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    • Power Archiver Starter - CPU and power overhead

      PA_Fan

      I’m running PA 21.00.17 64-bit on a 64-bit i7 desktop with W10 Pro, latest version. This 32gb of installed RAM.

      As I use the PA pbs system for a number of scheduled archiving operations throughout the day, PA Starter is set to load and run at system startup.

      In the course of trying to identify some causes of slowness and bottlenecks in other processes, I notice that PA Starter (PAS) always runs at between 11% and 15% of CPU (see screenshot), usually at about 12-13%. This is by far the highest demanding process on the system, as shown by Task Manager. In Performance Monitor, PAS Average CPU is 8.32, with every other process at less that 1 i.e. in decimal places only.

      Task Manager also shows PAS Power Usage as “Very High”, and is the only process shown thus.

      I have looked again at the information about PAS at https://wiki.powerarchiver.com/en:help:details:powerarchiver_starter, which was last modified in 2016. The article states a low memory usage for PAS of 784k, which is fair enough, but it is the large CPU overhead which is of concern.

      It is of course possible to change the PAS priority, but this has no effect on CPU overhead.

      However, is it possible to change PAS, which is required only at intervals to initiate PA scheduled tasks, from consuming so much system resource for every moment of the day?

      PA Starter.jpg

      Tech Support
    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support

    More PowerArchiver-bungled file association fun

    Tech Support
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    • N
      nameless last edited by

      A long time ago, I suggested that PowerArchiver back up master file type information when taking over file associations, so it can restore them later, if need be. It still doesn’t do that.

      But in PowerArchiver 9.11.01, I’ve found another problem, under WinXP at least, and this one is worse. I’m not sure if it’s a bug or just a really, really bad design, but it’s definitely one of the two.

      The problem is that PowerArchiver obliterates existing file associations, even when it’s not taking them over. And the “Associate Now” button just doesn’t work properly at all. Here’s how to reproduce:

      –------------------------

      1. In Regedit, go to “HKLM\SOFTWARE\Classes.001”, or create that key if it doesn’t exst already.

      2. Double click the (Default) value of “HKLM\SOFTWARE\Classes.001”, and set it to something–anything–such as “TestAssociation”. Just so long as it isn’t associated with PowerArchiver. (Since the whole point is to show how PowerArchiver will screw it up.)

      3. Open PowerArchiver 9.11.01, and go to the “File Formats” tab of the Configuration dialog.

      4. Now, the file type that applies to “HKLM\SOFTWARE\Classes.001” is “RAR spanned archives (*.001, *.01)”, but leave that selection unchecked.

      5. Click the “Associate Now” button, but leave the Configuration dialog open. Do not click OK yet.

      6. Flip back over to Regedit, and hit F5 to refresh. Notice how the (Default) value of “HKLM\SOFTWARE\Classes.001” has now changed to PARAR, even though the “RAR spanned archives (*.001, *.01)” file type was deselected? Not good.

      7. Flip back over to PowerArchiver and its Configuration dialog. Without changing anything, and with “RAR spanned archives (*.001, *.01)” still deselected, click OK.

      8. Flip back over to Regedit, and hit F5 to refresh. Notice how the (Default) value of “HKLM\SOFTWARE\Classes.001” is gone completely now? Yes, this means that even though you didn’t ever mean to associate PowerArchiver with .001 files, that file association is broken now.

      On another note, but not nearly as important, notice how PowerArchiver creates empty, totally useless keys for file extensions, even if you don’t associate them at all. For example, you’ll see “HKLM\SOFTWARE\Classes.01” (notice the single “0”) get created, even though it’s a dead association. More poor design.

      –------------------------

      Can anyone reproduce this? I’ve been around long enough to know this isn’t the type of problem that is likely to be peculiar to my system. Which leads me to wonder how–I mean really, how–does a problem like this go unnoticed, by so many users? I installed PowerArchiver 9.11.01 a matter of minutes before discovering this.

      I know I sound negative here, but someone needs to be honest and point out these things. I don’t see anyone else doing it.

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        @nameless:

        I know I sound negative here, but someone needs to be honest and point out these things. I don’t see anyone else doing it.

        there is nothing negative about a valid bug report. I personally did not notice this one before, but people usually dont report things that are not show stoppers, and I have noticed that valid report time for these kind of bugs is around 3 months after bug was first detected.

        Reality is that if “you” do not report it, then it will take a while for someone else to do it :-).
        A lot of people just assume that it will be noticed and fixed automatically and dont bother reporting it until annoys them - and you probably get annoyed sooner than average people :D .

        Thanks for the report and we will check it out for 9.2.

        spwolf 1 Reply Last reply Reply Quote 0
        • spwolf
          spwolf conexware @spwolf last edited by

          p.s. “01” association is noted together with “001” in Config screen, it is not “dead” association since there are RAR multivolumes floating around with that association. Just FYI.

          N 1 Reply Last reply Reply Quote 0
          • N
            nameless @spwolf last edited by

            The .01 file type would in fact be dead, in those cases where PA created that key as I described–without the association being set to PA itself. Take my system for example: I have .001 files associated with another application (MasterSplitter). I’ve never had .01 file types defined, and don’t want them associated. But when I configure file types in PA, the key for .001 gets cleared out (i.e. MasterSplitter is deleted), and the key for .01 gets created, even though I’m telling PA not to associate itself to .001/.01 files.

            So basically, PA creates the .01 key with no master file type specified for it. Even though I am not associating .001/.01 files to PA, PA insists on creating the key for .01–and it does so without assigning a master file type. Hence, a dead association.

            The same thing happens for all the others (and that’s quite a few of them). PA creates all the keys, even if they’re dead associations. And it wipes out existing, valid associations, too.

            I know this is terrible writing, but I’m so tired I can barely move my fingers, sorry…

            Sorry, I do get annoyed with this sort of thing… I can’t comprehend how I can discover this sort of thing instantly, but no one else notices or cares. As for why it has annoyed me… Well, I have one particular file type that I’ve had to keep manually resetting, because PA keeps blowing it away without reason. That, and I’m strangely anal retentive about my precious registry. :)

            spwolf 1 Reply Last reply Reply Quote 0
            • spwolf
              spwolf conexware @nameless last edited by

              I know - i do understand it is an bug, I just thought that you thought that 01 does not/should not exist. We will check it out for 9.2.

              thanks,

              Y 1 Reply Last reply Reply Quote 0
              • Y
                yetanotherid @spwolf last edited by

                I’ve noticed problems with PowerArchiver & zip associations in the past. More often than not I’ve had to re-register the association with Explorer in order to view them as folders after installing Power Archiver, even though I’ve not selected zip files as a type to associate with Power Archiver. This didn’t seem to be a problem when installing 9.11 on a fresh XP SP2 install recently, although now for some reason Explorer won’t open zip folders in the same window any more. It will open them in a new Window, but I can’t work out how to change the default action back to ‘Explore’ rather than ‘Open’.
                I can only assume that Power Archiver caused this problem.

                1 Reply Last reply Reply Quote 0
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