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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support
    • Is PA 2022 clear with old bugs?

      G

      PA Queue does not compress file optimally with same parameters if used in Queue mode.

      Being able to save advanced option, and set a default profile and archive type for compression so I can save clicks.

      The above two are majorly affecting my efficiency with archiving stuff with PA 20.10.03.

      Can someone confirm if they are resolved with the 2022 RC1?

      Tech Support

    Compression profiles

    Tech Support
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    • S
      Socrates Banned last edited by

      Earlier I asked about compression profiles, and, unless I am mistaken, I never got an answer.

      Actually, I have the earlier questions and a new one.

      1. I have tried creating profiles. I was able to create one, but couldn’t do anything with it. I couldn’t rename it, and it would never show up in any drop down box where I really wanted to use it. Any idea where I am going awry?

      2. I specifically want to create a ZIP and a ZIPX profile with different compression, and with one encrypted and one not. Just cannot seem to do it. Ideas.

      3. The profile I DID manage to create does not show up on my list of profiles in the configuration menu . . . but it is somehow still there as an option in the ftp menu. Any idea why? How do I get rid of it?

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        we will take a look, thank you.

        1 Reply Last reply Reply Quote 0
        • M
          Mili conexware last edited by

          this should work fine now in the latest version.
          Fixed previously and tested today.

          If there are any issues, please note specifics
          Thanks!

          S 1 Reply Last reply Reply Quote 0
          • S
            Socrates Banned @Mili last edited by

            We are half way home.

            I CAN now rename new profiles.

            But one issue remains, and now I see a new related one.

            If I go to the FTP tab, then look under the list of available profiles (the second one on that part of the ribbon): (a) the old “profile 1” (which I couldn’t rename) is still there, even though it is not listed in the compression profiles on the config page. I may just got poking around the registry to see if I can clean it out. (b) it does not allow me to choose ZIPX (or a new profile) for sending files via FTP.

            THEN, while trying to see if I could find “Profile 1” in the registry . . .
            I notice that all the ZTE registry entries are still there, even though I uninstalled it. Any problem with deleting that key?

            1 Reply Last reply Reply Quote 0
            • M
              Mili conexware last edited by

              Can you sent a screenshot of what you are referring to?
              I’m not sure where compression profiles would show up in the FTP tab.

              1 Reply Last reply Reply Quote 0
              • S
                Socrates Banned last edited by

                But how do I add an image. The add image option wants a URL.

                S 1 Reply Last reply Reply Quote 0
                • S
                  Socrates Banned @Socrates last edited by

                  just found it.

                  Think it is there now.
                  attachment_p_29707_0_ftp-profiles.png

                  1 Reply Last reply Reply Quote 0
                  • M
                    Mili conexware last edited by

                    If you click on Go Advanced and bring up the Advanced reply window, you’ll be able to add an attachment.

                    1 Reply Last reply Reply Quote 0
                    • M
                      Mili conexware last edited by

                      you found it, great!!
                      thanks for posting the screenshot!

                      Tested it and it worked fine. A profile which I created and initially named “mili” showed up in FTP Profiles as “mili”
                      then i renamed it to “mili 2” and it showed up as “mili 2”
                      Then I deleted it, and it did not show up anymore

                      Please check to see how it shows up in config and that it did not by chance stay in config as “profile1”

                      S 1 Reply Last reply Reply Quote 0
                      • S
                        Socrates Banned @Mili last edited by

                        BTW, I am still having the same problem.

                        When I drag and drop to a zipx file, the format option is listed as ZIP, and the Profile option is greyed out . . . unless I scroll through the other format options first . . . and then the profile option drop down option works.

                        Been doing this for close to six months. apparently you have not been able to find a solution.

                        I assume this is not something there by design.

                        spwolf 1 Reply Last reply Reply Quote 0
                        • spwolf
                          spwolf conexware @Socrates last edited by

                          @Socrates:

                          BTW, I am still having the same problem.

                          When I drag and drop to a zipx file, the format option is listed as ZIP, and the Profile option is greyed out . . . unless I scroll through the other format options first . . . and then the profile option drop down option works.

                          Been doing this for close to six months. apparently you have not been able to find a solution.

                          I assume this is not something there by design.

                          right now ZIPX is not an special profile category, but option within ZIP profile (depending on what compression you chose)… is this what is happening?

                          S 1 Reply Last reply Reply Quote 0
                          • S
                            Socrates Banned @spwolf last edited by

                            See the two images attached.

                            The first I get by default when I drag and drop.

                            The second the drop down profile becomes active, and I can add the ZIPx profile I created.
                            attachment_p_30011_0_profile-1.pdf
                            attachment_p_30011_1_profile-2.pdf

                            1 Reply Last reply Reply Quote 0
                            • M
                              Mili conexware last edited by

                              Thanks Socrates, I was able to find a similar issue with compression profiles and D&D into archive and that is logged in.

                              However, could not find/reproduce what you posted.
                              Could you provide a more detailed screenshot and explanation so that I may exactly reproduce and log it in.
                              Thanks!

                              S 1 Reply Last reply Reply Quote 0
                              • S
                                Socrates Banned @Mili last edited by

                                Perhaps I am misunderstanding your question.

                                Just stick the attached image between the 2 I sent earlier.

                                (1) right after D&D I cannot see the profile (or choose among profile options) — previous Profile1 image
                                (2) I shift to another format (see new attached image)
                                (3) then back to Zip format, and the drop down profile options appear (previous Profile 2 image.

                                That help?
                                attachment_p_30014_0_profiles-1a.pdf

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                                • M
                                  Mili conexware last edited by

                                  you are D&Ding into a zipx archive?

                                  1 Reply Last reply Reply Quote 0
                                  • M
                                    Mili conexware last edited by

                                    I ask as the D&D dialog is what is in the screenshot and the compression profiles option is different than what is shown in your screenshot.
                                    That is why i asked for a larger/more detailed screenshot.
                                    attachment_p_30016_0_d-d-dialog.png

                                    S 1 Reply Last reply Reply Quote 0
                                    • S
                                      Socrates Banned @Mili last edited by

                                      I don’t have ZipStore as an option no matter what. And I have ZIPX only because I added it.

                                      I cannot think of anything else to send you other than what I have sent.

                                      If you all are just not sure, there’s no reason to ask any more. I will just plan on taking the extra steps everytime I d&d.

                                      Sorry I cannot be of more help.

                                      1 Reply Last reply Reply Quote 0
                                      • M
                                        Mili conexware last edited by

                                        The options in the dropdown shown in my screenshot are profiles i created as well.
                                        I posted the screenshot to show what the D&D dialog looks like, differing from what I can comprehend in the screenshot you sent.

                                        I guess I’ll try to decipher your screenshots and try to reproduce the issue. Thanks!

                                        1 Reply Last reply Reply Quote 0
                                        • spwolf
                                          spwolf conexware last edited by

                                          maybe check with professors pa registry and see if you can reproduce it like that. it might be due to the specific profile.

                                          S 1 Reply Last reply Reply Quote 0
                                          • S
                                            Socrates Banned @spwolf last edited by

                                            All you need look at for sure is Profile 1 image I sent 2-3 days ago. When I first try to d&d the profile drop down window is greyed out – and so the other features are wrong.

                                            Only after I change to another format (say, 7z) and then back to zip does the profile drop down window become active (is no longer greyed out).

                                            The very first image identifies the problem (by my lights). the other two only show what I must do to get the profile drop down window to work.

                                            1 Reply Last reply Reply Quote 0
                                            • M
                                              Mili conexware last edited by

                                              I was finally able to figure it out.
                                              It happens when dragging a file onto a Zipx archive, in windows explorer for example. (file not open in main PA)

                                              Logging it in.

                                              S spwolf 2 Replies Last reply Reply Quote 0
                                              • S
                                                Socrates Banned @Mili last edited by

                                                Thanks.

                                                Sorry it took me so long to explain it clearly. My bad. That is almost always the way I add files to an archive, so I erroneously assumed most other people did the same. Duh. I am slow.

                                                1 Reply Last reply Reply Quote 0
                                                • M
                                                  Mili conexware last edited by

                                                  I didn’t try ALL D&D options myself so my fault as well :)
                                                  Thanks for bringing it up, glad we got it!
                                                  logged in :)

                                                  1 Reply Last reply Reply Quote 0
                                                  • S
                                                    Socrates Banned last edited by

                                                    Goodness. No need to apologize. It is my job to explain the problem clearly. You all have a difficult enough job as it is.

                                                    I am just glad I was finally able to explain it clearly enough.

                                                    Thanks for a great product.

                                                    1 Reply Last reply Reply Quote 0
                                                    • spwolf
                                                      spwolf conexware @Mili last edited by

                                                      @Mili:

                                                      I was finally able to figure it out.
                                                      It happens when dragging a file onto a Zipx archive, in windows explorer for example. (file not open in main PA)

                                                      Logging it in.

                                                      ah, dragging into the icon? :-).

                                                      you see how many different scenarios there are!

                                                      S 1 Reply Last reply Reply Quote 0
                                                      • S
                                                        Socrates Banned @spwolf last edited by

                                                        Many ways of doing it. But D&D onto the icon always seemed the easiest.

                                                        Which is why I would also like to be able to move or copy depending on which keys I hold down while D&D (which key combinations matters now) — just as move seems the default in Win 7, but holding down the CTRL key while doing it copies the file.

                                                        1 Reply Last reply Reply Quote 0
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