Can't edit user information



  • Unable to edit any of my forum user details. In fact, even though I am logged in I get a dialog box saying I don’t have permission to access the page. :mad: WTF!!! They’re MY user details and settings so why is it I don’t have permission to view or edit them? Here’s the screenshot:


  • conexware

    you cant edit it because spammers use them to enter their info… and that wont change anytime soon, sorry.



  • That has got to be the lamest excuse I have ever heard. If they are spammers then why not close their account and deny them access? Your response implies that you know who is and isn’t a spammer so why not just stop them? What if my email address or other profile info changes and I no longer have access to the email address used here? There is no way for me to update it? Then what’s the use of even creating a user profile in the first place?


  • conexware

    @KoloheWiz:

    That has got to be the lamest excuse I have ever heard. If they are spammers then why not close their account and deny them access? Your response implies that you know who is and isn’t a spammer so why not just stop them? What if my email address or other profile info changes and I no longer have access to the email address used here? There is no way for me to update it? Then what’s the use of even creating a user profile in the first place?

    you can email us for help with that, or anything else.

    What exactly were you going to change on that profile page? Email? send us the info via support page and we will help you out.


  • conexware

    Please understand - and this goes for everyone - it is not like we like to moderate forums.

    We would love to have it all open and easy for everyone to post pics and everything else they want. However, there are very sophisticated bots going on forums right now that can automatically break any automated check during signup.

    What happens after that? If it is all left open, we end up with 100 porn threads posted in a minute. And while we moderate forums, and we have our long time users moderate them as well, there is always time in the dead of the night where it takes 2-3 hours for someone to see spam/porn being posted and to delete it. It is 2-3 hours too much for us.

    We are only compression company that I know of that have public forums. We dont want to close them because we have to spend hour a day just deleting spam/porn.

    It is unfortunate but thats how it is right now when it comes to forums. Whatever automated way there is to detect spam bots, it does not work. Only thing extra we can do is to approve every user or even every post manually and we dont want to cripple forum like that.



  • I can appreciate the spambots problem as I went through that experience several years ago with a forum I moderated and eventually closed. Back then there was no Captcha or other verification system like there is now. If your particular forum software doesn’t provide the necessary security features then maybe it’s time to look for an alternative. Thanks for answering my question about changing the email address in the profile.

    I do have a question regarding the email notification of your response, however. Can you explain why the email I received had a line that is NOT in your response above? Here is the quote from the email: “What exactly were you going to change on that profile page? Email? You only registered today.” According to your own forum records I joined on 11-02-2007. Maybe it’s just me but there seems to be a world of difference between 6 years and one day.


  • conexware

    @KoloheWiz:

    I can appreciate the spambots problem as I went through that experience several years ago with a forum I moderated and eventually closed. Back then there was no Captcha or other verification system like there is now. If your particular forum software doesn’t provide the necessary security features then maybe it’s time to look for an alternative. Thanks for answering my question about changing the email address in the profile.

    I do have a question regarding the email notification of your response, however. Can you explain why the email I received had a line that is NOT in your response above? Here is the quote from the email: “What exactly were you going to change on that profile page? Email? You only registered today.” According to your own forum records I joined on 11-02-2007. Maybe it’s just me but there seems to be a world of difference between 6 years and one day.

    I checked your user info afterwards :-).

    We got few people complain before that were not actual users of PA, just ppl who wanted link backs to their sites via profiles… PA.com has high PR rating on google so it is beneficial to do that. So they would come in with 1 post and ask why they cant edit profile.

    We use one of the most popular forum software out there and all the security addons there are, and everyone basically has same issues… most “solve” them by manually approving users which I think would be extremely annoying - because you would have to wait to post your question.

    In any case, we are always on forums, on support ticket system, on phone support or on web chat on your bottom right. We try to provide support in every way possible.

    Many forums closed due to all the spam, it has became crazy in past 2-3 years because they break any automated verification system within minutes.


 

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