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    • Functions in Windows 11 context menu no longer work after last Windows Update

      T

      For some reason, the PowerArchiver functions in the Windows 11 context menu no longer work after the last Windows Update. Only the functions in the classic context menu function as they should.

      I’ve tried uninstalling PowerArchiver and using RevoUninstaller to remove all bits and pieces that were left behind and did a clean install of PowerArchiver, it didn’t fix the issue. Other items in the Windows 11 context menu work.

      Tech Support
    • File Explorer Shell Extension crash on Junction

      W

      Re: Explorer.exe Crash on right click

      This appears to be happening again with the Power Archiver 2022 shell extensions.

      When I have Use Explorer Shell Extensions enabled in Power Archiver Configuration and right-click on c:\Users\username\Start Menu, (hidden Junction file), File Explorer crashes.

      I have version 21.00.15 (03/2022) 64-bit installed in Windows 10 Version 21H2 (Build 19044.1826).

      Tech Support
    • PA 21.00.18 Action / Test behaves oddly for me on .PA files

      Brian Gregory

      PA 21.00.18 running on Windows 7 64 bit.
      I made a big .PA file and thought I’d check it was made correctly with Menu / Actions / Test.
      Discovered:
      a) PA always issues a UAC prompt to do this!
      b) PA always says there are many errors in PA files.

      Tech Support
    • Functions in Windows 11 Context Menu don't work in some directories

      P

      In the latest version of PA, on W11 (latest build/SP) when you try to use the first level context menu - NOTHING HAPPENS (particularly when you do this from Downloads or Documents folders) - however I noticed that it DOES WORK when you use the context menu from the Desktop. Going to the second level context menu does work however.

      Tech Support
    • Missing virtual driver in Patchbeam

      pirrbe

      PA 2023 22.00.08
      Long time no seeing. So I start up the new year with a first problem : the virtual driver cannot be installed. Reason : it is missing in the Fast Ring PatchBeam Update Service…
      Virtual driver PA 2023-01-28 152607.png
      It seems a standard problem with new releases :-)
      Can I have a link or can it be fixed. Thank you. CU later

      Tech Support
    • PA 21.00.18 testing via context menu causes extraction of files

      D

      When the function for testing archives is invoked via the shell context menu (PowerArchiver > Test) then all the files in the archive get extracted to the current folder.

      The test dialog reports as many errors as there are files in the archive but it fails to give any hint as to which files are supposed to be erroneous or what the nature of the problem might be. Comparing the extracted files to the originals shows no differences at all.

      The .7z in question was produced with maximised compression settings in 7zip (taking forever but resulting in smaller archives than .7z produced by PowerArchiver with maximised settings). Therefore I wanted to see whether PowerArchiver can at least test .7z that it produced itself. Hence I had PowerArchiver convert a .pa with the same contents to .7z. There weren’t any errors reported but the resulting .7z contained fewer than half of the files contained in the .pa (137 of 366), so I scratched that test.

      Performance is abysmal when testing via the context menu (e.g. almost 2 minutes for testing a .7z that 7zip tests in 4 seconds), but that is most likely due to the fact that the extracted files are written to disk. Testing the same .7z in the PowerArchiver GUI takes only 8 seconds but causes the mysterious appearance of a UAC dialog, as reported elsewhere.

      The testing function is vital because PowerArchiver has a history of producing archives that it cannot unpack without errors or that do not conform to the respective file format standards (e.g. ZIP) so that other programs report them as erroneous.

      The point of creating archives is that the files in them will most likely have to be extracted at some point. If the extraction cannot be guaranteed to produce correct results then the whole program is absolutely pointless. Actually, worse than pointless - it causes data loss and hence damage.

      Tech Support
    • Start PowerArchiver 2023 Starter when my computer starts

      Brian Gregory

      In PowerArchiver 2023 22.00.06 configuration, the option labelled “Start PowerArchiver 2023 Starter when my computer starts” seems to be redundant.

      I am only allowed to change this option when PA Starter is disabled, and then it seems to be ignored.

      When I enable PA Starter this option is forced to the enabled state.

      I think it’d be good to remove “Start PowerArchiver 2023 Starter when my computer starts” completely. I’ve always found it confusing having both options.

      Added later: However i don’t particularly want to use queue but I do like having the PAStarter icon in my tray area.

      Tech Support
    • Testing .pa archives

      PA_Fan

      W10 Pro 22H2 - 64 -bit

      PA 22.00.06 (PA 2023)

      It has been the case with previous versions of PowerArchiver, but I had hoped that the latest might behave differently. Not so, I’m afraid.

      I have, for various obscure reasons, created a few .pa archives, mainly in the hope that they will save me some more space. From time to time, I use the “Test” option to check that important archives are OK and uncorrupted.

      With every .pa archive I’ve tested, the process runs through OK but then reports that there are errors. This is always the number of files in the archive e.g. if 11 files, then 11 errors reported.

      In the .pa, I can:-

      preview the files (usually PDF) extract some or all files and look at or use them convert the .pa to a .zip or .zipx archive, which then works fine and tests without errors

      Is it the case that the Test routine isn’t designed for .pa archives, or is there another reason? Although the .pa seems to function properly, despite the test reporting errors, I would like to be sure that every .pa is OK and not “broken”.

      Some of the .pas are quite old and produced with earlier PA versions (they are truly “archives”). If I extract all the files in the old .pa, create a new, fresh .pa and add back the files to that, then test the new, no errors (at least in the .pa I’ve tried this on) are reported. This would suggest a mismatch between old .pas and newer versions of PA itself.

      Tech Support
    • Small UI / Theme bug in 2023

      Z

      Clipboard02.jpg

      See the, supposedly, blank space where the green box is? It’s like that in Modern Light theme too. I can toggle it, but it’s missing text or shouldn’t be there I guess?

      Thanks :)

      Tech Support

    Problem with FTP connection

    Tech Support
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    • P
      phil last edited by

      Hi all,

      W10 with latest updates…

      I’m just realizing I can get no more FTP connection with 15.04.03, with none of the servers I’m usually connecting with.

      It used to be OK with older versions.

      What happens please ? :eek:

      Phil
      French translator

      1 Reply Last reply Reply Quote 0
      • P
        phil last edited by

        Me again, sorry.

        I made a new fresh install with “repair” option, and it seems to be OK now.

        I think updating with patchbeam went kind of wrong !

        Good day all. ;)

        1 Reply Last reply Reply Quote 0
        • M
          Mili conexware last edited by

          Thanks for letting us know phil! Glad it worked out :)

          1 Reply Last reply Reply Quote 0
          • P
            phil last edited by

            hi,

            i think there’s a real problem with ftp connections !

            doesn’t work again… but works very fine with Filezilla or synchback pro

            thank you

            phil
            french translator

            spwolf 1 Reply Last reply Reply Quote 0
            • spwolf
              spwolf conexware @phil last edited by

              @phil:

              hi,

              i think there’s a real problem with ftp connections !

              doesn’t work again… but works very fine with Filezilla or synchback pro

              thank you

              phil
              french translator

              what seems to be the problem, cant connect or?

              1 Reply Last reply Reply Quote 0
              • P
                phil last edited by

                hi,

                yes, can’t connect at all, says user and password are bad, but they are OK with other software

                i did a clean install a few days ago, just after that it did work, but after a restart, problem appears again…

                thanks

                1 Reply Last reply Reply Quote 0
                • M
                  Mili conexware last edited by

                  It connects fine for me here whenever I try to log in.
                  does not work for you on some servers and works fine on others for example?

                  1 Reply Last reply Reply Quote 0
                  • P
                    phil last edited by

                    hi,

                    all of them…

                    1 Reply Last reply Reply Quote 0
                    • RJWaring
                      RJWaring last edited by

                      Hi Phil,

                      Before going further just check or confirm that you have tried your FTP Connections via Passive Mode ‘Disabled’ or ‘Enabled’. If that doesn’t work and as time consuming this may be please try the following;

                      1. uninstall Powerarchiver and all it’s other drivers and software ie Virtual Driver & Patchbeam then delete it’s location within your Program Files.

                      (Its worth if not already , downloading CCleaner for free and using their disc cleaner and registry repair a few times after you have removed powerarchiver and rebooted)

                      2. Make sure Windows is up to date with the latest updates.

                      3. Download the Powerarchiver and run a clean install.

                      4. Configure PowerArchiver from scratch not importing any backups or cloud imports.

                      Try the FTP Feature then and let us know if you get anywhere with it?

                      If your still unable to get through to your FTP Service after all of the above let us know.

                      1 Reply Last reply Reply Quote 0
                      • P
                        phil last edited by

                        good day sir richard, and all of you

                        I did what you suggested, deinstall, ccleaner, restart and reinstall PA

                        ftp connections are OK again !

                        i think the problem occured with the latest update via patchbeam, but as I said before, i did make a reparation install a few days ago, that made ftp work for only one day ! it was broken again after the first morning restart ! very stange to me !

                        hope tomorrow will be ok !

                        thanks again to you !

                        RJWaring 1 Reply Last reply Reply Quote 0
                        • RJWaring
                          RJWaring @phil last edited by

                          Your more than welcome Phil I myself have suffered the odd ftp issue it’s a mixture of patch beam and certain files or registry items not registering correctly. I really can’t be too sure as it’s not something that happens too often.

                          But my advice would be give it a few days testing and if you suffer no more issues make a backup of your settings to cloud or file with the version and date in the file name ie pa_160018_121015. That way if issues occur you can run a clean up then restore to a known working config relevant to the version you installed. .

                          If you have problems or questions we are always here to help.

                          P 1 Reply Last reply Reply Quote 0
                          • P
                            phil @RJWaring last edited by

                            thank you !

                            1 Reply Last reply Reply Quote 0
                            • P
                              phil last edited by

                              hi,

                              after a few days, the problem is back again…
                              FTP connections are down with PA… but still works with other software… something I don’t understand.

                              bye.

                              1 Reply Last reply Reply Quote 0
                              • M
                                Mili conexware last edited by

                                can you provide a sample FTP account that you cannot log into and that we can try here?
                                You can email the info to support at conexware dot com

                                we’ll take a look

                                1 Reply Last reply Reply Quote 0
                                • M
                                  Mili conexware last edited by

                                  Also, please export your settings and please .cab them and send them over as well. thanks

                                  1 Reply Last reply Reply Quote 0
                                  • P
                                    phil last edited by

                                    hi,

                                    please try this one, anonymous, working with Filezilla but not with PA
                                    attachment_p_34204_0_pa-mallet-ftp-problem.cab

                                    M 1 Reply Last reply Reply Quote 0
                                    • M
                                      Mili conexware @phil last edited by

                                      @phil:

                                      hi,

                                      please try this one, anonymous, working with Filezilla but not with PA

                                      got it, reproduced, many thanks!

                                      1 Reply Last reply Reply Quote 0
                                      • M
                                        Mili conexware last edited by

                                        the FTP address in the PA FTP profile end in extension .pdf
                                        I notice that FileZille removes the extension when logging in and logs into the ftp (.com) properly.

                                        If you use ftp2.kasperskyftp.com only, as the ftp address, it will work in PA as well

                                        1 Reply Last reply Reply Quote 0
                                        • P
                                          phil last edited by

                                          no, it won’t

                                          i did try this before ;)

                                          just to check again, i just tried 30 seconds from now, doesn’t work… (ftp2.kasperskyftp.com)

                                          1 Reply Last reply Reply Quote 0
                                          • M
                                            Mili conexware last edited by

                                            can you try with this .reg please

                                            thanks
                                            attachment_p_34208_0_pa-mallet-ftp-problem.cab

                                            1 Reply Last reply Reply Quote 0
                                            • P
                                              phil last edited by

                                              no better, sorry…

                                              hope this reg didn’t change too much my registry, huh ?? ;-)

                                              1 Reply Last reply Reply Quote 0
                                              • M
                                                Mili conexware last edited by

                                                not much :))
                                                (just edited the kaspersky ft[ server address)

                                                been testing, but always connects properly.
                                                Basically, you just start PA, go to FTP tab, select server and click Connect?
                                                Just want to make sure we are going about it the same way.

                                                1 Reply Last reply Reply Quote 0
                                                • P
                                                  phil last edited by

                                                  yes yes, as you say !

                                                  just to remind you, i already made it work !

                                                  1 Reply Last reply Reply Quote 0
                                                  • P
                                                    phil last edited by

                                                    Hi again,

                                                    just an idea, could you check these CCleaner REGS please, some PA components are inside (attachment) : something bad ??
                                                    i won’t be able to talk here until tomorrow night, so back in 24 hrs !
                                                    attachment_p_34212_0_pa-ccleaner.cab

                                                    1 Reply Last reply Reply Quote 0
                                                    • spwolf
                                                      spwolf conexware last edited by

                                                      maybe some PA setting for FTP changes, did you send Mili via email your settings? That way he can check with your updated setting to see if it works on his computer… i assume he is testing with ones that work for you :-)

                                                      1 Reply Last reply Reply Quote 0
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