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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support

    Another issue with virtual drive

    Tech Support
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    • drteeth
      drteeth last edited by

      I can reproduce this.

      I have not used virtual drive for a while. I mount an ISO…NO drive letter appears. I mount a second ISO, no drive letter appears. The ISOs cannot be deleted so something is happening. When I mount a third ISO, I get a BSOD. I mount by right-clicking an ISO and selecting 'Mount as Virtual Drive…@

      I am writing this from Linux as my Win7 x64 PC reboots for the 6th time with this issue. I casn test it on other OSs on other PCs if needed.

      Please just ask for any further info. I go through phases of using this feature and am lost without it.

      Using the latest version of PA 2012 and the Starport drivers - I check for updates quite frequently.

      Please advise.

      Regards

      DrTeeth

      Update: Uninstalled the Starport drivers and reinstalled via PA with no change (2 no drive letters and 3rd one gives BSOD). Until I get advice for troubleshooting, I will uninstall and have to use another software solution for virtual drives.

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        did something change in your system? It seems as if something is blocking virtual drive drivers or something like that… actual drivers have not changed in years.

        1 Reply Last reply Reply Quote 0
        • drteeth
          drteeth last edited by

          Hi,

          I am not aware of anything that has changed. I have another x64 bit Windows OS on this main PC, that is running the same system drivers etc and The Virtual Drive works perfectly. I assume that that rules out anything ‘low level’?

          I thought I had found the conflict, but further investigation revealed that I had not. The virtual drive worked immediately after the driver install.

          I can mount an ISO, but no drive letter appears. I can TRY to unmount an ISO, but, in spite of a message saying that the drive has been unmounted, it still appears as mounted in the unmount dialogue. The presence of the mounted ISOs stops a reboot. I’m completely stuck now.

          DrT

          1 Reply Last reply Reply Quote 0
          • M
            Mili conexware last edited by

            Just to confirm,
            It works fine on one system but it does not on another one?

            1 Reply Last reply Reply Quote 0
            • drteeth
              drteeth last edited by

              Yes, it also works fine on the same system in another 64 bit Windows setup (Vista SP2) using the same drivers as the Win 7 x64 setup (I multi boot my main PC). I have uninstalled and reinstalled both the PA and SPTD drivers several times without any change.

              They have always worked flawlessly for me before.

              DrT

              1 Reply Last reply Reply Quote 0
              • spwolf
                spwolf conexware last edited by

                it is obviously something that has caused this, some other driver or something similar… i need to check how to actually uninstall the driver properly (aka clean installation)… Remind me if I dont post anything in few days :-)

                1 Reply Last reply Reply Quote 0
                • drteeth
                  drteeth last edited by

                  Will do spwolf.

                  Thanks

                  DrT

                  1 Reply Last reply Reply Quote 0
                  • drteeth
                    drteeth last edited by

                    Reminder for spwolf for manual driver uninstall instructions as requested. Thanks in advance, DrT

                    1 Reply Last reply Reply Quote 0
                    • drteeth
                      drteeth last edited by

                      Could you please post the manual uninstall instructions for the virtual device drivers that you mentioned?

                      Thanks again,

                      DrT

                      spwolf 1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware @drteeth last edited by

                        @drteeth:

                        Could you please post the manual uninstall instructions for the virtual device drivers that you mentioned?

                        Thanks again,

                        DrT

                        i am on vacation until Sunday :-)

                        I tried to quickly figure it out but didnt help….

                        1 Reply Last reply Reply Quote 0
                        • drteeth
                          drteeth last edited by

                          I thought you were a bit quiet ;-). Sorry to hassle you on holiday, but I had known I would have stayed schtum.

                          Though the issue is very annoying (as PA’s virtual drive works the best out of all the others I have tried as a replacement) I do have a working replacement, though don’t like it. At least I can wait for the manual uninstall.

                          Regards

                          DrT

                          drteeth 1 Reply Last reply Reply Quote 0
                          • drteeth
                            drteeth @drteeth last edited by

                            Any news on this one yet?

                            DrT

                            1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware last edited by

                              still not Monday :-)

                              drteeth 1 Reply Last reply Reply Quote 0
                              • drteeth
                                drteeth @spwolf last edited by

                                @spwolf:

                                still not Monday :-)

                                Sorry, I thought you posted over a week ago - damn my addled memory. I am REALLY sorry.

                                DrT

                                1 Reply Last reply Reply Quote 0
                                • drteeth
                                  drteeth last edited by

                                  Gentle reminder<hoping spwolf=“” has=“” not=“” extended=“” his=“” holiday=“” and=“” is=“” sipping=“” pina=“” coladas=“” on=“” some=“” distant=“” sunny=“” beach=“”>

                                  Regards

                                  DrT</hoping>

                                  1 Reply Last reply Reply Quote 0
                                  • spwolf
                                    spwolf conexware last edited by

                                    Device Manager> Storage Controllers> Starport Storage Controller… uninstall it and then reboot… then install pavd again and see if that helps?

                                    thanks and sorry for the delay! I couldnt find it initially, who knows where was I looking.

                                    1 Reply Last reply Reply Quote 0
                                    • drteeth
                                      drteeth last edited by

                                      Hi,

                                      @spwolf:

                                      Device Manager> Storage Controllers> Starport Storage Controller… uninstall it and then reboot… then install pavd again and see if that helps?

                                      That was the first (and second and third and…) thing I tried and it does not help at all.

                                      Please see screen shot - still no drive letter. Problem still remains.

                                      Regards

                                      DrT
                                      attachment_p_29801_0_2012-08-28_21h44_49.png

                                      1 Reply Last reply Reply Quote 0
                                      • drteeth
                                        drteeth last edited by

                                        Sorry for my impatience, but I use this feature daily and am really missing it. Can anything else other than a standard uninstall be advised?

                                        DrT

                                        spwolf 1 Reply Last reply Reply Quote 0
                                        • spwolf
                                          spwolf conexware @drteeth last edited by

                                          @drteeth:

                                          Sorry for my impatience, but I use this feature daily and am really missing it. Can anything else other than a standard uninstall be advised?

                                          DrT

                                          unfortunately it seems that something else in your Windows installation is blocking it as it works on the same computer but different Windows installation.

                                          Is it too much work to reinstall Win?

                                          drteeth 1 Reply Last reply Reply Quote 0
                                          • drteeth
                                            drteeth @spwolf last edited by

                                            Reinstalling is not an option as a) it would be a massive undertaking, but more importantly, b) I would very likely install the software that is conflicting as I would not know which was the guilty party.

                                            I am more than happy and able to modify the registry or anything else that could fix this if you have any ideas.

                                            What sort of things could conflict? All chipset drivers are the same version across all versions of Windows on this machine.

                                            Regards

                                            DrT

                                            1 Reply Last reply Reply Quote 0
                                            • RJWaring
                                              RJWaring last edited by

                                              Can you try and (“Repair”) windows via the recovery disk?
                                              That way your not going down a route of formating and installing from scratch. It could be anything from Driver’s, Corrupt Windows Components such as Registry issues.

                                              Windows Repair might help, if it doesnt then even i would suggest a rebuild.

                                              An Odd one indeed!

                                              drteeth 1 Reply Last reply Reply Quote 0
                                              • drteeth
                                                drteeth @RJWaring last edited by

                                                Thanks for your input Sir.

                                                The problem is that although I really like the PA implementation of virtual drives, that is the ONLY issue I have with my current setup. Also, all other virtual drive software that I have tried as replacements work flawlessly - the only common denominator is that they have drive letters pre-allocated…they appear as empty CD/DVD drives.

                                                The issue could be down to some installed software, which I would unknowingly reinstall.

                                                TBH, as much as I do not like computers to ‘win’, trying to fix this one by way of repairs and rebuilds just is not worth it.

                                                Like last night - installed Fedora 17 - used to work well when first released, then had issues with some updates not taking. Tried again (last night) after a couple of months and after 2 hours of installing and updating, the sod would not boot up correctly (it did initially, but not after all the updates). problems with the free source nouveau nVidia driver. Not worth the hassle to fix either - I have 4 other Linux distros installed and OpenSuSE 12.2 is out in 5 days.

                                                I will be happy to test any fixes that the team can come up with if this is found to be fixable.

                                                Regards

                                                DrT

                                                1 Reply Last reply Reply Quote 0
                                                • spwolf
                                                  spwolf conexware last edited by

                                                  did you try using System Restore to the time when you think it all worked? I think it makes new restore point automatically, but you can make sure it does…

                                                  1 Reply Last reply Reply Quote 0
                                                  • drteeth
                                                    drteeth last edited by

                                                    The issue is with the automatic issue of drive letters. I found another piece of software that worked similarly to PAs and also used StarPort drivers. I have updated these drivers via windows device manager without any difference. Anybody have any ideas where the upper and lower filter keys for the PA virtual drive are in the registry or even what the drive is called (Rocket, StarPort, PowerArchiver, SPTD)? Restore points will not help, old ones gone as many installs and uninstalls have written new ones.

                                                    1 Reply Last reply Reply Quote 0
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