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    • Right-click encrypt not working

      L

      Powerarchiver 2022
      Right-click and select Encrypt on a folder does not work.
      Although it says it encrypts, there is no encrypted file in the destination folder.

      Tech Support
    • File Explorer Shell Extension crash on Junction

      W

      Re: Explorer.exe Crash on right click

      This appears to be happening again with the Power Archiver 2022 shell extensions.

      When I have Use Explorer Shell Extensions enabled in Power Archiver Configuration and right-click on c:\Users\username\Start Menu, (hidden Junction file), File Explorer crashes.

      I have version 21.00.15 (03/2022) 64-bit installed in Windows 10 Version 21H2 (Build 19044.1826).

      Tech Support
    • Latest version and online update

      P

      The online update feature within the program suggests there is a later version than the ‘.17’ available on the web site. But clicking either download or update just reinstalls version .17.

      Either there isn’t an update OR
      the “download” and 'update" links should be repaired.

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • PowerArchiver Purchase

      C

      Hi,

      When you click on the Buy Now link, you come across four tabs - Home or Work, Enterprise Unlimited, Educational Discount, & Gift Discount.

      What is the difference between a licence purchased via Gift Discount and a Home/Work licence?

      Also, how can I renew the PowerArchiver Select plan a year after the purchase? Will it remind me automatically?

      Best,

      Tech Support
    • Power Archiver Starter - CPU and power overhead

      PA_Fan

      I’m running PA 21.00.17 64-bit on a 64-bit i7 desktop with W10 Pro, latest version. This 32gb of installed RAM.

      As I use the PA pbs system for a number of scheduled archiving operations throughout the day, PA Starter is set to load and run at system startup.

      In the course of trying to identify some causes of slowness and bottlenecks in other processes, I notice that PA Starter (PAS) always runs at between 11% and 15% of CPU (see screenshot), usually at about 12-13%. This is by far the highest demanding process on the system, as shown by Task Manager. In Performance Monitor, PAS Average CPU is 8.32, with every other process at less that 1 i.e. in decimal places only.

      Task Manager also shows PAS Power Usage as “Very High”, and is the only process shown thus.

      I have looked again at the information about PAS at https://wiki.powerarchiver.com/en:help:details:powerarchiver_starter, which was last modified in 2016. The article states a low memory usage for PAS of 784k, which is fair enough, but it is the large CPU overhead which is of concern.

      It is of course possible to change the PAS priority, but this has no effect on CPU overhead.

      However, is it possible to change PAS, which is required only at intervals to initiate PA scheduled tasks, from consuming so much system resource for every moment of the day?

      PA Starter.jpg

      Tech Support
    • Slow multipart RAR extraction

      A

      I’m experiencing very slow extraction speed of multipart RAR files. For the first part the extraction is super fast but when PA reaches the part2.rar the extraction from there on gets super slow. PA needed for a 6,3 GB multipart archive 30 minutes to extract. I tested then with another program and it just took 70 seconds. I had this slow extraction speed with PA for quite a long time and I always thought that is maybe because of a high compression rate that the extraction would take longer. But it seems that only PA gets that slow.

      I have lots of multipart archives that are 10+ GB and with PA it would be really time consuming. Is there any solution to this?

      Tech Support
    • Action Move - Not Working in Tools - Batch Archive

      G

      Hi. The “Move” Action seems to be Not Working when used in the Tool – Batch Archive.

      Using the Options – Configuration – Compression Profiles ---- I created a Profile with the Action of Move. Also set were Zip, and Method Deflate.

      When I use the Tool - Batch Archive – It appears to me that the Action Move does not Move the compressed files (basically add to zip, and delete the added file from original location on the same disk). Zip file(s) are created and look ok.

      Typically I on the Batch Archive process – I have selected options to use a Profile with the Move Action.

      File’s Current Folder Group files from same folder into same archive Add subfolders to separate archives

      My PowerArchiver version is 21.00.17 .

      Can you reproduce ? – Or do you need additional details or information?

      Tech Support
    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support

    Remembering encryption (again)

    Tech Support
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    • S
      Socrates Banned last edited by

      Good day.

      I had an earlier suggestion which you partly implemented.

      I am wondering if you can fully implement this at some point.

      I wanted PA to “remember” if a file was encrypted so that when I added a file I did not have to choose encryption — and the type of encryption.

      Once upon a time, whenever I would drag and drop a file to an encrypted archive, the encryption option was always set to disable. Since I do this probably 20-30 times a week, I thought it would be nice for the system to know / remember that it was encrypted.

      It now does – sort of. But once I drag and drop any file on an archive where I DON’T where the files are NOT encrypted (and change the encryption level to disable), then the system forgets every other encrypted file on my system. Once I reset it on every other encrypted file (6 of 7 of them), then the system “remembers” that it is encrypted. That is, it remembers until the next time I want to put a file in an unencrypted archive.

      Put differently. I have to set the encryption level on every frequently used archive for the system to remember it for any of my files, but if I disable it on even one archive, it disables it on all of them until I reset each one by one.


      While I have you, I would like to reiterate my request to allow move – as well as copy – to archive, perhaps by holding down the Shift or Control key when I drag and drop.

      Thanks.

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        it remembers last used setting, not archives.

        Otherwise, PA can detect if you have an ecnrypted file in archive… but what happens if you have 10 encrypted and 10 unencrypted files, which is easily possible in ZIP?

        S 1 Reply Last reply Reply Quote 0
        • S
          Socrates Banned @spwolf last edited by

          At least you understand the concern.

          If I have 10 archives I regularly use, nine of them are encrypted and one isn’t, then changing the one changes all 10.

          Wouldn’t it be better if it “recognized” that the file were encrypted?

          Perhaps I am wrong, but it seems there should be some way to avoid this problem. 'Cause the fix, for me, isn’t really much of a fix.

          BTW, I NEVER have a mix of encrypted and unencrypted files in the same archive, and I suppose I would have thought that was true for most people. I have a fairly good imagination, but I can think of only a few very odd circumstances where I might do that (although I don’t do it AT ALL).

          Then there is the other proposal I have made several times (sorry for being such a pest, but I know this is doable).

          1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware last edited by

            it is not the archive, but files inside - inside same archive, you can have both encrypted and unencrypted files… how do you decide what setting to automatically show you?

            S 1 Reply Last reply Reply Quote 0
            • S
              Socrates Banned @spwolf last edited by

              But the system doesn’t really remember the last setting. I have to reset EVERY encrypted archive to encryption for the system to remember.

              If I had to do this only once, it would be unfortunate, but not a serious problem. But as I said, Once I add a file to an unencrypted archive it is NOT enough to reset that option of one archive. It changes that option until I have reset the option on all my encrypted archives. So if doesn’t JUST remember the last setting. If the last setting is to disabled encryption resets the option on ALL encrypted archives.

              S 1 Reply Last reply Reply Quote 0
              • S
                Socrates Banned @Socrates last edited by

                I think a set of my interrelated concerns could be solved if you had an option for a ZIPX profile as well as a ZIP profile (see the attached image)
                attachment_p_29973_0_profiles.png

                1 Reply Last reply Reply Quote 0
                • M
                  Mili conexware last edited by

                  Hello!
                  You can make your own ZIPX profile by creating a new ZIP profile with, say, Optimized(Zipx) compression which you can use.

                  S 1 Reply Last reply Reply Quote 0
                  • S
                    Socrates Banned @Mili last edited by

                    I have that, but it does not show up as an option in the profile window I showed up in the last image.

                    Indeed, by default, you now have ZIPX as a default profile . . . but it doesn’t show in the first or second of the two drop-down windows (format and profile).

                    Does that indicate that there is a problem with my set up somewhere?

                    S 1 Reply Last reply Reply Quote 0
                    • S
                      Socrates Banned @Socrates last edited by

                      _

                      A solution . . . connected to a phenomenon I mentioned in an earlier thread.

                      If I change the format from ZIP to anything else and then back to zip, THEN I can see options in the drop-down profile menu. But I have to change to some other format first . . . and then back._

                      1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware last edited by

                        do you have several profiles setup, or is this about default profile? Is it only in drag and drop window or everywhere where there is profile option?

                        i just created profile named zip encrypt and showed up in main window add screen, main window drag and drop and shell extensions?

                        S 1 Reply Last reply Reply Quote 0
                        • S
                          Socrates Banned @spwolf last edited by

                          Drag and drop – which is about all I do.

                          Also, a profile I created before you could rename name, shows up once I changed profiles and changed back. It also shows up in the FTP drop-down profile options.

                          Any way to get rid of this name in the profiles. I looked at the registry, but it was reluctant to tinker since it appears 4-5 keys are interlinked to define those profiles — and I was afraid I would leave one or delete the wrong one.

                          1 Reply Last reply Reply Quote 0
                          • RJWaring
                            RJWaring last edited by

                            Use PowerArchiver’s backup tool that creates a registry copy of your configurations.

                            Then if you mess up PA’s registry to a point it wont work just double click on the PA Backup you made and that will recover you working config settings.

                            There is no risk to you OS by modding PA’s registry… Belieave me i’ve been in there allot.

                            S 1 Reply Last reply Reply Quote 0
                            • S
                              Socrates Banned @RJWaring last edited by

                              Thanks.

                              The old profile is gone and PA seems to be chugging along just fine.

                              1 Reply Last reply Reply Quote 0
                              • A
                                AshlynnCurtis last edited by

                                Nice Post. You have provided good information, Please keep writing.
                                Thanks.

                                Sales Training

                                1 Reply Last reply Reply Quote 0
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