Another issue with virtual drive



  • I can reproduce this.

    I have not used virtual drive for a while. I mount an ISO…NO drive letter appears. I mount a second ISO, no drive letter appears. The ISOs cannot be deleted so something is happening. When I mount a third ISO, I get a BSOD. I mount by right-clicking an ISO and selecting 'Mount as Virtual Drive…@

    I am writing this from Linux as my Win7 x64 PC reboots for the 6th time with this issue. I casn test it on other OSs on other PCs if needed.

    Please just ask for any further info. I go through phases of using this feature and am lost without it.

    Using the latest version of PA 2012 and the Starport drivers - I check for updates quite frequently.

    Please advise.

    Regards

    DrTeeth

    Update: Uninstalled the Starport drivers and reinstalled via PA with no change (2 no drive letters and 3rd one gives BSOD). Until I get advice for troubleshooting, I will uninstall and have to use another software solution for virtual drives.


  • conexware

    did something change in your system? It seems as if something is blocking virtual drive drivers or something like that… actual drivers have not changed in years.



  • Hi,

    I am not aware of anything that has changed. I have another x64 bit Windows OS on this main PC, that is running the same system drivers etc and The Virtual Drive works perfectly. I assume that that rules out anything ‘low level’?

    I thought I had found the conflict, but further investigation revealed that I had not. The virtual drive worked immediately after the driver install.

    I can mount an ISO, but no drive letter appears. I can TRY to unmount an ISO, but, in spite of a message saying that the drive has been unmounted, it still appears as mounted in the unmount dialogue. The presence of the mounted ISOs stops a reboot. I’m completely stuck now.

    DrT


  • conexware

    Just to confirm,
    It works fine on one system but it does not on another one?



  • Yes, it also works fine on the same system in another 64 bit Windows setup (Vista SP2) using the same drivers as the Win 7 x64 setup (I multi boot my main PC). I have uninstalled and reinstalled both the PA and SPTD drivers several times without any change.

    They have always worked flawlessly for me before.

    DrT


  • conexware

    it is obviously something that has caused this, some other driver or something similar… i need to check how to actually uninstall the driver properly (aka clean installation)… Remind me if I dont post anything in few days 🙂



  • Will do spwolf.

    Thanks

    DrT



  • Reminder for spwolf for manual driver uninstall instructions as requested. Thanks in advance, DrT



  • Could you please post the manual uninstall instructions for the virtual device drivers that you mentioned?

    Thanks again,

    DrT


  • conexware

    @drteeth:

    Could you please post the manual uninstall instructions for the virtual device drivers that you mentioned?

    Thanks again,

    DrT

    i am on vacation until Sunday 🙂

    I tried to quickly figure it out but didnt help….



  • I thought you were a bit quiet ;-). Sorry to hassle you on holiday, but I had known I would have stayed schtum.

    Though the issue is very annoying (as PA’s virtual drive works the best out of all the others I have tried as a replacement) I do have a working replacement, though don’t like it. At least I can wait for the manual uninstall.

    Regards

    DrT



  • Any news on this one yet?

    DrT


  • conexware

    still not Monday 🙂



  • @spwolf:

    still not Monday 🙂

    Sorry, I thought you posted over a week ago - damn my addled memory. I am REALLY sorry.

    DrT



  • Gentle reminder<hoping spwolf="" has="" not="" extended="" his="" holiday="" and="" is="" sipping="" pina="" coladas="" on="" some="" distant="" sunny="" beach="">

    Regards

    DrT</hoping>


  • conexware

    Device Manager> Storage Controllers> Starport Storage Controller… uninstall it and then reboot… then install pavd again and see if that helps?

    thanks and sorry for the delay! I couldnt find it initially, who knows where was I looking.



  • Hi,

    @spwolf:

    Device Manager> Storage Controllers> Starport Storage Controller… uninstall it and then reboot… then install pavd again and see if that helps?

    That was the first (and second and third and…) thing I tried and it does not help at all.

    Please see screen shot - still no drive letter. Problem still remains.

    Regards

    DrT
    attachment_p_29801_0_2012-08-28_21h44_49.png



  • Sorry for my impatience, but I use this feature daily and am really missing it. Can anything else other than a standard uninstall be advised?

    DrT


  • conexware

    @drteeth:

    Sorry for my impatience, but I use this feature daily and am really missing it. Can anything else other than a standard uninstall be advised?

    DrT

    unfortunately it seems that something else in your Windows installation is blocking it as it works on the same computer but different Windows installation.

    Is it too much work to reinstall Win?



  • Reinstalling is not an option as a) it would be a massive undertaking, but more importantly, b) I would very likely install the software that is conflicting as I would not know which was the guilty party.

    I am more than happy and able to modify the registry or anything else that could fix this if you have any ideas.

    What sort of things could conflict? All chipset drivers are the same version across all versions of Windows on this machine.

    Regards

    DrT


 

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