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    • Action Move - Not Working in Tools - Batch Archive

      G

      Hi. The “Move” Action seems to be Not Working when used in the Tool – Batch Archive.

      Using the Options – Configuration – Compression Profiles ---- I created a Profile with the Action of Move. Also set were Zip, and Method Deflate.

      When I use the Tool - Batch Archive – It appears to me that the Action Move does not Move the compressed files (basically add to zip, and delete the added file from original location on the same disk). Zip file(s) are created and look ok.

      Typically I on the Batch Archive process – I have selected options to use a Profile with the Move Action.

      File’s Current Folder Group files from same folder into same archive Add subfolders to separate archives

      My PowerArchiver version is 21.00.17 .

      Can you reproduce ? – Or do you need additional details or information?

      Tech Support
    • Power Archiver Starter - CPU and power overhead

      PA_Fan

      I’m running PA 21.00.17 64-bit on a 64-bit i7 desktop with W10 Pro, latest version. This 32gb of installed RAM.

      As I use the PA pbs system for a number of scheduled archiving operations throughout the day, PA Starter is set to load and run at system startup.

      In the course of trying to identify some causes of slowness and bottlenecks in other processes, I notice that PA Starter (PAS) always runs at between 11% and 15% of CPU (see screenshot), usually at about 12-13%. This is by far the highest demanding process on the system, as shown by Task Manager. In Performance Monitor, PAS Average CPU is 8.32, with every other process at less that 1 i.e. in decimal places only.

      Task Manager also shows PAS Power Usage as “Very High”, and is the only process shown thus.

      I have looked again at the information about PAS at https://wiki.powerarchiver.com/en:help:details:powerarchiver_starter, which was last modified in 2016. The article states a low memory usage for PAS of 784k, which is fair enough, but it is the large CPU overhead which is of concern.

      It is of course possible to change the PAS priority, but this has no effect on CPU overhead.

      However, is it possible to change PAS, which is required only at intervals to initiate PA scheduled tasks, from consuming so much system resource for every moment of the day?

      PA Starter.jpg

      Tech Support
    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support

    PA being stopped by WIndows

    Tech Support
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    • A
      Alycat last edited by

      I don’t enjoy sitting around and watching backups run so they are usually scheduled to run when I am out on a long bike ride, I just make sure the drive is plugged in before I go and I check it all ran ok when I get back … but … I have started getting a message displayed when I return, asking (think it is Windows) that a program from Core something wants to run … I click ok, PA says it could not write to a few files, then a warning about if I am using Vista, then continues.

      How can I stop this?

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        screenshot maybe? Seems like it is skipping some files that might be in use?

        A 1 Reply Last reply Reply Quote 0
        • A
          Alycat @spwolf last edited by

          Another backup scheduled in 10 minutes … will see what happens.

          1 Reply Last reply Reply Quote 0
          • A
            Alycat last edited by

            Should have reported this before, it worked perfectly! Also rebooted and tried again, same result.

            Will post screen dumps if it occurs again.

            1 Reply Last reply Reply Quote 0
            • A
              Alycat last edited by

              Today’s backup was fine, will see how tomorrow’s go.

              1 Reply Last reply Reply Quote 0
              • A
                Alycat last edited by

                In the middle of a backup, got a dialog box saying PowerArchiver.exe wants to run, a Windows dialog. I tried to take a screen dump, had to clear message (everything was disabled) to paste into paint but it took wrong monitor. Then PA stops, error attached.

                A 1 Reply Last reply Reply Quote 0
                • A
                  Alycat @Alycat last edited by

                  Happened again today, Windows box appears (the standard one when a program wants to run, that does not straight permission or something), saying Power Archiver from Conexware . At this stage (as usual) Windows disables the screen, so I cannot seem to get a screen dump.

                  1 Reply Last reply Reply Quote 0
                  • A
                    Alycat last edited by

                    Deleted the backup, and tried to re-do it … same problem.

                    A 1 Reply Last reply Reply Quote 0
                    • A
                      Alycat @Alycat last edited by

                      Problem happened doing my VM backups, so whilst it was disabled I managed to get a screen dump from the host … the program here was patchbeam but usually it is just PA.

                      Ken
                      attachment_p_33989_0_untitled.jpg

                      spwolf 1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware @Alycat last edited by

                        @Alycat:

                        Problem happened doing my VM backups, so whilst it was disabled I managed to get a screen dump from the host … the program here was patchbeam but usually it is just PA.

                        Ken

                        Ken - Patchbeam is just checking for updates to PowerArchiver. So it has nothing to do with backup. You can disable it if you want in Configuration.

                        When it comes to error message - make sure you enable logging in backups, and then check what file it happens with. It means that it can not access certain file, usually these are in use by some other application at that time.

                        1 Reply Last reply Reply Quote 0
                        • spwolf
                          spwolf conexware last edited by

                          after you figure out which file it happens with, you can enable VSS in backup for that file format…

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                          • A
                            Alycat last edited by

                            Ok, I will enable logging.

                            But I know which files, I sat and watched, when I get that Windows box (second above, except it says powerarchiver.exe) everything is greyed, and in the list of files backed up errors start to appear. When I click that box to allow it, all starts up again ok, except for those file errors when it was grey.

                            spwolf 1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware @Alycat last edited by

                              @Alycat:

                              Ok, I will enable logging.

                              But I know which files, I sat and watched, when I get that Windows box (second above, except it says powerarchiver.exe) everything is greyed, and in the list of files backed up errors start to appear. When I click that box to allow it, all starts up again ok, except for those file errors when it was grey.

                              ok, so you can use vss settings for these files to make sure they are backed up.

                              1 Reply Last reply Reply Quote 0
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