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    • PA 21.00.18 Action / Test behaves oddly for me on .PA files

      Brian Gregory

      PA 21.00.18 running on Windows 7 64 bit.
      I made a big .PA file and thought I’d check it was made correctly with Menu / Actions / Test.
      Discovered:
      a) PA always issues a UAC prompt to do this!
      b) PA always says there are many errors in PA files.

      Tech Support
    • File Explorer Shell Extension crash on Junction

      W

      Re: Explorer.exe Crash on right click

      This appears to be happening again with the Power Archiver 2022 shell extensions.

      When I have Use Explorer Shell Extensions enabled in Power Archiver Configuration and right-click on c:\Users\username\Start Menu, (hidden Junction file), File Explorer crashes.

      I have version 21.00.15 (03/2022) 64-bit installed in Windows 10 Version 21H2 (Build 19044.1826).

      Tech Support
    • Functions in Windows 11 Context Menu don't work in some directories

      P

      In the latest version of PA, on W11 (latest build/SP) when you try to use the first level context menu - NOTHING HAPPENS (particularly when you do this from Downloads or Documents folders) - however I noticed that it DOES WORK when you use the context menu from the Desktop. Going to the second level context menu does work however.

      Tech Support
    • Missing virtual driver in Patchbeam

      pirrbe

      PA 2023 22.00.08
      Long time no seeing. So I start up the new year with a first problem : the virtual driver cannot be installed. Reason : it is missing in the Fast Ring PatchBeam Update Service…
      Virtual driver PA 2023-01-28 152607.png
      It seems a standard problem with new releases :-)
      Can I have a link or can it be fixed. Thank you. CU later

      Tech Support
    • PA 21.00.18 testing via context menu causes extraction of files

      D

      When the function for testing archives is invoked via the shell context menu (PowerArchiver > Test) then all the files in the archive get extracted to the current folder.

      The test dialog reports as many errors as there are files in the archive but it fails to give any hint as to which files are supposed to be erroneous or what the nature of the problem might be. Comparing the extracted files to the originals shows no differences at all.

      The .7z in question was produced with maximised compression settings in 7zip (taking forever but resulting in smaller archives than .7z produced by PowerArchiver with maximised settings). Therefore I wanted to see whether PowerArchiver can at least test .7z that it produced itself. Hence I had PowerArchiver convert a .pa with the same contents to .7z. There weren’t any errors reported but the resulting .7z contained fewer than half of the files contained in the .pa (137 of 366), so I scratched that test.

      Performance is abysmal when testing via the context menu (e.g. almost 2 minutes for testing a .7z that 7zip tests in 4 seconds), but that is most likely due to the fact that the extracted files are written to disk. Testing the same .7z in the PowerArchiver GUI takes only 8 seconds but causes the mysterious appearance of a UAC dialog, as reported elsewhere.

      The testing function is vital because PowerArchiver has a history of producing archives that it cannot unpack without errors or that do not conform to the respective file format standards (e.g. ZIP) so that other programs report them as erroneous.

      The point of creating archives is that the files in them will most likely have to be extracted at some point. If the extraction cannot be guaranteed to produce correct results then the whole program is absolutely pointless. Actually, worse than pointless - it causes data loss and hence damage.

      Tech Support
    • Start PowerArchiver 2023 Starter when my computer starts

      Brian Gregory

      In PowerArchiver 2023 22.00.06 configuration, the option labelled “Start PowerArchiver 2023 Starter when my computer starts” seems to be redundant.

      I am only allowed to change this option when PA Starter is disabled, and then it seems to be ignored.

      When I enable PA Starter this option is forced to the enabled state.

      I think it’d be good to remove “Start PowerArchiver 2023 Starter when my computer starts” completely. I’ve always found it confusing having both options.

      Added later: However i don’t particularly want to use queue but I do like having the PAStarter icon in my tray area.

      Tech Support
    • Testing .pa archives

      PA_Fan

      W10 Pro 22H2 - 64 -bit

      PA 22.00.06 (PA 2023)

      It has been the case with previous versions of PowerArchiver, but I had hoped that the latest might behave differently. Not so, I’m afraid.

      I have, for various obscure reasons, created a few .pa archives, mainly in the hope that they will save me some more space. From time to time, I use the “Test” option to check that important archives are OK and uncorrupted.

      With every .pa archive I’ve tested, the process runs through OK but then reports that there are errors. This is always the number of files in the archive e.g. if 11 files, then 11 errors reported.

      In the .pa, I can:-

      preview the files (usually PDF) extract some or all files and look at or use them convert the .pa to a .zip or .zipx archive, which then works fine and tests without errors

      Is it the case that the Test routine isn’t designed for .pa archives, or is there another reason? Although the .pa seems to function properly, despite the test reporting errors, I would like to be sure that every .pa is OK and not “broken”.

      Some of the .pas are quite old and produced with earlier PA versions (they are truly “archives”). If I extract all the files in the old .pa, create a new, fresh .pa and add back the files to that, then test the new, no errors (at least in the .pa I’ve tried this on) are reported. This would suggest a mismatch between old .pas and newer versions of PA itself.

      Tech Support
    • Small UI / Theme bug in 2023

      Z

      Clipboard02.jpg

      See the, supposedly, blank space where the green box is? It’s like that in Modern Light theme too. I can toggle it, but it’s missing text or shouldn’t be there I guess?

      Thanks :)

      Tech Support
    • PowerArchiver and PACL for macOS

      spwolf

      Dear @Alpha-Testers and all of our users,

      time has come for testing of PowerArchiver and PACL for macOS.
      Please let us know here if you have Mac and can test latest builds.

      Features implemented:
      PowerArchiver 2020 - tabbing, opening, extracting, adding, testing, favorite folders, support for multiple languages, opening via Finder, explorer mode, installer.
      PACL 10 - support for most formats and features in Windows version.

      Upcoming: Tools such as archive converter, batch zip, multi-extract.

      To start testing, please sign up here in this thread, and we will send you latest build.

      thank you!

      Ashampoo_Snap_Wednesday, November 20, 2019_12h54m56s_008_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m05s_009_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m14s_010_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m30s_011_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m39s_012_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m49s_013_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h56m00s_014_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h54m43s_007_.png

      76e97ab9-8d75-4175-9ce8-446500031f38-image.png

      Tech Support

    PAbackup doesnt respond at 100%

    Tech Support
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    • Z
      Zoriel last edited by

      Hello, ive just purchased PA2011 Toolbox and wanted to start a backup. But once the backup job is done (the progress window will show 100%) nothing happens and the PABackup window doesnt respond anymore.

      So all i can do is to kill the PAbackup.exe through the taskmanager.

      Also, the usb drive where the backup was saved on doesnt respond anymore either.

      Only a reboot fixes that problem.

      PA and PAbackup are both started as administrator.

      Hopefully you can help me.

      Thanks :)

      1 Reply Last reply Reply Quote 0
      • Luxor
        Luxor Alpha Testers last edited by

        Welcome to the forums Zoriel.

        I run backups all the time and have never ran into this issue and I can’t recall every seeing it reported before.

        Support will reply to you soon but in the meantime if you could post your OS version and steps taken creating your backup to see if they can reproduce it.

        The more information you can give the better. :)

        Windows 10 Home 64-bit
        Intel Core i7 6700HQ @ 2.60GHz
        12.0GB Dual-Channel DDR3 @ 798MHz

        Z 1 Reply Last reply Reply Quote 0
        • Z
          Zoriel @Luxor last edited by

          Sure, i am running Windows 7 x64.
          The steps how i created the Backup were as followed:

          1. Started PA
          2. Clicked Backup Tab
          3. Clicked “New”
          4. Saved the scipt in “My Documents”
          5. Chose USB Drive as destination
          6. Chose Files to backup, for example “My Pictures” (tried also backing up my Thunderbird folder)
          7. Set Compression to “fast” (for Thunderbird files that was “maximum”)
          8. Set scheduler to “weekly” (“daily” for Thunderbird)
          9. Started the backup

          I left all other options as default. In both cases the result was the same.
          But the backup file was created on the usb stick.

          Thanks :)

          Luxor spwolf 2 Replies Last reply Reply Quote 0
          • Luxor
            Luxor Alpha Testers @Zoriel last edited by

            That’s great.

            Someone from support will read this soon. It’s the weekend though so please be patient. :)

            Windows 10 Home 64-bit
            Intel Core i7 6700HQ @ 2.60GHz
            12.0GB Dual-Channel DDR3 @ 798MHz

            1 Reply Last reply Reply Quote 0
            • spwolf
              spwolf conexware @Zoriel last edited by

              @Zoriel:

              Sure, i am running Windows 7 x64.
              The steps how i created the Backup were as followed:

              1. Started PA
              2. Clicked Backup Tab
              3. Clicked “New”
              4. Saved the scipt in “My Documents”
              5. Chose USB Drive as destination
              6. Chose Files to backup, for example “My Pictures” (tried also backing up my Thunderbird folder)
              7. Set Compression to “fast” (for Thunderbird files that was “maximum”)
              8. Set scheduler to “weekly” (“daily” for Thunderbird)
              9. Started the backup

              I left all other options as default. In both cases the result was the same.
              But the backup file was created on the usb stick.

              Thanks :)

              does it work properly when destination is not usb stick, but hard disk? or maybe another usb stick?

              thanks!

              Z 1 Reply Last reply Reply Quote 0
              • Z
                Zoriel @spwolf last edited by

                Hi, it worked fine when i chose my harddrive as destination. Gonna test it tomorrow with a different USB stick.

                1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware last edited by

                  thanks - do let us know. It might be still something to do with us, we will test it internally on monday as well.

                  Z 1 Reply Last reply Reply Quote 0
                  • Z
                    Zoriel @spwolf last edited by

                    Hello, ive tested it now on a different USB Stick and the backup worked. This time the pabackup window also didnt respond but after 10 seconds or so it was suddenly finished.

                    So after this i tried the original USB once again and it also worked but the pabackup window became unresponsive for about 1 minute before it finished.

                    Before when i tried to backup my pictures i am sure i have waited much longer for it to finish. Maybe theres a connection between the backup size and the time of pabackup not reacting ?

                    1 Reply Last reply Reply Quote 0
                    • spwolf
                      spwolf conexware last edited by

                      it could be that it is copying backup from temp and it might not give progress at that point in time, and USB stick being slow, it looks bad… while our testers might have tested with either only HDD or faster combination of pc/usb and didnt notice it.

                      so we will check it out - it would be helpful if you attach the example pbs, just to make sure we can reproduce it!

                      thanks!

                      Z 1 Reply Last reply Reply Quote 0
                      • Z
                        Zoriel @spwolf last edited by

                        Hmm, how can i attach the pbs file ? At the bottom of the forum it says “You may not post attachments” :confused:

                        Not sure if its helpfull but the USB drive with the problem is a “Verbatim Store ‘n’ Go 8GB”; the USB drive that worked better was a “Kingston Data Traveler 102 4GB”

                        Luxor 1 Reply Last reply Reply Quote 0
                        • Luxor
                          Luxor Alpha Testers @Zoriel last edited by

                          I think spwolf has to change permission settings for you before you can attach files. Though he will put me right if I’m wrong with that assumption. ;)

                          Windows 10 Home 64-bit
                          Intel Core i7 6700HQ @ 2.60GHz
                          12.0GB Dual-Channel DDR3 @ 798MHz

                          1 Reply Last reply Reply Quote 0
                          • spwolf
                            spwolf conexware last edited by

                            you should be able to do so now.

                            Just to confim - it works with 8 GB as well, just slower? Then it is probably copying of finished backup being slow due to the speed of the drive (and the fact that Backup isnt getting progress refresh during copying that makes it look bad).

                            1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware last edited by

                              thanks btw!

                              Z 1 Reply Last reply Reply Quote 0
                              • Z
                                Zoriel @spwolf last edited by

                                Hi, heres the pbs file. Sorry that it took me some time to answer.
                                attachment_p_28128_0_thunderbird.zip

                                1 Reply Last reply Reply Quote 0
                                • spwolf
                                  spwolf conexware last edited by

                                  Zoriel - just to confirm, if you let it work, it completes properly no matter what USB drive, right?

                                  1 Reply Last reply Reply Quote 0
                                  • Z
                                    Zoriel last edited by

                                    I suppose it does…i only checked with the smaller Thunderbird backup so far. There it worked with both Sticks after waiting a little bit.
                                    And last time i tried backing up some more files like my pictures, PABackup “froze” for quite a long time and i got impatient.
                                    But i will test that again sometimes in the next 1-2 Days.

                                    1 Reply Last reply Reply Quote 0
                                    • spwolf
                                      spwolf conexware last edited by

                                      yes, if it is what I think it is, we will make it respond better during this copy operation, but speed stays the same, and is limited by usb sticks themselves. This is why you are getting different results with different sticks.

                                      1 Reply Last reply Reply Quote 0
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