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    • Power Archiver Starter - CPU and power overhead

      PA_Fan

      I’m running PA 21.00.17 64-bit on a 64-bit i7 desktop with W10 Pro, latest version. This 32gb of installed RAM.

      As I use the PA pbs system for a number of scheduled archiving operations throughout the day, PA Starter is set to load and run at system startup.

      In the course of trying to identify some causes of slowness and bottlenecks in other processes, I notice that PA Starter (PAS) always runs at between 11% and 15% of CPU (see screenshot), usually at about 12-13%. This is by far the highest demanding process on the system, as shown by Task Manager. In Performance Monitor, PAS Average CPU is 8.32, with every other process at less that 1 i.e. in decimal places only.

      Task Manager also shows PAS Power Usage as “Very High”, and is the only process shown thus.

      I have looked again at the information about PAS at https://wiki.powerarchiver.com/en:help:details:powerarchiver_starter, which was last modified in 2016. The article states a low memory usage for PAS of 784k, which is fair enough, but it is the large CPU overhead which is of concern.

      It is of course possible to change the PAS priority, but this has no effect on CPU overhead.

      However, is it possible to change PAS, which is required only at intervals to initiate PA scheduled tasks, from consuming so much system resource for every moment of the day?

      PA Starter.jpg

      Tech Support
    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support

    Paop

    Tech Support
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    • S
      Socrates Banned last edited by

      I tried using PAOP this morning; I changed a setting: I indicated that I wanted it to add the help file.

      I did a test run twice. No help file.

      I tried it sending the message plain and rich text. Didn’t help.

      Now perhaps mail has to be html for the feature to work.

      If so, think you might add a text option as well?

      I was also hoping to be able to edit the text (html or text).

      1 Reply Last reply Reply Quote 0
      • M
        Mili conexware last edited by

        which version of paop are you using?

        S 1 Reply Last reply Reply Quote 0
        • S
          Socrates Banned @Mili last edited by

          2.03

          S 1 Reply Last reply Reply Quote 0
          • S
            Socrates Banned @Socrates last edited by

            I tried to edit the last reply to add another “.03”

            Wouldn’t take. Or else I don’t know how to edit them.

            1 Reply Last reply Reply Quote 0
            • M
              Mili conexware last edited by

              just tried it, checked off to send help file
              attached a sample file to my email and sent it, received the help file with.

              Give it a try with this beta version of PAOP http://www.powerarchiver.com/test/alpha115/paop210b.exe

              S 1 Reply Last reply Reply Quote 0
              • S
                Socrates Banned @Mili last edited by

                Just tried it.

                Still no luck.

                Not even if I set the message to html

                Is there a chance that the file it wants to insert is missing?

                If so, could you resend it, and tell me in which folder I should place it.

                For the record. I use EZDetach, which automatically detaches attachments, saves them to my hard drive, and then creates a link to them within the email (keeps the PST file smaller).

                I suppose that might be the culprit, but I don’t see how. It only messes with attachments and I assumed (perhaps wrongly) that the help file was actually inserted at the end of the message.

                Moreover, I have never before had a problem receiving an email, not even one with ten attachments.

                Still, since it might be implicated, I thought I should mention it.

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                • M
                  Mili conexware last edited by

                  If you disable EZDetach, does it work ok then?

                  S 1 Reply Last reply Reply Quote 0
                  • S
                    Socrates Banned @Mili last edited by

                    First, I really don’t see any reason to think it is that since I often get multiple attachments.

                    Second, I cannot just turn it off. And I would lose far too many settings to uninstall it.

                    Sorry.

                    1 Reply Last reply Reply Quote 0
                    • spwolf
                      spwolf conexware last edited by

                      It attaches the html help file to the message… maybe EZDetach does influence it. We will try on our end to see how it works with EZDetach.

                      Only other option (in the future) would be to add text to the message body, but that could be messier and we cant explain as well…

                      S 1 Reply Last reply Reply Quote 0
                      • S
                        Socrates Banned @spwolf last edited by

                        I am fairly sure it is not ezdetach. It only works on incoming files.

                        I am guessing the help file may be missing.

                        Could you either send it to me, of just give me the name of the file called by that option, then I can create my own.

                        1 Reply Last reply Reply Quote 0
                        • spwolf
                          spwolf conexware last edited by

                          Help file can not be missing, it is built inside the program.

                          Maybe it is some combination of settings?

                          What version of Windows and Office are you using?

                          thanks

                          S 1 Reply Last reply Reply Quote 0
                          • S
                            Socrates Banned @spwolf last edited by

                            Windows 7 enterprise
                            Office 2007

                            1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware last edited by

                              PAOP settings are located here:
                              HKEY_CURRENT_USER\Software\PAOutlook

                              Can you go to regedit.exe, to that key, export it, zip it and email it to support? Then Mili will try if it works with same settings on our own test computers.

                              Does the actual compression work? ( PAOP actually compressing attachments?)

                              S 1 Reply Last reply Reply Quote 0
                              • S
                                Socrates Banned @spwolf last edited by

                                I just saw the second half of your request.

                                It compressed the files just fine. Well, that’s now quite right. It compresses PDF files just fine; balks a bit at docx files.

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                                • spwolf
                                  spwolf conexware last edited by

                                  There is an filter setting which by default doesnt compress docx (as docx are zip files so they cant be compressed futher).

                                  1 Reply Last reply Reply Quote 0
                                  • spwolf
                                    spwolf conexware last edited by

                                    (it is exclude extensions button in PAOP)

                                    1 Reply Last reply Reply Quote 0
                                    • M
                                      Mili conexware last edited by

                                      Received the reg file, thanks for that.

                                      tested with sent reg settings and received the help file just fine using Paop.

                                      Have you installed and tried using the beta version provided earlier?

                                      the help file is simply attached to the email, when acitavated, when PAOP is used.
                                      If you think it could possible make a difference, try disabling EZDetach and see if it works then, just for testing purposes.

                                      S 1 Reply Last reply Reply Quote 0
                                      • S
                                        Socrates Banned @Mili last edited by

                                        I am using the latest PAOP beta you send (perhaps 2.1?).

                                        As I explained, there is no way to disable EZDetach and I cannot afford to uninstall it and lose all the scripts I have written for it.

                                        But (I now realize) I really shouldn’t have mentioned this. It’s a red herring. It only affects incoming files, and I later saw that the attachment wasn’t there in the outgoing file.

                                        I will just do without.

                                        Sorry for the hassle.

                                        Hugh

                                        spwolf 1 Reply Last reply Reply Quote 0
                                        • M
                                          Mili conexware last edited by

                                          Hugh,
                                          replied to your email with help attachment

                                          1 Reply Last reply Reply Quote 0
                                          • spwolf
                                            spwolf conexware @Socrates last edited by

                                            @Socrates:

                                            I am using the latest PAOP beta you send (perhaps 2.1?).

                                            As I explained, there is no way to disable EZDetach and I cannot afford to uninstall it and lose all the scripts I have written for it.

                                            But (I now realize) I really shouldn’t have mentioned this. It’s a red herring. It only affects incoming files, and I later saw that the attachment wasn’t there in the outgoing file.

                                            I will just do without.

                                            Sorry for the hassle.

                                            Hugh

                                            sorry hugh, i guess it is always easier to blame something else :-)

                                            1 Reply Last reply Reply Quote 0
                                            • RJWaring
                                              RJWaring last edited by

                                              One thing we like is for users to mention things, even if it becomes a dead link! because it might just spark a future feature or solution, not to mention something who may experience similar issues can read this and get the answer they may need.

                                              S 1 Reply Last reply Reply Quote 0
                                              • S
                                                Socrates Banned @RJWaring last edited by

                                                I ended up uninstalling PAOP.

                                                I discovered something that may be worrisome.

                                                I use Office 2007. When PAOP was installed, Outlook would lock up (“Not responding”) 2-3 times a day. It never occurred to me that PAOP was the culprit.

                                                However, it has not happened once since I deleted PAOP.

                                                I may just be lucky. Or perhaps PAOP does have some untoward side effects on Outlook 2007.

                                                Sorry.

                                                1 Reply Last reply Reply Quote 0
                                                • spwolf
                                                  spwolf conexware last edited by

                                                  it could be combination of plugins… PAOP has been used for years now, never got that complaint.

                                                  what other plugins do you use (other than ezdetach)? We will try to install them on our Win7 with Office 2007 and see what happens.

                                                  1 Reply Last reply Reply Quote 0
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