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    • Config settings doesn't impact PA behaviour...

      pirrbe

      PA2023 Win10, (same problem with older releases but never reported)
      PA Soft is installed on partition D. (exclusive for installed progs)
      Then I created on my partition G: the folders as configured in PA Settings ‘Folders’.

      0fcf1b09-1b91-4b74-b250-f8cf908a3348-Ashampoo_Snap_maandag 20 maart 2023_11h54m34s.png

      Screenshot 2023-03-20 121152.png

      The problem : Any activity on PA is saved in these folders…
      PA ignores them and still use the default settings. Whats wrong ? Regards, Pirrbe

      Tech Support
    • Missing pdf markups in pdf preview

      L

      I am still using Powerarchiver 2022 and it does not show pdf markups in the preview. Is there a setting to get version 2022 to show pdf markups in the preview? If not, does this work in version 2023?

      Tech Support
    • Question about PA Files...

      T

      The question that I have about PA archives is what happens if say ConeXware, as a company, dies in the future? What happens to any PA files that are created today? Can these files be decompressed with a copy of a PowerArchiver that can no longer phone home to the mothership thus can’t be registered or activated?

      I mean, I can understand that new PA files wouldn’t be able to be created if the program isn’t registered but what about an un-registered copy because well, the question that I posed above?

      It’s questions like this that make me not want to store anything really valuable in PA files out of fear that I, at some point in the future, might lose access to said data inside those files. OK, 7ZIP might not be able to compress as heavily as PA but at least it’s open source and any 7ZIP files will still be able to be read and decompressed ten, twenty, or fifty years from now.

      Tech Support
    • Functions in Windows 11 context menu no longer work after last Windows Update

      T

      For some reason, the PowerArchiver functions in the Windows 11 context menu no longer work after the last Windows Update. Only the functions in the classic context menu function as they should.

      I’ve tried uninstalling PowerArchiver and using RevoUninstaller to remove all bits and pieces that were left behind and did a clean install of PowerArchiver, it didn’t fix the issue. Other items in the Windows 11 context menu work.

      Tech Support
    • Multi Extract doesn't extract in parallel in Windows 11

      Z

      Is this a known problem? Is there a fix coming? This is a primary reason I buy PA.

      I’ve tried both methods I know to extract multiple zips at the same time. 1) Multi Extract feature in the GUI. 2) In Windows File Explorer, select multiple zips, right click, use PA context menu to Extract or Extract To…

      Is there a setting I missed? Or maybe it really is processing in parallel, but I can’t detect it? Nothing tells me in the Processes in Task Manager that multiple PA extracts are running. And my CPU, memory and disk resources do not look like a lot of extracts are running.

      I’m using PA 2022 Standard version 21.00.18 on Windows 11 Pro version 10.0.22621 Build 22621.

      Tech Support
    • Functions in Windows 11 Context Menu don't work in some directories

      P

      In the latest version of PA, on W11 (latest build/SP) when you try to use the first level context menu - NOTHING HAPPENS (particularly when you do this from Downloads or Documents folders) - however I noticed that it DOES WORK when you use the context menu from the Desktop. Going to the second level context menu does work however.

      Tech Support
    • PA 2023 Preview versus PA2022

      pirrbe

      Is the version Preview 2023 also considered to be tested by the testteam ? In the past we got messages in the forum for testing out version x.x, to be downloaded by fastring, or I missed the one for 2023. (I discovered 2023 on the official web…)
      CU, Pirrbe

      .

      Tech Support
    • Missing virtual driver in Patchbeam

      pirrbe

      PA 2023 22.00.08
      Long time no seeing. So I start up the new year with a first problem : the virtual driver cannot be installed. Reason : it is missing in the Fast Ring PatchBeam Update Service…
      Virtual driver PA 2023-01-28 152607.png
      It seems a standard problem with new releases :-)
      Can I have a link or can it be fixed. Thank you. CU later

      Tech Support
    • How to get a registering code?

      N

      Hi there, been a user since 13 years now and in past whenever I had a problem or question I could email, however since 3 weeks it seems like everybody is dead?

      Anyway, as kind of a last resort, I post this email a 4th time but in this forum instead now, in the hope for help:
      "This is the 3rd time I am emailing you guys as I am missing a working code for the preview of Power Archiver 2023

      Can you please help me? I am a 13 years lasting customer of yours, and I am shocked thatr for whatever reason my support tickets are ignored now, why?

      thanks in advance!
      All the best!
      Joerg"

      Tech Support
    • File Explorer Shell Extension crash on Junction

      W

      Re: Explorer.exe Crash on right click

      This appears to be happening again with the Power Archiver 2022 shell extensions.

      When I have Use Explorer Shell Extensions enabled in Power Archiver Configuration and right-click on c:\Users\username\Start Menu, (hidden Junction file), File Explorer crashes.

      I have version 21.00.15 (03/2022) 64-bit installed in Windows 10 Version 21H2 (Build 19044.1826).

      Tech Support
    • PA 21.00.18 Action / Test behaves oddly for me on .PA files

      Brian Gregory

      PA 21.00.18 running on Windows 7 64 bit.
      I made a big .PA file and thought I’d check it was made correctly with Menu / Actions / Test.
      Discovered:
      a) PA always issues a UAC prompt to do this!
      b) PA always says there are many errors in PA files.

      Tech Support
    • PA 21.00.18 testing via context menu causes extraction of files

      D

      When the function for testing archives is invoked via the shell context menu (PowerArchiver > Test) then all the files in the archive get extracted to the current folder.

      The test dialog reports as many errors as there are files in the archive but it fails to give any hint as to which files are supposed to be erroneous or what the nature of the problem might be. Comparing the extracted files to the originals shows no differences at all.

      The .7z in question was produced with maximised compression settings in 7zip (taking forever but resulting in smaller archives than .7z produced by PowerArchiver with maximised settings). Therefore I wanted to see whether PowerArchiver can at least test .7z that it produced itself. Hence I had PowerArchiver convert a .pa with the same contents to .7z. There weren’t any errors reported but the resulting .7z contained fewer than half of the files contained in the .pa (137 of 366), so I scratched that test.

      Performance is abysmal when testing via the context menu (e.g. almost 2 minutes for testing a .7z that 7zip tests in 4 seconds), but that is most likely due to the fact that the extracted files are written to disk. Testing the same .7z in the PowerArchiver GUI takes only 8 seconds but causes the mysterious appearance of a UAC dialog, as reported elsewhere.

      The testing function is vital because PowerArchiver has a history of producing archives that it cannot unpack without errors or that do not conform to the respective file format standards (e.g. ZIP) so that other programs report them as erroneous.

      The point of creating archives is that the files in them will most likely have to be extracted at some point. If the extraction cannot be guaranteed to produce correct results then the whole program is absolutely pointless. Actually, worse than pointless - it causes data loss and hence damage.

      Tech Support

    Codename Windows 8 Dev - Issues

    Tech Support
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    • P
      PBMCMLXXI last edited by

      Whilst I know not supported, only good to advise you at this time of installation issues.

      During the install on CN W8 -Dev *64 the installer had an error at the part where it removed backup files.
      I could see that Powerarchiver appeared to be installed and therefore launched task manager to close the hung installer.

      Powerarchiver launches and seems to work ok, other than the hang as mentioned in install.

      The other thing to note is that the file association does not seem to work fully via the Powerarchiver interface, you click to apply, it seems to but does not. However when launching a example zip file with no associated icon, CN W8 dev asks what application to open with. When selecting Powerarchiver it changes the icon and remembers the selection.

      As say, don’t expect support at this stage, it is to bring it to your dev’s attention to help aviod any issues further down the road.

      Windows 10 *64 - Latest TP (Fast)

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        hm, i wonder if both are due to Win8 buggies. Those things should stay the same in Win8.

        P 1 Reply Last reply Reply Quote 0
        • P
          PBMCMLXXI @spwolf last edited by

          could well be some issue with explorer in w8.

          The only other bit of software I use which may have an issue pertaining to explorer is dropbox (selective sync) dialogue box does not appear.

          At least it is something to keep an eye out for when the beta comes out. Always good to pass on findings rather than keep them to ones self :)

          Have not come across any other Powerarchiver discrepancies since this morning, contextual menus work as they should - as does the main programme :)

          Windows 10 *64 - Latest TP (Fast)

          1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware last edited by

            absolutely… well it should be very much the same as Win7 when it comes to system things. So Windows Installer not working I would definitively call an bug.

            Let us know if you notice anything else.

            P 1 Reply Last reply Reply Quote 0
            • P
              PBMCMLXXI @spwolf last edited by

              Hi spwolf, I have done some further testing this morning to manually uninstall the previous version a install the latest 1201.

              During the uninstall I got the following screen shot of an error

              then the uninstaller just hung.
              During the install I got the following screen shot of an error

              and then the installer just hung, leaving this on screen

              Using task manager I closed the hanging apps.

              Just for testing I did thereafter try WinRar to see how that would install, and that did not provide any install/uninstall errors.

              Hope the above info gives you some Idea of the errors and more technical screen shot of code errors help.

              PS also briefly caught glimpse of some message (not exact wording as it was quick) ‘installer database does not have the required logic to’

              Kind Regards
              Paul.
              attachment_p_27150_0_powerarchiver-uninstall.png
              attachment_p_27150_1_powerarchiver-install.png
              attachment_p_27150_2_powerarchiver-install-hang.png

              Windows 10 *64 - Latest TP (Fast)

              1 Reply Last reply Reply Quote 0
              • spwolf
                spwolf conexware last edited by

                you can do this test - extract the pa installer, and run .msi file… does it work then?

                P 1 Reply Last reply Reply Quote 0
                • P
                  PBMCMLXXI @spwolf last edited by

                  Hi just caught me, off for weekend in a mo…

                  Just done as requested, extracted the setup file.
                  The .msi installed without any issues.

                  The integration/association still does not default correctly,
                  you have to right click and open with, choose default program, which when selected changes the icons and defaults ok. Doing so within PA did not.

                  Hope this helps :)

                  Windows 10 *64 - Latest TP (Fast)

                  1 Reply Last reply Reply Quote 0
                  • spwolf
                    spwolf conexware last edited by

                    coool… thanks!

                    P 1 Reply Last reply Reply Quote 0
                    • P
                      PBMCMLXXI @spwolf last edited by

                      Just provide an update: Seems quite a few things I have installed do not automatically pick up the default viewer/app icons. You click on example a .pdf and then it asks what .pdf viewer out of the ones installed you like to open it with.

                      Am sure MS will improve explorer functionality by the Beta.
                      Regarding PA not come across any further issues :)

                      Windows 10 *64 - Latest TP (Fast)

                      1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware last edited by

                        You can check this installer here:
                        http://www.powerarchiver.com/test/alpha120/powarc120103new.exe

                        1 Reply Last reply Reply Quote 0
                        • spwolf
                          spwolf conexware last edited by

                          let us know if this installs in Win8.

                          thanks!

                          P 1 Reply Last reply Reply Quote 0
                          • P
                            PBMCMLXXI @spwolf last edited by

                            @spwolf:

                            let us know if this installs in Win8.

                            thanks!

                            Hi,
                            Just tested it on my VM for you. Unfortunately it sort of failed. It runs then stops with the error - after closing the error message it hangs on the final screen, removing backup files.
                            Hope this reply helps you.

                            Error screen as included.

                            Error copied:
                            [EXCEPTION_UNHANDLED] (0xc0000005) at address [0x77007075]

                            *** Stack Trace (x86) ***

                            [0x77007075] CoIncrementMTAUsage()
                            [0x77006f8b] CoIncrementMTAUsage()
                            [0x76fc22c0] ObjectStublessClient18()
                            [0x76fc11e3] ObjectStublessClient18()
                            [0x76fc0f8d] ObjectStublessClient18()
                            [0x76fc0cdc] ObjectStublessClient18()
                            [0x77092bce] NdrExtStubInitialize()
                            [0x743b9527] MsiSetOfflineContextW()
                            [0x743737d0] MsiProvideQualifiedComponentExA()
                            [0x743aadc6] MsiCloseAllHandles()
                            [0x743aa92b] MsiCloseAllHandles()
                            [0x743b1a48] MsiCloseHandle()
                            [0x00c24052] –—
                            [0x772c31b0] RtlInitializeExceptionChain()
                            [0x772c3183] RtlInitializeExceptionChain()

                            attachment_p_27421_0_pa1.png
                            attachment_p_27421_1_pa2.png
                            attachment_p_27421_2_pa3.png

                            Windows 10 *64 - Latest TP (Fast)

                            spwolf 1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware last edited by

                              thanks - we have reported this to our installer company.

                              P 1 Reply Last reply Reply Quote 0
                              • P
                                PBMCMLXXI @spwolf last edited by

                                No probs.
                                I have also just checked for you, as before - if the .msi is extracted that runs and installs fine.

                                The only proviso to that ‘installs fine’ is what I believe a W8 issue where certain icons don’t show until initially selected with the open with dialogue. Once windows is informed example .zip is to open with PowerArchiver the icon shows for .zip

                                There are a few programmes that this icon issue happens with, so I personally believe nothing at this stage of W8 the icon issue is nothing to worry about - I would be more concerned if it was Beta…

                                Windows 10 *64 - Latest TP (Fast)

                                1 Reply Last reply Reply Quote 0
                                • spwolf
                                  spwolf conexware @PBMCMLXXI last edited by

                                  @pjb:

                                  Hi,
                                  Just tested it on my VM for you. Unfortunately it sort of failed. It runs then stops with the error - after closing the error message it hangs on the final screen, removing backup files.
                                  Hope this reply helps you.

                                  Error screen as included.

                                  Error copied:
                                  [EXCEPTION_UNHANDLED] (0xc0000005) at address [0x77007075]

                                  *** Stack Trace (x86) ***

                                  [0x77007075] CoIncrementMTAUsage()
                                  [0x77006f8b] CoIncrementMTAUsage()
                                  [0x76fc22c0] ObjectStublessClient18()
                                  [0x76fc11e3] ObjectStublessClient18()
                                  [0x76fc0f8d] ObjectStublessClient18()
                                  [0x76fc0cdc] ObjectStublessClient18()
                                  [0x77092bce] NdrExtStubInitialize()
                                  [0x743b9527] MsiSetOfflineContextW()
                                  [0x743737d0] MsiProvideQualifiedComponentExA()
                                  [0x743aadc6] MsiCloseAllHandles()
                                  [0x743aa92b] MsiCloseAllHandles()
                                  [0x743b1a48] MsiCloseHandle()
                                  [0x00c24052] –—
                                  [0x772c31b0] RtlInitializeExceptionChain()
                                  [0x772c3183] RtlInitializeExceptionChain()

                                  Can you try running setup.exe that is next to the. Msi when you extract setup?

                                  Much appreciated?

                                  P 1 Reply Last reply Reply Quote 0
                                  • P
                                    PBMCMLXXI @spwolf last edited by

                                    Hi,
                                    I have extracted the file, and then ran the setup as requested from the extracted file.
                                    It looked like it might go through quicker & ok, but then it failed. At a glance same error as before:

                                    [EXCEPTION_UNHANDLED] (0xc0000005) at address [0x761c7075]

                                    *** Stack Trace (x86) ***

                                    [0x761c7075] CoIncrementMTAUsage()
                                    [0x761c6f8b] CoIncrementMTAUsage()
                                    [0x761822c0] ObjectStublessClient18()
                                    [0x761811e3] ObjectStublessClient18()
                                    [0x76180f8d] ObjectStublessClient18()
                                    [0x76180cdc] ObjectStublessClient18()
                                    [0x76252bce] NdrExtStubInitialize()
                                    [0x74839527] MsiSetOfflineContextW()
                                    [0x747f37d0] MsiProvideQualifiedComponentExA()
                                    [0x7482adc6] MsiCloseAllHandles()
                                    [0x7482a92b] MsiCloseAllHandles()
                                    [0x74831a48] MsiCloseHandle()
                                    [0x00a04052] –—
                                    [0x77d631b0] RtlInitializeExceptionChain()
                                    [0x77d63183] RtlInitializeExceptionChain()

                                    Windows 10 *64 - Latest TP (Fast)

                                    1 Reply Last reply Reply Quote 0
                                    • spwolf
                                      spwolf conexware last edited by

                                      thanks a lot!

                                      1 Reply Last reply Reply Quote 0
                                      • spwolf
                                        spwolf conexware last edited by

                                        Hi,

                                        Please check if this improves it:
                                        http://www.powerarchiver.com/test/alpha120/powarc120202.exe

                                        1 Reply Last reply Reply Quote 0
                                        • RJWaring
                                          RJWaring last edited by

                                          Just a quick thing i noticed… on a windows XP Pro SP3 OS.

                                          When i downloaded 12.02.02… it said i didnt have admin rights… however, i do! so i uninstalled PowerArchiver and ran the Install again and it worked ok no issues…

                                          So not sure if this is a bug, but it isnt allowing users to upgrade PA from Prior Versions.

                                          EDIT: Just a quick note that on my Home Systerm Windows 7 Ultimate 32bit SP1 It updated the OS without an admin error message but then hung and prompted me to restart. After restart PA worked like a charm so no noticible curruption on install.

                                          Sounds like the Install just needs updating, and checking on Older OS’s

                                          spwolf 1 Reply Last reply Reply Quote 0
                                          • spwolf
                                            spwolf conexware @RJWaring last edited by

                                            @Sir:

                                            Just a quick thing i noticed… on a windows XP Pro SP3 OS.

                                            When i downloaded 12.02.02… it said i didnt have admin rights… however, i do! so i uninstalled PowerArchiver and ran the Install again and it worked ok no issues…

                                            So not sure if this is a bug, but it isnt allowing users to upgrade PA from Prior Versions.

                                            anyone else had the same weird issue?

                                            Luxor moles42 2 Replies Last reply Reply Quote 0
                                            • Luxor
                                              Luxor Alpha Testers @spwolf last edited by

                                              @spwolf:

                                              anyone else had the same weird issue?

                                              No such problem here.

                                              Windows 10 Home 64-bit
                                              Intel Core i7 6700HQ @ 2.60GHz
                                              12.0GB Dual-Channel DDR3 @ 798MHz

                                              1 Reply Last reply Reply Quote 0
                                              • moles42
                                                moles42 Alpha Testers @spwolf last edited by

                                                @spwolf:

                                                anyone else had the same weird issue?

                                                not ‘THAT’ particular message but I was forced to do a clean installation…
                                                I tried on several occasions but it wouldn’t let me ‘upgrade’

                                                Windows 10 Pro x64
                                                Intel Core 2 Duo E6850 @ 3.00GHz
                                                4.00GB Dual-Channel DDR2 @ 399MHz
                                                NVIDIA GeForce GT 730

                                                spwolf 1 Reply Last reply Reply Quote 0
                                                • spwolf
                                                  spwolf conexware @moles42 last edited by

                                                  @moles42:

                                                  not ‘THAT’ particular message but I was forced to do a clean installation…
                                                  I tried on several occasions but it wouldn’t let me ‘upgrade’

                                                  well what error did you get?

                                                  1 Reply Last reply Reply Quote 0
                                                  • moles42
                                                    moles42 Alpha Testers last edited by

                                                    can’t recall it in detail…very lengthy message which just indicated that I couldn’t install over a previously installed version…at the time I assumed you as the dev team had instigated a ‘clean’ installation only.

                                                    I realise now that this wasn’t the case…the clean installation however had no hiccups whatsoever.

                                                    I could probably recreate if you wish by reinstalling previous version ?

                                                    Windows 10 Pro x64
                                                    Intel Core 2 Duo E6850 @ 3.00GHz
                                                    4.00GB Dual-Channel DDR2 @ 399MHz
                                                    NVIDIA GeForce GT 730

                                                    spwolf 1 Reply Last reply Reply Quote 0
                                                    • spwolf
                                                      spwolf conexware @moles42 last edited by

                                                      @moles42:

                                                      can’t recall it in detail…very lengthy message which just indicated that I couldn’t install over a previously installed version…at the time I assumed you as the dev team had instigated a ‘clean’ installation only.

                                                      I realise now that this wasn’t the case…the clean installation however had no hiccups whatsoever.

                                                      I could probably recreate if you wish by reinstalling previous version ?

                                                      please do try! Works fine here… it shouldnt happen.

                                                      moles42 1 Reply Last reply Reply Quote 0
                                                      • moles42
                                                        moles42 Alpha Testers @spwolf last edited by

                                                        Did as requested and message did appear once again…see attached screenshot.
                                                        attachment_p_27620_0_pa120202.jpg

                                                        Windows 10 Pro x64
                                                        Intel Core 2 Duo E6850 @ 3.00GHz
                                                        4.00GB Dual-Channel DDR2 @ 399MHz
                                                        NVIDIA GeForce GT 730

                                                        1 Reply Last reply Reply Quote 0
                                                        • spwolf
                                                          spwolf conexware last edited by

                                                          ah, so what version did you have before?

                                                          1 Reply Last reply Reply Quote 0
                                                          • moles42
                                                            moles42 Alpha Testers last edited by

                                                            v12.02.01

                                                            Windows 10 Pro x64
                                                            Intel Core 2 Duo E6850 @ 3.00GHz
                                                            4.00GB Dual-Channel DDR2 @ 399MHz
                                                            NVIDIA GeForce GT 730

                                                            1 Reply Last reply Reply Quote 0
                                                            • spwolf
                                                              spwolf conexware last edited by

                                                              i posted 12.02.01?

                                                              1 Reply Last reply Reply Quote 0
                                                              • moles42
                                                                moles42 Alpha Testers last edited by

                                                                I had 12.02.01 and the error occurs when trying to install 12.02.02 over it

                                                                Windows 10 Pro x64
                                                                Intel Core 2 Duo E6850 @ 3.00GHz
                                                                4.00GB Dual-Channel DDR2 @ 399MHz
                                                                NVIDIA GeForce GT 730

                                                                1 Reply Last reply Reply Quote 0
                                                                • spwolf
                                                                  spwolf conexware last edited by

                                                                  thats fine, ivan probably forgot to change the installer version number, i dont remember posting .01 here… memory is bad these days!

                                                                  1 Reply Last reply Reply Quote 0
                                                                  • moles42
                                                                    moles42 Alpha Testers last edited by

                                                                    here’s the offending Post….lol

                                                                    http://www.powerarchiver.com/forums/showpost.php?p=27571&postcount=3

                                                                    Windows 10 Pro x64
                                                                    Intel Core 2 Duo E6850 @ 3.00GHz
                                                                    4.00GB Dual-Channel DDR2 @ 399MHz
                                                                    NVIDIA GeForce GT 730

                                                                    P 1 Reply Last reply Reply Quote 0
                                                                    • P
                                                                      PBMCMLXXI @moles42 last edited by

                                                                      Hi sorry for the delay, only just seen it was updated.

                                                                      Have tested powarc120202.exe on Windows 8 *64 and can confirm that: that installer worked well. The application installed without any errors.
                                                                      The application works as it should. :)

                                                                      As such this issue I believe is now resolved and as such I believe this topic can be now marked as ‘Fixed’

                                                                      Many Thanks. :)

                                                                      Windows 10 *64 - Latest TP (Fast)

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