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    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support
    • Is PA 2022 clear with old bugs?

      G

      PA Queue does not compress file optimally with same parameters if used in Queue mode.

      Being able to save advanced option, and set a default profile and archive type for compression so I can save clicks.

      The above two are majorly affecting my efficiency with archiving stuff with PA 20.10.03.

      Can someone confirm if they are resolved with the 2022 RC1?

      Tech Support
    • PA Starter - CPU Overhead

      PA_Fan

      I’m running W10 Pro on an HP i-7 machine with now 32gb of RAM. The system drive is an SSD.

      In the course of sorting out some inconsistencies in a couple of my .pbs jobs, I’ve been paying close attention to the system CPU resource and power consumption of PA Starter, as shown by the various resource management tools. I’ve also been trying to identify why my system seems rather sluggish despite some extensive tuning for speed etc.

      When I have enabled Starter as a start-up programme, to use the PA Queue facility, I see that Starter consistently uses between 10-13% of CPU, with High Power consumption indicated. It runs, consuming this resource, irrespective of what may be happening with PA and any pbs script jobs.

      I can understand a need to use a good chunk of CPU when Starter is actually handling PA jobs, but it shouldn’t sit and consume this amount when it really isn’t doing anything but wait for a job to start and for which it is needed.

      Perhaps I’ve missed a way of lessening Starter’s impact, but in the meantime I’ve adjusted my set-up to running PA without it.

      Suggestions, please.

      Tech Support

    Cant delete files from local zip/x archives

    Tech Support
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    • PA_Fan
      PA_Fan last edited by

      I have several zipx archives which I am trying to clean up. I can open the archive and select a number of files for deletion, then delete them. The archive refreshes to show the remaining files.

      I then select a few more for deletion, confirm-at which point the whole archive clears. If I then exit PA and go back to open the archive, it tells me that it is Read Only and that I don’t have permissions to change this.

      If I delete one batch of files, and exit, I can then reopen the archive and see it minus the first lot of deletions. If I then try to delete some more, it deletes itself as previously described.

      The archive file is clearly deleted, because allowing for delay, browsing back to it with Explorer shows that it has gone.

      I am logged on as the Admin login created when initialising W7.

      I have a feeling this is about permissions, but I cannot see how. I confess to being rather new to W7, and managed to avoid the Vista experience, so XP is my last reference point.

      1 Reply Last reply Reply Quote 0
      • S
        Socrates Banned last edited by

        I have Win 7 32. I cannot duplicate the problem. So it may be permissions; or it may be something unique to W64.

        PA_Fan 1 Reply Last reply Reply Quote 0
        • PA_Fan
          PA_Fan @Socrates last edited by

          This isn’t a problem if I create a TAR archive and do exactly what I’ve been doing on zips and zipx.

          1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware last edited by

            we shall investigate, it might have something to do with specific zip archives.

            PA_Fan 1 Reply Last reply Reply Quote 0
            • PA_Fan
              PA_Fan @spwolf last edited by

              Thanks spwolf

              I’ve also got the “hidden” super Administrator enabled and I’ve tried logging off the User/Admin to the super Admin and doing the whole lot over again, but this makes no difference.

              If I can figure out the wretched Snipping tool I may be able to put up some screenshots, but I don’t think they’ll tell anyone much.

              PA_Fan 1 Reply Last reply Reply Quote 0
              • PA_Fan
                PA_Fan @PA_Fan last edited by

                I’ve spent some more time on this, including reinstalling PA, but nothing seems to alter the problem.

                This machine also has a couple of flash drives (FAT32) and two eSata/USB external hard disks which are NTFS. If I use PA on these external volumes, it performs exactly as required i.e. file deletion from the zipx archives works perfectly.

                I seem to be able to add files, test, extract and so forth with the problem system disk archives - it’s just deleting files from zip or zipx archives that’s the problem. Unfortunately the OpenFiles utility doesn’t work on 64-bit (without a lot of fiddling about) so I can’t immediately check to see whether something else has grabbed these archives.

                1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware last edited by

                  so if you copy the same archive to external drive and try the exactly the same action, it works?

                  PA_Fan 1 Reply Last reply Reply Quote 0
                  • PA_Fan
                    PA_Fan @spwolf last edited by

                    External drives = fine, works as it should.

                    Use any folder, any login on the system disk (C:, SATA) then the problem arises.

                    I’ve checked the Recycle Bin and the archives are being deleted to there, although this isn’t evident straightaway (need to close and open windows in Explorer and then the file is seen to be gone).

                    1 Reply Last reply Reply Quote 0
                    • spwolf
                      spwolf conexware last edited by

                      i couldnt reproduce it with my own computer… we will have rc4 soon so you can test and see if you can still reproduce the same issue.

                      thanks

                      p.s. i updated the thread title.

                      1 Reply Last reply Reply Quote 0
                      • PA_Fan
                        PA_Fan last edited by

                        Thanks for that.
                        In an effort to see whether the problem is in Windows or PA, I’ve tried to replicate the problem with the same archives but reluctantly using other compression software.

                        This other rather clunky software works fine with my archives, so I’m thinking this isn’t a purely Windows-related problem. I didn’t mention it before, but my system is 64-bit in both hardware AND Windows.
                        The other notable thing is that when these archives delete themselves after the second content delete attempt, they are well and truly gone, as no file recovery software can find them immediately after the event.

                        D 1 Reply Last reply Reply Quote 0
                        • D
                          davidsplash @PA_Fan last edited by

                          just a thought did you install any programs recently before you encountered this problem. SAlso one thiong to mention try running a chkdsk on your harddrive to see if there are no errors whixch could be causing this fault.

                          PA_Fan 1 Reply Last reply Reply Quote 0
                          • PA_Fan
                            PA_Fan @davidsplash last edited by

                            I haven’t installed anything recently, and I’ve run several chkdsks on this machine since I got it.

                            There are a couple of things to check out which I will do today, but nothing obvious.

                            The biggest problem I have is that I can’t remember when last I tried to delete files from an archive on this machine or the XP box, as they normally go into the archive for keeps. I do remember having an XP problem where a program (I seem to remember Copernic) grabbed the archive when I was deleting and prevented the files being deleted i.e. the reverse of what’s happening now.

                            You have given me some food for thought on this.

                            1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware last edited by

                              if you could get smaller archive where this is reproducible and send it over to support at conexware dot com , it would be very helpful…

                              PA_Fan 1 Reply Last reply Reply Quote 0
                              • PA_Fan
                                PA_Fan @spwolf last edited by

                                I think that I may have worked this out, thanks to davidsplash.

                                I mentioned that I’d had problems deleting files from archives in XP, and I’d been trying to recall what was causing it. I now remember that it was Memeo Autobackup, which you may know is an non-stop file backup routine originally provided with Seagate external drives.

                                I don’t use Memeo on this machine, but I do have Acronis Trueimage Nonstop backup running. When I pause this, my archive delete problems seem to stop. When I restart Acronis, my archive problem recurs. This isn’t surprising, as Memeo and Acronis work pretty much the same, constantly detecting file changes for backup and grabbing open handles.

                                I suspect that other archive operations and not just file deletes could be compromised by a running Non-stop backup.

                                The moral therefore is that PA won’t happily co-exist with these two applications for sure, and perhaps other similar ones. I will take this up in the Acronis forum, but I doubt I’ll get very far.

                                The options available are either to stop using nonstop backup permanently, or always try to remember to pause or halt it when working on my PA archives. As I value my archives and have other backup methods in place, I think that Non-stop will now become Stop

                                PA_Fan 1 Reply Last reply Reply Quote 0
                                • PA_Fan
                                  PA_Fan @PA_Fan last edited by

                                  I am now certain that Acronis is the cause of the problem, and also explains some other curious behaviour in other programs.

                                  Its a bit odd that PA was affected whereas the “other zip product” wasn’t - not that I’m bothered now I know the fix for the problem in PA.

                                  spwolf 2 Replies Last reply Reply Quote 0
                                  • spwolf
                                    spwolf conexware @PA_Fan last edited by

                                    @PA_Fan:

                                    I am now certain that Acronis is the cause of the problem, and also explains some other curious behaviour in other programs.

                                    Its a bit odd that PA was affected whereas the “other zip product” wasn’t - not that I’m bothered now I know the fix for the problem in PA.

                                    i do suggest that you report it to them… every program does something differently.

                                    once we have some time, we will check it out ourselves as well.

                                    1 Reply Last reply Reply Quote 0
                                    • spwolf
                                      spwolf conexware @PA_Fan last edited by

                                      of course, best is opening ticket with their support, not forums…. that goes directly to them.

                                      1 Reply Last reply Reply Quote 0
                                      • PA_Fan
                                        PA_Fan last edited by

                                        No reply from Acronis as at 22/5/2011.

                                        1 Reply Last reply Reply Quote 0
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