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    • Functions in Windows 11 context menu no longer work after last Windows Update

      T

      For some reason, the PowerArchiver functions in the Windows 11 context menu no longer work after the last Windows Update. Only the functions in the classic context menu function as they should.

      I’ve tried uninstalling PowerArchiver and using RevoUninstaller to remove all bits and pieces that were left behind and did a clean install of PowerArchiver, it didn’t fix the issue. Other items in the Windows 11 context menu work.

      Tech Support
    • File Explorer Shell Extension crash on Junction

      W

      Re: Explorer.exe Crash on right click

      This appears to be happening again with the Power Archiver 2022 shell extensions.

      When I have Use Explorer Shell Extensions enabled in Power Archiver Configuration and right-click on c:\Users\username\Start Menu, (hidden Junction file), File Explorer crashes.

      I have version 21.00.15 (03/2022) 64-bit installed in Windows 10 Version 21H2 (Build 19044.1826).

      Tech Support
    • PA 21.00.18 Action / Test behaves oddly for me on .PA files

      Brian Gregory

      PA 21.00.18 running on Windows 7 64 bit.
      I made a big .PA file and thought I’d check it was made correctly with Menu / Actions / Test.
      Discovered:
      a) PA always issues a UAC prompt to do this!
      b) PA always says there are many errors in PA files.

      Tech Support
    • Functions in Windows 11 Context Menu don't work in some directories

      P

      In the latest version of PA, on W11 (latest build/SP) when you try to use the first level context menu - NOTHING HAPPENS (particularly when you do this from Downloads or Documents folders) - however I noticed that it DOES WORK when you use the context menu from the Desktop. Going to the second level context menu does work however.

      Tech Support
    • Missing virtual driver in Patchbeam

      pirrbe

      PA 2023 22.00.08
      Long time no seeing. So I start up the new year with a first problem : the virtual driver cannot be installed. Reason : it is missing in the Fast Ring PatchBeam Update Service…
      Virtual driver PA 2023-01-28 152607.png
      It seems a standard problem with new releases :-)
      Can I have a link or can it be fixed. Thank you. CU later

      Tech Support
    • PA 21.00.18 testing via context menu causes extraction of files

      D

      When the function for testing archives is invoked via the shell context menu (PowerArchiver > Test) then all the files in the archive get extracted to the current folder.

      The test dialog reports as many errors as there are files in the archive but it fails to give any hint as to which files are supposed to be erroneous or what the nature of the problem might be. Comparing the extracted files to the originals shows no differences at all.

      The .7z in question was produced with maximised compression settings in 7zip (taking forever but resulting in smaller archives than .7z produced by PowerArchiver with maximised settings). Therefore I wanted to see whether PowerArchiver can at least test .7z that it produced itself. Hence I had PowerArchiver convert a .pa with the same contents to .7z. There weren’t any errors reported but the resulting .7z contained fewer than half of the files contained in the .pa (137 of 366), so I scratched that test.

      Performance is abysmal when testing via the context menu (e.g. almost 2 minutes for testing a .7z that 7zip tests in 4 seconds), but that is most likely due to the fact that the extracted files are written to disk. Testing the same .7z in the PowerArchiver GUI takes only 8 seconds but causes the mysterious appearance of a UAC dialog, as reported elsewhere.

      The testing function is vital because PowerArchiver has a history of producing archives that it cannot unpack without errors or that do not conform to the respective file format standards (e.g. ZIP) so that other programs report them as erroneous.

      The point of creating archives is that the files in them will most likely have to be extracted at some point. If the extraction cannot be guaranteed to produce correct results then the whole program is absolutely pointless. Actually, worse than pointless - it causes data loss and hence damage.

      Tech Support
    • Start PowerArchiver 2023 Starter when my computer starts

      Brian Gregory

      In PowerArchiver 2023 22.00.06 configuration, the option labelled “Start PowerArchiver 2023 Starter when my computer starts” seems to be redundant.

      I am only allowed to change this option when PA Starter is disabled, and then it seems to be ignored.

      When I enable PA Starter this option is forced to the enabled state.

      I think it’d be good to remove “Start PowerArchiver 2023 Starter when my computer starts” completely. I’ve always found it confusing having both options.

      Added later: However i don’t particularly want to use queue but I do like having the PAStarter icon in my tray area.

      Tech Support
    • Testing .pa archives

      PA_Fan

      W10 Pro 22H2 - 64 -bit

      PA 22.00.06 (PA 2023)

      It has been the case with previous versions of PowerArchiver, but I had hoped that the latest might behave differently. Not so, I’m afraid.

      I have, for various obscure reasons, created a few .pa archives, mainly in the hope that they will save me some more space. From time to time, I use the “Test” option to check that important archives are OK and uncorrupted.

      With every .pa archive I’ve tested, the process runs through OK but then reports that there are errors. This is always the number of files in the archive e.g. if 11 files, then 11 errors reported.

      In the .pa, I can:-

      preview the files (usually PDF) extract some or all files and look at or use them convert the .pa to a .zip or .zipx archive, which then works fine and tests without errors

      Is it the case that the Test routine isn’t designed for .pa archives, or is there another reason? Although the .pa seems to function properly, despite the test reporting errors, I would like to be sure that every .pa is OK and not “broken”.

      Some of the .pas are quite old and produced with earlier PA versions (they are truly “archives”). If I extract all the files in the old .pa, create a new, fresh .pa and add back the files to that, then test the new, no errors (at least in the .pa I’ve tried this on) are reported. This would suggest a mismatch between old .pas and newer versions of PA itself.

      Tech Support
    • Small UI / Theme bug in 2023

      Z

      Clipboard02.jpg

      See the, supposedly, blank space where the green box is? It’s like that in Modern Light theme too. I can toggle it, but it’s missing text or shouldn’t be there I guess?

      Thanks :)

      Tech Support

    Lost functionality

    Tech Support
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    • F
      FastNOC last edited by

      i’m not sure what happened. I use to have burn options in my menus. now i can’t even figure out how to mount an iso.

      i read the instructions it says to click the ‘burn’ tab, which of course doesn’t exist.

      I’m starting to rethink things man, you guys are taking the basic functiionality and making it hard to use. it USE to be that i could right click any iso and mount it. now that was removed and i think you’d be hard pressed to give me a legit reason for it.

      can someone please tell me how to mount/unmount and burn iso files i’ve paid for this software numerous times and it seems each time i do so i get less and less functionality. this thing is bloated now. i hope you havent lost your way.

      1 Reply Last reply Reply Quote 0
      • TBGBe
        TBGBe last edited by

        “burn” and “mount iso” suggest this is about PowerArchiver and not PACL - so I’ve moved the thread ;)

        These options should be present in the GUI, assuming you have the Pro version.

        Can you clarify which version of PowerArchiver you are using (see Help / About PowerArchiver and give full version number)?
        Also, are you using Classic or Modern Toolbars?

        TBGBe 1 Reply Last reply Reply Quote 0
        • TBGBe
          TBGBe @TBGBe last edited by

          Additional, check these screen shots against yours
          http://www.powerarchiver.com/screenshots/

          1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware last edited by

            @FastNOC:

            i’m not sure what happened. I use to have burn options in my menus. now i can’t even figure out how to mount an iso.

            i read the instructions it says to click the ‘burn’ tab, which of course doesn’t exist.

            I’m starting to rethink things man, you guys are taking the basic functiionality and making it hard to use. it USE to be that i could right click any iso and mount it. now that was removed and i think you’d be hard pressed to give me a legit reason for it.

            can someone please tell me how to mount/unmount and burn iso files i’ve paid for this software numerous times and it seems each time i do so i get less and less functionality. this thing is bloated now. i hope you havent lost your way.

            do you have Standard or Pro license? Pro allows you to use Burner tools, and Standard does not… If you have Pro license, enter that registration code again.

            Nothing has changed there since introduction of Burner features, so nobody lost any features here :)

            1 Reply Last reply Reply Quote 0
            • F
              FastNOC last edited by

              jesus…. i’m an idiot. Somehow I missed downloading the pro version and got standard. I do have a pro license though.

              so I downloaded the pro, installed it and of course everything is happy.

              sorry about that, and thank you for the help. I appreciate you not being a little defensive due to my rudeness. I was just frustrated. I had to do a clean install, and my RAID had failed. lost over 8000 photos. So I was rebuilding my image when I posted this.

              Thanks again.

              TBGBe 1 Reply Last reply Reply Quote 0
              • TBGBe
                TBGBe @FastNOC last edited by

                Strange, my understanding is that it is the same software!
                The only difference is the type of license you purchase.

                i.e. You download the “evaluation” software.
                When you input your license, the relevant features are enabled.

                Perhaps, you had just forgotten to enter your license and “lost” the buttons after the evaluation period expired?

                Anyway, glad it’s sorted for you now :D

                1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware last edited by

                  it is the same :)… another possibility is that someone has both standard and pro licenses (a lot of people had standard and upgrade to pro), so if they use standard license, all pro features will disappear so not to nag/annoy these users :)

                  1 Reply Last reply Reply Quote 0
                  • F
                    FastNOC last edited by

                    yeah I didn’t realize they were the same software install. What i did was have the wrong codes sent.

                    I had the option of 2010 standard, and pro, but didn’t notice that. i sent the codes for the standard:

                    1 Reply Last reply Reply Quote 0
                    • spwolf
                      spwolf conexware last edited by

                      :)

                      1 Reply Last reply Reply Quote 0
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