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    • Power Archiver Starter - CPU and power overhead

      PA_Fan

      I’m running PA 21.00.17 64-bit on a 64-bit i7 desktop with W10 Pro, latest version. This 32gb of installed RAM.

      As I use the PA pbs system for a number of scheduled archiving operations throughout the day, PA Starter is set to load and run at system startup.

      In the course of trying to identify some causes of slowness and bottlenecks in other processes, I notice that PA Starter (PAS) always runs at between 11% and 15% of CPU (see screenshot), usually at about 12-13%. This is by far the highest demanding process on the system, as shown by Task Manager. In Performance Monitor, PAS Average CPU is 8.32, with every other process at less that 1 i.e. in decimal places only.

      Task Manager also shows PAS Power Usage as “Very High”, and is the only process shown thus.

      I have looked again at the information about PAS at https://wiki.powerarchiver.com/en:help:details:powerarchiver_starter, which was last modified in 2016. The article states a low memory usage for PAS of 784k, which is fair enough, but it is the large CPU overhead which is of concern.

      It is of course possible to change the PAS priority, but this has no effect on CPU overhead.

      However, is it possible to change PAS, which is required only at intervals to initiate PA scheduled tasks, from consuming so much system resource for every moment of the day?

      PA Starter.jpg

      Tech Support
    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support

    PA2012 Beta 1 Bug: Shell Extension Sub-Menu

    Tech Support
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    • A
      ardax last edited by

      Here’s another bug that’s still in PA2012, hopefully it can get fixed. I’ve been seeing this for years across multiple systems and clean Windows/PA installs and PA versions.

      Summary: When the right mouse button is used to drag an archive, the context menu is wrong and seems to ignore some of the submenu settings.

      I’m attaching pictures of my context menu extraction settings, then screenshots of right-drag context menus for archives in both 32 and 64 bit file managers. I used Explorer++ for these screens, but XYplorer (x86), xplorer2 (x64), and Windows Explorer (x64) all display the same behavior.

      This is all on Windows 7 Pro x64.
      attachment_t_5508_0_pa2012b1_shlext_context_bug_settings.png
      attachment_t_5508_1_pa2012b1_shlext_context_bug_x64.png
      attachment_t_5508_2_pa2012b1_shlext_context_bug_x86.png

      1 Reply Last reply Reply Quote 0
      • M
        Mili conexware last edited by

        yep! still logged in our system from March of last year.
        gonna add these screenshots to it as well, let’s see what the dev team can do.
        thanks again!

        A 1 Reply Last reply Reply Quote 0
        • A
          ardax @Mili last edited by

          Great! Thanks!

          1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware last edited by

            obviously nobody bumped it hard enough before :-)

            1 Reply Last reply Reply Quote 0
            • spwolf
              spwolf conexware last edited by

              this should have been fixed?

              1 Reply Last reply Reply Quote 0
              • A
                ardax last edited by

                No change in 13.00.22. The registry options (Option_n_ and Submenu_n_) seem to be set, but my shell extension menus look exactly the same.

                1 Reply Last reply Reply Quote 0
                • A
                  ardax last edited by

                  tl;dr version: 32-bit shell extension seems to work fine. 64-bit shell extension still not, seems to have not been updated.

                  Here’s current behaviors I’ve noticed in 13.00.24 running on Win 7 x64:

                  • pashlext.dll has an mtime of 2012-06-23 11:38

                  • pashlext64.dll has an mtime of 2012-06-14 12:16 (manually extracted from installer to double check)

                  • In an x86 file manager right drag context menu seems to be fixed.

                  • In an x64 file manager right drag context menu is still wrong – my configured commands do not show up in the submenu.

                  • For .cab and .7z archives, PA is showing the “Create Self-extracting archive” entry in the main context menu even though the “Make SFX” option is hidden altogether. The “Make SFX” entry does not show up for .zip files (or .rar, but the option indicates that they should not be affected anyway). If “Make SFX” is configured to show on the submenu, then the menu option shows up in the submenu as configured. This only occurs in an x64 file manager, not in an x86 file manager.

                  • In both x86 and x64 file managers, the right drag context menu always shows an “Extract…” entry for .zip files (seen in image in OP). This is actually coming from Explorer’s native .zip handling. Can PA be configured to disable that? I’m not actually interested in Explorer’s zip file handling since I’ve installed PA, and I can’t imagine most of your other users are either. :) I apologize if I sent any devs or testers on a wild goose chase trying to figure out where that menu entry was coming from.

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                  • M
                    Mili conexware last edited by

                    Reproduced the issue with Make Exe and have logged it in, thanks for that!

                    For the right click issue in x64 shell, basically the issue here is that the PA 2012 submenu does not appear when right click options appear after right click and drag?

                    Just want to double check and make sure.
                    Thanks again!

                    1 Reply Last reply Reply Quote 0
                    • A
                      ardax last edited by

                      That’s correct. The correct options show up, just in the wrong place.

                      1 Reply Last reply Reply Quote 0
                      • M
                        Mili conexware last edited by

                        Thanks Ardax!
                        Got word from the dev team that they’ll do their best to get it fixed on the next release
                        :)

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                        • A
                          ardax last edited by

                          Thanks!

                          1 Reply Last reply Reply Quote 0
                          • spwolf
                            spwolf conexware last edited by

                            Hi,

                            please check PA 2012 13.00.25 via Patchbeam and see if it works better now… thanks!

                            1 Reply Last reply Reply Quote 0
                            • A
                              ardax last edited by

                              OMG YAY! It’s all fixed!

                              x86 and x64 shellexts seem to be bahaving properly. There’s also no more “Create Self-extracting archive” option showing up when “Make SFX” is hidden too!

                              1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware last edited by

                                cool :-)

                                1 Reply Last reply Reply Quote 0
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