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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support

    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support

    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support

    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support

    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support

    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support

    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support

    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support

    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support

    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support

    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support

    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support

    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support

    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support

    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support

    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support

    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support

    • Is PA 2022 clear with old bugs?

      G

      PA Queue does not compress file optimally with same parameters if used in Queue mode.

      Being able to save advanced option, and set a default profile and archive type for compression so I can save clicks.

      The above two are majorly affecting my efficiency with archiving stuff with PA 20.10.03.

      Can someone confirm if they are resolved with the 2022 RC1?

      Tech Support

    PowerArchiver Toolbox 2016 [16.00.46] => right-click crashes of Explorer.exe etc.

    Tech Support
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    • T
      TONSCHUH last edited by

      Hi,

      I bought the PowerArchiver Toolbox 2016 [16.00.46] via here: Click

      When I right-click a file / folder / shortcut etc.pp. via Desktop, File-Explorer, Total Commander Ultima Prime etc.pp., then I get pretty much every 2nd time a “blabla had to be closed” - Error and the Explorer.exe restarts itself or closes the File-Explorer / Total Commander Ultima Prime if I’m lucky or completely takes off me the ability to right-click.

      Faulting application name: explorer.exe, version: 10.0.11099.1000, time stamp: 0x56918bfb
      Faulting module name: PASHLEXT64.DLL, version: 16.0.6.1, time stamp: 0x567a6bc2
      Exception code: 0xc0000005
      Fault offset: 0x00000000000306f1
      Faulting process ID: 0x4ea4
      Faulting application start time: 0x01d1526a75a9c9d4
      Faulting application path: C:\WINDOWS\explorer.exe
      Faulting module path: C:\Program Files (x86)\PowerArchiver\PASHLEXT64.DLL
      Report ID: b1dfdd24-4949-4562-ac65-29f83f5b9cec
      Faulting package full name:
      Faulting package-relative application ID:

      • System

      • Provider

      [ Name] Application Error

      • EventID 1000

      [ Qualifiers] 0

      Level 2

      Task 100

      Keywords 0x80000000000000

      • TimeCreated

      [ SystemTime] 2016-01-19T03:55:54.964936700Z

      EventRecordID 2671

      Channel Application

      Computer MOTHER-PC

      Security

      • EventData

      explorer.exe
      10.0.11099.1000
      56918bfb
      PASHLEXT64.DLL
      16.0.6.1
      567a6bc2
      c0000005
      00000000000306f1
      4ea4
      01d1526a75a9c9d4
      C:\WINDOWS\explorer.exe
      C:\Program Files (x86)\PowerArchiver\PASHLEXT64.DLL
      b1dfdd24-4949-4562-ac65-29f83f5b9cec

      DXDIAG: Click

      I have no issues with other stuff.

      :confused:

      1 Reply Last reply Reply Quote 0
      • C
        ckit Alpha Testers last edited by

        Please try build 53 - http://www.powerarchiver.com/forums/showpost.php?p=34606&postcount=62

        T 1 Reply Last reply Reply Quote 0
        • T
          TONSCHUH @ckit last edited by

          @ckit:

          Please try build 53 - http://www.powerarchiver.com/forums/showpost.php?p=34606&postcount=62

          Thanks for your help, but it didn’t solve the issue unfortunately.

          Here are the errors for the different tries:

          Total Commander v8.52a / Total Commander Ultima Prime v7.0:

          Faulting application name: TOTALCMD64.EXE, version: 8.5.2.1, time stamp: 0x00000000
          Faulting module name: PASHLEXT64.DLL, version: 16.0.8.1, time stamp: 0x568fd3b0
          Exception code: 0xc0000005
          Fault offset: 0x00000000000306f1
          Faulting process ID: 0x2be0
          Faulting application start time: 0x01d152af85c0558f
          Faulting application path: C:\Program Files (x86)\TC UP\TOTALCMD64.EXE
          Faulting module path: C:\Program Files (x86)\PowerArchiver\PASHLEXT64.DLL
          Report ID: 227c0e69-6aca-483a-9f5e-2ec2a3574484
          Faulting package full name:
          Faulting package-relative application ID:

          • System

          • Provider

          [ Name] Application Error

          • EventID 1000

          [ Qualifiers] 0

          Level 2

          Task 100

          Keywords 0x80000000000000

          • TimeCreated

          [ SystemTime] 2016-01-19T12:39:27.093038300Z

          EventRecordID 3024

          Channel Application

          Computer MOTHER-PC

          Security

          • EventData

          TOTALCMD64.EXE
          8.5.2.1
          00000000
          PASHLEXT64.DLL
          16.0.8.1
          568fd3b0
          c0000005
          00000000000306f1
          2be0
          01d152af85c0558f
          C:\Program Files (x86)\TC UP\TOTALCMD64.EXE
          C:\Program Files (x86)\PowerArchiver\PASHLEXT64.DLL
          227c0e69-6aca-483a-9f5e-2ec2a3574484

          File Explorer:

          Faulting application name: Explorer.EXE, version: 10.0.11099.1000, time stamp: 0x56918bfb
          Faulting module name: PASHLEXT64.DLL, version: 16.0.8.1, time stamp: 0x568fd3b0
          Exception code: 0xc0000005
          Fault offset: 0x00000000000306f1
          Faulting process ID: 0x249c
          Faulting application start time: 0x01d152af7632a073
          Faulting application path: C:\WINDOWS\Explorer.EXE
          Faulting module path: C:\Program Files (x86)\PowerArchiver\PASHLEXT64.DLL
          Report ID: 0c4ecb2e-7165-4091-85c1-e5c0c29a2e42
          Faulting package full name:
          Faulting package-relative application ID:

          • System

          • Provider

          [ Name] Application Error

          • EventID 1000

          [ Qualifiers] 0

          Level 2

          Task 100

          Keywords 0x80000000000000

          • TimeCreated

          [ SystemTime] 2016-01-19T12:40:38.221749200Z

          EventRecordID 3026

          Channel Application

          Computer MOTHER-PC

          Security

          • EventData

          Explorer.EXE
          10.0.11099.1000
          56918bfb
          PASHLEXT64.DLL
          16.0.8.1
          568fd3b0
          c0000005
          00000000000306f1
          249c
          01d152af7632a073
          C:\WINDOWS\Explorer.EXE
          C:\Program Files (x86)\PowerArchiver\PASHLEXT64.DLL
          0c4ecb2e-7165-4091-85c1-e5c0c29a2e42

          Desktop Shortcut:

          Faulting application name: SystemSettingsBroker.exe, version: 10.0.11099.1000, time stamp: 0x56918de6
          Faulting module name: SettingsHandlers_Notifications.dll, version: 10.0.11099.1000, time stamp: 0x56918ea0
          Exception code: 0xc0000005
          Fault offset: 0x000000000002a551
          Faulting process ID: 0x2598
          Faulting application start time: 0x01d152b3a5fc09b6
          Faulting application path: C:\Windows\System32\SystemSettingsBroker.exe
          Faulting module path: C:\Windows\System32\SettingsHandlers_Notifications.dll
          Report ID: c4cdc306-4e6a-4608-9ae2-4efb595df3bf
          Faulting package full name:
          Faulting package-relative application ID:

          • System

          • Provider

          [ Name] Application Error

          • EventID 1000

          [ Qualifiers] 0

          Level 2

          Task 100

          Keywords 0x80000000000000

          • TimeCreated

          [ SystemTime] 2016-01-19T12:40:55.901450000Z

          EventRecordID 3029

          Channel Application

          Computer MOTHER-PC

          Security

          • EventData

          SystemSettingsBroker.exe
          10.0.11099.1000
          56918de6
          SettingsHandlers_Notifications.dll
          10.0.11099.1000
          56918ea0
          c0000005
          000000000002a551
          2598
          01d152b3a5fc09b6
          C:\Windows\System32\SystemSettingsBroker.exe
          C:\Windows\System32\SettingsHandlers_Notifications.dll
          c4cdc306-4e6a-4608-9ae2-4efb595df3bf

          Faulting application name: explorer.exe, version: 10.0.11099.1000, time stamp: 0x56918bfb
          Faulting module name: PASHLEXT64.DLL, version: 16.0.8.1, time stamp: 0x568fd3b0
          Exception code: 0xc0000005
          Fault offset: 0x00000000000306f1
          Faulting process ID: 0x3714
          Faulting application start time: 0x01d152b6a3945c51
          Faulting application path: C:\WINDOWS\explorer.exe
          Faulting module path: C:\Program Files (x86)\PowerArchiver\PASHLEXT64.DLL
          Report ID: f2390bbd-b321-4e12-9997-355db62ff9c6
          Faulting package full name:
          Faulting package-relative application ID:

          • System

          • Provider

          [ Name] Application Error

          • EventID 1000

          [ Qualifiers] 0

          Level 2

          Task 100

          Keywords 0x80000000000000

          • TimeCreated

          [ SystemTime] 2016-01-19T12:43:07.898766600Z

          EventRecordID 3032

          Channel Application

          Computer MOTHER-PC

          Security

          • EventData

          explorer.exe
          10.0.11099.1000
          56918bfb
          PASHLEXT64.DLL
          16.0.8.1
          568fd3b0
          c0000005
          00000000000306f1
          3714
          01d152b6a3945c51
          C:\WINDOWS\explorer.exe
          C:\Program Files (x86)\PowerArchiver\PASHLEXT64.DLL
          f2390bbd-b321-4e12-9997-355db62ff9c6

          All apps / tools are bought. No cracks etc.pp.

          :confused:

          1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware last edited by

            Can you try uninstalling PA 2016, rebooting and then installing it again please?

            Thank you!

            1 Reply Last reply Reply Quote 0
            • spwolf
              spwolf conexware last edited by

              As a fast workaround, can you please set language manually to English or other language you might be using. This is in Options> Language.

              After that check it out, it should be working.

              1 Reply Last reply Reply Quote 0
              • spwolf
                spwolf conexware last edited by

                Please check this release:
                http://dl.powerarchiver.com/2016/powarc160055.exe

                And let us know how it goes… should be fixed. Thank you.

                T 1 Reply Last reply Reply Quote 0
                • T
                  TONSCHUH @spwolf last edited by

                  @spwolf:

                  Please check this release:
                  http://dl.powerarchiver.com/2016/powarc160055.exe

                  And let us know how it goes… should be fixed. Thank you.

                  Thanks a lot for your help !

                  v16.00.55 doesn’t have the right-click issues anymore.

                  :)

                  spwolf 1 Reply Last reply Reply Quote 0
                  • spwolf
                    spwolf conexware @TONSCHUH last edited by

                    @TONSCHUH:

                    Thanks a lot for your help !

                    v16.00.55 doesn’t have the right-click issues anymore.

                    :)

                    thanks, this was due to automatic language selection and we fixed it in one of the internal releases but it came back… since we already knew what it was and we noticed it day before, we were able to quickly fix.

                    T 1 Reply Last reply Reply Quote 0
                    • T
                      TONSCHUH @spwolf last edited by

                      @spwolf:

                      thanks, this was due to automatic language selection and we fixed it in one of the internal releases but it came back… since we already knew what it was and we noticed it day before, we were able to quickly fix.

                      Awesome work !

                      :)

                      1 Reply Last reply Reply Quote 0
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