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    • Missing virtual driver in Patchbeam

      pirrbe

      PA 2023 22.00.08
      Long time no seeing. So I start up the new year with a first problem : the virtual driver cannot be installed. Reason : it is missing in the Fast Ring PatchBeam Update Service…
      Virtual driver PA 2023-01-28 152607.png
      It seems a standard problem with new releases :-)
      Can I have a link or can it be fixed. Thank you. CU later

      Tech Support
    • PA 21.00.18 testing via context menu causes extraction of files

      D

      When the function for testing archives is invoked via the shell context menu (PowerArchiver > Test) then all the files in the archive get extracted to the current folder.

      The test dialog reports as many errors as there are files in the archive but it fails to give any hint as to which files are supposed to be erroneous or what the nature of the problem might be. Comparing the extracted files to the originals shows no differences at all.

      The .7z in question was produced with maximised compression settings in 7zip (taking forever but resulting in smaller archives than .7z produced by PowerArchiver with maximised settings). Therefore I wanted to see whether PowerArchiver can at least test .7z that it produced itself. Hence I had PowerArchiver convert a .pa with the same contents to .7z. There weren’t any errors reported but the resulting .7z contained fewer than half of the files contained in the .pa (137 of 366), so I scratched that test.

      Performance is abysmal when testing via the context menu (e.g. almost 2 minutes for testing a .7z that 7zip tests in 4 seconds), but that is most likely due to the fact that the extracted files are written to disk. Testing the same .7z in the PowerArchiver GUI takes only 8 seconds but causes the mysterious appearance of a UAC dialog, as reported elsewhere.

      The testing function is vital because PowerArchiver has a history of producing archives that it cannot unpack without errors or that do not conform to the respective file format standards (e.g. ZIP) so that other programs report them as erroneous.

      The point of creating archives is that the files in them will most likely have to be extracted at some point. If the extraction cannot be guaranteed to produce correct results then the whole program is absolutely pointless. Actually, worse than pointless - it causes data loss and hence damage.

      Tech Support
    • Start PowerArchiver 2023 Starter when my computer starts

      Brian Gregory

      In PowerArchiver 2023 22.00.06 configuration, the option labelled “Start PowerArchiver 2023 Starter when my computer starts” seems to be redundant.

      I am only allowed to change this option when PA Starter is disabled, and then it seems to be ignored.

      When I enable PA Starter this option is forced to the enabled state.

      I think it’d be good to remove “Start PowerArchiver 2023 Starter when my computer starts” completely. I’ve always found it confusing having both options.

      Added later: However i don’t particularly want to use queue but I do like having the PAStarter icon in my tray area.

      Tech Support
    • Testing .pa archives

      PA_Fan

      W10 Pro 22H2 - 64 -bit

      PA 22.00.06 (PA 2023)

      It has been the case with previous versions of PowerArchiver, but I had hoped that the latest might behave differently. Not so, I’m afraid.

      I have, for various obscure reasons, created a few .pa archives, mainly in the hope that they will save me some more space. From time to time, I use the “Test” option to check that important archives are OK and uncorrupted.

      With every .pa archive I’ve tested, the process runs through OK but then reports that there are errors. This is always the number of files in the archive e.g. if 11 files, then 11 errors reported.

      In the .pa, I can:-

      preview the files (usually PDF) extract some or all files and look at or use them convert the .pa to a .zip or .zipx archive, which then works fine and tests without errors

      Is it the case that the Test routine isn’t designed for .pa archives, or is there another reason? Although the .pa seems to function properly, despite the test reporting errors, I would like to be sure that every .pa is OK and not “broken”.

      Some of the .pas are quite old and produced with earlier PA versions (they are truly “archives”). If I extract all the files in the old .pa, create a new, fresh .pa and add back the files to that, then test the new, no errors (at least in the .pa I’ve tried this on) are reported. This would suggest a mismatch between old .pas and newer versions of PA itself.

      Tech Support
    • PA 21.00.18 Action / Test behaves oddly for me on .PA files

      Brian Gregory

      PA 21.00.18 running on Windows 7 64 bit.
      I made a big .PA file and thought I’d check it was made correctly with Menu / Actions / Test.
      Discovered:
      a) PA always issues a UAC prompt to do this!
      b) PA always says there are many errors in PA files.

      Tech Support
    • Small UI / Theme bug in 2023

      Z

      Clipboard02.jpg

      See the, supposedly, blank space where the green box is? It’s like that in Modern Light theme too. I can toggle it, but it’s missing text or shouldn’t be there I guess?

      Thanks :)

      Tech Support
    • PowerArchiver and PACL for macOS

      spwolf

      Dear @Alpha-Testers and all of our users,

      time has come for testing of PowerArchiver and PACL for macOS.
      Please let us know here if you have Mac and can test latest builds.

      Features implemented:
      PowerArchiver 2020 - tabbing, opening, extracting, adding, testing, favorite folders, support for multiple languages, opening via Finder, explorer mode, installer.
      PACL 10 - support for most formats and features in Windows version.

      Upcoming: Tools such as archive converter, batch zip, multi-extract.

      To start testing, please sign up here in this thread, and we will send you latest build.

      thank you!

      Ashampoo_Snap_Wednesday, November 20, 2019_12h54m56s_008_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m05s_009_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m14s_010_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m30s_011_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m39s_012_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m49s_013_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h56m00s_014_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h54m43s_007_.png

      76e97ab9-8d75-4175-9ce8-446500031f38-image.png

      Tech Support
    • Functions in Windows 11 context menu no longer work after last Windows Update

      T

      For some reason, the PowerArchiver functions in the Windows 11 context menu no longer work after the last Windows Update. Only the functions in the classic context menu function as they should.

      I’ve tried uninstalling PowerArchiver and using RevoUninstaller to remove all bits and pieces that were left behind and did a clean install of PowerArchiver, it didn’t fix the issue. Other items in the Windows 11 context menu work.

      Tech Support

    Powerarchiver hangs for 5-6 seconds when pressing the "Extract" button

    Tech Support
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    • O
      ocp1000 last edited by

      Hello,
      When I open an archive and press the “Extract” button, PowerArchiver just hangs for 5-6 seconds before showing me the file directory tree.
      I tried changing the settings so it’ll always point to my “My Documents” settings, but this also causes the software to hang.

      It happens for every archive, regardless of size.
      I’m using Windows 7 64Bit with PowerArchiver version 13.03.02

      Any ideas why this is happening?

      1 Reply Last reply Reply Quote 0
      • M
        Mili conexware last edited by

        Just tested it on a very slop computer and the extract dialog appears in a one second approximately.

        Is there an Anti Virus application that may be slowing it down?
        Or a network location that takes time to read upon opening the extract/browse dialog?

        O 1 Reply Last reply Reply Quote 0
        • O
          ocp1000 @Mili last edited by

          I do have an anti-virus (NOD32) but I’ve switched it off; Still, it takes 5-6 seconds. I’m not connected to any network.
          I tried installing different compression utilities, but the slowness seems to affect only PowerArchiver.
          Is there some debug log I can look at / send you for analysis?

          1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware last edited by

            @ocp1000:

            Hello,
            When I open an archive and press the “Extract” button, PowerArchiver just hangs for 5-6 seconds before showing me the file directory tree.
            I tried changing the settings so it’ll always point to my “My Documents” settings, but this also causes the software to hang.

            It happens for every archive, regardless of size.
            I’m using Windows 7 64Bit with PowerArchiver version 13.03.02

            Any ideas why this is happening?

            did it work faster before? And if so, what happened in between?
            Even AV shouldnt be slowing it down, there is no reason for it - but additionally, disabling AV wont actually disable AV, it continues working in the bg, you gotta uninstall it quickly and check (and of course install again).

            Try setting some simple folder to be default and see what happens then. Something like C:\test.

            O 1 Reply Last reply Reply Quote 0
            • O
              ocp1000 @spwolf last edited by

              @spwolf:

              did it work faster before? And if so, what happened in between?
              Even AV shouldnt be slowing it down, there is no reason for it - but additionally, disabling AV wont actually disable AV, it continues working in the bg, you gotta uninstall it quickly and check (and of course install again).

              Try setting some simple folder to be default and see what happens then. Something like C:\test.

              I completely uninstalled my anti-virus software and still no change, it take 3-4 seconds until I see my directory listing after pressing the “Extract” button.
              As for your question whether this worked faster before, the answer is Yes. The only changes that I’ve made were these:
              1. Reinstalled Windows 7 ultimate SP1, this time the 64bit version (my previous version was 32bit).
              2. Installed a second hard drive so now I have 2 physical drives.

              I also don’t have a “weak” computer spec: Intel Core-i7 930 2966MHz with 4GB memory.

              Any idea why this is happening?
              Is there a debug feature I can turn on and send a debug log to identify the problem? I really like this software but this issue is driving me nuts.

              1 Reply Last reply Reply Quote 0
              • spwolf
                spwolf conexware last edited by

                Hi,

                I am sorry for your troubles - lets see what happens with Beta coming out next week and we will start troubleshooting from there.

                thank you!

                O 1 Reply Last reply Reply Quote 0
                • O
                  ocp1000 @spwolf last edited by

                  @spwolf:

                  Hi,

                  I am sorry for your troubles - lets see what happens with Beta coming out next week and we will start troubleshooting from there.

                  thank you!

                  I’ve installed the latest BETA (version 14.00.17) and the issue persists.
                  How can I send you a debug log?

                  1 Reply Last reply Reply Quote 0
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