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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support
    • Is PA 2022 clear with old bugs?

      G

      PA Queue does not compress file optimally with same parameters if used in Queue mode.

      Being able to save advanced option, and set a default profile and archive type for compression so I can save clicks.

      The above two are majorly affecting my efficiency with archiving stuff with PA 20.10.03.

      Can someone confirm if they are resolved with the 2022 RC1?

      Tech Support

    Issue, cannot create ISO from CD/DVD, NO DIALOG

    Tech Support
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    • Mr_Scary
      Mr_Scary last edited by

      I have a disc in my CD/DVD-RW drive, that is 1.5GB, I open PA, and choose Burner, and (Copy Disc to Image ISO) and nothing happens for long time.

      The activity light on my DVD Drive is blinking, but no response from PA in Windows. There is a Minimized App that says Image Grabber, but no Dialog for me to know what is going on. I waited for a long time, nothing…

      Windows 7 64-Bit
      Custom Gaming Rig http://williamwendland.com/PC.shtml
      Core i7 3.35GHZ
      6 GB DDR3/1800
      X58 SLI motherboard

      1 Reply Last reply Reply Quote 0
      • RJWaring
        RJWaring last edited by

        Hi,

        Thank you for using the forum’s to report this bug. I beleave this is something the development team & alpha team have been working on. But it’s good to know that the issue is being experienced outside the alpha team.

        for now try downloading the latest version 12.02.02 and let us know if you still experience the same issues.

        http://www.powerarchiver.com/test/alpha120/powarc120202.exe

        To be on the safe side, i would also recommend you uninstall PA, reboot and then install the latest version from a clean start.

        If you have any error messages, please include screen shots. however, from what we know the system just doesnt recognise or respond so you can screen shot that :)

        Cheers again! and merry Christmas! PS: I like your system specs and computer designs!!

        1 Reply Last reply Reply Quote 0
        • spwolf
          spwolf conexware last edited by

          @Mr_Scary:

          I have a disc in my CD/DVD-RW drive, that is 1.5GB, I open PA, and choose Burner, and (Copy Disc to Image ISO) and nothing happens for long time.

          The activity light on my DVD Drive is blinking, but no response from PA in Windows. There is a Minimized App that says Image Grabber, but no Dialog for me to know what is going on. I waited for a long time, nothing…

          Windows 7 64-Bit
          Custom Gaming Rig http://williamwendland.com/PC.shtml
          Core i7 3.35GHZ
          6 GB DDR3/1800
          X58 SLI motherboard

          is this only on this DVD or?

          Do you have PAVD installed (Virtual Drive?). It also installs special SPTD drivers that will be able to access your drives via custom drivers (if something has messed up your standard SPTI Windows driver).

          1 Reply Last reply Reply Quote 0
          • M
            Mili conexware last edited by

            @Mr_Scary:

            I have a disc in my CD/DVD-RW drive, that is 1.5GB, I open PA, and choose Burner, and (Copy Disc to Image ISO) and nothing happens for long time.

            The activity light on my DVD Drive is blinking, but no response from PA in Windows. There is a Minimized App that says Image Grabber, but no Dialog for me to know what is going on. I waited for a long time, nothing…

            Windows 7 64-Bit
            Custom Gaming Rig http://williamwendland.com/PC.shtml
            Core i7 3.35GHZ
            6 GB DDR3/1800
            X58 SLI motherboard

            just tested this using the latest version.
            inpot a 1.57gig DVD, opened PA>Burner>Copy Disc to ISO, the Image Grabber appeared immediately and “grabbed” the DVD into ISO.
            My system is very similar to yours……

            I would check the settings that spwolf recommended.

            Mr_Scary 1 Reply Last reply Reply Quote 0
            • Mr_Scary
              Mr_Scary @Mili last edited by

              Thanks all for the replies.

              I do have PAVD installed, and that mounts my ISO’s just fine.

              I will try using a different disc,
              Also I have no issues creating an ISO from my HDD.
              As I just dragged all my files from the DVD to my HDD and created an ISO then mounted it as G: DVD drive no issues.

              1 Reply Last reply Reply Quote 0
              • spwolf
                spwolf conexware last edited by

                maybe copy protected DVD?

                Make sure you go to Settings and change to SPTD drivers instead of Autodetection (PA Config> Misc).

                Mr_Scary 1 Reply Last reply Reply Quote 0
                • Mr_Scary
                  Mr_Scary @spwolf last edited by

                  It’s an old game but I have copies of the disc that work.
                  I’ll check the settings you suggestions.

                  I’ll try some more tonight

                  Mr_Scary 1 Reply Last reply Reply Quote 0
                  • Mr_Scary
                    Mr_Scary @Mr_Scary last edited by

                    Ok, I tried a totally differnt disc, and so far it is grabbing the image,
                    the dialog appered, but is very touchy, When I switched windows I lost the Grabber Dialog, but got it back.
                    Then when I went to move the dialog, Windows gave me a (Not Respondeing) however it recovered…
                    Image Was Sucessfull….

                    Here is the Screenshot of my issue using the disc in question.

                    I have changed the settings to (Auto Detect)
                    the options available are:

                    • Auto Detect
                    • SPTD
                    • SPTI
                    • ASPI

                    It appears there is only major problem with this disc,
                    It does not appear to be copy protected as I have made a backup.

                    Even weirder this is not a DVD, it is a 700MB CD copy, the original has
                    I assumed it was a DVD, die that when I dragged the files to HDD it was 1.18GB,
                    but the disc itself is under 700MB.

                    This is either a problem with the disc, or issues with 700MB CD’s, I’ll do some more testing…

                    Thank’s for the replies, it is very appreciated.

                    the reason for this adventure is we can mount CD’s /DVD’s and virtual drives, and not have to insert a disc to play each game.

                    When I get this all figured out, I will do a tutorial, and recomend PowerArchiver to handle the job…

                    Mr_Scary 1 Reply Last reply Reply Quote 0
                    • Mr_Scary
                      Mr_Scary @Mr_Scary last edited by

                      I went ahead and made a video of the issue.
                      It is only CD specific, no issues with DVD.
                      http://www.youtube.com/watch?v=2XaimFV-Do0

                      Also the mounted drive does NOT seem to work with games that require a DVD in the drive to play. I have to actually put the DVD in to get it to work. I have even tried renaming the drive to D:/ but still does’nt work.

                      I forgot to mention that when selecting SPTD, I do get a dialog, but drive does not appear.

                      Also that others are doing this and having the same isuues.

                      spwolf 1 Reply Last reply Reply Quote 0
                      • M
                        Mili conexware last edited by

                        Thanks for posting the video!
                        Does the same thing happen if you enter ANY CD in the drive?
                        What is the longest you waited for before turning the program off?
                        You should be able to just press the “Open” button on your DVDrom drive and the disc tray should open up, without you having to turn your computer on or off, does that work?

                        Also, lets try this…after entering the disc and Image grabber working in the task bar, open the Task Manager>Application Tab>Right click on PowerArchiver 2011: Image Grabber>Select Maximize

                        Does that bring it up at all?

                        Mr_Scary 1 Reply Last reply Reply Quote 0
                        • Mr_Scary
                          Mr_Scary @Mili last edited by

                          @Mili:

                          Thanks for posting the video!
                          Does the same thing happen if you enter ANY CD in the drive?
                          What is the longest you waited for before turning the program off?
                          You should be able to just press the “Open” button on your DVDrom drive and the disc tray should open up, without you having to turn your computer on or off, does that work?

                          Also, lets try this…after entering the disc and Image grabber working in the task bar, open the Task Manager>Application Tab>Right click on PowerArchiver 2011: Image Grabber>Select Maximize

                          Does that bring it up at all?

                          Any CD will cause the issue, even data cds I made myself, please note I have no issues with DVD

                          I’ve waited About 15 minutes before turning it off.

                          Pressing the Eject button on the CD-Drive, and even right clicking on CD-Drive will not eject the CD, it is still spinning, I used a paper clip to eject it one time, not a smart move on my part. Nothing was damaged.

                          I have used TaskManager, tried ending process, it goes through the process, but will not stop the drive from spinning. I have also tried right clicking on the TAB and restoring it from there, but no luck.

                          I will try using TaskManager to maximze/restore PowerArchiver.

                          1 Reply Last reply Reply Quote 0
                          • spwolf
                            spwolf conexware @Mr_Scary last edited by

                            @Mr_Scary:

                            I went ahead and made a video of the issue.
                            It is only CD specific, no issues with DVD.
                            http://www.youtube.com/watch?v=2XaimFV-Do0

                            Also the mounted drive does NOT seem to work with games that require a DVD in the drive to play. I have to actually put the DVD in to get it to work. I have even tried renaming the drive to D:/ but still does’nt work.

                            I forgot to mention that when selecting SPTD, I do get a dialog, but drive does not appear.

                            Also that others are doing this and having the same isuues.

                            when it comes to playing game DVD’s, PAVD doesnt have any DRM avoidance, so if particular DVD has DRM you wont be able to play that game.

                            The best thing for fixing the CD issue would be to PM us the example file (if you can find it on torrents or somewhere), so we can reproduce it here.

                            Mr_Scary 1 Reply Last reply Reply Quote 0
                            • Mr_Scary
                              Mr_Scary @spwolf last edited by

                              @spwolf:

                              when it comes to playing game DVD’s, PAVD doesnt have any DRM avoidance, so if particular DVD has DRM you wont be able to play that game.

                              The best thing for fixing the CD issue would be to PM us the example file (if you can find it on torrents or somewhere), so we can reproduce it here.

                              Only 1 game I need the CD for, and that’s OK, I can live with puting it in, I dont play that much anyway.

                              The main reason was for 1 game my Brother has BF2, and we fixed the issue with that one, he had not updated the game, and that fixed issue ther, no DVD required to play.

                              Lastly, the CD issue, it does this with CDs, CDRs etc… so I doubt having the CD would recreate the issue, as I believe my problem is with all CDs

                              Mr_Scary 1 Reply Last reply Reply Quote 0
                              • Mr_Scary
                                Mr_Scary @Mr_Scary last edited by

                                I tried maximize from taskmanager, and I got fullscreen transparent window with title bar only (PowerArchiver 2011 ImageGrabber not responding)

                                Note. I used even a different CDR, different brand even SONY CD-R supremas 700MB, PNY 700MB, SONY CD-R, Memorex, as well as the Retail Game CD

                                Note, I even tried to disable the DVD drive in device manager,
                                Device manager became not responding.

                                I was able to get the error message,

                                Description:
                                A problem caused this program to stop interacting with Windows.

                                Problem signature:
                                Problem Event Name: AppHangB1
                                Application Name: PABURNTOOLS.EXE
                                Application Version: 1.2.23.1
                                Application Timestamp: 2a425e19
                                Hang Signature: d63c
                                Hang Type: 22528
                                OS Version: 6.1.7601.2.1.0.768.3
                                Locale ID: 1033
                                Additional Hang Signature 1: d63c878bbd02db6d674c6cef3e1b72ea
                                Additional Hang Signature 2: 396f
                                Additional Hang Signature 3: 396fcd2aa355ab88e9fb596b5d662838
                                Additional Hang Signature 4: 2809
                                Additional Hang Signature 5: 2809a5bd732ee2577630c8026782d88f
                                Additional Hang Signature 6: ea53
                                Additional Hang Signature 7: ea53fa8de3c7038ade3031825fa5888d

                                1 Reply Last reply Reply Quote 0
                                • spwolf
                                  spwolf conexware last edited by

                                  we will update the burner and see what happens… thanks for all your help.

                                  Mr_Scary 1 Reply Last reply Reply Quote 0
                                  • Mr_Scary
                                    Mr_Scary @spwolf last edited by

                                    I appreciate the help all…

                                    I’ve been using Powerarchiver since way back when it was called something else, Powerzip maybe ?? cant remeber like 90’s, anyway, this is not causing me real issues, as the DVD ISO does work…

                                    When I get some free time, I will try it out on a couple different computers…

                                    Hope I’ve been of some help…
                                    Let me know if there is anythng else I can test on my end…

                                    Thanks…

                                    1 Reply Last reply Reply Quote 0
                                    • spwolf
                                      spwolf conexware last edited by

                                      EasyZip… in 1999? :-).

                                      1 Reply Last reply Reply Quote 0
                                      • spwolf
                                        spwolf conexware last edited by

                                        We have updated our burner drivers, can you try again please?

                                        http://www.powerarchiver.com/test/alpha120/powarc125003.exe

                                        Mr_Scary 1 Reply Last reply Reply Quote 0
                                        • Mr_Scary
                                          Mr_Scary @spwolf last edited by

                                          It did not solve the issue on my PC,
                                          Samsung Superwritemaster SH-223Q cannot update firmware (*)
                                          Things that may be causing the issue:I’m using RAID 0 x2 on JMB363
                                          System is 3-Way SLI (Doubt this is a problem)

                                          HOWEVER:

                                          I cannot recreate the issue on several other computers
                                          Intel G41 running Windows 8 64-Bit,
                                          HP DV6-2155DX Laptop Winows 7 64-bit, the CD to ISO file was quick and without issue…

                                          So this issue is on my gaming rig only, it may be the
                                          Samsung Superwritemaster Model: SH-223Q, and for some reason I cannot update the firmware from SB02 to ST02, I even reverted it back to SB00 with no avail. and still cannot update to ST02.

                                          Sorry for the trouble everyone,
                                          Next I am going to install a new DVD-ROM or blu-ray and see if the issue still persists…

                                          Thanks for all the help…

                                          1 Reply Last reply Reply Quote 0
                                          • spwolf
                                            spwolf conexware last edited by

                                            yes, but it should work regardless of the drive :-).

                                            After we finish up with beta, we would like to send you an debug version to capture logs so we can send them to our burner guys.

                                            Mr_Scary 1 Reply Last reply Reply Quote 0
                                            • Mr_Scary
                                              Mr_Scary @spwolf last edited by

                                              Sure, that would be great…

                                              1 Reply Last reply Reply Quote 0
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