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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support
    • Is PA 2022 clear with old bugs?

      G

      PA Queue does not compress file optimally with same parameters if used in Queue mode.

      Being able to save advanced option, and set a default profile and archive type for compression so I can save clicks.

      The above two are majorly affecting my efficiency with archiving stuff with PA 20.10.03.

      Can someone confirm if they are resolved with the 2022 RC1?

      Tech Support

    FTP connection

    Tech Support
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    • P
      phil last edited by

      Good day to all,

      I can’t even get a single FTP connection, passive mode, port 21.
      Been trying many sites, with no success.
      I got KIS 2012, with PA autorisations all on green…
      Could you please help ?

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        maybe if you send it to me (drazen) via email, i could try the same sites myself and then let you know (in confidentiality).

        P 1 Reply Last reply Reply Quote 0
        • P
          phil @spwolf last edited by

          hi drazen,

          no problem with confidentiality, try this one :

          ftp.kaspersky.com

          anonymous login

          1 Reply Last reply Reply Quote 0
          • RJWaring
            RJWaring last edited by

            Ironically I reported this as an issue over a month ago after a change was made during Beta trials and still to this day i have issues.

            the frustrating this is i know the ftp feature worked great before a particular amendment was made.

            Let me know if you get this working as it should!

            1 Reply Last reply Reply Quote 0
            • P
              phil last edited by

              thank you
              that might be a small bug, it used to work well with the precedent version

              S 1 Reply Last reply Reply Quote 0
              • S
                Socrates Banned @phil last edited by

                I am not having this problem so I suspect there is a setting somewhere. . . .

                Still, it would be nice to figure out where it is.

                P 1 Reply Last reply Reply Quote 0
                • P
                  phil @Socrates last edited by

                  thanks, i’ll try to look forward for any settings i could have missed, but no big hope, was on it all last evening !

                  1 Reply Last reply Reply Quote 0
                  • moles42
                    moles42 Alpha Testers last edited by

                    I couldn’t connect to ftp.kaspersky.com but I’m having no issues with any of my own sites.
                    I realise that information doesn’t help matters but I thought I’d report it anyway.
                    I was however able to connect to kaspersky using ‘cuteftp’

                    strange that I can connect with some sites using anonymous login in PA
                    but using cuteftp I have no issues at all.

                    Windows 10 Pro x64
                    Intel Core 2 Duo E6850 @ 3.00GHz
                    4.00GB Dual-Channel DDR2 @ 399MHz
                    NVIDIA GeForce GT 730

                    P 1 Reply Last reply Reply Quote 0
                    • P
                      phil @moles42 last edited by

                      thanks

                      i too can connect with kaspersky with filezilla, but not with PA

                      1 Reply Last reply Reply Quote 0
                      • P
                        phil last edited by

                        Good day !

                        Me again, with FTP.
                        When you try anonymous login, password is set as an email adress, right ?
                        but PA doesn’t remember that adress, ,even after saving…

                        hope it can help.
                        bye.

                        1 Reply Last reply Reply Quote 0
                        • spwolf
                          spwolf conexware last edited by

                          you can put anything as the password in anon login, i dont think anyone actually puts their email anymore.

                          so you have to write in password each time?

                          P 1 Reply Last reply Reply Quote 0
                          • P
                            phil @spwolf last edited by

                            hi,

                            yes, rewriting PW is needed each time

                            1 Reply Last reply Reply Quote 0
                            • M
                              Mili conexware last edited by

                              Anonymous password not saved when changed manually and not connecting to Kaspersky’s server either

                              logged them in, thanks guys!

                              1 Reply Last reply Reply Quote 0
                              • RJWaring
                                RJWaring last edited by

                                I’m still having loads of issues with my PA working on ftp… its eaither not connecting or really slow doings so.

                                Dam shame!

                                spwolf 1 Reply Last reply Reply Quote 0
                                • spwolf
                                  spwolf conexware @RJWaring last edited by

                                  @Sir:

                                  I’m still having loads of issues with my PA working on ftp… its eaither not connecting or really slow doings so.

                                  Dam shame!

                                  well thank you for submitting proper report!

                                  RJWaring 1 Reply Last reply Reply Quote 0
                                  • RJWaring
                                    RJWaring @spwolf last edited by

                                    @spwolf:

                                    well thank you for submitting proper report!

                                    I am pritty sure i did post a explanation and no one could submit a real answer. ie everyone seemed to be fine and me being the only one with this issue we shrugged it off as my system.

                                    Like i said, it connects at times then stops. Yet if i connect through windows FTP in windows explorer it has no problems neither does any other FTP program.

                                    Yet i enter the same details into PA FTP and it either stays on connecting for ages then connects and is fine or it just doesnt work.

                                    its a very strange thing… because during alpha testing in its 1st month it worked like a charm! in my mind its every since the bug was fixed with the password box thats when i think i had issues… but i did report that in a thread and no one could answer me because theres was fine.

                                    hense why i mention it now.

                                    1 Reply Last reply Reply Quote 0
                                    • spwolf
                                      spwolf conexware last edited by

                                      we will update the ftp and see what happens then.

                                      RJWaring 1 Reply Last reply Reply Quote 0
                                      • RJWaring
                                        RJWaring @spwolf last edited by

                                        @spwolf:

                                        we will update the ftp and see what happens then.

                                        your welcome to remote my system and i can give you all the specs, username passwords to my live drive… becaues i have run out of ideas myself buddy, o pall ow matey…

                                        S 1 Reply Last reply Reply Quote 0
                                        • S
                                          Socrates Banned @RJWaring last edited by

                                          I am not having any trouble connecting or uploading, either from the FTP window or the shell.

                                          On the other hand, I cannot delete files on the remote site using PA’s FTP.

                                          spwolf 1 Reply Last reply Reply Quote 0
                                          • spwolf
                                            spwolf conexware @Socrates last edited by

                                            @Socrates:

                                            I am not having any trouble connecting or uploading, either from the FTP window or the shell.

                                            On the other hand, I cannot delete files on the remote site using PA’s FTP.

                                            this works with other utilities? Or is it due to lack of permissions?

                                            S 1 Reply Last reply Reply Quote 0
                                            • S
                                              Socrates Banned @spwolf last edited by

                                              Never had the problem before with any other FTP or remote connection.

                                              I don’t think I even had the problem with some earlier version of FTP within PA.

                                              1 Reply Last reply Reply Quote 0
                                              • spwolf
                                                spwolf conexware last edited by

                                                Please try this version:
                                                http://www.powerarchiver.com/test/alpha120/powarc120201.exe

                                                S 1 Reply Last reply Reply Quote 0
                                                • S
                                                  Socrates Banned @spwolf last edited by

                                                  I can now delete files . . . no problem.

                                                  1 Reply Last reply Reply Quote 0
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