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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support
    • Is PA 2022 clear with old bugs?

      G

      PA Queue does not compress file optimally with same parameters if used in Queue mode.

      Being able to save advanced option, and set a default profile and archive type for compression so I can save clicks.

      The above two are majorly affecting my efficiency with archiving stuff with PA 20.10.03.

      Can someone confirm if they are resolved with the 2022 RC1?

      Tech Support

    Iso issue

    Tech Support
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    • D
      davidsplash last edited by

      if you down load any sony dvd player firmware update it shows the powearrchiver iso icon but can not be opened with powearrchiver. the file is called SNEEC900.BIN

      1 Reply Last reply Reply Quote 0
      • RJWaring
        RJWaring last edited by

        I think Sony and other brands encrypt iso so users can’t alter the files contained such as firmware etc can’t be modified.

        Out of curiosity have you tried another zip program to see if this is the cause?

        D 1 Reply Last reply Reply Quote 0
        • D
          davidsplash @RJWaring last edited by

          if that was the case shouldn’t powerarchiver be able to detect this and inform me

          1 Reply Last reply Reply Quote 0
          • RJWaring
            RJWaring last edited by

            Not really, think about it. The whole point of them ensuring their devices can be updated correctly is to secure the data and method in which it’s contained.

            So they would use there own software or code to create a locked down version using ISO as a format. it doesnt really mean it is the same structure of an ISO, An example would be DVD’s within them are VOB Files which are split Mpeg’s saved differently so additional methods can be attached when playing a dvd.

            In order for powerarchiver to read a format and display the contents or tell the user its encypted that ISO format must be created using the set method of rules including Encryption.

            It wouldnt be a very secure method if third party applications like PowerArchiver, WinZip, Stuffit or winrar could not only Open the format but read it and even tell you it’s encryption method.

            That then give’s hackers an imidiate platform to go off, make atempts to alter the code and then the source code which is not what sony, panasonic or any other major brand would like.

            1 Reply Last reply Reply Quote 0
            • M
              Mili conexware last edited by

              just tried with powerIso and no good :)

              D 1 Reply Last reply Reply Quote 0
              • D
                davidsplash @Mili last edited by

                how the average user supposed to know this if pa does not inform the user that the iso has been locked?

                shouldn’t pa tell us?

                1 Reply Last reply Reply Quote 0
                • RJWaring
                  RJWaring last edited by

                  I am sure there is a prompt that PA or other apps could implement that would tell the user it can’t recognise the ISO format.

                  However, PA isnt the only application that isnt able to read this particular ISO.

                  If its an unrecognied format how can it be reported?

                  ie when you open an exe with notepad you dont get a error message from notpad saying it cant read it you just get raw rubbish code interprited as best as possible by that application.

                  If PA cant read or understand the format how can it report to the user other than “Cant Recognise Format”

                  that will be up to the development team to decide on. :)

                  1 Reply Last reply Reply Quote 0
                  • spwolf
                    spwolf conexware last edited by

                    doesnt it tell you it cant read it?

                    1 Reply Last reply Reply Quote 0
                    • RJWaring
                      RJWaring last edited by

                      As with everything David’s use of ISO’s will be different to my own bar the ISO’s I download and create from my own licenced software etc i dont have any issues so I have never had a situation when an error message need to apear.

                      1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware last edited by

                        this bin file is not an iso file at all… it is firmware for device, it is not going to be openable by any iso software.

                        PA does associate with bin files because some of them are legitimate disc images. There is no way to know which one is which without actually opening the file.

                        1 Reply Last reply Reply Quote 0
                        • RJWaring
                          RJWaring last edited by

                          ;) Thats what i was trying to say… its may be classed as a file but as its firmware it may not be associated correctly as an ISO.

                          D 1 Reply Last reply Reply Quote 0
                          • D
                            davidsplash @RJWaring last edited by

                            true but it would be nice to be able to open these files as they are an archive format. It would be nice for powearchiver to tell me it cant open them for a reason not associate an icon to them just becasue they may or may not open in powerarchiver.

                            Bin is a popu;ar format and it would be nice to be able to work with them. I know that some are protected but it would be nice to know that.

                            1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware last edited by

                              it cant un-associate the icon obviously, because it doesnt know what kind of file it is until it opens it up.

                              it is like that for every format… Thats simply not possible to do.

                              You can un-associate it yourself if it bothers you, but there is not much else we can do as there are proper disc images with extension name .bin.

                              1 Reply Last reply Reply Quote 0
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