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    • Power Archiver Starter - CPU and power overhead

      PA_Fan

      I’m running PA 21.00.17 64-bit on a 64-bit i7 desktop with W10 Pro, latest version. This 32gb of installed RAM.

      As I use the PA pbs system for a number of scheduled archiving operations throughout the day, PA Starter is set to load and run at system startup.

      In the course of trying to identify some causes of slowness and bottlenecks in other processes, I notice that PA Starter (PAS) always runs at between 11% and 15% of CPU (see screenshot), usually at about 12-13%. This is by far the highest demanding process on the system, as shown by Task Manager. In Performance Monitor, PAS Average CPU is 8.32, with every other process at less that 1 i.e. in decimal places only.

      Task Manager also shows PAS Power Usage as “Very High”, and is the only process shown thus.

      I have looked again at the information about PAS at https://wiki.powerarchiver.com/en:help:details:powerarchiver_starter, which was last modified in 2016. The article states a low memory usage for PAS of 784k, which is fair enough, but it is the large CPU overhead which is of concern.

      It is of course possible to change the PAS priority, but this has no effect on CPU overhead.

      However, is it possible to change PAS, which is required only at intervals to initiate PA scheduled tasks, from consuming so much system resource for every moment of the day?

      PA Starter.jpg

      Tech Support
    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support

    Deleting large archives

    Tech Support
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    • drteeth
      drteeth last edited by

      I have noticed I cannot delete large archives, please see the attached.

      The file is not open in explorer in any operator-instigated way. All affected files are approx 4.5Gb on an NTFS partition. Smaller files can be deleted without issue. Is this related to (I assume) PA showing the archive contents in the delete dialogue box?

      Cheers

      DrT
      attachment_t_6318_0_2015-01-24_20h25_03.png

      1 Reply Last reply Reply Quote 0
      • drteeth
        drteeth last edited by

        Any thoughts on this or any ideas on how I can test if PA is involved?

        Currently I have to use an unlocking/deleting facility.

        Cheers

        DrT

        1 Reply Last reply Reply Quote 0
        • spwolf
          spwolf conexware last edited by

          this is an iso file, right?

          1 Reply Last reply Reply Quote 0
          • drteeth
            drteeth last edited by

            Yes. I can delete smaller ISO files even from the same location., but this one is approx 4.5GB. It is an OpenSuSE distro ISO.

            The attached is what I see then I try to delete the ISO and a screenshot of an Unlocker screen to show why. PC only turned on 30 mins ago. 100% reproducible.

            As usual, happy to run any tests etc to help out.

            Regards

            DrT
            attachment_p_33392_0_2015-02-04_15h25_05.png
            attachment_p_33392_1_2015-02-04_15h25_16.png

            1 Reply Last reply Reply Quote 0
            • spwolf
              spwolf conexware last edited by

              great!

              drteeth 1 Reply Last reply Reply Quote 0
              • drteeth
                drteeth @spwolf last edited by

                @spwolf:

                great!

                Does that mean I have found something useful? If that is the case, why are only large ISOs affected?

                Regards

                DrT

                1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware last edited by

                  Obviously it’s an issue so very helpful… I would guess that iso files over 4gb cause some internal issue in listing code hence the lock… We will know more once Feb team fixes it, but reproducible report is 80% of the work already

                  drteeth 1 Reply Last reply Reply Quote 0
                  • drteeth
                    drteeth @spwolf last edited by

                    Okay, thanks.

                    DrT

                    1 Reply Last reply Reply Quote 0
                    • M
                      Mili conexware last edited by

                      lets check this out, reporting back with results or questions.

                      thanks for the details

                      1 Reply Last reply Reply Quote 0
                      • M
                        Mili conexware last edited by

                        Created two 4.8+gig ISO files, mounted/unmounted them, extracted them and they deleted fine afterwards.
                        I’m downloading openSUSE-Tumbleweed-DVD-x86_64-Current.iso and trying with that.

                        Let me know if you did anything specific after which this ISO file became undeletable.

                        Thanks!

                        1 Reply Last reply Reply Quote 0
                        • drteeth
                          drteeth last edited by

                          I am doing nothing to these files. I cannot delete any OpenSuSE distros, I have both 13.2 distos and latest snapshots of Tumbleweed…that’s 4 in total; even after just turning on my computer. Done nothing to them at all. All I have to do is download and try to delete. I don’t know whether it is a size issue, but I could delete a Knoppix distro at 4.1 GB.

                          The on thing I have noticed, is that before the first delete attempt, which always fails, there are no locking processes. These show up (as per the above screenshot) only after the first failed attempt.

                          Cheers

                          DrT

                          1 Reply Last reply Reply Quote 0
                          • M
                            Mili conexware last edited by

                            Basically, you downloaded this file and then when attempting to delete it it gives you the said error?
                            I’ve downloaded the same, file and it deleted just fine.
                            Please run me through the process starting with obtaining the file and deleting it at the end. What exactly goes on in between?
                            Let me know, I’ll give it a try.

                            1 Reply Last reply Reply Quote 0
                            • drteeth
                              drteeth last edited by

                              I can turn on my computer and do nothing and still cannot delete those files without an unlocking utility. I downloaded the files a good week or two ago.

                              It gets even more spooky. I d/l one of these files to another PC and have exactly the same problem. OS is the same, Win 7 x64.

                              <smoking gun=“”>Uninstalled PA and rebooted and COULD delete file. Re-installed PA and cannot delete file</smoking> . Saved my settings and reapplied them before trying the second delete (which failed).

                              I did save my settings before uninstalling - anybody want the reg file for testing?

                              S 1 Reply Last reply Reply Quote 0
                              • S
                                Socrates Banned @drteeth last edited by

                                . . . you have preview turned on? Try turning it off (Alt-P) and see if that helps?

                                drteeth 1 Reply Last reply Reply Quote 0
                                • drteeth
                                  drteeth @Socrates last edited by

                                  @Socrates:

                                  . . . you have preview turned on? Try turning it off (Alt-P) and see if that helps?

                                  I did. Turning it off made no difference.

                                  Cheers

                                  DrT

                                  1 Reply Last reply Reply Quote 0
                                  • S
                                    Socrates Banned last edited by

                                    Sorry. I thought it might help. I had some problem deleting files when preview was open in PA mini. I thought it was worth a try.

                                    One other possibility. If you have that file type set to always use Volume Shadow Copy Support, it might keep the file open in explorer.

                                    The last option is there is something about the partition (I assume that is J:?) that is causing the problem.

                                    drteeth 1 Reply Last reply Reply Quote 0
                                    • drteeth
                                      drteeth @Socrates last edited by

                                      Hi,

                                      See post #13 for some tests that I ran on another computer. Strangely, only my four OpenSuSE ISOs are affected.

                                      In short, I can delete the files without PA installed.

                                      Cheers

                                      DrT

                                      1 Reply Last reply Reply Quote 0
                                      • M
                                        Mili conexware last edited by

                                        hmmm, lets try with your settings. If you can please send them over(in a cab file) to support at conexware dot com and I can try to reproduce that way.

                                        Did you perform an installation of the said ISOs before attempting to delete them or can you reproduce it by just downloading the file and attempting to delete it right away after download?

                                        thanks again!

                                        1 Reply Last reply Reply Quote 0
                                        • drteeth
                                          drteeth last edited by

                                          Just download and try and delete - that’s all I did on my test.
                                          Email just sent, subject as per this thread.
                                          Happy to test and fixes or send any further info.

                                          Cheers

                                          DrT

                                          1 Reply Last reply Reply Quote 0
                                          • spwolf
                                            spwolf conexware last edited by

                                            i will check it out if need be :-)

                                            1 Reply Last reply Reply Quote 0
                                            • spwolf
                                              spwolf conexware last edited by

                                              this was reproduced by the team, and written in for a fix… thanks for the report!

                                              drteeth 1 Reply Last reply Reply Quote 0
                                              • drteeth
                                                drteeth @spwolf last edited by

                                                You are more than welcome.

                                                Regards

                                                DrT

                                                1 Reply Last reply Reply Quote 0
                                                • spwolf
                                                  spwolf conexware last edited by

                                                  can you check latest official release:
                                                  http://dl.powerarchiver.com/2015/powarc150106.exe

                                                  thanks!

                                                  drteeth 1 Reply Last reply Reply Quote 0
                                                  • drteeth
                                                    drteeth @spwolf last edited by

                                                    @spwolf:

                                                    can you check latest official release:
                                                    http://dl.powerarchiver.com/2015/powarc150106.exe
                                                    thanks!

                                                    Issue seems fixed, but the version installed is 15.01.05 not 15.01.06 as expected.

                                                    Cheers

                                                    DrT

                                                    spwolf 1 Reply Last reply Reply Quote 0
                                                    • spwolf
                                                      spwolf conexware @drteeth last edited by

                                                      @drteeth:

                                                      Issue seems fixed, but the version installed is 15.01.05 not 15.01.06 as expected.

                                                      Cheers

                                                      DrT

                                                      cool, ISO support has been improved as well… version is fine, thanks!

                                                      drteeth 1 Reply Last reply Reply Quote 0
                                                      • drteeth
                                                        drteeth @spwolf last edited by

                                                        Sorry to report but the problem is back. Using the latest version.

                                                        I am clearing out my Linux ISO folder and the issue has presented itself with the OpenSuSE 13.2 x64 ISO (I’m now using Tumbleweed). The file is locked by 5 explorer.exe processes.

                                                        I copied the file to a different computer and got the same problem.

                                                        I shall keep the file for testing purposes to check any fixes.

                                                        Regards

                                                        DrT

                                                        spwolf 1 Reply Last reply Reply Quote 0
                                                        • spwolf
                                                          spwolf conexware @drteeth last edited by

                                                          @drteeth:

                                                          Sorry to report but the problem is back. Using the latest version.

                                                          I am clearing out my Linux ISO folder and the issue has presented itself with the OpenSuSE 13.2 x64 ISO (I’m now using Tumbleweed). The file is locked by 5 explorer.exe processes.

                                                          I copied the file to a different computer and got the same problem.

                                                          I shall keep the file for testing purposes to check any fixes.

                                                          Regards

                                                          DrT

                                                          is this the same ISO as before? Since PA did not get update in-between, so what else changed?

                                                          drteeth 1 Reply Last reply Reply Quote 0
                                                          • drteeth
                                                            drteeth @spwolf last edited by

                                                            @spwolf:

                                                            is this the same ISO as before? Since PA did not get update in-between, so what else changed?

                                                            There was an update and we thought the issue had been fixed, please see messages #23 & 24. It is the same file, viz openSUSE-13.2-DVD-x86_64.iso, the problem exists on two PCs with the same file and same version of PA (the latest). The OS is Win 7 x64 in both cases.

                                                            The problem was reproduced by yourselves as per earlier in the thread.

                                                            Regards

                                                            DrT

                                                            Update:- Another ISO is affected - a Tumbleweed ISO. Just moving it to another computer to check if the delete fails there too…it does.

                                                            drteeth 1 Reply Last reply Reply Quote 0
                                                            • drteeth
                                                              drteeth @drteeth last edited by

                                                              Any more news on this issue?

                                                              Mni tnx,

                                                              DrTeeth

                                                              1 Reply Last reply Reply Quote 0
                                                              • spwolf
                                                                spwolf conexware last edited by

                                                                i reproduced it and re-opened it in bug tracker… we will see with next update, soon.

                                                                1 Reply Last reply Reply Quote 0
                                                                • spwolf
                                                                  spwolf conexware last edited by

                                                                  Figured it out, archive was wrongly read… now it reads it correctly:
                                                                  http://www.powerarchiver.com/test/release15/powarc150202.exe

                                                                  there are two image files inside of that ISO file. It should be fine now, check it out! Thanks!

                                                                  1 Reply Last reply Reply Quote 0
                                                                  • drteeth
                                                                    drteeth last edited by

                                                                    Hi spwolf,

                                                                    It looks like you got the sucker now. Could you please explain what the issue was?

                                                                    Thanks, DrTeeth

                                                                    spwolf 1 Reply Last reply Reply Quote 0
                                                                    • spwolf
                                                                      spwolf conexware @drteeth last edited by

                                                                      @drteeth:

                                                                      Hi spwolf,

                                                                      It looks like you got the sucker now. Could you please explain what the issue was?

                                                                      Thanks, DrTeeth

                                                                      archive was recognized wrongly, hence the issue with it locking up the file… now this ISO MBR format is recognized properly in preview and it works fine.

                                                                      1 Reply Last reply Reply Quote 0
                                                                      • M
                                                                        Mili conexware last edited by

                                                                        Hello, this should be fixed in the latest update. Tested here and confirmed :)
                                                                        You may update via Patchbeam or use this direct download link;
                                                                        http://dl.powerarchiver.com/2015/powarc150304.exe

                                                                        Please let us know and thanks for your help!

                                                                        1 Reply Last reply Reply Quote 0
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