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    • Power Archiver Starter - CPU and power overhead

      PA_Fan

      I’m running PA 21.00.17 64-bit on a 64-bit i7 desktop with W10 Pro, latest version. This 32gb of installed RAM.

      As I use the PA pbs system for a number of scheduled archiving operations throughout the day, PA Starter is set to load and run at system startup.

      In the course of trying to identify some causes of slowness and bottlenecks in other processes, I notice that PA Starter (PAS) always runs at between 11% and 15% of CPU (see screenshot), usually at about 12-13%. This is by far the highest demanding process on the system, as shown by Task Manager. In Performance Monitor, PAS Average CPU is 8.32, with every other process at less that 1 i.e. in decimal places only.

      Task Manager also shows PAS Power Usage as “Very High”, and is the only process shown thus.

      I have looked again at the information about PAS at https://wiki.powerarchiver.com/en:help:details:powerarchiver_starter, which was last modified in 2016. The article states a low memory usage for PAS of 784k, which is fair enough, but it is the large CPU overhead which is of concern.

      It is of course possible to change the PAS priority, but this has no effect on CPU overhead.

      However, is it possible to change PAS, which is required only at intervals to initiate PA scheduled tasks, from consuming so much system resource for every moment of the day?

      PA Starter.jpg

      Tech Support
    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support

    PA screen position

    Tech Support
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    • C
      Carlospr last edited by

      Hi again,

      I like to use my Windows XP task bar (the bar with Start button :D ) in the upper part of the screen (like Mac style…).

      However, this PA version sometimes starts in the upper part of the screen, behind the task bar!

      So, I’m not able to move PA window using the mouse (the right click in PA task bar button does not show a “Move” option). I have to resize task bar to get access to PA and, then, move it down…

      It’s quite annoying and I don’t remember last version (8.xx) did that…

      I hope there’s a workaround to fix this.

      :cool:

      1 Reply Last reply Reply Quote 0
      • C
        Carlospr last edited by

        I’m still testing PA…

        Today, PA went out of screen…

        Something is wrong with the way PA saves its position… :confused:

        C 1 Reply Last reply Reply Quote 0
        • C
          Carlospr @Carlospr last edited by

          I’m wondering if the PA screen position weird behavior is happening just with me… :confused: :(

          J 1 Reply Last reply Reply Quote 0
          • J
            Jr heuwing @Carlospr last edited by

            @Carlospr:

            I’m wondering if the PA screen position weird behavior is happening just with me… :confused: :(

            I think so, never had problems with that.

            Maybe you are using 2 screens or there is an virtual desktop function active ?

            Keep looking for interesting software.

            C 1 Reply Last reply Reply Quote 0
            • C
              Carlospr @Jr heuwing last edited by

              No and no…

              The first thing is that I use Windows task bar in the upper part of the screen.

              Second, if I download a zip file and press open, PA opens normaly. Then I make a second, third download and each time I press open… PA opens but its screen position change is getting higher and higher… If I resize Windows task bar PA title bar turns visible again…

              :confused:

              ivan 1 Reply Last reply Reply Quote 0
              • ivan
                ivan conexware @Carlospr last edited by

                I couldn’t reproduce the issue - checked with taskbar on the top on Windows XP.

                Can you please run PowerArchiver, and from Options menu choose “Set installation defaults”, then close PA and try using all again?

                C 1 Reply Last reply Reply Quote 0
                • C
                  Carlospr @ivan last edited by

                  Hi Ivan,

                  I made what you said but the issue still remains. I also uninstalled PA and then reinstalled with no results…

                  I changed the Windows XP taskbar to the botton of the screen and then PA position was recorded normally. Everytime I started PA it started at the same screen position.

                  I placed the Windows XP taskbar to the upper position again and I got the same issue: everytime I started PA it started at a higher screen position…

                  Then I decided to install version 8.60: it’s working normally, even with the Windows XP taskbar placed at the upper screen position…

                  :confused:

                  K 1 Reply Last reply Reply Quote 0
                  • K
                    klitos @Carlospr last edited by

                    Hi,

                    Just noticed this and thought I’d try it. I can reproduce the problem. Try the following: move the Windows XP task bar to the top. Right-click on the task bar, select Properties, and disable AutoHide. This ensures that the task bar is always visible, and that all currently visible icons and application windows are pushed down by the width of the taskbar.

                    This gives rise to the concept of having different logical and physical screen coordinates. The logical screen coordinates start at the bottom of the task bar (since nothing but the task bar itself can appear above that position), whereas physical screen coordinates start at the top of the screen.

                    Now start Power Archiver. Notice where it has positioned itself. Without changing that position, do something with it, e.g. view an archive (if you just exit without doing anything, it may not bother saving its last position). Now exit Power Archiver, and start it again. You will notice that its screen position has shifted up a bit. The amount it has shifted is the width of the task bar. It is as if, on exit, it saves its position using logical screen coordinates but, on start up, it restores its position using physical coordinates.

                    HTH,
                    Klitos

                    C 1 Reply Last reply Reply Quote 0
                    • C
                      Carlospr @klitos last edited by

                      Thanks klitos for your great issue analysis!

                      That’s exactly what is happening!

                      ivan 1 Reply Last reply Reply Quote 0
                      • ivan
                        ivan conexware @Carlospr last edited by

                        Thanks klitos!

                        The bug will be fixed in next release!

                        spwolf 1 Reply Last reply Reply Quote 0
                        • spwolf
                          spwolf conexware @ivan last edited by

                          Hi,

                          please check it with 9.00.35 release:
                          http://www.powerarchiver.com/test/powarc90035.exe

                          And make sure you test it a bit so there are no other issues.

                          thanks,

                          C 1 Reply Last reply Reply Quote 0
                          • C
                            Carlospr @spwolf last edited by

                            The new version was tested for some days and it’s working!

                            :)

                            1 Reply Last reply Reply Quote 0
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