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    • Config settings doesn't impact PA behaviour...

      pirrbe

      PA2023 Win10, (same problem with older releases but never reported)
      PA Soft is installed on partition D. (exclusive for installed progs)
      Then I created on my partition G: the folders as configured in PA Settings ‘Folders’.

      0fcf1b09-1b91-4b74-b250-f8cf908a3348-Ashampoo_Snap_maandag 20 maart 2023_11h54m34s.png

      Screenshot 2023-03-20 121152.png

      The problem : Any activity on PA is saved in these folders…
      PA ignores them and still use the default settings. Whats wrong ? Regards, Pirrbe

      Tech Support
    • Missing pdf markups in pdf preview

      L

      I am still using Powerarchiver 2022 and it does not show pdf markups in the preview. Is there a setting to get version 2022 to show pdf markups in the preview? If not, does this work in version 2023?

      Tech Support
    • Question about PA Files...

      T

      The question that I have about PA archives is what happens if say ConeXware, as a company, dies in the future? What happens to any PA files that are created today? Can these files be decompressed with a copy of a PowerArchiver that can no longer phone home to the mothership thus can’t be registered or activated?

      I mean, I can understand that new PA files wouldn’t be able to be created if the program isn’t registered but what about an un-registered copy because well, the question that I posed above?

      It’s questions like this that make me not want to store anything really valuable in PA files out of fear that I, at some point in the future, might lose access to said data inside those files. OK, 7ZIP might not be able to compress as heavily as PA but at least it’s open source and any 7ZIP files will still be able to be read and decompressed ten, twenty, or fifty years from now.

      Tech Support
    • Functions in Windows 11 context menu no longer work after last Windows Update

      T

      For some reason, the PowerArchiver functions in the Windows 11 context menu no longer work after the last Windows Update. Only the functions in the classic context menu function as they should.

      I’ve tried uninstalling PowerArchiver and using RevoUninstaller to remove all bits and pieces that were left behind and did a clean install of PowerArchiver, it didn’t fix the issue. Other items in the Windows 11 context menu work.

      Tech Support
    • Multi Extract doesn't extract in parallel in Windows 11

      Z

      Is this a known problem? Is there a fix coming? This is a primary reason I buy PA.

      I’ve tried both methods I know to extract multiple zips at the same time. 1) Multi Extract feature in the GUI. 2) In Windows File Explorer, select multiple zips, right click, use PA context menu to Extract or Extract To…

      Is there a setting I missed? Or maybe it really is processing in parallel, but I can’t detect it? Nothing tells me in the Processes in Task Manager that multiple PA extracts are running. And my CPU, memory and disk resources do not look like a lot of extracts are running.

      I’m using PA 2022 Standard version 21.00.18 on Windows 11 Pro version 10.0.22621 Build 22621.

      Tech Support
    • Functions in Windows 11 Context Menu don't work in some directories

      P

      In the latest version of PA, on W11 (latest build/SP) when you try to use the first level context menu - NOTHING HAPPENS (particularly when you do this from Downloads or Documents folders) - however I noticed that it DOES WORK when you use the context menu from the Desktop. Going to the second level context menu does work however.

      Tech Support
    • PA 2023 Preview versus PA2022

      pirrbe

      Is the version Preview 2023 also considered to be tested by the testteam ? In the past we got messages in the forum for testing out version x.x, to be downloaded by fastring, or I missed the one for 2023. (I discovered 2023 on the official web…)
      CU, Pirrbe

      .

      Tech Support
    • Missing virtual driver in Patchbeam

      pirrbe

      PA 2023 22.00.08
      Long time no seeing. So I start up the new year with a first problem : the virtual driver cannot be installed. Reason : it is missing in the Fast Ring PatchBeam Update Service…
      Virtual driver PA 2023-01-28 152607.png
      It seems a standard problem with new releases :-)
      Can I have a link or can it be fixed. Thank you. CU later

      Tech Support
    • How to get a registering code?

      N

      Hi there, been a user since 13 years now and in past whenever I had a problem or question I could email, however since 3 weeks it seems like everybody is dead?

      Anyway, as kind of a last resort, I post this email a 4th time but in this forum instead now, in the hope for help:
      "This is the 3rd time I am emailing you guys as I am missing a working code for the preview of Power Archiver 2023

      Can you please help me? I am a 13 years lasting customer of yours, and I am shocked thatr for whatever reason my support tickets are ignored now, why?

      thanks in advance!
      All the best!
      Joerg"

      Tech Support
    • File Explorer Shell Extension crash on Junction

      W

      Re: Explorer.exe Crash on right click

      This appears to be happening again with the Power Archiver 2022 shell extensions.

      When I have Use Explorer Shell Extensions enabled in Power Archiver Configuration and right-click on c:\Users\username\Start Menu, (hidden Junction file), File Explorer crashes.

      I have version 21.00.15 (03/2022) 64-bit installed in Windows 10 Version 21H2 (Build 19044.1826).

      Tech Support
    • PA 21.00.18 Action / Test behaves oddly for me on .PA files

      Brian Gregory

      PA 21.00.18 running on Windows 7 64 bit.
      I made a big .PA file and thought I’d check it was made correctly with Menu / Actions / Test.
      Discovered:
      a) PA always issues a UAC prompt to do this!
      b) PA always says there are many errors in PA files.

      Tech Support
    • PA 21.00.18 testing via context menu causes extraction of files

      D

      When the function for testing archives is invoked via the shell context menu (PowerArchiver > Test) then all the files in the archive get extracted to the current folder.

      The test dialog reports as many errors as there are files in the archive but it fails to give any hint as to which files are supposed to be erroneous or what the nature of the problem might be. Comparing the extracted files to the originals shows no differences at all.

      The .7z in question was produced with maximised compression settings in 7zip (taking forever but resulting in smaller archives than .7z produced by PowerArchiver with maximised settings). Therefore I wanted to see whether PowerArchiver can at least test .7z that it produced itself. Hence I had PowerArchiver convert a .pa with the same contents to .7z. There weren’t any errors reported but the resulting .7z contained fewer than half of the files contained in the .pa (137 of 366), so I scratched that test.

      Performance is abysmal when testing via the context menu (e.g. almost 2 minutes for testing a .7z that 7zip tests in 4 seconds), but that is most likely due to the fact that the extracted files are written to disk. Testing the same .7z in the PowerArchiver GUI takes only 8 seconds but causes the mysterious appearance of a UAC dialog, as reported elsewhere.

      The testing function is vital because PowerArchiver has a history of producing archives that it cannot unpack without errors or that do not conform to the respective file format standards (e.g. ZIP) so that other programs report them as erroneous.

      The point of creating archives is that the files in them will most likely have to be extracted at some point. If the extraction cannot be guaranteed to produce correct results then the whole program is absolutely pointless. Actually, worse than pointless - it causes data loss and hence damage.

      Tech Support

    Issue with virtual drive

    Tech Support
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    • B
      BookWyrm last edited by

      I’m running the PA 2012 beta with the virtual drive.
      I can mount and access the ISO files without issue, but there is an issue when I go to unmount or remove the virtual drive.

      The initial attempt says everything succeeded, but then I get a message from Windows that it was unable to remove the device and the drive remains mounted.

      Running Windows 7 SP1 x64.

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      • RJWaring
        RJWaring last edited by

        Bookwyrm,

        Thank you, for your post.

        Can you verify that you have downloaded Beta 2 (12.00.18)

        I can clarify that this is a known issue the alpha team and developers have been discusing.

        You should be able to Unmount the drive by right clicking on PAStarter and Selecting “Unmount & Remove Device…”

        Try and ensure the “My Computer” Window is closed to ensure this unmounts the device.

        It seems that when the user is in “My Computer” it goes through the process of unmounting but something is locking PoweArchiver’s Driver from doing it. But when the user removes the drive using other dismount options in PA’s program it works.

        My view on this is the 1st port of call for a user would be to right click on a device and dismount it. Although, there are other ways this shouldnt mean we should give up and find a fix. :)

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        • spwolf
          spwolf conexware last edited by

          @BookWyrm:

          I’m running the PA 2012 beta with the virtual drive.
          I can mount and access the ISO files without issue, but there is an issue when I go to unmount or remove the virtual drive.

          The initial attempt says everything succeeded, but then I get a message from Windows that it was unable to remove the device and the drive remains mounted.

          Running Windows 7 SP1 x64.

          did you by any chance download and install beta 1 first?

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          • S
            Socrates Banned @spwolf last edited by

            I have always occasionally had this problem too with successive versions of PA. But if I did, I just went to the “Safely Remove Hardware” icon in the system try, clicked on the VD I wanted to remove, and that solved the problem. Always seemed, at most, like a minor glitch, one with an easy workaround. Besides, I assumed (perhaps wrongly) that it was just something else going on somewhere in my system.

            spwolf 1 Reply Last reply Reply Quote 0
            • spwolf
              spwolf conexware @Socrates last edited by

              @Socrates:

              I have always occasionally had this problem too with successive versions of PA. But if I did, I just went to the “Safely Remove Hardware” icon in the system try, clicked on the VD I wanted to remove, and that solved the problem. Always seemed, at most, like a minor glitch, one with an easy workaround. Besides, I assumed (perhaps wrongly) that it was just something else going on somewhere in my system.

              there was an bug in b1 that made it impossible to unmount VD, it was fixed in b2 however it involves that user uninstalls the driver and reboots before installing new one. Which is why i asked if he used b1.

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              • B
                BookWyrm @spwolf last edited by

                @spwolf:

                there was an bug in b1 that made it impossible to unmount VD, it was fixed in b2 however it involves that user uninstalls the driver and reboots before installing new one. Which is why i asked if he used b1.

                I did indeed use B1 and upgrade to B2. I’ll do the uninstall of the virtual drive and reboot/reinstall and see what I get.

                B 1 Reply Last reply Reply Quote 0
                • B
                  BookWyrm @BookWyrm last edited by

                  Unfortunately the uninstall/reboot/reinstall did not seem to resolve the issue. :(

                  spwolf 1 Reply Last reply Reply Quote 0
                  • spwolf
                    spwolf conexware @BookWyrm last edited by

                    @BookWyrm:

                    Unfortunately the uninstall/reboot/reinstall did not seem to resolve the issue. :(

                    did you uninstall PowerArchiver Startport drivers, reboot and then downloaded and installed latest drivers? It has to work :-)

                    B 1 Reply Last reply Reply Quote 0
                    • B
                      BookWyrm @spwolf last edited by

                      @spwolf:

                      did you uninstall PowerArchiver Startport drivers, reboot and then downloaded and installed latest drivers? It has to work :-)

                      I did the uninstall via Programs & Features control panel and rebooted.

                      The install of the latest drivers, I just opened PowerArchiver and selected Virtual Drive and let it install them. According to PatchBeam the virtual drive is version 1.05.02

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                      • spwolf
                        spwolf conexware last edited by

                        but you uninstalled the drivers right? Since uninstalling PA wont do anything.

                        Patchbeam just shows virtual drive version, not actual driver version.

                        B 1 Reply Last reply Reply Quote 0
                        • B
                          BookWyrm @spwolf last edited by

                          @spwolf:

                          but you uninstalled the drivers right? Since uninstalling PA wont do anything.

                          Patchbeam just shows virtual drive version, not actual driver version.

                          The app I uninstalled via Control Panel was “StarPort Drivers for PowerArchiver Virtual Drive Emulator”, I assume that’s the right one?

                          The controller I see in Device Manager is ‘StarPort Storage Controller (Lite)’. The drive is StarPortLite.sys with version 3.5 Build 20080111

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                          • spwolf
                            spwolf conexware last edited by

                            that should work… how are you unmounting? Did you try via shell or any other way?

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                            • B
                              BookWyrm @spwolf last edited by

                              @spwolf:

                              that should work… how are you unmounting? Did you try via shell or any other way?

                              I did the unmount via the PowerArchiver gui; selected the Virtual Drive from the ribbon and selected unmount.

                              Is there a different way to try?

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                              • M
                                Mili conexware last edited by

                                lets try this,
                                Uninstall Starport drivers
                                reboot computer
                                download and install this driver;
                                http://dl.patchbeam.com/conexware/pavdint2012/files/pastarport15002int.exe

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                                • V
                                  vinko @Mili last edited by

                                  why I can not install any games with PA 2012 Toolbox?Is there any solution for this?

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                                  • M
                                    Mili conexware last edited by

                                    Vinko,

                                    What sorts of issues are you having which make it seems like there is something wrong with PA VD?
                                    Personally, I’ve installed some programs/games using PowerArchiver’s VD and it worked fine. Of course, that does not mean it has to work fine for you.

                                    Please let us know some details and we’ll do our best to help.

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                                    • V
                                      vinko @Mili last edited by

                                      I want to install the game. I choose .iso image, right click, mount VD and then wait VD and nothing happens….

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                                      • M
                                        Mili conexware last edited by

                                        Vinko,

                                        Please try the following;
                                        Open PowerArchiver
                                        Go to the Burner menu
                                        Click on the Virtual Drive button
                                        You should be asked whether to install drivers, click Yes.
                                        Once they are installed, go back to the same Virtual Drive button and click it, you should get PA 2012 VD working then and the right click option should also work as well.

                                        Let me know if that worked.

                                        Thanks

                                        V 1 Reply Last reply Reply Quote 0
                                        • V
                                          vinko @Mili last edited by

                                          no luck …. now I have a computer crashes every time when PA VD wants to install software…
                                          how sorry I am that I bought a license for PA 2012 Toolbox

                                          V 1 Reply Last reply Reply Quote 0
                                          • V
                                            vinko @vinko last edited by

                                            I also tried with daemon tools and Alcohol 120% and even with these softwares I could not install the game and office… what could be the cause of my problem?

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                                            • S
                                              Socrates Banned @vinko last edited by

                                              Are you running PA with administrator privileges? If not, the installation may not work.

                                              Or perhaps you are not running the setup on your VD with administrator privileges.

                                              Since this is not a problem I have ever heard mention, I am betting that it is a problem with a setting like those mentioned above, or some other clash on your system.

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                                              • M
                                                Mili conexware last edited by

                                                Hi Vinko,
                                                Were you able to install the VD drivers properly?
                                                If not, here is the direct link to them;
                                                http://dl.patchbeam.com/conexware/pavdint2012/files/pastarport15003int.exe

                                                If you have, then what errors are you getting when trying to use the VD.

                                                Also, please do try running PA as admin as noted by Socrates and see if that helps.

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                                                • V
                                                  vinko @Mili last edited by

                                                  re-install Windows 7 was the only solution …. PA 2012 Toolbox is now working very well…

                                                  S 1 Reply Last reply Reply Quote 0
                                                  • S
                                                    Socrates Banned @vinko last edited by

                                                    Glad it was fixed. But what a time-consuming solution. Sorry.

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                                                    • M
                                                      Mili conexware last edited by

                                                      Glad it works Vinko!!

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                                                      • moles42
                                                        moles42 Alpha Testers last edited by

                                                        I’d be lost without my virtual drive…:)

                                                        Windows 10 Pro x64
                                                        Intel Core 2 Duo E6850 @ 3.00GHz
                                                        4.00GB Dual-Channel DDR2 @ 399MHz
                                                        NVIDIA GeForce GT 730

                                                        1 Reply Last reply Reply Quote 0
                                                        • spwolf
                                                          spwolf conexware last edited by

                                                          who knows, probably some driver messed up all the virtual drives as you tried them all…. I will be closing this thread so if something else comes up, open new one… thanks.

                                                          1 Reply Last reply Reply Quote 0
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