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    • Config settings doesn't impact PA behaviour...

      pirrbe

      PA2023 Win10, (same problem with older releases but never reported)
      PA Soft is installed on partition D. (exclusive for installed progs)
      Then I created on my partition G: the folders as configured in PA Settings ‘Folders’.

      0fcf1b09-1b91-4b74-b250-f8cf908a3348-Ashampoo_Snap_maandag 20 maart 2023_11h54m34s.png

      Screenshot 2023-03-20 121152.png

      The problem : Any activity on PA is saved in these folders…
      PA ignores them and still use the default settings. Whats wrong ? Regards, Pirrbe

      Tech Support
    • Missing pdf markups in pdf preview

      L

      I am still using Powerarchiver 2022 and it does not show pdf markups in the preview. Is there a setting to get version 2022 to show pdf markups in the preview? If not, does this work in version 2023?

      Tech Support
    • Question about PA Files...

      T

      The question that I have about PA archives is what happens if say ConeXware, as a company, dies in the future? What happens to any PA files that are created today? Can these files be decompressed with a copy of a PowerArchiver that can no longer phone home to the mothership thus can’t be registered or activated?

      I mean, I can understand that new PA files wouldn’t be able to be created if the program isn’t registered but what about an un-registered copy because well, the question that I posed above?

      It’s questions like this that make me not want to store anything really valuable in PA files out of fear that I, at some point in the future, might lose access to said data inside those files. OK, 7ZIP might not be able to compress as heavily as PA but at least it’s open source and any 7ZIP files will still be able to be read and decompressed ten, twenty, or fifty years from now.

      Tech Support
    • Functions in Windows 11 context menu no longer work after last Windows Update

      T

      For some reason, the PowerArchiver functions in the Windows 11 context menu no longer work after the last Windows Update. Only the functions in the classic context menu function as they should.

      I’ve tried uninstalling PowerArchiver and using RevoUninstaller to remove all bits and pieces that were left behind and did a clean install of PowerArchiver, it didn’t fix the issue. Other items in the Windows 11 context menu work.

      Tech Support
    • Multi Extract doesn't extract in parallel in Windows 11

      Z

      Is this a known problem? Is there a fix coming? This is a primary reason I buy PA.

      I’ve tried both methods I know to extract multiple zips at the same time. 1) Multi Extract feature in the GUI. 2) In Windows File Explorer, select multiple zips, right click, use PA context menu to Extract or Extract To…

      Is there a setting I missed? Or maybe it really is processing in parallel, but I can’t detect it? Nothing tells me in the Processes in Task Manager that multiple PA extracts are running. And my CPU, memory and disk resources do not look like a lot of extracts are running.

      I’m using PA 2022 Standard version 21.00.18 on Windows 11 Pro version 10.0.22621 Build 22621.

      Tech Support
    • Functions in Windows 11 Context Menu don't work in some directories

      P

      In the latest version of PA, on W11 (latest build/SP) when you try to use the first level context menu - NOTHING HAPPENS (particularly when you do this from Downloads or Documents folders) - however I noticed that it DOES WORK when you use the context menu from the Desktop. Going to the second level context menu does work however.

      Tech Support
    • PA 2023 Preview versus PA2022

      pirrbe

      Is the version Preview 2023 also considered to be tested by the testteam ? In the past we got messages in the forum for testing out version x.x, to be downloaded by fastring, or I missed the one for 2023. (I discovered 2023 on the official web…)
      CU, Pirrbe

      .

      Tech Support
    • Missing virtual driver in Patchbeam

      pirrbe

      PA 2023 22.00.08
      Long time no seeing. So I start up the new year with a first problem : the virtual driver cannot be installed. Reason : it is missing in the Fast Ring PatchBeam Update Service…
      Virtual driver PA 2023-01-28 152607.png
      It seems a standard problem with new releases :-)
      Can I have a link or can it be fixed. Thank you. CU later

      Tech Support
    • How to get a registering code?

      N

      Hi there, been a user since 13 years now and in past whenever I had a problem or question I could email, however since 3 weeks it seems like everybody is dead?

      Anyway, as kind of a last resort, I post this email a 4th time but in this forum instead now, in the hope for help:
      "This is the 3rd time I am emailing you guys as I am missing a working code for the preview of Power Archiver 2023

      Can you please help me? I am a 13 years lasting customer of yours, and I am shocked thatr for whatever reason my support tickets are ignored now, why?

      thanks in advance!
      All the best!
      Joerg"

      Tech Support
    • File Explorer Shell Extension crash on Junction

      W

      Re: Explorer.exe Crash on right click

      This appears to be happening again with the Power Archiver 2022 shell extensions.

      When I have Use Explorer Shell Extensions enabled in Power Archiver Configuration and right-click on c:\Users\username\Start Menu, (hidden Junction file), File Explorer crashes.

      I have version 21.00.15 (03/2022) 64-bit installed in Windows 10 Version 21H2 (Build 19044.1826).

      Tech Support
    • PA 21.00.18 Action / Test behaves oddly for me on .PA files

      Brian Gregory

      PA 21.00.18 running on Windows 7 64 bit.
      I made a big .PA file and thought I’d check it was made correctly with Menu / Actions / Test.
      Discovered:
      a) PA always issues a UAC prompt to do this!
      b) PA always says there are many errors in PA files.

      Tech Support
    • PA 21.00.18 testing via context menu causes extraction of files

      D

      When the function for testing archives is invoked via the shell context menu (PowerArchiver > Test) then all the files in the archive get extracted to the current folder.

      The test dialog reports as many errors as there are files in the archive but it fails to give any hint as to which files are supposed to be erroneous or what the nature of the problem might be. Comparing the extracted files to the originals shows no differences at all.

      The .7z in question was produced with maximised compression settings in 7zip (taking forever but resulting in smaller archives than .7z produced by PowerArchiver with maximised settings). Therefore I wanted to see whether PowerArchiver can at least test .7z that it produced itself. Hence I had PowerArchiver convert a .pa with the same contents to .7z. There weren’t any errors reported but the resulting .7z contained fewer than half of the files contained in the .pa (137 of 366), so I scratched that test.

      Performance is abysmal when testing via the context menu (e.g. almost 2 minutes for testing a .7z that 7zip tests in 4 seconds), but that is most likely due to the fact that the extracted files are written to disk. Testing the same .7z in the PowerArchiver GUI takes only 8 seconds but causes the mysterious appearance of a UAC dialog, as reported elsewhere.

      The testing function is vital because PowerArchiver has a history of producing archives that it cannot unpack without errors or that do not conform to the respective file format standards (e.g. ZIP) so that other programs report them as erroneous.

      The point of creating archives is that the files in them will most likely have to be extracted at some point. If the extraction cannot be guaranteed to produce correct results then the whole program is absolutely pointless. Actually, worse than pointless - it causes data loss and hence damage.

      Tech Support

    Minimize toolbar/ribbon question

    Tech Support
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    • S
      Socrates Banned last edited by

      In two of the windows (FTP and backup), when I switch to the tab, part of the windows are cut off.

      I must click on the window and scroll to see them.

      See the attached images.

      THOUGHT IT WASN’T A PROBLEM . . . BUT IT IS.
      attachment_t_5941_0_backup.png
      attachment_t_5941_1_ftp.png

      1 Reply Last reply Reply Quote 0
      • moles42
        moles42 Alpha Testers last edited by

        I couldn’t get the same result on my system buddy…
        all seemed fine on this end…sorry.

        Windows 10 Pro x64
        Intel Core 2 Duo E6850 @ 3.00GHz
        4.00GB Dual-Channel DDR2 @ 399MHz
        NVIDIA GeForce GT 730

        Luxor 1 Reply Last reply Reply Quote 0
        • S
          Socrates Banned last edited by

          I am perplexed.

          One other comments; two questions.

          Not only am I facing the problem above, I had some trouble getting the View / explorer style (with folders) to stick. Although it momentarily seems to work. BTW, I am using modern toolbar 2010 black skin.

          I can see the window normally if I 1) click the tab, and 2) then click in the PA window (the ribbon collapses and the presentation of the files looks like). In the past, I thought things looked fine even with the ribbon open. In fact I don’t think the clicking in the main PA window made the ribbon disappear.

          I prefer the QAT before the ribbon. But with the ribbon open now, it covers the QAT.

          Looking at the registry. Should I delete the PA that doesn’t say INT? Also with PowerArchiverInt I have 3 registry keys: Toolbar, DToolbar2, and DToolbar4. Is that normal?

          Or should I perhaps do a complete uninstall and reinstall?

          And I don’t see the test button anywhere on my toolbar. Unlike Luxor, I did not see it under tools.

          1 Reply Last reply Reply Quote 0
          • Luxor
            Luxor Alpha Testers @moles42 last edited by

            @moles42:

            I couldn’t get the same result on my system buddy…
            all seemed fine on this end…sorry.

            Can’t seem to recreate it here neither.
            But just because others can’t recreate it doesn’t mean that it’s not a bug.
            Trust me I’ve been there. ;)

            Could you perhaps highlight the area in question in your screen-shots, just in case I’m misunderstanding the problem. (probably not but you never know) ;)

            @Socrates:

            And I don’t see the test button anywhere on my toolbar. Unlike Luxor, I did not see it under tools.

            :D

            Windows 10 Home 64-bit
            Intel Core i7 6700HQ @ 2.60GHz
            12.0GB Dual-Channel DDR3 @ 798MHz

            1 Reply Last reply Reply Quote 0
            • S
              Socrates Banned last edited by

              I cannot got back and mark up the pics I sent. But please go back and look at them. On one, when the ribbon is open, the QAT and the top line of the main window is blocked.

              In the other, to see the main window and QAT, the ribbon collapses.

              Could the registry settings I asked about matter?

              Luxor 1 Reply Last reply Reply Quote 0
              • Luxor
                Luxor Alpha Testers @Socrates last edited by

                @Socrates:

                I cannot got back and mark up the pics I sent. But please go back and look at them. On one, when the ribbon is open, the QAT and the top line of the main window is blocked.

                In the other, to see the main window and QAT, the ribbon collapses.

                That’s what I thought you meant, just wanted to be sure.
                @Socrates:

                Could the registry settings I asked about matter?

                I’ve no idea. I would wait for input from either spwolf or Mili on that one.
                They may require you to send your registry settings to try and find the problem, so leave it alone until they tell you different.

                Windows 10 Home 64-bit
                Intel Core i7 6700HQ @ 2.60GHz
                12.0GB Dual-Channel DDR3 @ 798MHz

                1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware last edited by

                  yeah, send over the registry please…

                  1 Reply Last reply Reply Quote 0
                  • S
                    Socrates Banned last edited by

                    I take it, the same thing is not happening with you?

                    This is a quirk I have never seen in PA.

                    I DID install .22 very early yesterday. Then I saw you (or Moles?) posting about test – and I could find test AT ALL – I thought maybe it was something they had quickly fixed, so I tried to install what I thought was the later .22 (it actually did a “repair”)

                    1 Reply Last reply Reply Quote 0
                    • spwolf
                      spwolf conexware last edited by

                      test is when you open archive, you will see in the Home ribbon, under Tools tab, Tools icon… click on it and dropdown will give you several extra tools including Test.

                      1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware last edited by

                        (not in Tools ribbon, in Home ribbon)

                        Luxor 1 Reply Last reply Reply Quote 0
                        • spwolf
                          spwolf conexware last edited by

                          here we go.
                          attachment_p_31362_0_ashampoo_snap_2013.08.08_15h43m29s_003_.png

                          1 Reply Last reply Reply Quote 0
                          • Luxor
                            Luxor Alpha Testers @spwolf last edited by

                            @spwolf:

                            (not in Tools ribbon, in Home ribbon)

                            See. You hid it so well you can’t remember where it is. :D

                            Windows 10 Home 64-bit
                            Intel Core i7 6700HQ @ 2.60GHz
                            12.0GB Dual-Channel DDR3 @ 798MHz

                            1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware last edited by

                              while i am already creating screenshots….

                              we did it because german/french and probably few other translations ended up looking like these due to extra characters in button names.

                              as you can see from above pic and this one, it was really messy to use.
                              attachment_p_31364_0_ashampoo_snap_2013.08.08_15h45m39s_004_.png

                              1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware last edited by

                                ah, i get it… you minimized the ribbon possibly and then you clicked once on backup, in that case, ribbon toolbar goes over window.

                                you need to doubleclick again on the backup, but doubleclick, and then ribbon will go back to its own space.

                                1 Reply Last reply Reply Quote 0
                                • S
                                  Socrates Banned last edited by

                                  The complete uninstall and reinstall solved all the problems sans one.

                                  I don’t get the little pop-up preview option, as shown in Sir Richard’s pic.

                                  1 Reply Last reply Reply Quote 0
                                  • spwolf
                                    spwolf conexware last edited by

                                    you have to click on file that can be previewed, it is context sensitive…

                                    Luxor 1 Reply Last reply Reply Quote 0
                                    • Luxor
                                      Luxor Alpha Testers @spwolf last edited by

                                      @spwolf:

                                      you have to click on file that can be previewed, it is context sensitive…

                                      For example a .jpg, .txt or .pdf file

                                      Windows 10 Home 64-bit
                                      Intel Core i7 6700HQ @ 2.60GHz
                                      12.0GB Dual-Channel DDR3 @ 798MHz

                                      1 Reply Last reply Reply Quote 0
                                      • S
                                        Socrates Banned last edited by

                                        Sorry. It has to be a previewable file. My bad,

                                        1 Reply Last reply Reply Quote 0
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