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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support

    Dragging files onto archive

    Tech Support
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    • Q
      Qun Mang last edited by

      I’m not sure when this stopped working, but I noticed that dragging a file on top of a zip archive in explorer no longer does anything- PA is supposed to open an “add to archive” dialog. However, it still works for .7z archives. I just tested further and tried this with an .lha archive (worked) and .cab archive (didn’t work). This may be related to my other issue, but in case it is not does anyone have an idea why this could happen? 64-bit Windows 7, using PA 11.71 (was also an issue with a prior 2010 version on same OS). My best guess is it has something to do with Win 7 as support for .cab and .zip are built in, and those are the two archive types that dragging doesn’t work on.

      Thinking about it, I’m not sure whether it ever worked since upgrading to Win 7? Hmm.

      1 Reply Last reply Reply Quote 0
      • moles42
        moles42 Alpha Testers last edited by

        I’m using a later version of PA and it works fine for me buddy…I’d try an update if I were you and re-test.

        Windows 10 Pro x64
        Intel Core 2 Duo E6850 @ 3.00GHz
        4.00GB Dual-Channel DDR2 @ 399MHz
        NVIDIA GeForce GT 730

        1 Reply Last reply Reply Quote 0
        • spwolf
          spwolf conexware last edited by

          maybe it is due to that associations problem? not sure, works here on 64bit.

          1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware last edited by

            (both PA 2010 and PA 2011)

            Q 1 Reply Last reply Reply Quote 0
            • Q
              Qun Mang @spwolf last edited by

              Could this have a simple registry fix to get the copy feature back? Maybe I should wait and see if the other fix takes care of this as well when it is finished.

              1 Reply Last reply Reply Quote 0
              • M
                Mili conexware last edited by

                Hi Qun!
                There is most likely an RC5 update to PA 2011, please give it a look with that version and let us know.
                Please note the “Associate for All Users” checkbox at the file association option in that version.

                1 Reply Last reply Reply Quote 0
                • Q
                  Qun Mang last edited by

                  The download page still shows RC4 released last month, but I will give RC5 a try when it is available.

                  1 Reply Last reply Reply Quote 0
                  • spwolf
                    spwolf conexware last edited by

                    it will be up today, half an hour from now :-)

                    1 Reply Last reply Reply Quote 0
                    • Q
                      Qun Mang last edited by

                      Sigh. Nope. This time the issue really is made clear though. When I run it as administrator everything is fine. Answering the Associate dialog “yes,” with the “All Users” box checked works fine and it doesn’t ask again next time I run it as administrator. When I run it normally though, as the logged-in user, I still get the UAC prompts. Whether I accept it or decline it (three times) PA runs and pops up the association dialog. Every time. It seems that PA won’t make the associations. If I choose “Yes,” it then activates UAC again, even if I don’t check “Associate for all users” checkbox. Why is it trying to update either all users or the admin account? If I uncheck that box, it should only associate for the local account which requires no admin approval, correct? Choosing to not show the dialog every time does not stop the UAC prompts at startup.

                      By the way, logging into the admin account then running PA from there will still pop up UAC, but since there I don’t require a password, it’s just a matter of clicking “yes.”

                      I hope this issue can be resolved soon. I am looking at that 60% off the toolbox- will this $19.98 deal expire anytime soon? I am hesitant just now since it looks like it uses PA 2011…

                      Oh, and the issue I wrote about in this topic remains unchanged as well.

                      spwolf 1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware @Qun Mang last edited by

                        @Qun:

                        Sigh. Nope. This time the issue really is made clear though. When I run it as administrator everything is fine. Answering the Associate dialog “yes,” with the “All Users” box checked works fine and it doesn’t ask again next time I run it as administrator. When I run it normally though, as the logged-in user, I still get the UAC prompts. Whether I accept it or decline it (three times) PA runs and pops up the association dialog. Every time. It seems that PA won’t make the associations. If I choose “Yes,” it then activates UAC again, even if I don’t check “Associate for all users” checkbox. Why is it trying to update either all users or the admin account? If I uncheck that box, it should only associate for the local account which requires no admin approval, correct? Choosing to not show the dialog every time does not stop the UAC prompts at startup.

                        By the way, logging into the admin account then running PA from there will still pop up UAC, but since there I don’t require a password, it’s just a matter of clicking “yes.”

                        I hope this issue can be resolved soon. I am looking at that 60% off the toolbox- will this $19.98 deal expire anytime soon? I am hesitant just now since it looks like it uses PA 2011…

                        Oh, and the issue I wrote about in this topic remains unchanged as well.

                        All users association from 7zip is what made this issue appear, this is why you have it. So in order to fix it, PA needs to take it over.

                        we will take another look.

                        thanks!

                        p.s. toolbox deal wont expire soon.

                        1 Reply Last reply Reply Quote 0
                        • Q
                          Qun Mang last edited by

                          I just wish it would at least respect when I answer “no” and choose “never ask again.” I mean, the formats are already associated with PA whatever the associate dialog says (I open PA by double-clicking an archive). I should say what I mean by respect is to never attempt to promote the opening of PA to administrator level- it does stop asking to associate though. The latest failed attempt in this drama was to reinstall 7-zip (x64 version), associate all formats with it, then unassociate them. The word “failed” says it all. Another failure was trying to have it always load as administrator, then using MS’s application compatibility toolkit to permanently allow it without entering the password. This was to be a workaround I know, not a fix, but it didn’t work.

                          spwolf 1 Reply Last reply Reply Quote 0
                          • spwolf
                            spwolf conexware @Qun Mang last edited by

                            @Qun:

                            I just wish it would at least respect when I answer “no” and choose “never ask again.” I mean, the formats are already associated with PA whatever the associate dialog says (I open PA by double-clicking an archive). I should say what I mean by respect is to never attempt to promote the opening of PA to administrator level- it does stop asking to associate though. The latest failed attempt in this drama was to reinstall 7-zip (x64 version), associate all formats with it, then unassociate them. The word “failed” says it all. Another failure was trying to have it always load as administrator, then using MS’s application compatibility toolkit to permanently allow it without entering the password. This was to be a workaround I know, not a fix, but it didn’t work.

                            it is not as simple as it looks… we will have another minor update to see if we made it work properly.

                            once you associate with all users on 7zip, you cant re-associate as standard user with pretty much any other compression utility (i tried all the big ones lik wr, wz, pk).

                            1 Reply Last reply Reply Quote 0
                            • Q
                              Qun Mang last edited by

                              Any chance CCleaner could be useful in this?

                              1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware last edited by

                                i think restore to the date back before 7z associated would be best option but who knows what else you installed since then.

                                however, we should have next version soon enough.

                                1 Reply Last reply Reply Quote 0
                                • Q
                                  Qun Mang last edited by

                                  I had had 7-zip installed since about day one of installing Win 7, so restoring is kinda not an option… I will await the next version then. Thanks.

                                  By the way, the version I was using was 9.20, a stable version, but it is possible I had a beta before that- I know you mentioned betas and alphas in an email to me.

                                  1 Reply Last reply Reply Quote 0
                                  • Q
                                    Qun Mang last edited by

                                    By the way, is it normal behavior that when uninstalling only the admin settings are removed? Also related, whenever I reinstall PA, running as admin will require the registration info to be entered while running it as local user it is already registered from previous installation (even when I don’t register on the admin account right away).

                                    RJWaring 1 Reply Last reply Reply Quote 0
                                    • RJWaring
                                      RJWaring @Qun Mang last edited by

                                      @Qun:

                                      By the way, is it normal behavior that when uninstalling only the admin settings are removed? Also related, whenever I reinstall PA, running as admin will require the registration info to be entered while running it as local user it is already registered from previous installation (even when I don’t register on the admin account right away).

                                      “normal” yes… has been for as long as I have been using ConeXware Products.

                                      Frustrating slightly… But an element to avoid bugs. ie removes all settings and registry links.

                                      One thing i would suggest if you have not done it already would be to use the “Save settings to file…” option on the “Configuration” button once you as a user / admin are happy PowerArchiver works the way you want.

                                      That way after a fresh start you can upload your preffered settings…

                                      One feature I have pushed the development team for is the ability to enter your Serial and Configuration settings during the Installation Process.

                                      1 Reply Last reply Reply Quote 0
                                      • Q
                                        Qun Mang last edited by

                                        So you’re saying the settings should be removed, but why are they only removed for the administrator profile, while leaving the local profile intact? Like many people, I set myself up to run as a limited user when I installed Win 7 (also when I had Vista) rather than one with full admin privileges.

                                        spwolf 1 Reply Last reply Reply Quote 0
                                        • spwolf
                                          spwolf conexware @Qun Mang last edited by

                                          @Qun:

                                          So you’re saying the settings should be removed, but why are they only removed for the administrator profile, while leaving the local profile intact? Like many people, I set myself up to run as a limited user when I installed Win 7 (also when I had Vista) rather than one with full admin privileges.

                                          hmph, problem here is that install removes what it installed.

                                          and it installed itself under admin user.

                                          when you later on run on any other user, installation does not know that anymore… it is not aware of any other changes to the system.

                                          and when you uninstall, you basically uninstall for all users on the computer, however to have some kind of script that would run through every HKCU for every user and delete all PA keys seems a bit extreme.

                                          1 Reply Last reply Reply Quote 0
                                          • Q
                                            Qun Mang last edited by

                                            Understood. Thanks for answering the question, and for the continued work in looking for fixes for the issue I’ve been experiencing, and of course thanks for PA itself.

                                            1 Reply Last reply Reply Quote 0
                                            • spwolf
                                              spwolf conexware last edited by

                                              it is interesting question though… should try attempt to remove any HKCU\Software\PowerArchiver that there is?

                                              You can literally have 50 users on the computer and of course, installation is unaware of you running PA later on. PA will automatically write down settings to HKCU after it is run from new account.

                                              Also this made me make reminder about testing if this new all user setting is actually removed during installation as well :-).

                                              thanks for being our customer of course!

                                              1 Reply Last reply Reply Quote 0
                                              • Q
                                                Qun Mang last edited by

                                                Well, in that case, glad I could help! :)

                                                1 Reply Last reply Reply Quote 0
                                                • M
                                                  Mili conexware last edited by

                                                  Please try this, uninstall and reinstall PowerArchiver RC5.
                                                  Do not manually delete any reg keys. Reinstall and try again.
                                                  Does that help w/UAC?

                                                  1 Reply Last reply Reply Quote 0
                                                  • Q
                                                    Qun Mang last edited by

                                                    I already did that, trying to install from both my local account (which required elevation to admin of course as any installation does), and also directly from the admin account. I never manually removed registry keys as I don’t know yet what I would need to remove. I have since uninstalled it and gone back to 11.71, but I can try again.

                                                    EDIT: Just tried again. I overwrote the 11.71 installation first, then tried uninstalling, rebooting, then reinstalling. No good. I’m sure this has nothing to do with the situation, but I remembered I turned off Windows compressed zip support when I first installed Win 7- standard practice for me because I don’t want to see zip files show up as folders in a folder tree.

                                                    1 Reply Last reply Reply Quote 0
                                                    • Q
                                                      Qun Mang last edited by

                                                      Could any of my issues have anything to do with disabling the Windows built-in zip folder support? I always do that on Windows installations because I don’t like them showing up as folders in Explorer. Then again, I expect a lot of people do this as well, and as far as I know I am the only one so far with the PA issues I’m having.

                                                      1 Reply Last reply Reply Quote 0
                                                      • spwolf
                                                        spwolf conexware last edited by

                                                        i doubt it, i will check with the dev team after we release pa 2011 on what could be the issue in the system…

                                                        drteeth 1 Reply Last reply Reply Quote 0
                                                        • drteeth
                                                          drteeth @spwolf last edited by

                                                          @spwolf:

                                                          i doubt it, i will check with the dev team after we release pa 2011 on what could be the issue in the system…

                                                          The installation of PA seems to automatically disable the inbuilt ZIP function in Win 7. I also do not like it but have never had to uninstall/disable it in either 32 or 64 bit 7. Done it is XP so many times I know the command by heart :).

                                                          DrT

                                                          spwolf 1 Reply Last reply Reply Quote 0
                                                          • spwolf
                                                            spwolf conexware @drteeth last edited by

                                                            @drteeth:

                                                            The installation of PA seems to automatically disable the inbuilt ZIP function in Win 7. I also do not like it but have never had to uninstall/disable it in either 32 or 64 bit 7. Done it is XP so many times I know the command by heart :).

                                                            DrT

                                                            it doesnt do anything to built-in zip, it disables itself once it doesnt have association to zip.

                                                            but that has nothing to do with drag and drop.

                                                            drteeth 1 Reply Last reply Reply Quote 0
                                                            • drteeth
                                                              drteeth @spwolf last edited by

                                                              but that has nothing to do with drag and drop.

                                                              That is what I was trying to say to the OP who posed that question.

                                                              DrT

                                                              spwolf 1 Reply Last reply Reply Quote 0
                                                              • spwolf
                                                                spwolf conexware @drteeth last edited by

                                                                @drteeth:

                                                                but that has nothing to do with drag and drop.

                                                                That is what I was trying to say to the OP who posed that question.

                                                                DrT

                                                                ok, but still let it be said that we dont actually disable anything… Windows removes it itself once associations go to some other program… not our fault :-)

                                                                1 Reply Last reply Reply Quote 0
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