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    • Missing virtual driver in Patchbeam

      pirrbe

      PA 2023 22.00.08
      Long time no seeing. So I start up the new year with a first problem : the virtual driver cannot be installed. Reason : it is missing in the Fast Ring PatchBeam Update Service…
      Virtual driver PA 2023-01-28 152607.png
      It seems a standard problem with new releases :-)
      Can I have a link or can it be fixed. Thank you. CU later

      Tech Support
    • PA 21.00.18 testing via context menu causes extraction of files

      D

      When the function for testing archives is invoked via the shell context menu (PowerArchiver > Test) then all the files in the archive get extracted to the current folder.

      The test dialog reports as many errors as there are files in the archive but it fails to give any hint as to which files are supposed to be erroneous or what the nature of the problem might be. Comparing the extracted files to the originals shows no differences at all.

      The .7z in question was produced with maximised compression settings in 7zip (taking forever but resulting in smaller archives than .7z produced by PowerArchiver with maximised settings). Therefore I wanted to see whether PowerArchiver can at least test .7z that it produced itself. Hence I had PowerArchiver convert a .pa with the same contents to .7z. There weren’t any errors reported but the resulting .7z contained fewer than half of the files contained in the .pa (137 of 366), so I scratched that test.

      Performance is abysmal when testing via the context menu (e.g. almost 2 minutes for testing a .7z that 7zip tests in 4 seconds), but that is most likely due to the fact that the extracted files are written to disk. Testing the same .7z in the PowerArchiver GUI takes only 8 seconds but causes the mysterious appearance of a UAC dialog, as reported elsewhere.

      The testing function is vital because PowerArchiver has a history of producing archives that it cannot unpack without errors or that do not conform to the respective file format standards (e.g. ZIP) so that other programs report them as erroneous.

      The point of creating archives is that the files in them will most likely have to be extracted at some point. If the extraction cannot be guaranteed to produce correct results then the whole program is absolutely pointless. Actually, worse than pointless - it causes data loss and hence damage.

      Tech Support
    • Start PowerArchiver 2023 Starter when my computer starts

      Brian Gregory

      In PowerArchiver 2023 22.00.06 configuration, the option labelled “Start PowerArchiver 2023 Starter when my computer starts” seems to be redundant.

      I am only allowed to change this option when PA Starter is disabled, and then it seems to be ignored.

      When I enable PA Starter this option is forced to the enabled state.

      I think it’d be good to remove “Start PowerArchiver 2023 Starter when my computer starts” completely. I’ve always found it confusing having both options.

      Added later: However i don’t particularly want to use queue but I do like having the PAStarter icon in my tray area.

      Tech Support
    • Testing .pa archives

      PA_Fan

      W10 Pro 22H2 - 64 -bit

      PA 22.00.06 (PA 2023)

      It has been the case with previous versions of PowerArchiver, but I had hoped that the latest might behave differently. Not so, I’m afraid.

      I have, for various obscure reasons, created a few .pa archives, mainly in the hope that they will save me some more space. From time to time, I use the “Test” option to check that important archives are OK and uncorrupted.

      With every .pa archive I’ve tested, the process runs through OK but then reports that there are errors. This is always the number of files in the archive e.g. if 11 files, then 11 errors reported.

      In the .pa, I can:-

      preview the files (usually PDF) extract some or all files and look at or use them convert the .pa to a .zip or .zipx archive, which then works fine and tests without errors

      Is it the case that the Test routine isn’t designed for .pa archives, or is there another reason? Although the .pa seems to function properly, despite the test reporting errors, I would like to be sure that every .pa is OK and not “broken”.

      Some of the .pas are quite old and produced with earlier PA versions (they are truly “archives”). If I extract all the files in the old .pa, create a new, fresh .pa and add back the files to that, then test the new, no errors (at least in the .pa I’ve tried this on) are reported. This would suggest a mismatch between old .pas and newer versions of PA itself.

      Tech Support
    • PA 21.00.18 Action / Test behaves oddly for me on .PA files

      Brian Gregory

      PA 21.00.18 running on Windows 7 64 bit.
      I made a big .PA file and thought I’d check it was made correctly with Menu / Actions / Test.
      Discovered:
      a) PA always issues a UAC prompt to do this!
      b) PA always says there are many errors in PA files.

      Tech Support
    • Small UI / Theme bug in 2023

      Z

      Clipboard02.jpg

      See the, supposedly, blank space where the green box is? It’s like that in Modern Light theme too. I can toggle it, but it’s missing text or shouldn’t be there I guess?

      Thanks :)

      Tech Support
    • PowerArchiver and PACL for macOS

      spwolf

      Dear @Alpha-Testers and all of our users,

      time has come for testing of PowerArchiver and PACL for macOS.
      Please let us know here if you have Mac and can test latest builds.

      Features implemented:
      PowerArchiver 2020 - tabbing, opening, extracting, adding, testing, favorite folders, support for multiple languages, opening via Finder, explorer mode, installer.
      PACL 10 - support for most formats and features in Windows version.

      Upcoming: Tools such as archive converter, batch zip, multi-extract.

      To start testing, please sign up here in this thread, and we will send you latest build.

      thank you!

      Ashampoo_Snap_Wednesday, November 20, 2019_12h54m56s_008_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m05s_009_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m14s_010_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m30s_011_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m39s_012_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m49s_013_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h56m00s_014_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h54m43s_007_.png

      76e97ab9-8d75-4175-9ce8-446500031f38-image.png

      Tech Support
    • Functions in Windows 11 context menu no longer work after last Windows Update

      T

      For some reason, the PowerArchiver functions in the Windows 11 context menu no longer work after the last Windows Update. Only the functions in the classic context menu function as they should.

      I’ve tried uninstalling PowerArchiver and using RevoUninstaller to remove all bits and pieces that were left behind and did a clean install of PowerArchiver, it didn’t fix the issue. Other items in the Windows 11 context menu work.

      Tech Support

    PA 14.00.18 load time

    Tech Support
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    • drteeth
      drteeth last edited by

      The first time PA loads, either directly (I load the program) or via a right-click action seems to be quite long. Long enough for me to think I must have done something wrong (e.g. not double-clicked fast enough) so I do it again and end up with two or more instances. PA 2012 was definitely faster in loading.

      DrT

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        nothing changed in shell extensions, while main program did get new skin… what OS, any AV?

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        • RJWaring
          RJWaring last edited by

          I’ve been working on the 2013 version since alpha on Windows XP, 7 and 8 all different specs and brands, I can’t say i’ve noticed any such delay.

          Certainly sounds odd!

          Have you tried Uninstalling PowerArchiver, and installing from scratch and see if it continues to show the same issue?

          drteeth 1 Reply Last reply Reply Quote 0
          • drteeth
            drteeth @RJWaring last edited by

            Hi,

            I did install and uninstall anyway. The installer seems to do an uninstall too rather than an install over the top.

            OS Win 7 x64, AV is ESET v6. I have just added PA as an exclusion to my AV and startup seemed faster. I’ll keep an eye on this.

            Thanks Guys,

            DrT

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            • spwolf
              spwolf conexware last edited by

              was it like 0.5s slower than now, or 5s slower?

              if it is substantially slower, we can maybe contact ESET and see about them “fixing” it in the future.

              drteeth 1 Reply Last reply Reply Quote 0
              • S
                Socrates Banned last edited by

                With Webroot, it takes 2 to 2½ seconds, at least if PA Starter is already loaded.

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                • R
                  robertmc8 last edited by

                  It’s even loads slower on windows 8.1 preview :). I’m still having issue with cab support recompress issue after you click next on my drivers you get error box pop up you have do it on windows 8 pro 64bit. It’s been two weeks since last contact in email about the subject I’m thinking calling you guys live on phone on Wed.

                  spwolf 1 Reply Last reply Reply Quote 0
                  • spwolf
                    spwolf conexware @robertmc8 last edited by

                    @robertmc8:

                    It’s even loads slower on windows 8.1 preview :). I’m still having issue with cab support recompress issue after you click next on my drivers you get error box pop up you have do it on windows 8 pro 64bit. It’s been two weeks since last contact in email about the subject I’m thinking calling you guys live on phone on Wed.

                    there is no difference between 8 and 8.1 in loading, i run 8.1 personally… however what I had happen with 8.1 is itunes loading one cpu core to 100% in the background due to some bug of theirs, i had to uninstall it. If it is not something like that, then it could be AV… but otherwise, there is no difference when it comes to different Windows, compared to older version.

                    As to the cab, update that thread… i don’t see what we can do though, it is due to Windows apparently, not us. For some reason their cabinet.dll wont work for your purpose in Windows x64.

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                    • R
                      robertmc8 @spwolf last edited by

                      Well I’m going have do it dual boot with windows 7x home edition 64 then it works fine under there. :( oh well It could be windows 8.1 preview making it slow loading up.

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                      • drteeth
                        drteeth @spwolf last edited by

                        @spwolf:

                        was it like 0.5s slower than now, or 5s slower?

                        if it is substantially slower, we can maybe contact ESET and see about them “fixing” it in the future.

                        [My reply to this seems to have disappeared into the ether!]

                        It was A LOT slower. Do you want me to run some timings for you to present to ESET?

                        DrT

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                        • spwolf
                          spwolf conexware last edited by

                          that would be great… last time I think ESET did something similar back in 2006 or so, and when we reported it, they managed to “fix” it.

                          drteeth 1 Reply Last reply Reply Quote 0
                          • drteeth
                            drteeth @spwolf last edited by

                            @spwolf:

                            that would be great… last time I think ESET did something similar back in 2006 or so, and when we reported it, they managed to “fix” it.

                            Hmm. First run with PA NOT exceluded in ESET -24 secs (the sort of long loads I have been experiencing.
                            Next run with ESET exceluded from testing was 3 secs. From then on, ALL loads were 3 secs whether excluded or not in ESET. I have noticed the long loads in the past. PC completely rebooted between PA load tests.

                            Do you gave a debug tracing build I can run to provide further info?

                            DrT

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                            • spwolf
                              spwolf conexware last edited by

                              we cant debug anything on our side - ESET checks it first time, and after that result is cached.

                              1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware last edited by

                                i can confirm that when i launched 2013, eset service went to 50% cpu (one core 100%) and it took around 10s for PA to start…. i just tried it out.

                                1 Reply Last reply Reply Quote 0
                                • spwolf
                                  spwolf conexware last edited by

                                  are you sure it happened all the time?
                                  It seems to take long time once, then it stores its crc and never checks it again.

                                  but yeah, if you run it first time, it seems like everything gets blocked and nod32 takes up 60%-70% of cpu.

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                                  • spwolf
                                    spwolf conexware last edited by

                                    Since I have plenty of various pa.exe’s on my computer, i could easily reproduce this with Nod32… it is very very slow. I have no idea how AVs really work and what they do, but it seemed as if was checking something online.

                                    In any case, I have reported this to Nod32 team. I hope they fix it. While it doesnt happen after the first time (at least it is not super slow), it looks pretty bad the first time you run it. People will think it is due to PowerArchiver even though we have nothing to do with it.

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                                    • spwolf
                                      spwolf conexware last edited by

                                      ok, soe ESET responded that this will be “fixed” tomorrow…

                                      drteeth 1 Reply Last reply Reply Quote 0
                                      • drteeth
                                        drteeth @spwolf last edited by

                                        Excellent…nice to know I was not suffering another senior moment.

                                        1 Reply Last reply Reply Quote 0
                                        • spwolf
                                          spwolf conexware last edited by

                                          i think i will need to send them all versions in the future, unless this changes… let me know if you notice anything else with AVs. Once it decides to scan the file, it is really annoying :-).

                                          I forgot to turn it on and went to test some compression and it was really really slow… so it turned out it went to scan few files out of selected list :-)

                                          drteeth 1 Reply Last reply Reply Quote 0
                                          • drteeth
                                            drteeth @spwolf last edited by

                                            Think I’m going to have to lewave PA excluded permanently. Just has a > 20 second first load with the latest.20 beta.

                                            It’s no biggie as I trust PA and only download it from the official site. I could always scan it manually.

                                            spwolf 1 Reply Last reply Reply Quote 0
                                            • spwolf
                                              spwolf conexware @drteeth last edited by

                                              @drteeth:

                                              Think I’m going to have to lewave PA excluded permanently. Just has a > 20 second first load with the latest.20 beta.

                                              It’s no biggie as I trust PA and only download it from the official site. I could always scan it manually.

                                              i uninstalled it from my computer, it was making everything slow… i will email them again, because it seems that i will have to for each new release.

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                                              • P
                                                PeterM @spwolf last edited by

                                                Hi

                                                Sorry to jump in on my first post, I have similar problems with very slow startup (20-30 secs) of PowerAchiver, after that first start it’s fine. It occurs on both of my PC’s using XP and Win7 64bit which both have ESET installed.
                                                Since reading this post I have emailed ESET support (been annoying at times).

                                                Peter

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                                                • P
                                                  PeterM @PeterM last edited by

                                                  Hi again

                                                  Good support from ESET (replied quick)
                                                  added the exclusion for PA and it works!.
                                                  which I added C:\Program Files\PowerArchiver*.*

                                                  From ESET Support:

                                                  please make sure that you have the latest version of ESET software installed: http://kb.eset.com/esetkb/index?page=content&id=SOLN2788

                                                  NOTE: The latest version of ESET software is version 6

                                                  If you need to UPGRADE to the latest version, which is FREE with a current license, please refer to:
                                                  [

                                                  To exclude a program or file please complete the following:

                                                  For Windows XP (Vista and 7 is very similar).
                                                  1. Click on “Start”.
                                                  2. Click on “All Programs”.
                                                  3. Click on “ESET”.
                                                  4. Click on “ESET NOD32 Antivirus” or “ESET Smart Security”.
                                                  5. Click on the 2nd “ESET NOD32 Antivirus” or “ESET Smart Security”, this will open up the ESET Control Center.
                                                  6. Click on “Setup”.
                                                  7. Click on “Enter advanced setup…”
                                                  8. Expand “Computer”.
                                                  9. Expand “Antivirus and Antispyware”.
                                                  10. Click on “Exclusions”.
                                                  11. Click on “Add” and then navigate to the folder or file that you would like to exclude.

                                                  Please Note: You need to enter the exclusions like the following filename*.*
                                                  It is vital to have the wildcards at the end. e.g. c:\test*.*

                                                  Peter](http://kb.eset.com/esetkb/index?page=content&id=SOLN2788)

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                                                  • moles42
                                                    moles42 Alpha Testers last edited by

                                                    Welcome to the forum Peter…:)

                                                    Many thanks for taking the time to post the useful feedback from ESET.

                                                    Windows 10 Pro x64
                                                    Intel Core 2 Duo E6850 @ 3.00GHz
                                                    4.00GB Dual-Channel DDR2 @ 399MHz
                                                    NVIDIA GeForce GT 730

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                                                    • M
                                                      Mili conexware last edited by

                                                      Yes, thanks Peter!

                                                      P 1 Reply Last reply Reply Quote 0
                                                      • P
                                                        PeterM @Mili last edited by

                                                        Hope this solves some issues relating to slow startup (first time start)
                                                        for some as it fixed my problem. It was so annoying at times clicking to open
                                                        a file and it would just hang. By that time you already clicked on it 2 to 3 times which then ran multiple instances of PA.

                                                        Peter

                                                        spwolf 1 Reply Last reply Reply Quote 0
                                                        • spwolf
                                                          spwolf conexware @PeterM last edited by

                                                          @PeterM:

                                                          Hope this solves some issues relating to slow startup (first time start)
                                                          for some as it fixed my problem. It was so annoying at times clicking to open
                                                          a file and it would just hang. By that time you already clicked on it 2 to 3 times which then ran multiple instances of PA.

                                                          Peter

                                                          we will keep emailing them to add new version to their whitelist so you dont have to… it is very annoying, most people wont know to do 11. steps required.

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                                                          • drteeth
                                                            drteeth last edited by

                                                            I have to say no p[erformance issues with ESET other than this one. Computer just as fast, if not moreso than Kaspersky - left Kaspersky as their mods arrogant and power mad in the extreme as well as being often wrong.

                                                            spwolf 1 Reply Last reply Reply Quote 0
                                                            • spwolf
                                                              spwolf conexware @drteeth last edited by

                                                              @drteeth:

                                                              I have to say no p[erformance issues with ESET other than this one. Computer just as fast, if not moreso than Kaspersky - left Kaspersky as their mods arrogant and power mad in the extreme as well as being often wrong.[/QUOTE]
                                                              i am so happy I dont use any :-).

                                                              For me NOD32 was pretty intrusive (compared to nothing)… I have had BD 2013 for testing, as we sell it, and it wasnt as intrusive, but as I am my own master on my own computer, i dont use any AVs in general (i dont download exe’s from internet, except major applications).

                                                              I guess it is not easy for them to fight off all the evil :-)

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                                                              • drteeth
                                                                drteeth last edited by

                                                                OT: I wish I had the cajones to run without AV. I am very naughty on the internet and do not get much of a peep from my AVs. I am much more worried about rogue web sites that infect PCs. Infected exe’s are sooo yesterday LOL.

                                                                Both KAV and ESET do not slow down the machine at all, but KAV would not accept exceptions without nagging about them. No probs with ESET. I do not like the AVs whose interfaces have gaudy colours and do not allow detailed configuration - i.e. they are designed for noobs.

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                                                                • spwolf
                                                                  spwolf conexware last edited by

                                                                  we got access to their whitelist ftp, so we will have to upload each new release there and it will be auto-magically whitelisted by ESET.

                                                                  So let us know if you continue noticing anything :-)

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                                                                  • drteeth
                                                                    drteeth last edited by

                                                                    I am still having to list it in the exclusions. I have PA 14.00.20 and had not run it at all since booting earlier. I removed the exclusion from ESET and had to wait approx 15-20 secs for the window to appear. Has this latest version been (supposedly) whitelisted yet?

                                                                    spwolf 1 Reply Last reply Reply Quote 0
                                                                    • spwolf
                                                                      spwolf conexware @drteeth last edited by

                                                                      @drteeth:

                                                                      I am still having to list it in the exclusions. I have PA 14.00.20 and had not run it at all since booting earlier. I removed the exclusion from ESET and had to wait approx 15-20 secs for the window to appear. Has this latest version been (supposedly) whitelisted yet?

                                                                      it probably takes them a little bit, like a day, we uploaded 2013 b4 and 2012 official today.

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                                                                      • spwolf
                                                                        spwolf conexware last edited by

                                                                        do let us know if this changes in next day or two, as it should. I uninstalled it myself.

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                                                                        • drteeth
                                                                          drteeth last edited by

                                                                          Seems to be okay today. I have deleted the exclusion and will monitor the situation.

                                                                          Regards

                                                                          DrT

                                                                          spwolf 1 Reply Last reply Reply Quote 0
                                                                          • spwolf
                                                                            spwolf conexware @drteeth last edited by

                                                                            @drteeth:

                                                                            Seems to be okay today. I have deleted the exclusion and will monitor the situation.

                                                                            Regards

                                                                            DrT

                                                                            ok, please do. thanks!

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                                                                            • R
                                                                              robertmc8 @spwolf last edited by

                                                                              I’m having load time issues on windows 8.1 preview let you know takes about 45 secs to load. I’m on OCZ vertex 3 90gig with 16gig of ram.

                                                                              spwolf 1 Reply Last reply Reply Quote 0
                                                                              • spwolf
                                                                                spwolf conexware @robertmc8 last edited by

                                                                                @robertmc8:

                                                                                I’m having load time issues on windows 8.1 preview let you know takes about 45 secs to load. I’m on OCZ vertex 3 90gig with 16gig of ram.

                                                                                thats pretty crazy… any antivirus?

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                                                                                • R
                                                                                  robertmc8 @spwolf last edited by

                                                                                  Nope It’s not Norton 360 no beta I was even testing new norton 360 v21 it still did that. I used Norton 360 all the time. There was no issue with 2012 version. I’m on AMD system.

                                                                                  spwolf 1 Reply Last reply Reply Quote 0
                                                                                  • R
                                                                                    robertmc8 last edited by

                                                                                    I just test with windows 7 on my backup 1 TB hard drive normal it loads fine. Really quick. Even with norton 360 installed there also. spwolf’s if you want I can make recording video of the loading issue on my desktop? Sometime this week.

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                                                                                    • spwolf
                                                                                      spwolf conexware @robertmc8 last edited by

                                                                                      @robertmc8:

                                                                                      Nope It’s not Norton 360 no beta I was even testing new norton 360 v21 it still did that. I used Norton 360 all the time. There was no issue with 2012 version. I’m on AMD system.

                                                                                      not sure if i understood - do you have Norton installed or not?

                                                                                      There is no reason for PA to load that slow… I have Windows 8.1 myself and it is exactly the same as Windows 8 when it comes to startup. It has to be something blocking it like Norton or ESET in this thread.

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                                                                                      • R
                                                                                        robertmc8 @spwolf last edited by

                                                                                        Yes Norton is install same issue also without install. It just loads slow. You on ssd?

                                                                                        spwolf 1 Reply Last reply Reply Quote 0
                                                                                        • spwolf
                                                                                          spwolf conexware @robertmc8 last edited by

                                                                                          @robertmc8:

                                                                                          Yes Norton is install same issue also without install. It just loads slow. You on ssd?

                                                                                          yeah but it loads in 1.8s total… probably a lot slower computer than yours as it is laptop… i will check with 360.

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                                                                                          • R
                                                                                            robertmc8 last edited by

                                                                                            My pc specs with turbo up to 3.8ghz on air :). http://valid.canardpc.com/2891262

                                                                                            1 Reply Last reply Reply Quote 0
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