PowerArchiver Toolbox 2016 [16.00.46] => right-click crashes of Explorer.exe etc.

[TONSCHUH]

Hi,

I bought the PowerArchiver Toolbox 2016 [16.00.46] via here: Click

When I right-click a file / folder / shortcut etc.pp. via Desktop, File-Explorer, Total Commander Ultima Prime etc.pp., then I get pretty much every 2nd time a “blabla had to be closed” - Error and the Explorer.exe restarts itself or closes the File-Explorer / Total Commander Ultima Prime if I’m lucky or completely takes off me the ability to right-click.

Faulting application name: explorer.exe, version: 10.0.11099.1000, time stamp: 0x56918bfb
Faulting module name: PASHLEXT64.DLL, version: 16.0.6.1, time stamp: 0x567a6bc2
Exception code: 0xc0000005
Fault offset: 0x00000000000306f1
Faulting process ID: 0x4ea4
Faulting application start time: 0x01d1526a75a9c9d4
Faulting application path: C:\WINDOWS\explorer.exe
Faulting module path: C:\Program Files (x86)\PowerArchiver\PASHLEXT64.DLL
Report ID: b1dfdd24-4949-4562-ac65-29f83f5b9cec
Faulting package full name:
Faulting package-relative application ID:

• System

• Provider

[ Name] Application Error

• EventID 1000

[ Qualifiers] 0

Level 2

Task 100

Keywords 0x80000000000000

• TimeCreated

[ SystemTime] 2016-01-19T03:55:54.964936700Z

EventRecordID 2671

Channel Application

Computer MOTHER-PC

Security

• EventData

explorer.exe
10.0.11099.1000
56918bfb
PASHLEXT64.DLL
16.0.6.1
567a6bc2
c0000005
00000000000306f1
4ea4
01d1526a75a9c9d4
C:\WINDOWS\explorer.exe
C:\Program Files (x86)\PowerArchiver\PASHLEXT64.DLL
b1dfdd24-4949-4562-ac65-29f83f5b9cec

DXDIAG: Click

I have no issues with other stuff.

[ckit]

Please try build 53 - http://www.powerarchiver.com/forums/showpost.php?p=34606&postcount=62

[TONSCHUH]

@ckit:

Please try build 53 - http://www.powerarchiver.com/forums/showpost.php?p=34606&postcount=62

Thanks for your help, but it didn’t solve the issue unfortunately.

Here are the errors for the different tries:

Total Commander v8.52a / Total Commander Ultima Prime v7.0:

Faulting application name: TOTALCMD64.EXE, version: 8.5.2.1, time stamp: 0x00000000
Faulting module name: PASHLEXT64.DLL, version: 16.0.8.1, time stamp: 0x568fd3b0
Exception code: 0xc0000005
Fault offset: 0x00000000000306f1
Faulting process ID: 0x2be0
Faulting application start time: 0x01d152af85c0558f
Faulting application path: C:\Program Files (x86)\TC UP\TOTALCMD64.EXE
Faulting module path: C:\Program Files (x86)\PowerArchiver\PASHLEXT64.DLL
Report ID: 227c0e69-6aca-483a-9f5e-2ec2a3574484
Faulting package full name:
Faulting package-relative application ID:

• System

• Provider

[ Name] Application Error

• EventID 1000

[ Qualifiers] 0

Level 2

Task 100

Keywords 0x80000000000000

• TimeCreated

[ SystemTime] 2016-01-19T12:39:27.093038300Z

EventRecordID 3024

Channel Application

Computer MOTHER-PC

Security

• EventData

TOTALCMD64.EXE
8.5.2.1
00000000
PASHLEXT64.DLL
16.0.8.1
568fd3b0
c0000005
00000000000306f1
2be0
01d152af85c0558f
C:\Program Files (x86)\TC UP\TOTALCMD64.EXE
C:\Program Files (x86)\PowerArchiver\PASHLEXT64.DLL
227c0e69-6aca-483a-9f5e-2ec2a3574484

File Explorer:

Faulting application name: Explorer.EXE, version: 10.0.11099.1000, time stamp: 0x56918bfb
Faulting module name: PASHLEXT64.DLL, version: 16.0.8.1, time stamp: 0x568fd3b0
Exception code: 0xc0000005
Fault offset: 0x00000000000306f1
Faulting process ID: 0x249c
Faulting application start time: 0x01d152af7632a073
Faulting application path: C:\WINDOWS\Explorer.EXE
Faulting module path: C:\Program Files (x86)\PowerArchiver\PASHLEXT64.DLL
Report ID: 0c4ecb2e-7165-4091-85c1-e5c0c29a2e42
Faulting package full name:
Faulting package-relative application ID:

• System

• Provider

[ Name] Application Error

• EventID 1000

[ Qualifiers] 0

Level 2

Task 100

Keywords 0x80000000000000

• TimeCreated

[ SystemTime] 2016-01-19T12:40:38.221749200Z

EventRecordID 3026

Channel Application

Computer MOTHER-PC

Security

• EventData

Explorer.EXE
10.0.11099.1000
56918bfb
PASHLEXT64.DLL
16.0.8.1
568fd3b0
c0000005
00000000000306f1
249c
01d152af7632a073
C:\WINDOWS\Explorer.EXE
C:\Program Files (x86)\PowerArchiver\PASHLEXT64.DLL
0c4ecb2e-7165-4091-85c1-e5c0c29a2e42

Desktop Shortcut:

Faulting application name: SystemSettingsBroker.exe, version: 10.0.11099.1000, time stamp: 0x56918de6
Faulting module name: SettingsHandlers_Notifications.dll, version: 10.0.11099.1000, time stamp: 0x56918ea0
Exception code: 0xc0000005
Fault offset: 0x000000000002a551
Faulting process ID: 0x2598
Faulting application start time: 0x01d152b3a5fc09b6
Faulting application path: C:\Windows\System32\SystemSettingsBroker.exe
Faulting module path: C:\Windows\System32\SettingsHandlers_Notifications.dll
Report ID: c4cdc306-4e6a-4608-9ae2-4efb595df3bf
Faulting package full name:
Faulting package-relative application ID:

• System

• Provider

[ Name] Application Error

• EventID 1000

[ Qualifiers] 0

Level 2

Task 100

Keywords 0x80000000000000

• TimeCreated

[ SystemTime] 2016-01-19T12:40:55.901450000Z

EventRecordID 3029

Channel Application

Computer MOTHER-PC

Security

• EventData

SystemSettingsBroker.exe
10.0.11099.1000
56918de6
SettingsHandlers_Notifications.dll
10.0.11099.1000
56918ea0
c0000005
000000000002a551
2598
01d152b3a5fc09b6
C:\Windows\System32\SystemSettingsBroker.exe
C:\Windows\System32\SettingsHandlers_Notifications.dll
c4cdc306-4e6a-4608-9ae2-4efb595df3bf

Faulting application name: explorer.exe, version: 10.0.11099.1000, time stamp: 0x56918bfb
Faulting module name: PASHLEXT64.DLL, version: 16.0.8.1, time stamp: 0x568fd3b0
Exception code: 0xc0000005
Fault offset: 0x00000000000306f1
Faulting process ID: 0x3714
Faulting application start time: 0x01d152b6a3945c51
Faulting application path: C:\WINDOWS\explorer.exe
Faulting module path: C:\Program Files (x86)\PowerArchiver\PASHLEXT64.DLL
Report ID: f2390bbd-b321-4e12-9997-355db62ff9c6
Faulting package full name:
Faulting package-relative application ID:

• System

• Provider

[ Name] Application Error

• EventID 1000

[ Qualifiers] 0

Level 2

Task 100

Keywords 0x80000000000000

• TimeCreated

[ SystemTime] 2016-01-19T12:43:07.898766600Z

EventRecordID 3032

Channel Application

Computer MOTHER-PC

Security

• EventData

explorer.exe
10.0.11099.1000
56918bfb
PASHLEXT64.DLL
16.0.8.1
568fd3b0
c0000005
00000000000306f1
3714
01d152b6a3945c51
C:\WINDOWS\explorer.exe
C:\Program Files (x86)\PowerArchiver\PASHLEXT64.DLL
f2390bbd-b321-4e12-9997-355db62ff9c6

All apps / tools are bought. No cracks etc.pp.

[spwolf]

Can you try uninstalling PA 2016, rebooting and then installing it again please?

Thank you!

[spwolf]

As a fast workaround, can you please set language manually to English or other language you might be using. This is in Options> Language.

After that check it out, it should be working.

[spwolf]

Please check this release:
http://dl.powerarchiver.com/2016/powarc160055.exe

And let us know how it goes… should be fixed. Thank you.

[TONSCHUH]

@spwolf:

Please check this release:
http://dl.powerarchiver.com/2016/powarc160055.exe

And let us know how it goes… should be fixed. Thank you.

Thanks a lot for your help !

v16.00.55 doesn’t have the right-click issues anymore.

[spwolf]

@TONSCHUH:

Thanks a lot for your help !

v16.00.55 doesn’t have the right-click issues anymore.

thanks, this was due to automatic language selection and we fixed it in one of the internal releases but it came back… since we already knew what it was and we noticed it day before, we were able to quickly fix.

[TONSCHUH]

@spwolf:

thanks, this was due to automatic language selection and we fixed it in one of the internal releases but it came back… since we already knew what it was and we noticed it day before, we were able to quickly fix.

Awesome work !