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    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support

    Compress from shell got killed by update after closing another GUI instance

    Tech Support
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    • C
      crohan last edited by

      :mad:

      I just had a 80% complete job that had been running for >24 hours killed by the stupid patchbeam updater, after closing another instance of the PowerArchiver GUI.

      Needless to say, I am 100% seeing red!

      The updater should NOT kill ANY running jobs!!

      1 Reply Last reply Reply Quote 0
      • M
        Mili conexware last edited by

        Hello,

        Sorry you had an unwanted experience.
        There are a few prompts asking you to use patchbeam before upgrade starts.
        Can you provide some more detail as to what exactly happened? Patchbeam closed PowerArchiver while it was working?

        Thanks!

        C 1 Reply Last reply Reply Quote 0
        • C
          crohan @Mili last edited by

          Sorry, I see now in my hasted anger I forgot to post the details.

          In explorer, I selected a folder and from the shell menu chose “Compress to folder.7z”. This then opened a window with the compression progress.
          Completely unrelated to that, about a day later, I opened a PA GUI window, NO archives, I just wanted to check some settings (specifically, if there are any ‘multi-thread’ options). After I closed this GUI, my other dialog stated ‘cancelling’, closed after a while and then PatchBeam opened and updated my PA.

          1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware last edited by

            In the case of PA 2015, full Patchbeam has not yet activated. So it just downloads the installer right now. Installer when it starts actually doing the update, will want to replace powerarc.exe, in order to update it.

            Are you sure that you did not have to manually advanced through installer though? I think first step should be manual.

            C 1 Reply Last reply Reply Quote 0
            • C
              crohan @spwolf last edited by

              Maybe I am so used to PatchBeam doing the updates that I mistyped what happened. I remember that the installer was run, yes, but AFTER my ‘shell compress job’ got killed. That is the important bit.

              So, the steps as I recall:

              • shell compress was running
              • GUI opened and closed
              • shell compress got nuked
              • update was downloaded/installed
              spwolf 1 Reply Last reply Reply Quote 0
              • spwolf
                spwolf conexware @crohan last edited by

                @crohan:

                Maybe I am so used to PatchBeam doing the updates that I mistyped what happened. I remember that the installer was run, yes, but AFTER my ‘shell compress job’ got killed. That is the important bit.

                So, the steps as I recall:

                • shell compress was running
                • GUI opened and closed
                • shell compress got nuked
                • update was downloaded/installed

                It is installer that kills instance of anything that it has to replace, so it has to be done during install process - Patchbeam or PA do not have ability to do this.

                Now, we run installer in reduced mode when you are updating from Patchbeam. So I will check if we show enough dialogues during update. If I remember correctly, we do, but I will check to make sure. Most people usually just click through it super fast though.

                But in general, for the future, it would be safe to assume that update will close all instances of anything that it is updating. This is always pa.exe at least. There is no really a way around it except for not updating when PA is running of course.

                thanks!

                S 1 Reply Last reply Reply Quote 0
                • S
                  steje @spwolf last edited by

                  I’m assuming POWERARC.EXE will only ever be loaded/running if either the GUI is open or it’s actively doing an archive operation. Are there any other cases where the EXE would be loaded?

                  In the first case, probably not many people would care if the EXE got killed to update the app…

                  In the second case (the OP’s case) could you not have some sort of callback to some module in the PA stack that the installer could use to see if there are active operations running - and if so, abort the update?

                  1 Reply Last reply Reply Quote 0
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