHUH @spwolf last edited by

                      @spwolf:

                      thanks, this was due to automatic language selection and we fixed it in one of the internal releases but it came back… since we already knew what it was and we noticed it day before, we were able to quickly fix.

                      Awesome work !

                      :)

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