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    • Functions in Windows 11 context menu no longer work after last Windows Update

      T

      For some reason, the PowerArchiver functions in the Windows 11 context menu no longer work after the last Windows Update. Only the functions in the classic context menu function as they should.

      I’ve tried uninstalling PowerArchiver and using RevoUninstaller to remove all bits and pieces that were left behind and did a clean install of PowerArchiver, it didn’t fix the issue. Other items in the Windows 11 context menu work.

      Tech Support
    • File Explorer Shell Extension crash on Junction

      W

      Re: Explorer.exe Crash on right click

      This appears to be happening again with the Power Archiver 2022 shell extensions.

      When I have Use Explorer Shell Extensions enabled in Power Archiver Configuration and right-click on c:\Users\username\Start Menu, (hidden Junction file), File Explorer crashes.

      I have version 21.00.15 (03/2022) 64-bit installed in Windows 10 Version 21H2 (Build 19044.1826).

      Tech Support
    • PA 21.00.18 Action / Test behaves oddly for me on .PA files

      Brian Gregory

      PA 21.00.18 running on Windows 7 64 bit.
      I made a big .PA file and thought I’d check it was made correctly with Menu / Actions / Test.
      Discovered:
      a) PA always issues a UAC prompt to do this!
      b) PA always says there are many errors in PA files.

      Tech Support
    • Functions in Windows 11 Context Menu don't work in some directories

      P

      In the latest version of PA, on W11 (latest build/SP) when you try to use the first level context menu - NOTHING HAPPENS (particularly when you do this from Downloads or Documents folders) - however I noticed that it DOES WORK when you use the context menu from the Desktop. Going to the second level context menu does work however.

      Tech Support
    • Missing virtual driver in Patchbeam

      pirrbe

      PA 2023 22.00.08
      Long time no seeing. So I start up the new year with a first problem : the virtual driver cannot be installed. Reason : it is missing in the Fast Ring PatchBeam Update Service…
      Virtual driver PA 2023-01-28 152607.png
      It seems a standard problem with new releases :-)
      Can I have a link or can it be fixed. Thank you. CU later

      Tech Support
    • PA 21.00.18 testing via context menu causes extraction of files

      D

      When the function for testing archives is invoked via the shell context menu (PowerArchiver > Test) then all the files in the archive get extracted to the current folder.

      The test dialog reports as many errors as there are files in the archive but it fails to give any hint as to which files are supposed to be erroneous or what the nature of the problem might be. Comparing the extracted files to the originals shows no differences at all.

      The .7z in question was produced with maximised compression settings in 7zip (taking forever but resulting in smaller archives than .7z produced by PowerArchiver with maximised settings). Therefore I wanted to see whether PowerArchiver can at least test .7z that it produced itself. Hence I had PowerArchiver convert a .pa with the same contents to .7z. There weren’t any errors reported but the resulting .7z contained fewer than half of the files contained in the .pa (137 of 366), so I scratched that test.

      Performance is abysmal when testing via the context menu (e.g. almost 2 minutes for testing a .7z that 7zip tests in 4 seconds), but that is most likely due to the fact that the extracted files are written to disk. Testing the same .7z in the PowerArchiver GUI takes only 8 seconds but causes the mysterious appearance of a UAC dialog, as reported elsewhere.

      The testing function is vital because PowerArchiver has a history of producing archives that it cannot unpack without errors or that do not conform to the respective file format standards (e.g. ZIP) so that other programs report them as erroneous.

      The point of creating archives is that the files in them will most likely have to be extracted at some point. If the extraction cannot be guaranteed to produce correct results then the whole program is absolutely pointless. Actually, worse than pointless - it causes data loss and hence damage.

      Tech Support
    • Start PowerArchiver 2023 Starter when my computer starts

      Brian Gregory

      In PowerArchiver 2023 22.00.06 configuration, the option labelled “Start PowerArchiver 2023 Starter when my computer starts” seems to be redundant.

      I am only allowed to change this option when PA Starter is disabled, and then it seems to be ignored.

      When I enable PA Starter this option is forced to the enabled state.

      I think it’d be good to remove “Start PowerArchiver 2023 Starter when my computer starts” completely. I’ve always found it confusing having both options.

      Added later: However i don’t particularly want to use queue but I do like having the PAStarter icon in my tray area.

      Tech Support
    • Testing .pa archives

      PA_Fan

      W10 Pro 22H2 - 64 -bit

      PA 22.00.06 (PA 2023)

      It has been the case with previous versions of PowerArchiver, but I had hoped that the latest might behave differently. Not so, I’m afraid.

      I have, for various obscure reasons, created a few .pa archives, mainly in the hope that they will save me some more space. From time to time, I use the “Test” option to check that important archives are OK and uncorrupted.

      With every .pa archive I’ve tested, the process runs through OK but then reports that there are errors. This is always the number of files in the archive e.g. if 11 files, then 11 errors reported.

      In the .pa, I can:-

      preview the files (usually PDF) extract some or all files and look at or use them convert the .pa to a .zip or .zipx archive, which then works fine and tests without errors

      Is it the case that the Test routine isn’t designed for .pa archives, or is there another reason? Although the .pa seems to function properly, despite the test reporting errors, I would like to be sure that every .pa is OK and not “broken”.

      Some of the .pas are quite old and produced with earlier PA versions (they are truly “archives”). If I extract all the files in the old .pa, create a new, fresh .pa and add back the files to that, then test the new, no errors (at least in the .pa I’ve tried this on) are reported. This would suggest a mismatch between old .pas and newer versions of PA itself.

      Tech Support
    • Small UI / Theme bug in 2023

      Z

      Clipboard02.jpg

      See the, supposedly, blank space where the green box is? It’s like that in Modern Light theme too. I can toggle it, but it’s missing text or shouldn’t be there I guess?

      Thanks :)

      Tech Support

    E-mail it… is not working...

    Tech Support
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    • C
      Carlospr last edited by

      The “Email it” feature is not working.

      I test it using context menu in Explorer and within PowerArchiver.

      I use OutlookExpress and WindowsXP SP2 (Portuguese).

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        What happens when you right click on file, send to> mail recipient, in Windows Explorer?

        Also, under Internet Explorer> Tools> Programs> Email client. What is listed there?

        It works fine with my outlook, and works fine when I changed my default client to my Outlook Express, so it has to be more specific than that.

        thanks,

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        • C
          Carlospr @spwolf last edited by

          1. The send to>mail… is working;

          2. My email client is Outlook Express;

          3. When I try to email using PA just a window appears and it is minimized (it’s really fast) and that’s all…

          I’ve already tried to install PA again.

          spwolf 1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware @Carlospr last edited by

            Hm, can someone else test it as well so we can see if we can get more specifics on this?

            thanks,

            S 1 Reply Last reply Reply Quote 0
            • S
              Serhiy @spwolf last edited by

              Hi,

              I can confirm this issue.

              1. Create archive (for example, “arch.zip”)
              2. Right-click on this archive-> PA->e-mail it!
              3. ”…just a window appears and it is minimized (it’s really fast) and that’s all…”

              I use The Bat! v3.0

              !!! This doesn’t happen when e-mail client is running in the background (trey or minimized)

              Hope this will help…

              B 1 Reply Last reply Reply Quote 0
              • D
                deipotent last edited by

                I’m using XP Home SP2, OE and it works OK for me. However, I do get the minimize to taskbar animation, but then the e-mail window does appear.

                spwolf 1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware @deipotent last edited by

                  For those that it does not work - does it work when you use compress & email?

                  S C 2 Replies Last reply Reply Quote 0
                  • S
                    Serhiy @spwolf last edited by

                    @spwolf:

                    For those that it does not work - does it work when you use compress & email?

                    The same.

                    If e-mail client is running in the background (trey or minimized) it works fine.

                    But if I don’t launch e-mail application first,
                    it doesn’t work…

                    1 Reply Last reply Reply Quote 0
                    • C
                      Carlospr @spwolf last edited by

                      @spwolf:

                      For those that it does not work - does it work when you use compress & email?

                      For me, even if OutlookExpress is opened, the PA’s email feature does not work.

                      Compress & Email does not work either.

                      D 1 Reply Last reply Reply Quote 0
                      • D
                        davidsplash @Carlospr last edited by

                        i’m using windows 98 se and thunderbid email client and it works for me.

                        It could be a windows xp issue

                        S 1 Reply Last reply Reply Quote 0
                        • S
                          Serhiy @davidsplash last edited by

                          @davidsplash:

                          i’m using windows 98 se and thunderbid email client and it works for me.

                          It could be a windows xp issue

                          I can’t confirm this.

                          I checked this under Win98 SE (RUS) with Outlook Express
                          and it doesn’t work!

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                          • B
                            By-Tor @Serhiy last edited by

                            @NTFS:

                            I can confirm this issue.

                            1. Create archive (for example, “arch.zip”)
                            2. Right-click on this archive-> PA->e-mail it!
                            3. ”…just a window appears and it is minimized (it’s really fast) and that’s all…”

                            I use The Bat! v3.0

                            !!! This doesn’t happen when e-mail client is running in the background (trey or minimized)

                            Hope this will help…

                            I cannot confirm this. I’m using The Bat! v3.0.2.10 with PA v9.11.01 and Email It starts The Bat! with the file attached to a new message.

                            D 1 Reply Last reply Reply Quote 0
                            • D
                              davidsplash @By-Tor last edited by

                              can everyone list all the open files on there computer, maybe its something conflicting with the email client . It orks for me i wuld suggest changing to thunerbird email client and then checking this feature as outlook express is bugggy and can cause this problem , which can affect the bat as well as several other eamil programs.

                              Have you tried this featuire in safe mode it might be a conflicting driver. I know this feature is faulty in ultimatezip so if your’ve installed it and uninstalled it, that might have left several things of your system that might be causing this.

                              though this feature is a bit slow, it still works. Some people are probably terminating the prossess cause thay think it is not work , just a thought.

                              spwolf 1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware @davidsplash last edited by

                                I will be testing it for 9.2 with several different clients and OS’s - hopefully I will be able to reproduce it somehow. Can someone with the problem verify that they had uninstalled PowerArchiver, restarted and then installed 9.11?

                                thanks,

                                C 1 Reply Last reply Reply Quote 0
                                • C
                                  Carlospr @spwolf last edited by

                                  1. I exited almost all programs but the email feature didn’t work.

                                  2. I have uninstalled and installed PA again but it didn’t work either.

                                  J A D 3 Replies Last reply Reply Quote 0
                                  • J
                                    JohnS @Carlospr last edited by

                                    No problem using Thunderbird. John

                                    1 Reply Last reply Reply Quote 0
                                    • A
                                      amh209 @Carlospr last edited by

                                      It works for me with Outlook and with Thurnderbird.

                                      1 Reply Last reply Reply Quote 0
                                      • D
                                        davidsplash @Carlospr last edited by

                                        did everyone test this feature in safe mode as jsut exiting programs still leaves something int the memory

                                        C S 2 Replies Last reply Reply Quote 0
                                        • C
                                          Carlospr @davidsplash last edited by

                                          I have tested an email feature with another program (7zip) and t didn’t work too.

                                          Something is wrong with the system, but what?

                                          I have attached the list of all applications running (from Windows task manager).
                                          attachment_p_2115_0_taskmanager.gif

                                          spwolf 1 Reply Last reply Reply Quote 0
                                          • S
                                            Serhiy @davidsplash last edited by

                                            @davidsplash:

                                            did everyone test this feature in safe mode as jsut exiting programs still leaves something int the memory

                                            I did. It doesn’t work in safe mode too…

                                            1 Reply Last reply Reply Quote 0
                                            • manuangi
                                              manuangi last edited by

                                              @Carlospr:

                                              The “Email it” feature is not working.

                                              I test it using context menu in Explorer and within PowerArchiver.

                                              I use OutlookExpress and WindowsXP SP2 (Portuguese).

                                              OS: XP SP1
                                              PA version: 9.11.01
                                              email client: Incredimail

                                              everything works perfectly!

                                              1 Reply Last reply Reply Quote 0
                                              • spwolf
                                                spwolf conexware @Carlospr last edited by

                                                @Carlospr:

                                                I have tested an email feature with another program (7zip) and t didn’t work too.

                                                Something is wrong with the system, but what?

                                                I have attached the list of all applications running (from Windows task manager).

                                                I have suspected from the start that the problem might be in standard MAPI interface which is used in Windows for this purpose, it sometimes gets messed up but I have not checked on this in a while so I will need to do some checking and reading up. I will let you know when I have something.

                                                thanks,

                                                C 1 Reply Last reply Reply Quote 0
                                                • C
                                                  Carlospr @spwolf last edited by

                                                  I’ve installed Thunderbird but it didn’t work either.

                                                  C 1 Reply Last reply Reply Quote 0
                                                  • C
                                                    Carlospr @Carlospr last edited by

                                                    Just a note: email feature within ACDSee 7 is working…

                                                    C 1 Reply Last reply Reply Quote 0
                                                    • C
                                                      Carlospr @Carlospr last edited by

                                                      PA 9.2 beta:

                                                      I still can’t send email…

                                                      S 1 Reply Last reply Reply Quote 0
                                                      • S
                                                        Serhiy @Carlospr last edited by

                                                        @Carlospr:

                                                        PA 9.2 beta:

                                                        I still can’t send email…

                                                        I too…

                                                        ivan 1 Reply Last reply Reply Quote 0
                                                        • ivan
                                                          ivan conexware @Serhiy last edited by

                                                          Definetelly something specific with your system, bucause on most machines with most e-mail clients (Outook, Outlook Express, Thunderbird, Incredimail, …) work fine. Also on those systems that have problems some other utilities have same problems.

                                                          We can do more testing for version 9.5, but in the mean time, if you find out some specific reason why it doesn’t work, it would be very helpfull.

                                                          C 1 Reply Last reply Reply Quote 0
                                                          • C
                                                            Carlospr @ivan last edited by

                                                            If I find something I’ll surely report it here.

                                                            1 Reply Last reply Reply Quote 0
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