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    • Power Archiver Starter - CPU and power overhead

      PA_Fan

      I’m running PA 21.00.17 64-bit on a 64-bit i7 desktop with W10 Pro, latest version. This 32gb of installed RAM.

      As I use the PA pbs system for a number of scheduled archiving operations throughout the day, PA Starter is set to load and run at system startup.

      In the course of trying to identify some causes of slowness and bottlenecks in other processes, I notice that PA Starter (PAS) always runs at between 11% and 15% of CPU (see screenshot), usually at about 12-13%. This is by far the highest demanding process on the system, as shown by Task Manager. In Performance Monitor, PAS Average CPU is 8.32, with every other process at less that 1 i.e. in decimal places only.

      Task Manager also shows PAS Power Usage as “Very High”, and is the only process shown thus.

      I have looked again at the information about PAS at https://wiki.powerarchiver.com/en:help:details:powerarchiver_starter, which was last modified in 2016. The article states a low memory usage for PAS of 784k, which is fair enough, but it is the large CPU overhead which is of concern.

      It is of course possible to change the PAS priority, but this has no effect on CPU overhead.

      However, is it possible to change PAS, which is required only at intervals to initiate PA scheduled tasks, from consuming so much system resource for every moment of the day?

      PA Starter.jpg

      Tech Support
    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support

    Cloud: Autorize SkyDrive doesn't work

    Tech Support
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    • guido
      guido last edited by

      After pressing OK to enable the permissions for PA (Which are a lot, can yo u explain why?)

      The form just stays blanco. And none responsive.

      Windows 11 Pro ENU x64
      Intel Core I7
      32 GB RAM

      1 Reply Last reply Reply Quote 0
      • guido
        guido last edited by

        I guess it took so long to create the filelist.

        Windows 11 Pro ENU x64
        Intel Core I7
        32 GB RAM

        1 Reply Last reply Reply Quote 0
        • spwolf
          spwolf conexware last edited by

          it is hard to understand whats going on :-)

          I guess i need to try it out myself.

          1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware last edited by

            you mean why all the access rules? dunno, thats how it works… it is only your PowerArchiver though, not some web application, but your local PA.

            1 Reply Last reply Reply Quote 0
            • spwolf
              spwolf conexware last edited by

              so how many files do you have there? was it faster 2nd time? was it non responsive first time? I got nothing inside right now, so i will try to reproduce.

              1 Reply Last reply Reply Quote 0
              • RJWaring
                RJWaring last edited by

                Ironically, I was just going to make a post about this.

                Skydrive seems from the start go unstable.

                The 1st this is the Authorize Dialog hangs once you have logged in and there is now way other that to exit the application via task manager.

                Then there seems to be a delay or hang on most of the files and folders.

                Attachment Cloud and Dropbox both worked without issue and are quick.

                1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware last edited by

                  Authorize is an IE window that access’s the SkyDrive website… once you authorize it, it saves the token on your computer… but thats all up to SkyDrive I believe… we will see more about it.

                  RJWaring 1 Reply Last reply Reply Quote 0
                  • A
                    amh209 last edited by

                    Trying to get Google Drive to work. I clicked on it and it took a minute, opened a window, then asked for email and password.

                    Entered the info, then the screen updated and wanted me to accept the terms, which I did. It takes a few seconds and then it gives an error unable to load the page.

                    spwolf 1 Reply Last reply Reply Quote 0
                    • spwolf
                      spwolf conexware @amh209 last edited by

                      @amh209:

                      Trying to get Google Drive to work. I clicked on it and it took a minute, opened a window, then asked for email and password.

                      Entered the info, then the screen updated and wanted me to accept the terms, which I did. It takes a few seconds and then it gives an error unable to load the page.

                      yeah, i just checked, it is all done via Google pages - it doesnt have anything to do with PA itself - it doesnt go to our site, nor anything is stored on our site… it is all done by google.com and whatever the name of skydrive itself is.

                      Now I wonder if the problems people are having are due to crappy IE, because it is IE that opens up as it is always installed on the system. But there is nothing we can do about that though.

                      It does seem that IE11 they have in 8.1 I am using is finally usable… 10 was horrible on my computer, didnt want to load anything properly.

                      1 Reply Last reply Reply Quote 0
                      • guido
                        guido last edited by

                        FYI, my 25GB SkyDrive is almost Full.

                        Windows 11 Pro ENU x64
                        Intel Core I7
                        32 GB RAM

                        1 Reply Last reply Reply Quote 0
                        • guido
                          guido last edited by

                          Second time is just as slow.

                          Windows 11 Pro ENU x64
                          Intel Core I7
                          32 GB RAM

                          1 Reply Last reply Reply Quote 0
                          • spwolf
                            spwolf conexware last edited by

                            a lot of files - how many files are there and how long it takes? We can at least make it more responsive… i will upload a lot of small files to mine to test

                            1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware last edited by

                              we were able to improve the load times for the file list, lets see by how much.

                              1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware last edited by

                                ok, so 15s for .20 vs 28s for .18, for logging/loading filelist Skydrive. So abou 2x faster for newer version.

                                This is for +1000 files or so… we also added some “progress” messages and little bit more responsive, also fixed total upload progress bar.

                                It is not perfect yet, but it is better.

                                1 Reply Last reply Reply Quote 0
                                • guido
                                  guido last edited by

                                  it takes almost 5 minutes…

                                  Windows 11 Pro ENU x64
                                  Intel Core I7
                                  32 GB RAM

                                  1 Reply Last reply Reply Quote 0
                                  • spwolf
                                    spwolf conexware last edited by

                                    so it will take 1/2 now, at least :P

                                    we could do caching… we will see… (in the future)

                                    guido 1 Reply Last reply Reply Quote 0
                                    • guido
                                      guido @spwolf last edited by

                                      well this is already 1/2 :)

                                      Windows 11 Pro ENU x64
                                      Intel Core I7
                                      32 GB RAM

                                      1 Reply Last reply Reply Quote 0
                                      • spwolf
                                        spwolf conexware last edited by

                                        what version are you trying?

                                        1 Reply Last reply Reply Quote 0
                                        • guido
                                          guido last edited by

                                          .20

                                          Windows 11 Pro ENU x64
                                          Intel Core I7
                                          32 GB RAM

                                          1 Reply Last reply Reply Quote 0
                                          • spwolf
                                            spwolf conexware last edited by

                                            :-)

                                            1 Reply Last reply Reply Quote 0
                                            • spwolf
                                              spwolf conexware last edited by

                                              do you have many sub folders?

                                              maybe we could read only main folder and then later cache rest of them…. but otherwise, it is slow due to Skydrive in general… i just checked their options and nothing really too good that we can do, except to only open root folder.

                                              1 Reply Last reply Reply Quote 0
                                              • spwolf
                                                spwolf conexware last edited by

                                                i was testing google drive vs SkyDrive… Google has a lot more options for API. And it is a LOT faster off the bat… it is 3-4 seconds for 1000+ files for me, while 14s for SkyDrive for same amount of files.

                                                1 Reply Last reply Reply Quote 0
                                                • RJWaring
                                                  RJWaring @spwolf last edited by

                                                  @spwolf:

                                                  Authorize is an IE window that access’s the SkyDrive website… once you authorize it, it saves the token on your computer… but thats all up to SkyDrive I believe… we will see more about it.

                                                  Can you not write a time out script so if the screen stays for a period of time it then closes the windows?

                                                  The problem isn’t with waiting it’s the fact that your stuck andunable to uuse PowerArchiver until it’s finished.

                                                  1 Reply Last reply Reply Quote 0
                                                  • guido
                                                    guido last edited by

                                                    10.000 files, 351 folders

                                                    Windows 11 Pro ENU x64
                                                    Intel Core I7
                                                    32 GB RAM

                                                    spwolf 1 Reply Last reply Reply Quote 0
                                                    • spwolf
                                                      spwolf conexware @guido last edited by

                                                      @guido:

                                                      10.000 files, 351 folders

                                                      how many in root?

                                                      1 Reply Last reply Reply Quote 0
                                                      • guido
                                                        guido last edited by

                                                        10 folder and 2 files in root

                                                        Windows 11 Pro ENU x64
                                                        Intel Core I7
                                                        32 GB RAM

                                                        1 Reply Last reply Reply Quote 0
                                                        • spwolf
                                                          spwolf conexware last edited by

                                                          ok, so this update is live for everyone (.20)… it is also different from your’s guido… but nothing related to SkyDrive or clouds…

                                                          1 Reply Last reply Reply Quote 0
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