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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support

    Minimize toolbar/ribbon question

    Tech Support
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    • S
      Socrates Banned last edited by

      In two of the windows (FTP and backup), when I switch to the tab, part of the windows are cut off.

      I must click on the window and scroll to see them.

      See the attached images.

      THOUGHT IT WASN’T A PROBLEM . . . BUT IT IS.
      attachment_t_5941_0_backup.png
      attachment_t_5941_1_ftp.png

      1 Reply Last reply Reply Quote 0
      • moles42
        moles42 Alpha Testers last edited by

        I couldn’t get the same result on my system buddy…
        all seemed fine on this end…sorry.

        Windows 10 Pro x64
        Intel Core 2 Duo E6850 @ 3.00GHz
        4.00GB Dual-Channel DDR2 @ 399MHz
        NVIDIA GeForce GT 730

        Luxor 1 Reply Last reply Reply Quote 0
        • S
          Socrates Banned last edited by

          I am perplexed.

          One other comments; two questions.

          Not only am I facing the problem above, I had some trouble getting the View / explorer style (with folders) to stick. Although it momentarily seems to work. BTW, I am using modern toolbar 2010 black skin.

          I can see the window normally if I 1) click the tab, and 2) then click in the PA window (the ribbon collapses and the presentation of the files looks like). In the past, I thought things looked fine even with the ribbon open. In fact I don’t think the clicking in the main PA window made the ribbon disappear.

          I prefer the QAT before the ribbon. But with the ribbon open now, it covers the QAT.

          Looking at the registry. Should I delete the PA that doesn’t say INT? Also with PowerArchiverInt I have 3 registry keys: Toolbar, DToolbar2, and DToolbar4. Is that normal?

          Or should I perhaps do a complete uninstall and reinstall?

          And I don’t see the test button anywhere on my toolbar. Unlike Luxor, I did not see it under tools.

          1 Reply Last reply Reply Quote 0
          • Luxor
            Luxor Alpha Testers @moles42 last edited by

            @moles42:

            I couldn’t get the same result on my system buddy…
            all seemed fine on this end…sorry.

            Can’t seem to recreate it here neither.
            But just because others can’t recreate it doesn’t mean that it’s not a bug.
            Trust me I’ve been there. ;)

            Could you perhaps highlight the area in question in your screen-shots, just in case I’m misunderstanding the problem. (probably not but you never know) ;)

            @Socrates:

            And I don’t see the test button anywhere on my toolbar. Unlike Luxor, I did not see it under tools.

            :D

            Windows 10 Home 64-bit
            Intel Core i7 6700HQ @ 2.60GHz
            12.0GB Dual-Channel DDR3 @ 798MHz

            1 Reply Last reply Reply Quote 0
            • S
              Socrates Banned last edited by

              I cannot got back and mark up the pics I sent. But please go back and look at them. On one, when the ribbon is open, the QAT and the top line of the main window is blocked.

              In the other, to see the main window and QAT, the ribbon collapses.

              Could the registry settings I asked about matter?

              Luxor 1 Reply Last reply Reply Quote 0
              • Luxor
                Luxor Alpha Testers @Socrates last edited by

                @Socrates:

                I cannot got back and mark up the pics I sent. But please go back and look at them. On one, when the ribbon is open, the QAT and the top line of the main window is blocked.

                In the other, to see the main window and QAT, the ribbon collapses.

                That’s what I thought you meant, just wanted to be sure.
                @Socrates:

                Could the registry settings I asked about matter?

                I’ve no idea. I would wait for input from either spwolf or Mili on that one.
                They may require you to send your registry settings to try and find the problem, so leave it alone until they tell you different.

                Windows 10 Home 64-bit
                Intel Core i7 6700HQ @ 2.60GHz
                12.0GB Dual-Channel DDR3 @ 798MHz

                1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware last edited by

                  yeah, send over the registry please…

                  1 Reply Last reply Reply Quote 0
                  • S
                    Socrates Banned last edited by

                    I take it, the same thing is not happening with you?

                    This is a quirk I have never seen in PA.

                    I DID install .22 very early yesterday. Then I saw you (or Moles?) posting about test – and I could find test AT ALL – I thought maybe it was something they had quickly fixed, so I tried to install what I thought was the later .22 (it actually did a “repair”)

                    1 Reply Last reply Reply Quote 0
                    • spwolf
                      spwolf conexware last edited by

                      test is when you open archive, you will see in the Home ribbon, under Tools tab, Tools icon… click on it and dropdown will give you several extra tools including Test.

                      1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware last edited by

                        (not in Tools ribbon, in Home ribbon)

                        Luxor 1 Reply Last reply Reply Quote 0
                        • spwolf
                          spwolf conexware last edited by

                          here we go.
                          attachment_p_31362_0_ashampoo_snap_2013.08.08_15h43m29s_003_.png

                          1 Reply Last reply Reply Quote 0
                          • Luxor
                            Luxor Alpha Testers @spwolf last edited by

                            @spwolf:

                            (not in Tools ribbon, in Home ribbon)

                            See. You hid it so well you can’t remember where it is. :D

                            Windows 10 Home 64-bit
                            Intel Core i7 6700HQ @ 2.60GHz
                            12.0GB Dual-Channel DDR3 @ 798MHz

                            1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware last edited by

                              while i am already creating screenshots….

                              we did it because german/french and probably few other translations ended up looking like these due to extra characters in button names.

                              as you can see from above pic and this one, it was really messy to use.
                              attachment_p_31364_0_ashampoo_snap_2013.08.08_15h45m39s_004_.png

                              1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware last edited by

                                ah, i get it… you minimized the ribbon possibly and then you clicked once on backup, in that case, ribbon toolbar goes over window.

                                you need to doubleclick again on the backup, but doubleclick, and then ribbon will go back to its own space.

                                1 Reply Last reply Reply Quote 0
                                • S
                                  Socrates Banned last edited by

                                  The complete uninstall and reinstall solved all the problems sans one.

                                  I don’t get the little pop-up preview option, as shown in Sir Richard’s pic.

                                  1 Reply Last reply Reply Quote 0
                                  • spwolf
                                    spwolf conexware last edited by

                                    you have to click on file that can be previewed, it is context sensitive…

                                    Luxor 1 Reply Last reply Reply Quote 0
                                    • Luxor
                                      Luxor Alpha Testers @spwolf last edited by

                                      @spwolf:

                                      you have to click on file that can be previewed, it is context sensitive…

                                      For example a .jpg, .txt or .pdf file

                                      Windows 10 Home 64-bit
                                      Intel Core i7 6700HQ @ 2.60GHz
                                      12.0GB Dual-Channel DDR3 @ 798MHz

                                      1 Reply Last reply Reply Quote 0
                                      • S
                                        Socrates Banned last edited by

                                        Sorry. It has to be a previewable file. My bad,

                                        1 Reply Last reply Reply Quote 0
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