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    • PA 21.00.18 Action / Test behaves oddly for me on .PA files

      Brian Gregory

      PA 21.00.18 running on Windows 7 64 bit.
      I made a big .PA file and thought I’d check it was made correctly with Menu / Actions / Test.
      Discovered:
      a) PA always issues a UAC prompt to do this!
      b) PA always says there are many errors in PA files.

      Tech Support
    • Convert archive is incorrect for some WinRAR 5 archives

      W

      WinRAR 5 has a rather useful option in some cases, which is to be able to create an archive by replacing identical files with a reference to the first occurrence (hardlink) within the archive.
      In case you choose to convert the file with PowerArchiver to another format, however, the resulting archive does not have all the files. It does not consider those that were present as hardlinks.
      If you do a normal extraction of the RAR archive instead, even with PowerArchivier, all the files are extracted correctly.

      Tech Support
    • Some bugs on Advanced options

      W

      When adding to a file archive, and selecting for example PA format, strong optimization method, extreme compression. In the Advanced Options section you change to Automatic, EXE Filter and PDF filter . You return to the main section and save the Profile. When you then reload the profile you do not have the Automatic options of EXE Filter and PDF saved there.
      I noticed that instead if you change other options they are saved correctly (except for the Filter box values).

      Also among the various changes to the advanced options you click the “Calculate RAM usage” button the value seems to be added to the previous one. You can see it for example just by clicking the button twice in a row, the value changes. Edit: actually after many attempts now it seems to write a stable value (it does not change with each click). Maybe a synchronization problem in the calculation?

      Used PowerArchivier 2023 but there is the same behavior with the 2022

      Tech Support

    PAbackup doesnt respond at 100%

    Tech Support
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    • Z
      Zoriel last edited by

      Hello, ive just purchased PA2011 Toolbox and wanted to start a backup. But once the backup job is done (the progress window will show 100%) nothing happens and the PABackup window doesnt respond anymore.

      So all i can do is to kill the PAbackup.exe through the taskmanager.

      Also, the usb drive where the backup was saved on doesnt respond anymore either.

      Only a reboot fixes that problem.

      PA and PAbackup are both started as administrator.

      Hopefully you can help me.

      Thanks :)

      1 Reply Last reply Reply Quote 0
      • Luxor
        Luxor Alpha Testers last edited by

        Welcome to the forums Zoriel.

        I run backups all the time and have never ran into this issue and I can’t recall every seeing it reported before.

        Support will reply to you soon but in the meantime if you could post your OS version and steps taken creating your backup to see if they can reproduce it.

        The more information you can give the better. :)

        Windows 10 Home 64-bit
        Intel Core i7 6700HQ @ 2.60GHz
        12.0GB Dual-Channel DDR3 @ 798MHz

        Z 1 Reply Last reply Reply Quote 0
        • Z
          Zoriel @Luxor last edited by

          Sure, i am running Windows 7 x64.
          The steps how i created the Backup were as followed:

          1. Started PA
          2. Clicked Backup Tab
          3. Clicked “New”
          4. Saved the scipt in “My Documents”
          5. Chose USB Drive as destination
          6. Chose Files to backup, for example “My Pictures” (tried also backing up my Thunderbird folder)
          7. Set Compression to “fast” (for Thunderbird files that was “maximum”)
          8. Set scheduler to “weekly” (“daily” for Thunderbird)
          9. Started the backup

          I left all other options as default. In both cases the result was the same.
          But the backup file was created on the usb stick.

          Thanks :)

          Luxor spwolf 2 Replies Last reply Reply Quote 0
          • Luxor
            Luxor Alpha Testers @Zoriel last edited by

            That’s great.

            Someone from support will read this soon. It’s the weekend though so please be patient. :)

            Windows 10 Home 64-bit
            Intel Core i7 6700HQ @ 2.60GHz
            12.0GB Dual-Channel DDR3 @ 798MHz

            1 Reply Last reply Reply Quote 0
            • spwolf
              spwolf conexware @Zoriel last edited by

              @Zoriel:

              Sure, i am running Windows 7 x64.
              The steps how i created the Backup were as followed:

              1. Started PA
              2. Clicked Backup Tab
              3. Clicked “New”
              4. Saved the scipt in “My Documents”
              5. Chose USB Drive as destination
              6. Chose Files to backup, for example “My Pictures” (tried also backing up my Thunderbird folder)
              7. Set Compression to “fast” (for Thunderbird files that was “maximum”)
              8. Set scheduler to “weekly” (“daily” for Thunderbird)
              9. Started the backup

              I left all other options as default. In both cases the result was the same.
              But the backup file was created on the usb stick.

              Thanks :)

              does it work properly when destination is not usb stick, but hard disk? or maybe another usb stick?

              thanks!

              Z 1 Reply Last reply Reply Quote 0
              • Z
                Zoriel @spwolf last edited by

                Hi, it worked fine when i chose my harddrive as destination. Gonna test it tomorrow with a different USB stick.

                1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware last edited by

                  thanks - do let us know. It might be still something to do with us, we will test it internally on monday as well.

                  Z 1 Reply Last reply Reply Quote 0
                  • Z
                    Zoriel @spwolf last edited by

                    Hello, ive tested it now on a different USB Stick and the backup worked. This time the pabackup window also didnt respond but after 10 seconds or so it was suddenly finished.

                    So after this i tried the original USB once again and it also worked but the pabackup window became unresponsive for about 1 minute before it finished.

                    Before when i tried to backup my pictures i am sure i have waited much longer for it to finish. Maybe theres a connection between the backup size and the time of pabackup not reacting ?

                    1 Reply Last reply Reply Quote 0
                    • spwolf
                      spwolf conexware last edited by

                      it could be that it is copying backup from temp and it might not give progress at that point in time, and USB stick being slow, it looks bad… while our testers might have tested with either only HDD or faster combination of pc/usb and didnt notice it.

                      so we will check it out - it would be helpful if you attach the example pbs, just to make sure we can reproduce it!

                      thanks!

                      Z 1 Reply Last reply Reply Quote 0
                      • Z
                        Zoriel @spwolf last edited by

                        Hmm, how can i attach the pbs file ? At the bottom of the forum it says “You may not post attachments” :confused:

                        Not sure if its helpfull but the USB drive with the problem is a “Verbatim Store ‘n’ Go 8GB”; the USB drive that worked better was a “Kingston Data Traveler 102 4GB”

                        Luxor 1 Reply Last reply Reply Quote 0
                        • Luxor
                          Luxor Alpha Testers @Zoriel last edited by

                          I think spwolf has to change permission settings for you before you can attach files. Though he will put me right if I’m wrong with that assumption. ;)

                          Windows 10 Home 64-bit
                          Intel Core i7 6700HQ @ 2.60GHz
                          12.0GB Dual-Channel DDR3 @ 798MHz

                          1 Reply Last reply Reply Quote 0
                          • spwolf
                            spwolf conexware last edited by

                            you should be able to do so now.

                            Just to confim - it works with 8 GB as well, just slower? Then it is probably copying of finished backup being slow due to the speed of the drive (and the fact that Backup isnt getting progress refresh during copying that makes it look bad).

                            1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware last edited by

                              thanks btw!

                              Z 1 Reply Last reply Reply Quote 0
                              • Z
                                Zoriel @spwolf last edited by

                                Hi, heres the pbs file. Sorry that it took me some time to answer.
                                attachment_p_28128_0_thunderbird.zip

                                1 Reply Last reply Reply Quote 0
                                • spwolf
                                  spwolf conexware last edited by

                                  Zoriel - just to confirm, if you let it work, it completes properly no matter what USB drive, right?

                                  1 Reply Last reply Reply Quote 0
                                  • Z
                                    Zoriel last edited by

                                    I suppose it does…i only checked with the smaller Thunderbird backup so far. There it worked with both Sticks after waiting a little bit.
                                    And last time i tried backing up some more files like my pictures, PABackup “froze” for quite a long time and i got impatient.
                                    But i will test that again sometimes in the next 1-2 Days.

                                    1 Reply Last reply Reply Quote 0
                                    • spwolf
                                      spwolf conexware last edited by

                                      yes, if it is what I think it is, we will make it respond better during this copy operation, but speed stays the same, and is limited by usb sticks themselves. This is why you are getting different results with different sticks.

                                      1 Reply Last reply Reply Quote 0
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