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    • Powerarchiver 2021 incorrectly extract tar.xz file

      E

      Configuration:
      Powerarchiver 2021 20.00.73
      Windows 10 Education 10.0.19042 Build 19042

      When extracting gcc-arm-10.2-2020.11-mingw-w64-i686-arm-none-linux-gnueabihf.tar.xz , Powerarchiver wrongly thinks some .exe files have a length of zero:

      98773b3b-65c0-48fa-8cd4-d081b2e0adee-image.png

      Once extracted:

      D:\Temp\Powerarchiver\gcc-arm-10.2-2020.11-mingw-w64-i686-arm-none-linux-gnueabihf\bin>dir *.exe Volume in drive D is DATA Volume Serial Number is 0E12-BCA2 Directory of D:\Temp\Powerarchiver\gcc-arm-10.2-2020.11-mingw-w64-i686-arm-none-linux-gnueabihf\bin 2020-11-20 07:10 PM 1,391,599 arm-none-linux-gnueabihf-addr2line.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-ar.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-as.exe 2020-11-20 07:41 PM 3,030,119 arm-none-linux-gnueabihf-c++.exe 2020-11-20 07:10 PM 1,389,293 arm-none-linux-gnueabihf-c++filt.exe 2020-11-20 07:41 PM 3,027,513 arm-none-linux-gnueabihf-cpp.exe 2020-11-20 07:10 PM 4,040,503 arm-none-linux-gnueabihf-dwp.exe 2020-11-20 07:10 PM 391,769 arm-none-linux-gnueabihf-elfedit.exe 2020-11-20 07:41 PM 0 arm-none-linux-gnueabihf-g++.exe 2020-11-20 07:41 PM 3,026,926 arm-none-linux-gnueabihf-gcc-10.2.1.exe 2020-11-20 07:41 PM 609,607 arm-none-linux-gnueabihf-gcc-ar.exe 2020-11-20 07:41 PM 609,607 arm-none-linux-gnueabihf-gcc-nm.exe 2020-11-20 07:41 PM 609,607 arm-none-linux-gnueabihf-gcc-ranlib.exe 2020-11-20 07:41 PM 0 arm-none-linux-gnueabihf-gcc.exe 2020-11-20 07:41 PM 2,165,533 arm-none-linux-gnueabihf-gcov-dump.exe 2020-11-20 07:41 PM 2,343,605 arm-none-linux-gnueabihf-gcov-tool.exe 2020-11-20 07:41 PM 2,450,233 arm-none-linux-gnueabihf-gcov.exe 2020-11-20 07:54 PM 9,605,899 arm-none-linux-gnueabihf-gdb.exe 2020-11-20 07:41 PM 3,028,997 arm-none-linux-gnueabihf-gfortran.exe 2020-11-20 07:10 PM 1,412,943 arm-none-linux-gnueabihf-gprof.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-ld.bfd.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-ld.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-ld.gold.exe 2020-11-20 07:41 PM 25,546,567 arm-none-linux-gnueabihf-lto-dump.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-nm.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-objcopy.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-objdump.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-ranlib.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-readelf.exe 2020-11-20 07:10 PM 1,393,083 arm-none-linux-gnueabihf-size.exe 2020-11-20 07:10 PM 1,392,464 arm-none-linux-gnueabihf-strings.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-strip.exe 32 File(s) 67,465,867 bytes 0 Dir(s) 1,002,422,431,744 bytes free

      When the same archive is being extracted from a git bash session (after having installed git 2.30.1 for Windows 64 bit version from git-scm.com), the .exe files are extracted as expected:

      xz -k -d gcc-arm-10.2-2020.11-mingw-w64-i686-arm-none-linux-gnueabihf.tar.xz tar xf gcc-arm-10.2-2020.11-mingw-w64-i686-arm-none-linux-gnueabihf.tar cd gcc-arm-10.2-2020.11-mingw-w64-i686-arm-none-linux-gnueabihf/bin ll *.exe -rwxr-xr-x 1 User 197121 1391599 Nov 20 19:10 arm-none-linux-gnueabihf-addr2line.exe* -rwxr-xr-x 2 User 197121 1421598 Nov 20 19:10 arm-none-linux-gnueabihf-ar.exe* -rwxr-xr-x 2 User 197121 2028927 Nov 20 19:10 arm-none-linux-gnueabihf-as.exe* -rwxr-xr-x 2 User 197121 3030119 Nov 20 19:41 arm-none-linux-gnueabihf-c++.exe* -rwxr-xr-x 1 User 197121 1389293 Nov 20 19:10 arm-none-linux-gnueabihf-c++filt.exe* -rwxr-xr-x 1 User 197121 3027513 Nov 20 19:41 arm-none-linux-gnueabihf-cpp.exe* -rwxr-xr-x 1 User 197121 4040503 Nov 20 19:10 arm-none-linux-gnueabihf-dwp.exe* -rwxr-xr-x 1 User 197121 391769 Nov 20 19:10 arm-none-linux-gnueabihf-elfedit.exe* -rwxr-xr-x 2 User 197121 3030119 Nov 20 19:41 arm-none-linux-gnueabihf-g++.exe* -rwxr-xr-x 2 User 197121 3026926 Nov 20 19:41 arm-none-linux-gnueabihf-gcc-10.2.1.exe* -rwxr-xr-x 1 User 197121 609607 Nov 20 19:41 arm-none-linux-gnueabihf-gcc-ar.exe* -rwxr-xr-x 1 User 197121 609607 Nov 20 19:41 arm-none-linux-gnueabihf-gcc-nm.exe* -rwxr-xr-x 1 User 197121 609607 Nov 20 19:41 arm-none-linux-gnueabihf-gcc-ranlib.exe* -rwxr-xr-x 2 User 197121 3026926 Nov 20 19:41 arm-none-linux-gnueabihf-gcc.exe* -rwxr-xr-x 1 User 197121 2165533 Nov 20 19:41 arm-none-linux-gnueabihf-gcov-dump.exe* -rwxr-xr-x 1 User 197121 2343605 Nov 20 19:41 arm-none-linux-gnueabihf-gcov-tool.exe* -rwxr-xr-x 1 User 197121 2450233 Nov 20 19:41 arm-none-linux-gnueabihf-gcov.exe* -rwxr-xr-x 1 User 197121 9605899 Nov 20 19:54 arm-none-linux-gnueabihf-gdb.exe* -rwxr-xr-x 1 User 197121 3028997 Nov 20 19:41 arm-none-linux-gnueabihf-gfortran.exe* -rwxr-xr-x 1 User 197121 1412943 Nov 20 19:10 arm-none-linux-gnueabihf-gprof.exe* -rwxr-xr-x 4 User 197121 2572182 Nov 20 19:10 arm-none-linux-gnueabihf-ld.bfd.exe* -rwxr-xr-x 4 User 197121 2572182 Nov 20 19:10 arm-none-linux-gnueabihf-ld.exe* -rwxr-xr-x 2 User 197121 4550029 Nov 20 19:10 arm-none-linux-gnueabihf-ld.gold.exe* -rwxr-xr-x 1 User 197121 25546567 Nov 20 19:41 arm-none-linux-gnueabihf-lto-dump.exe* -rwxr-xr-x 2 User 197121 1404945 Nov 20 19:10 arm-none-linux-gnueabihf-nm.exe* -rwxr-xr-x 2 User 197121 1531656 Nov 20 19:10 arm-none-linux-gnueabihf-objcopy.exe* -rwxr-xr-x 2 User 197121 1991350 Nov 20 19:10 arm-none-linux-gnueabihf-objdump.exe* -rwxr-xr-x 2 User 197121 1421598 Nov 20 19:10 arm-none-linux-gnueabihf-ranlib.exe* -rwxr-xr-x 2 User 197121 1163376 Nov 20 19:10 arm-none-linux-gnueabihf-readelf.exe* -rwxr-xr-x 1 User 197121 1393083 Nov 20 19:10 arm-none-linux-gnueabihf-size.exe* -rwxr-xr-x 1 User 197121 1392464 Nov 20 19:10 arm-none-linux-gnueabihf-strings.exe* -rwxr-xr-x 2 User 197121 1531656 Nov 20 19:10 arm-none-linux-gnueabihf-strip.exe*

      The same archive file does extract properly under a native Linux Ubuntu 20.04 system, or under Windows 10 using the WSL2 Linux subsystem using xz and tar.

      Tech Support
    • Log waite for bugs to be fixed

      D

      Its a long time since people reported bugs like converter bug still no fix yet

      Tech Support
    • Is PowerArchiver 2021 stable?

      BigMike

      Hi,

      I just saw, that on the Website, PowerArchiver 2021 20.00.73 is advertised as latest version. (Actually, the downloaded version says, it’s 20.00.70 in the about dialog)
      But it still comes with the “red icon set” for preview versions and has some known unfixed bugs, as I read here.

      Is it sufficiently stable to be used on production systems?

      Kind regards

      Tech Support
    • File Browser: Operations don't trigger UAC

      BigMike

      This happens in Archive and Explorer Mode:

      Navigate to a folder, which is UAC protected (for example C:\Program Files) Right click -> New -> Folder (or any other item)
      => Nothing happens

      Expected behaviour: UAC prompt is triggered and a new folder (or file) will be created

      PowerArchiver 19.00.57

      Tech Support
    • Bugs I found and wanted to share with the team.

      B

      Hi I recently bought PowerArchiver and found some bugs and issues that I hit testing some of the features out.

      If you are doing a backup and on the compression options screen its default is compression format is PA with no option to change disk spanning. If you change to 7-zip you can change disk spanning. If you change the disk spanning then move back to PA format the field for disk spanning disables but the option stays set to what you changed it to. When you do a backup it will use PA with files spanning but PowerArchiver says that its not a valid format when you open it. If PA can’t really do file spanning then this screen is allowing it.

      I have attached an image where the progress bar is in the middle of the CD/DVD/BD Tools screen.

      alt text

      I have a 7-Zip file I created using the backup tools doing an increment backup. It opens and extracts just fine but if you using the Test option PowerArchiver locks up. Link to file: Backup-2021-02-05-20-35-36 TEST LOCKUP.7z

      On any Zip/PA/7-Zip process the pause and cancel buttons do not work. You have to hard kill the entire application to get out.

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • PA Batch Archive post completion error

      G

      Hi,

      After the batch archiving is complete, and if I click on whitespace of the PA app, I get this error.

      PA Batch.png

      I did check for ongoing process and ensured no archives were corrupt, It seems like activity did complete successfully but the error is shown for no reason, and only after clicking the whitespace.

      Please see if this can be removed.

      Tech Support
    • PA and conflict with Antivirus

      G

      I’m using the Kaspersky Total Security.

      I have configured PA as exclusion as followed:

      PA Exclusion.png

      and also is set us trusted application

      PA Trusted Application.png

      Scenario:

      My Antivirus likes to scan for everything, and it’s safeguarding behavior is to prevent the access to the file until the file is properly scanned for.

      The issue:

      PA when losses the access to file, it is stuck, consumes Resources, and never completes the process or throws any error

      Recommendation:
      PAStarter should also work as PAMonitor:
      There should be a monitoring process, at least if I’m using queuing feature, that should check for never ending compression processes and terminate them so the queue can be little bit automated.

      Also,
      There should be multiple attempts at retrying if PA loses access to or is denied, instead of having to see process was stuck for longer duration.

      Or, better, save the parameters I used for keeping the files in compression, and automatically restart the whole compression process after termination the same, of same folders and files set, this should happen in case if compression was stuck.

      Tech Support
    • Using the Queue Feature affects Compression Ratio negatively

      G

      If you use Queue Feature, you are not saving on space, you are just squeezing less.

      Here’s explaination:

      https://youtu.be/XcxG2wxyink

      I did test the same on multiple files, and of different types.

      It does have large difference for each large file you are trying to squeeze.

      Folders with multiple files, just have no benefits if you use Queue Feature

      Tech Support
    • Problems with Color-scheme after upgrade to build 73

      A

      Hello!
      I am using the portable version of PA2021. After switching from build 58 to 73 I have problems with the color-scheme:
      While 58 behaves like expected and showed everything in light or dark colors according to the settings, 73 always shows the lower part of the window in dark colors, no matter whether I select automatic, light or dark.
      This happens on a clean installation of 73 as well as on an update from build 58. I have attached two images generated on the same machine at the same time with the same settings. The upper shows build 73, the lower 58. Is it a bug or some changed setting I miss?
      Thanks for help!
      A.Borque

      PA2021_73.png PA2021_58.png

      Tech Support
    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • PA shows incorrect archive properties

      G

      If you have tabbed archive browsing(reuse same window for all archive opening)
      and if you open two archives, and right click on older one to view properties it will only show of the recent archive that was opened, on all tabs/archives

      upgraded to 20.0.73

      Tech Support
    • Can I activate PowerArchiver on 2 devices with 1 license?

      2

      Hi.

      I currently own the PowerArchiver Select - lifetime free upgrades and support for PowerArchiver Toolbox English license.

      This license is active on 1 device. Does the license allow me to activate PowerArchiver on a second device that I own? Or do I need a separate license for that?

      Thank you ! :)

      Tech Support
    • No updates for portable version?

      A

      Hello!
      While the installable version of PA 2021 has already received two updates and is at version 20.0.73 the portable version still remains at the initially released build 58. Are there plans to update that version, too?
      Thanks for a reply!

      Tech Support
    • PowerArchiver shell extensions possibly crashing windows explorer.exe

      U

      I’ve been dealing with an intermittent explorer.exe crash for 5-6 years now. It happens randomly and will usually occur multiple times within a single session of an hour or two on my machine when manipulating files through Windows Explorer. explorer.exe is the only thing that ever crashes, so it’s not hardware IMO. I’ve done all hardware diagnostics and RAM is good. I’ve even swapped out motherboards with different brand and even the exact same one and it still crashes. sfc /scannow indicates system files are fine. I’ve done multiple reinstalls of the OS with no positive results. This crashing has happened on Windows 7 64-bit and Windows 10 64-bit. It seemed to get more frequent with Windows 10 after upgrading last year. I’ve also been using PowerArchiver throughout that time period (upgrading over time with new releases). I recently disabled all non-Microsoft extensions via ShellExView and saw no crashes for about 10 days, which is really unusual. I turned back them all back on after 10 days and saw another explorer.exe crash within the hour. So I disabled all 32-bit extensions and saw another crash. Following that I disabled all the PowerArchiver shell extensions and haven’t seen a crash after a day of heavy usage manipulating files within Windows Explorer, which doesn’t happen for me. The crash dumps I’ve captured don’t seem to indicate PowerArchiver is involved but I have a hunch it has something do with PowerArchiver shell extensions. The system even feels smoother with the PA extensions disabled. Windows 10 reliability monitor always has the same type of problem:

      Description Faulting Application Path: C:\WINDOWS\explorer.exe Problem signature Problem Event Name: BEX64 Application Name: explorer.exe Application Version: 10.0.17134.165 Application Timestamp: 4031a9f8 Fault Module Name: StackHash_e78e Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Offset: PCH_8D_FROM_ntdll+0x000000000009AA54 Exception Code: c0000005 Exception Data: 0000000000000008 OS Version: 10.0.17134.2.0.0.256.48 Locale ID: 1033 Additional Information 1: e78e Additional Information 2: e78e327659b46c9a0c6916396b253cbf Additional Information 3: cebf Additional Information 4: cebf952c5db535ae7880488aafce55d9 Extra information about the problem Bucket ID: 1a57e4e784fbc735c231c68bd88581a9 (1311047270476906921)

      I know this is a very nebulous explanation but is there any way to link this up to PA shell extensions as the cause? I can provide the crash dumps and additional information if necessary.

      Tech Support
    • Bug in Archive Converter

      T

      When you select “Deflate (.zip, compatible)” as the method, it still converts the archive to a ZIPX format.

      Tech Support
    • UHA support

      D

      Would like to see uha archives supported compression as well as extraction. I use this all the time and it is a very good compression format

      Tech Support
    • Right-Click Compression

      Z

      In windows 10 you can right-click and select send to and the compressed zipped folder and the zip folder will contain the name of the last selected file.

      Does PowerArchiver have a similar function?

      Tom

      Tech Support
    • Cannot convert archive to .zip, always creates .zipx

      C

      Converting an archive to .zip (using both the “Deflate (.zip, compatible)” and “Store” compression methods) always creates a .zipx file instead.

      pa-convert-zip-1.jpg
      pa-convert-zip-2.jpg

      Using the “Store” method sometimes creates a .zip file; I have seen it happen just now, but I cannot reproduce it.

      Tech Support
    • patch beam waste of time

      D

      patchbeam a waste of time never updated with latest version

      Tech Support

    Using WIKI for Help

    Tech Support
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    • spwolf
      spwolf conexware last edited by

      Hi everyone,

      what do you guys think about using Wiki for help?
      Instead of current html help system, we would use online wiki.

      Advantages are:

      • 10-15 MB smaller installer for International versions
      • Easier updating by community and us
      • Easier translations enabling crowdsourcing (many people working on same system)
      • Media embedding - youtube tutorials, etc.

      Many have complained about help in the past and about sentence here or there. I personally hate how we cant embed youtube tutorials, as well as added extra size to the installer, which will only become bigger with various new translations coming.

      Truth is that chm help system is major pain to update for multiple people at the same time, and that it is biggest detractor for new translations, as we have 86 pages currently, probably with more than 100 pages worth of text… It is just too big.

      And then we end up not updating or adding to it significantly simply because it becomes even bigger pain in the **** to maintain for 20 translators.

      What do you think? Help for 22nd century? :P

      1 Reply Last reply Reply Quote 0
      • S
        Socrates Banned last edited by

        It is true that the current system is out of date.
        I am sure that maintaining translations of said system as so daunting that you may well be disinclined to do what you can (Sisyphus’s rock).

        So if a wiki would do the trick, that is fine.

        The advantage of having a wiki, I thought (perhaps wrongly) was that multiple people (perhaps anyone) can change it.

        In this case that advantage could easily become a devastating disadvantage. If some well-being person (setting aside the possibility of someone’s doing this intentionally) gives horrible advice which, when followed, messes up people’s system’s, PA will see a level of anger far exceeding they might receive for having an outdated help file. [An old friend of mine had horrible lies posted about him on Wikipedia (e.g., that he was involved in the assassination of John Kennedy) – that took weeks to remove.]

        This probably is not a reason not to do it. It is a reason to have an elaborate system to diminish the chance that it happens. E.g., nothing actually gets posted without first being vetted by someone in your office.

        spwolf 1 Reply Last reply Reply Quote 0
        • spwolf
          spwolf conexware @Socrates last edited by

          @Socrates:

          It is true that the current system is out of date.
          I am sure that maintaining translations of said system as so daunting that you may well be disinclined to do what you can (Sisyphus’s rock).

          So if a wiki would do the trick, that is fine.

          The advantage of having a wiki, I thought was that multiple people (perhaps anyone) can change it.

          In this case that advantage could easily become a devastating disadvantage. If some well-being person (setting aside the possibility of someone’s doing this intentionally) gives horrible advice which, when followed, messes up people’s system’s, PA will see a level of anger far exceeding they might receive for having an outdated help file.

          This probably is not a reason not to do it. It is a reason to have an elaborate system to diminish the chance that it happens. E.g., nothing actually gets posted without first being vetted by someone in your office.

          there would be moderation for sure.

          S 1 Reply Last reply Reply Quote 0
          • S
            Socrates Banned @spwolf last edited by

            If moderation simply means somebody watching to make sure no bad advice is posted, I don’t think that is enough. A post that is up for even 6 hours before it is caught could do serious damage.

            If a wiki can require vetting before posting, that would be better.

            Either way, this will be time consuming. A different kind of time consuming than with updating help files, but very time consuming nonetheless.

            It seems clear that you all are going to do this. That may well be your best option.

            But I would appreciate it if you explain precisely how the system works before putting it online so users will be forewarned that the advice they find may not be authoritative.

            spwolf D 2 Replies Last reply Reply Quote 0
            • spwolf
              spwolf conexware @Socrates last edited by

              @Socrates:

              If moderation simply means somebody watching to make sure no bad advice is posted, I don’t think that is enough. A post that is up for even 6 hours before it is caught could do serious damage.

              If a wiki can require vetting before posting, that would be better.

              Either way, this will be time consuming. A different kind of time consuming than with updating help files, but very time consuming nonetheless.

              It seems clear that you all are going to do this. That may well be your best option.

              But I would appreciate it if you explain precisely how the system works before putting it online so users will be forewarned that the advice they find may not be authoritative.

              i dont think we would allow unknown users to do anything, at least at start.

              ie this would not be like any other wiki where anyone would be able to do whatever they want.

              it would be purpose built for maintaining help system and translating it, with access given to specific people and anything posted being moderated.

              1 Reply Last reply Reply Quote 0
              • D
                davidsplash @Socrates last edited by

                online help is rubbish as if the site is down then where do you get help

                spwolf 1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware @davidsplash last edited by

                  @davidsplash:

                  online help is rubbish as if the site is down then where do you get help

                  PowerArchiver’s website never went down in 10 year history, and I dont see that changing.

                  S Luxor 2 Replies Last reply Reply Quote 0
                  • S
                    Socrates Banned @spwolf last edited by

                    Here’s AN option. Create a help file that is (optionally) installed on the local computer. It would be in the most used language.

                    I prefer local help files since the internet occasionally does go down, even if conexware’s help server never did.

                    This could be updated every couple of months via patchbeam.

                    Then have a wiki to handle translations and more recent developments and discussions.

                    It seems you will still need something like a single help file, and this approach might give users like davidsplash what they want.

                    1 Reply Last reply Reply Quote 0
                    • Luxor
                      Luxor Alpha Testers @spwolf last edited by

                      What’s a help file? Just joking :p

                      Wiki can be good if it is done right.
                      I’ve seen a couple that I’ve tried to view and given up because they were done so badly.

                      My only worry is that I know there are folk who really dislike online help files. Don’t know why but they do.

                      You could maybe make the online help like the one they use in Opera. Accessible by hitting the F1 key as normal but as it’s online it is easy for Opera to keep it up to date and media could be added simply if required.

                      Just a thought and maybe better than a Wiki.

                      1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware last edited by

                        Well it would be context sensitive help like before, just displayed in a form of wiki as thats people use these days.

                        As to the both options - it would make it twice as hard to maintain, so thats not an option socrates.

                        BUT we could make PDF manual available for download for instance.

                        1 Reply Last reply Reply Quote 0
                        • RJWaring
                          RJWaring last edited by

                          Hi Guys, I approve of the Wiki help! By sure this is the best idea to reduce file size, ensure international translation and upload loads of Video tutorials!

                          However, there must be some form of downloadable wiki via PDF for users offline, admin, for training etc etc.

                          I am more than happy to help with Video’s, administrative amendments to help tutorials etc just ask :)

                          Time’s are changing! the old days of manuals being on paper or as a chm file are soon going.

                          1 Reply Last reply Reply Quote 0
                          • M
                            mwb1100 last edited by

                            Generally, I prefer local help documents over being passed to a website, but I can deal with web-based help. Just make sure search works well (for some reason web-based search often nets too many useless results) and that the navigation isn’t poor like it is on very many websites - including MSDN (at least in Firefox, maybe it’s better in IE).

                            I’d also be perfectly fine with the fundamental help file being local with pointers/links to online content for videos or a continuously updated wiki for more detailed or user-driven help content. Actually, this seems pretty ideal from my point of view as an end-user.

                            However, one thing I’m curious about: how is having the Help documents be a web-based Wiki any particular benefit for translations? Doesn’t the same amount of material - maybe even more - still need to be translated?

                            What am I missing?

                            spwolf 2 Replies Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware @mwb1100 last edited by

                              @mwb1100:

                              Generally, I prefer local help documents over being passed to a website, but I can deal with web-based help. Just make sure search works well (for some reason web-based search often nets too many useless results) and that the navigation isn’t poor like it is on very many websites - including MSDN (at least in Firefox, maybe it’s better in IE).

                              I’d also be perfectly fine with the fundamental help file being local with pointers/links to online content for videos or a continuously updated wiki for more detailed or user-driven help content. Actually, this seems pretty ideal from my point of view as an end-user.

                              However, one thing I’m curious about: how is having the Help documents be a web-based Wiki any particular benefit for translations? Doesn’t the same amount of material - maybe even more - still need to be translated?

                              What am I missing?

                              difference is huge - with online help, you have collaboration platform, so you can have 2-3-4 people help with for instance Romanian translation.

                              With chm, its a a html file you have to edit in some editor, then you have to edit index file and then build it. It is not only technically more complicated, it is also a lot harder to get several people to work on it at the same time.

                              Main reason we dont have at least 10 extra translations is that translator gets 100 pages to translate and it is really an huge task.

                              As to the navigation, it wouldnt change from current help - it would be context sensitive just like current one.

                              Of course, we would be the ones writing English and German translations, so quality of Help would only improve (ie random people would not be writing help).

                              1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware @mwb1100 last edited by

                                also, if we had extra 10 translations, then international version would be 30 MB large… which makes little sense in 2011, where everyone is online… Plus we could build PDF help file, which is also printable for offline use.

                                Dont take me wrong - making it a online help, is a huge task, and for me personally, it would be A LOT of work. A LOT.

                                RJWaring 1 Reply Last reply Reply Quote 0
                                • RJWaring
                                  RJWaring @spwolf last edited by

                                  @spwolf:

                                  Dont take me wrong - making it a online help, is a huge task, and for me personally, it would be A LOT of work. A LOT.

                                  Well if you have enough time for holidays then you arnt busy enough! ;)

                                  spwolf 1 Reply Last reply Reply Quote 0
                                  • spwolf
                                    spwolf conexware @RJWaring last edited by

                                    @Sir:

                                    Well if you have enough time for holidays then you arnt busy enough! ;)

                                    just pointing out that this is an harder road to take, but in few months, it would be rewarding…

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                                    • D
                                      davidsplash @spwolf last edited by

                                      well what happens if someones internet connection is down and they need help .

                                      What libre office does is to have an online and offline help but the offline help can be downloaded and installed separetely

                                      spwolf 1 Reply Last reply Reply Quote 0
                                      • spwolf
                                        spwolf conexware @davidsplash last edited by

                                        @davidsplash:

                                        well what happens if someones internet connection is down and they need help .

                                        What libre office does is to have an online and offline help but the offline help can be downloaded and installed separetely

                                        as mentioned above, they would have PDF help that would also be printable.

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                                        • spwolf
                                          spwolf conexware last edited by

                                          here is (just) an example of help file for ZTE:
                                          http://wiki.attachmentcloud.com/zip_to_email

                                          keep in mind that this is an alpha version and that text is just copied over from PAOP, it is not actual ZTE help.

                                          but it shows how easy would be for someone to translate it…literally minutes. and it kind of looks cool too :-)

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                                          • RJWaring
                                            RJWaring @spwolf last edited by

                                            @spwolf:

                                            here is (just) an example of help file for ZTE:
                                            http://wiki.attachmentcloud.com/zip_to_email

                                            keep in mind that this is an alpha version and that text is just copied over from PAOP, it is not actual ZTE help.

                                            but it shows how easy would be for someone to translate it…literally minutes. and it kind of looks cool too :-)

                                            Had a look and im happy! it is clear, fast and exactly what i would expect.

                                            when can we have the application to download then? ;)

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                                            • Luxor
                                              Luxor Alpha Testers @spwolf last edited by

                                              @spwolf:

                                              and it kind of looks cool too :-)

                                              It looks a damned site better than some Wikis I have had the misfortune of trying to use in the past that’s for sure.

                                              I still want to see a larger font though.

                                              spwolf 1 Reply Last reply Reply Quote 0
                                              • spwolf
                                                spwolf conexware @Luxor last edited by

                                                @Luxor:

                                                It looks a damned site better than some Wikis I have had the misfortune of trying to use in the past that’s for sure.

                                                I still want to see a larger font though.

                                                font is actually +1 compared to our current help :-).

                                                Luxor 1 Reply Last reply Reply Quote 0
                                                • Luxor
                                                  Luxor Alpha Testers @spwolf last edited by

                                                  @spwolf:

                                                  font is actually +1 compared to our current help :-).

                                                  My eyesight isn’t though. ;)

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                                                  • spwolf
                                                    spwolf conexware last edited by

                                                    we can make ± that you can click to get bigger font sizes.

                                                    Luxor 1 Reply Last reply Reply Quote 0
                                                    • Luxor
                                                      Luxor Alpha Testers @spwolf last edited by

                                                      @spwolf:

                                                      we can make ± that you can click to get bigger font sizes.

                                                      That would be an ideal solution. :)

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                                                      • spwolf
                                                        spwolf conexware last edited by

                                                        i am glad you guys like it…

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                                                        • moles42
                                                          moles42 Alpha Testers last edited by

                                                          ‘Table of Contents’ issue with font size ???
                                                          or are you still tweaking…?
                                                          attachment_p_28069_0_screenshot27.jpg

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                                                          • spwolf
                                                            spwolf conexware last edited by

                                                            you should have looked before :-)… right now it is still in testing mode

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                                                            • spwolf
                                                              spwolf conexware last edited by

                                                              better now? luxor? ;-)

                                                              Luxor 1 Reply Last reply Reply Quote 0
                                                              • Luxor
                                                                Luxor Alpha Testers @spwolf last edited by

                                                                @spwolf:

                                                                better now? luxor? ;-)

                                                                Yes I can almost read it without my glasses. :D

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                                                                • spwolf
                                                                  spwolf conexware last edited by

                                                                  :-)

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                                                                  • spwolf
                                                                    spwolf conexware last edited by

                                                                    And there is work in progress for main PA:
                                                                    http://attachmentcloud.com/wiki/help:main:basics:adding_files_to_an_archive

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                                                                    • moles42
                                                                      moles42 Alpha Testers last edited by

                                                                      Impressive !

                                                                      Luxor 1 Reply Last reply Reply Quote 0
                                                                      • Luxor
                                                                        Luxor Alpha Testers @moles42 last edited by

                                                                        @moles42:

                                                                        Impressive !

                                                                        Very! :)

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                                                                        • D
                                                                          davidsplash @Luxor last edited by

                                                                          what i was trying to say to people is what if your internet connection goes down. if say the main server fom t crashes where do u get help on pa if its online

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