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    • Config settings doesn't impact PA behaviour...

      pirrbe

      PA2023 Win10, (same problem with older releases but never reported)
      PA Soft is installed on partition D. (exclusive for installed progs)
      Then I created on my partition G: the folders as configured in PA Settings ‘Folders’.

      0fcf1b09-1b91-4b74-b250-f8cf908a3348-Ashampoo_Snap_maandag 20 maart 2023_11h54m34s.png

      Screenshot 2023-03-20 121152.png

      The problem : Any activity on PA is saved in these folders…
      PA ignores them and still use the default settings. Whats wrong ? Regards, Pirrbe

      Tech Support
    • Missing pdf markups in pdf preview

      L

      I am still using Powerarchiver 2022 and it does not show pdf markups in the preview. Is there a setting to get version 2022 to show pdf markups in the preview? If not, does this work in version 2023?

      Tech Support
    • Question about PA Files...

      T

      The question that I have about PA archives is what happens if say ConeXware, as a company, dies in the future? What happens to any PA files that are created today? Can these files be decompressed with a copy of a PowerArchiver that can no longer phone home to the mothership thus can’t be registered or activated?

      I mean, I can understand that new PA files wouldn’t be able to be created if the program isn’t registered but what about an un-registered copy because well, the question that I posed above?

      It’s questions like this that make me not want to store anything really valuable in PA files out of fear that I, at some point in the future, might lose access to said data inside those files. OK, 7ZIP might not be able to compress as heavily as PA but at least it’s open source and any 7ZIP files will still be able to be read and decompressed ten, twenty, or fifty years from now.

      Tech Support
    • Functions in Windows 11 context menu no longer work after last Windows Update

      T

      For some reason, the PowerArchiver functions in the Windows 11 context menu no longer work after the last Windows Update. Only the functions in the classic context menu function as they should.

      I’ve tried uninstalling PowerArchiver and using RevoUninstaller to remove all bits and pieces that were left behind and did a clean install of PowerArchiver, it didn’t fix the issue. Other items in the Windows 11 context menu work.

      Tech Support
    • Multi Extract doesn't extract in parallel in Windows 11

      Z

      Is this a known problem? Is there a fix coming? This is a primary reason I buy PA.

      I’ve tried both methods I know to extract multiple zips at the same time. 1) Multi Extract feature in the GUI. 2) In Windows File Explorer, select multiple zips, right click, use PA context menu to Extract or Extract To…

      Is there a setting I missed? Or maybe it really is processing in parallel, but I can’t detect it? Nothing tells me in the Processes in Task Manager that multiple PA extracts are running. And my CPU, memory and disk resources do not look like a lot of extracts are running.

      I’m using PA 2022 Standard version 21.00.18 on Windows 11 Pro version 10.0.22621 Build 22621.

      Tech Support
    • Functions in Windows 11 Context Menu don't work in some directories

      P

      In the latest version of PA, on W11 (latest build/SP) when you try to use the first level context menu - NOTHING HAPPENS (particularly when you do this from Downloads or Documents folders) - however I noticed that it DOES WORK when you use the context menu from the Desktop. Going to the second level context menu does work however.

      Tech Support
    • PA 2023 Preview versus PA2022

      pirrbe

      Is the version Preview 2023 also considered to be tested by the testteam ? In the past we got messages in the forum for testing out version x.x, to be downloaded by fastring, or I missed the one for 2023. (I discovered 2023 on the official web…)
      CU, Pirrbe

      .

      Tech Support
    • Missing virtual driver in Patchbeam

      pirrbe

      PA 2023 22.00.08
      Long time no seeing. So I start up the new year with a first problem : the virtual driver cannot be installed. Reason : it is missing in the Fast Ring PatchBeam Update Service…
      Virtual driver PA 2023-01-28 152607.png
      It seems a standard problem with new releases :-)
      Can I have a link or can it be fixed. Thank you. CU later

      Tech Support
    • How to get a registering code?

      N

      Hi there, been a user since 13 years now and in past whenever I had a problem or question I could email, however since 3 weeks it seems like everybody is dead?

      Anyway, as kind of a last resort, I post this email a 4th time but in this forum instead now, in the hope for help:
      "This is the 3rd time I am emailing you guys as I am missing a working code for the preview of Power Archiver 2023

      Can you please help me? I am a 13 years lasting customer of yours, and I am shocked thatr for whatever reason my support tickets are ignored now, why?

      thanks in advance!
      All the best!
      Joerg"

      Tech Support
    • File Explorer Shell Extension crash on Junction

      W

      Re: Explorer.exe Crash on right click

      This appears to be happening again with the Power Archiver 2022 shell extensions.

      When I have Use Explorer Shell Extensions enabled in Power Archiver Configuration and right-click on c:\Users\username\Start Menu, (hidden Junction file), File Explorer crashes.

      I have version 21.00.15 (03/2022) 64-bit installed in Windows 10 Version 21H2 (Build 19044.1826).

      Tech Support
    • PA 21.00.18 Action / Test behaves oddly for me on .PA files

      Brian Gregory

      PA 21.00.18 running on Windows 7 64 bit.
      I made a big .PA file and thought I’d check it was made correctly with Menu / Actions / Test.
      Discovered:
      a) PA always issues a UAC prompt to do this!
      b) PA always says there are many errors in PA files.

      Tech Support
    • PA 21.00.18 testing via context menu causes extraction of files

      D

      When the function for testing archives is invoked via the shell context menu (PowerArchiver > Test) then all the files in the archive get extracted to the current folder.

      The test dialog reports as many errors as there are files in the archive but it fails to give any hint as to which files are supposed to be erroneous or what the nature of the problem might be. Comparing the extracted files to the originals shows no differences at all.

      The .7z in question was produced with maximised compression settings in 7zip (taking forever but resulting in smaller archives than .7z produced by PowerArchiver with maximised settings). Therefore I wanted to see whether PowerArchiver can at least test .7z that it produced itself. Hence I had PowerArchiver convert a .pa with the same contents to .7z. There weren’t any errors reported but the resulting .7z contained fewer than half of the files contained in the .pa (137 of 366), so I scratched that test.

      Performance is abysmal when testing via the context menu (e.g. almost 2 minutes for testing a .7z that 7zip tests in 4 seconds), but that is most likely due to the fact that the extracted files are written to disk. Testing the same .7z in the PowerArchiver GUI takes only 8 seconds but causes the mysterious appearance of a UAC dialog, as reported elsewhere.

      The testing function is vital because PowerArchiver has a history of producing archives that it cannot unpack without errors or that do not conform to the respective file format standards (e.g. ZIP) so that other programs report them as erroneous.

      The point of creating archives is that the files in them will most likely have to be extracted at some point. If the extraction cannot be guaranteed to produce correct results then the whole program is absolutely pointless. Actually, worse than pointless - it causes data loss and hence damage.

      Tech Support

    "The specified account already exists" error

    Tech Support
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    • S
      sunset_station last edited by

      Hi! I came across an issue when I tried to uninstall PowerArch 2013. I got an error “The specified account already exists” which broke the process. I got the same error when I tried to install the current version, without uninstalling the previous one.
      So I can’t uninstall and I can’t install PowerArchiver. Any suggestions? OS Windows 8.1 x64.

      Dariusz

      J 1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        Can you send us a screenshot? i dont think I ever saw such error so picture would probably explain a lot better what is actually happening. Thanks!

        S 1 Reply Last reply Reply Quote 0
        • S
          sunset_station @spwolf last edited by

          @spwolf:

          Can you send us a screenshot? i dont think I ever saw such error so picture would probably explain a lot better what is actually happening. Thanks!

          Hello @spwolf! Here are screenshots:

          • while trying to install the new version
            1, 2
          • while trying to uninstall the old version (14.02.05)
            3

          I tried Google, but search results sounded like black magic to me, I couldn’t see any connection with the installation of PA or any other software.

          1 Reply Last reply Reply Quote -1
          • spwolf
            spwolf conexware last edited by

            Hello,

            it seems to be some active directory issue… I located some old MS KB article about it:
            http://support.microsoft.com/kb/216498

            Is the account logged in to domain using AD?

            S 1 Reply Last reply Reply Quote 0
            • S
              sunset_station @spwolf last edited by

              I think, you gave me some clue… my computer at work is in a domain (company domain) and my MS Account is connected on it as well. All settings are synchronized between work and home PCs with OneDrive. Could it have something to do? Windows 8.1 x64 is on both computers, but on my home PC I’m logged in with my MS Account only. Maybe I can try to disconnect MS Account at work, or there is a different solution?
              Thank you!!

              KoloheWiz D 2 Replies Last reply Reply Quote 0
              • KoloheWiz
                KoloheWiz @sunset_station last edited by

                The latest release - PA 2016 - will not complete installation. No matter what it ends with the “The specified account already exists” error. I start the update process using the Check For Update button under Configuration>Auto Update. The new version downloads and begins to install but stops abruptly with the “The specified account already exists” error.

                I have a screenshot and the log file but no way to post them here. I have no URL to post the image to because I do not own any domains. IMHO, that should NOT be the only way to add an image or log file to a forum post as there are more people without a domain than ones that do. For that matter, “Insert Image” doesn’t mean the same as “Insert Image Link” which is what the button should read for accuracy purposes.

                spwolf 1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware @KoloheWiz last edited by

                  @KoloheWiz:

                  The latest release - PA 2016 - will not complete installation. No matter what it ends with the “The specified account already exists” error. I start the update process using the Check For Update button under Configuration>Auto Update. The new version downloads and begins to install but stops abruptly with the “The specified account already exists” error.

                  I have a screenshot and the log file but no way to post them here. I have no URL to post the image to because I do not own any domains. IMHO, that should NOT be the only way to add an image or log file to a forum post as there are more people without a domain than ones that do. For that matter, “Insert Image” doesn’t mean the same as “Insert Image Link” which is what the button should read for accuracy purposes.

                  This usually means something is wrong with your Windows Installer, usually setup repository got wiped out.

                  Try cleaning PowerArchiver entry from Windows Installer database by using MSI Clean Up tool:
                  http://www.majorgeeks.com/files/details/windows_installer_cleanup_utility.html

                  That should delete PowerArchiver previous version from registry and then you should be able to install new one.

                  As to the images - in the future, you can use imgur.com to post links to image files, They are very reliable and great image host.

                  thanks!

                  S N I 3 Replies Last reply Reply Quote 0
                  • S
                    Stowik @spwolf last edited by

                    @spwolf:

                    This usually means something is wrong with your Windows Installer, usually setup so did you look at this Crazy Bulk review repository got wiped out.

                    Try cleaning PowerArchiver entry from Windows Installer database by using MSI Clean Up tool:
                    http://www.majorgeeks.com/files/details/windows_installer_cleanup_utility.html

                    That should delete PowerArchiver previous version from registry and then you should be able to install new one.

                    As to the images - in the future, you can use imgur.com to post links to image files, They are very reliable and great image host.

                    thanks!

                    Awesome spwolf, was having the same problem but after using windows installer cleanup and deleting Power Archiver I’ve been able to reinstall and it works great.

                    A 1 Reply Last reply Reply Quote 0
                    • KoloheWiz
                      KoloheWiz last edited by

                      The problem has come back or was never fixed. I cannot uninstall PA 2015 due to the same “The specified account already exists” which stops the uninstall process. Here’s the screenshot: . Since PA2015 can’t be uninstalled, it creates other issues with PA2016 such as windows explorer crashes when right-clicking. FYI - using the MSI cleaner tool didn’t help the problem.

                      B D 2 Replies Last reply Reply Quote 0
                      • A
                        Adeline22 @Stowik last edited by Adeline22

                        @Stowik said in "The specified account already exists" error:

                        @spwolf:

                        This usually means something is wrong with your Windows Installer, usually setup so did you review of Phenq repository got wiped out.

                        Try cleaning PowerArchiver entry from Windows Installer database by using MSI Clean Up tool:
                        http://www.majorgeeks.com/files/details/windows_installer_cleanup_utility.html

                        That should delete PowerArchiver previous version from registry and then you should be able to install new one.

                        As to the images - in the future, you can use imgur.com to post links to image files, They are very reliable and great image host.

                        thanks!

                        Awesome spwolf, was having the same problem but after using windows installer cleanup and deleting Power Archiver I’ve been able to reinstall and it works great.

                        It works fine for me although i had to reinstall it, as it was getting freeze after 15 mins, but it works fine now,

                        1 Reply Last reply Reply Quote 0
                        • B
                          BennyONeill @KoloheWiz last edited by

                          when upgrading the Endpoint Application Control ?

                          https://alvenda.com/phenq-amazon

                          1 Reply Last reply Reply Quote 0
                          • D
                            DonaldDenson @sunset_station last edited by

                            This post is deleted!
                            1 Reply Last reply Reply Quote 0
                            • J
                              JoelTucker @sunset_station last edited by

                              This post is deleted!
                              1 Reply Last reply Reply Quote 0
                              • D
                                DelbertHou @KoloheWiz last edited by

                                @kolohewiza said in "The specified account already exists" error:

                                The problem has come back or was never fixed. I cannot uninstall PA 2015 due to the same “The specified account already exists” which stops the uninstall process. Here’s the screenshot: . Since PA2015 can’t be uninstalled, it creates other issues with PA2016 such as windows explorer crashes when right-clicking. FYI - using the MSI cleaner tool didn’t help the problem.

                                The solution was to download the Microsoft install cleaner which you can do HERE. This tool will work on Windows 7, 8, 8.1 and 10. Remember that you MUST run this as an Administrator.

                                1 Reply Last reply Reply Quote 0
                                • N
                                  NataliaHumes @spwolf last edited by

                                  @spwolf said in "The specified account already exists" error:

                                  @KoloheWiz:

                                  The latest release - PA 2016 - will not complete installation. No matter what it ends with the “The specified account already exists” error. I start the update process using the Check For Update button under Configuration>Auto Update. The new version downloads and begins to install but stops abruptly with the “The specified account already exists” error.

                                  I have a screenshot and the log file but no way to post them here. I have no URL to post the image to because I do not own any domains. IMHO, that should NOT be the only way to add an image or log file to a forum post as there are more people without a domain than ones that do. For that matter, “Insert Image” doesn’t mean the same as “Insert Image Link” which is what the button should read for accuracy purposes.

                                  This usually means something is wrong with your Windows Installer, usually setup repository got wiped out.

                                  Try cleaning PowerArchiver entry from Windows Installer database by using MSI Clean Up tool:
                                  http://www.majorgeeks.com/files/details/windows_installer_cleanup_utility.html

                                  That should delete PowerArchiver previous version from registry and then you should be able to install new one.

                                  As to the images - in the future, you can use imgur.com to post links to image files, They are very reliable and great image host.

                                  thanks!

                                  very common error among all the versions of windows.

                                  1 Reply Last reply Reply Quote 0
                                  • I
                                    iphone30 @spwolf last edited by

                                    @spwolfs said in "The specified account already exists" error:

                                    @KoloheWiz:

                                    The latest release - PA 2016 - will not complete installation. No matter what it ends with the “The specified account already exists” error. I start the update process using the Check For Update button under Configuration>Auto Update. The new version downloads and begins to install but stops abruptly with the “The specified account already exists” error.

                                    I have a screenshot and the log file but no way to post them here. I have no URL to post the image to because I do not own any domains. IMHO, that should NOT be the only way to add an image or log file to a forum post as there are more people without a domain than ones that do. For that matter, “Insert Image” doesn’t mean the same as “Insert Image Link” which is what the button should read for accuracy purposes.

                                    This usually means something is wrong with your Windows Installer, usually setup repository got wiped out.

                                    Try cleaning PowerArchiver entry from Windows Installer database by using MSI Clean Up tool:
                                    http://www.majorgeeks.com/files/details/windows_installer_cleanup_utility.html

                                    That should delete PowerArchiver previous version from registry and then you should be able to install new one.

                                    As to the images - in the future, you can use imgur.com to post links to image files, They are very reliable and great image host.

                                    thanks!

                                    The execution of a wix package from a bundle outputs “error 1316: The specified account already exists” during upgrade.

                                    <a href="https://www.outlookindia.com/outlook-spotlight/legal-steroids-top-4-brands-ranked-based-on-unbiased-reviews-best-buyer-s-guide–news-232946"/a>

                                    1 Reply Last reply Reply Quote 0
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