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    • Power Archiver Starter - CPU and power overhead

      PA_Fan

      I’m running PA 21.00.17 64-bit on a 64-bit i7 desktop with W10 Pro, latest version. This 32gb of installed RAM.

      As I use the PA pbs system for a number of scheduled archiving operations throughout the day, PA Starter is set to load and run at system startup.

      In the course of trying to identify some causes of slowness and bottlenecks in other processes, I notice that PA Starter (PAS) always runs at between 11% and 15% of CPU (see screenshot), usually at about 12-13%. This is by far the highest demanding process on the system, as shown by Task Manager. In Performance Monitor, PAS Average CPU is 8.32, with every other process at less that 1 i.e. in decimal places only.

      Task Manager also shows PAS Power Usage as “Very High”, and is the only process shown thus.

      I have looked again at the information about PAS at https://wiki.powerarchiver.com/en:help:details:powerarchiver_starter, which was last modified in 2016. The article states a low memory usage for PAS of 784k, which is fair enough, but it is the large CPU overhead which is of concern.

      It is of course possible to change the PAS priority, but this has no effect on CPU overhead.

      However, is it possible to change PAS, which is required only at intervals to initiate PA scheduled tasks, from consuming so much system resource for every moment of the day?

      PA Starter.jpg

      Tech Support
    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support

    Pgp

    Tech Support
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    • S
      Socrates Banned last edited by

      Is there a site somewhere that fully explains PGP? (I have looked at the PGP site, but I do not find it sufficiently clear.)

      I like the idea of being able to send encrypted files to someone else. I gather, though, that the user must have PGP installed as well. Correct?

      Apologies for my ignorance.

      1 Reply Last reply Reply Quote 0
      • RJWaring
        RJWaring last edited by

        I can tell you what I know and have experienced with PGP if that helps.

        But to answer the Core Question does the user require PGP as well? “yes” but PowerArchiver 2013 is PGP compatible so they can have PGP or PowerArchiver.

        PGP stands for “Pretty Good Privacy” it has been going since 1991 it known in the industry for Signing , Encrypting and Decrypting texts, files, emails and even entire disk partitions.

        The key difference with PGP compared to traditional Encryption is the ability to authorise access to specific files by user.

        Known as OpenPGP You basically create a certificate for yourself and maybe a friend. Then both you and your friend have those certificate’s locally.

        When encrypting files using that particular certificate it’s coded so without that certificate it can’t be accessed. Even if someone found the password for that certificate they would still need to find that certificate file to open the encrypted document.

        You can set expiry date’s on PGP Certificate’s , revoke access. It’s something i’ve used when working for government facilities.

        PGP was aquired by Symantic and intergrated into their own Enterprise Security Group back in 2010.

        Using PowerArchiver’s PGP is very similar to PGP’s application but significantly less expensive!

        1 Reply Last reply Reply Quote 0
        • spwolf
          spwolf conexware last edited by

          Here is how PGP works.

          You create your own PGP key… you have 2 of them:
          1. Public - one that you send to your friends/coworkers
          2. Private - one that is “secret” and you keep for yourself.

          When your friend needs to send you an encrypted file, he adds your public key.

          You get the file, open it up, and you need your private key to complete the decryption… without it, you cant decrypt the file.

          So it is very secure and at the same time, you dont need to encrypt with passwords, you just add your friend and thats it. It is a lot easier this way and at the same time, more secure.

          1 Reply Last reply Reply Quote 0
          • S
            Socrates Banned last edited by

            Does the key need to be stored (on either computer) in any particular folder?

            BTW, PB was A BIT faster this morning, but still quite slow.

            1 Reply Last reply Reply Quote 0
            • spwolf
              spwolf conexware last edited by

              you import it into PA Key manager… and export as well… simple doubleclick.

              once your friend has it, there is no need to send it again.

              S 1 Reply Last reply Reply Quote 0
              • S
                Socrates Banned @spwolf last edited by

                For the life of me I cannot figure out how to set up OpenPGP to use to communicate with others.

                I have looked at your brief instructions above.

                I need an “openPGP for dummies.”

                E.g., I created a key for myself. when I click on it, it appears there are two keys – I assume one public and one private – but I haven’t a clue which is which.

                I tried sending my public key via email (under export). Nothing happens.

                And I cannot find a PGP for dummies on line. I think it would be very helpful for you all to add something to the help WIKI. I would then try using this feature.

                1 Reply Last reply Reply Quote 0
                • drteeth
                  drteeth last edited by

                  I am by no means a PGP maven but I am already communicating by encrypted emails. And that is what communication is for me.

                  PA is not the easiest program on which to learn PGP, some OpenPGP key management issues are missing that will styme a new user. They will be added soon.

                  What email program do you use? If Outlook or Thunderbird, your life will be easier. I am happy to help you get set up emailing and can give you one of my emails with which to practice. I have setup Outlook 2010 and Thunderbird 24 so I a) practice OpenPGP comms and b) get to grips with Thunderbird. I don’t use Skype much, but I think one can share screens and that may be helpful.

                  Let me know if I can help Socrates.

                  spwolf 1 Reply Last reply Reply Quote 0
                  • S
                    Socrates Banned last edited by

                    Thanks for the kind offer.

                    The export via email did not seem to work. Nothing happened.

                    So do I just email my public key (from off my disk) to anyone with whom I will be sending encrypted emails – and have them to the same in reverse? Then I double click on their key to import it into Open PGP?

                    Then I ASSUME that when I want to send an encrypted email, I should first encrypt the file with PA, using my PGP key? Or can I encrypt the email itself?

                    I, too, am using 2010.

                    Thanks, again,

                    1 Reply Last reply Reply Quote 0
                    • spwolf
                      spwolf conexware last edited by

                      1. Send them your public key via email
                      2. They send you their public key via email
                      3. Then encrypt file to OpenPGP by selecting end users email (it should be listed if you imported it from step 2).
                      4. Send the file via email

                      and thats it.

                      After you do it for the first time, it is easier than normal encryption because you dont have to send passwords, so it is much more secure and convenient.

                      In the future updates, we will add support for sending and retrieving public keys from servers, so you will be able to easily look up public key and send just an url of the key in your emails (usually people put it up as a signature).

                      We will also add integration with ZTE, but later than above. Above should happen in a month or two max.

                      1 Reply Last reply Reply Quote 0
                      • drteeth
                        drteeth last edited by

                        One other ‘gotcha’. If you send me an email encrypted with my public key, you will never be able to read it to see what you sent - only I can decrypt it. Be sure to send yourself a copy encrypted with YOUR public key.

                        Socrates, message me here if you need any practice. After you have sent and received a few emails, all should be clear.

                        DrT

                        spwolf 1 Reply Last reply Reply Quote 0
                        • spwolf
                          spwolf conexware @drteeth last edited by

                          @drteeth:

                          One other ‘gotcha’. If you send me an email encrypted with my public key, you will never be able to read it to see what you sent - only I can decrypt it. Be sure to send yourself a copy encrypted with YOUR public key.

                          Socrates, message me here if you need any practice. After you have sent and received a few emails, all should be clear.

                          DrT

                          maybe would be good idea to have “default” pgp profile and always include it into the list by default?

                          S 1 Reply Last reply Reply Quote 0
                          • S
                            Socrates Banned @spwolf last edited by

                            I tried to attach the public key . . . no success.

                            Ideas?

                            I actually created two keys and tried to email it.

                            But it still wanted as PW. I thought the benefit of using PGP was avoiding using PW.

                            1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware last edited by

                              you have “master” password for your key, so you are the only one that can use it… but it is always the same password as it is only for your key.

                              so when you receive a file, you will open it with your “master” password as long as sender added you as recipient.

                              1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware last edited by

                                create only one key, you dont need multiple keys.
                                Once you create it, it is stored in the database.

                                click on it, and select Export Public Key… then you can pick name and save it to HDD… you can attach it as any other file.

                                1 Reply Last reply Reply Quote 0
                                • spwolf
                                  spwolf conexware @drteeth last edited by

                                  @drteeth:

                                  I am by no means a PGP maven but I am already communicating by encrypted emails. And that is what communication is for me.

                                  PA is not the easiest program on which to learn PGP, some OpenPGP key management issues are missing that will styme a new user. They will be added soon.

                                  What email program do you use? If Outlook or Thunderbird, your life will be easier. I am happy to help you get set up emailing and can give you one of my emails with which to practice. I have setup Outlook 2010 and Thunderbird 24 so I a) practice OpenPGP comms and b) get to grips with Thunderbird. I don’t use Skype much, but I think one can share screens and that may be helpful.

                                  Let me know if I can help Socrates.

                                  you know, it would be great if you have some suggestions for PGP improvements… things like looking up openpgp online directory is already going to be added, but what else?

                                  1 Reply Last reply Reply Quote 0
                                  • drteeth
                                    drteeth last edited by

                                    The main suggestion would be a ‘PGP for Dummies’ type of guide. For example, the solution to post #10 above is to encrypt any sent emails with one’s own public key too. That way a decryptable copy will be in the sent box. One is not restricted to encrypting with just one key. The best way to experiment with PGP is to send emails to oneself using two different clients and email addresses. Alternatively, finding somebody to partner in experiments.

                                    1 Reply Last reply Reply Quote 0
                                    • spwolf
                                      spwolf conexware last edited by

                                      hopefully ldap support will come in next update… that will make it all considerably easier… we will then make tutorials, both written and youtube.

                                      1 Reply Last reply Reply Quote 0
                                      • drteeth
                                        drteeth last edited by

                                        What is ‘ldap’?

                                        Anybody can PM me if they want to practice this PGP emailing lark :eek:. I am set up for Outlook 2010 and Thunderbird.

                                        Once you get into it, it is not that difficult.

                                        Cheers

                                        DrT

                                        1 Reply Last reply Reply Quote 0
                                        • spwolf
                                          spwolf conexware last edited by

                                          using directory servers to exchange public keys… protocol is called ldap.

                                          1 Reply Last reply Reply Quote 0
                                          • spwolf
                                            spwolf conexware last edited by

                                            well, it is actually HKS not ldap as we found out. In any case, after few days we implemented it and it works great. It will be in next official release.

                                            1 Reply Last reply Reply Quote 0
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