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    • Config settings doesn't impact PA behaviour...

      pirrbe

      PA2023 Win10, (same problem with older releases but never reported)
      PA Soft is installed on partition D. (exclusive for installed progs)
      Then I created on my partition G: the folders as configured in PA Settings ‘Folders’.

      0fcf1b09-1b91-4b74-b250-f8cf908a3348-Ashampoo_Snap_maandag 20 maart 2023_11h54m34s.png

      Screenshot 2023-03-20 121152.png

      The problem : Any activity on PA is saved in these folders…
      PA ignores them and still use the default settings. Whats wrong ? Regards, Pirrbe

      Tech Support
    • Missing pdf markups in pdf preview

      L

      I am still using Powerarchiver 2022 and it does not show pdf markups in the preview. Is there a setting to get version 2022 to show pdf markups in the preview? If not, does this work in version 2023?

      Tech Support
    • Question about PA Files...

      T

      The question that I have about PA archives is what happens if say ConeXware, as a company, dies in the future? What happens to any PA files that are created today? Can these files be decompressed with a copy of a PowerArchiver that can no longer phone home to the mothership thus can’t be registered or activated?

      I mean, I can understand that new PA files wouldn’t be able to be created if the program isn’t registered but what about an un-registered copy because well, the question that I posed above?

      It’s questions like this that make me not want to store anything really valuable in PA files out of fear that I, at some point in the future, might lose access to said data inside those files. OK, 7ZIP might not be able to compress as heavily as PA but at least it’s open source and any 7ZIP files will still be able to be read and decompressed ten, twenty, or fifty years from now.

      Tech Support
    • Functions in Windows 11 context menu no longer work after last Windows Update

      T

      For some reason, the PowerArchiver functions in the Windows 11 context menu no longer work after the last Windows Update. Only the functions in the classic context menu function as they should.

      I’ve tried uninstalling PowerArchiver and using RevoUninstaller to remove all bits and pieces that were left behind and did a clean install of PowerArchiver, it didn’t fix the issue. Other items in the Windows 11 context menu work.

      Tech Support
    • Multi Extract doesn't extract in parallel in Windows 11

      Z

      Is this a known problem? Is there a fix coming? This is a primary reason I buy PA.

      I’ve tried both methods I know to extract multiple zips at the same time. 1) Multi Extract feature in the GUI. 2) In Windows File Explorer, select multiple zips, right click, use PA context menu to Extract or Extract To…

      Is there a setting I missed? Or maybe it really is processing in parallel, but I can’t detect it? Nothing tells me in the Processes in Task Manager that multiple PA extracts are running. And my CPU, memory and disk resources do not look like a lot of extracts are running.

      I’m using PA 2022 Standard version 21.00.18 on Windows 11 Pro version 10.0.22621 Build 22621.

      Tech Support
    • Functions in Windows 11 Context Menu don't work in some directories

      P

      In the latest version of PA, on W11 (latest build/SP) when you try to use the first level context menu - NOTHING HAPPENS (particularly when you do this from Downloads or Documents folders) - however I noticed that it DOES WORK when you use the context menu from the Desktop. Going to the second level context menu does work however.

      Tech Support
    • PA 2023 Preview versus PA2022

      pirrbe

      Is the version Preview 2023 also considered to be tested by the testteam ? In the past we got messages in the forum for testing out version x.x, to be downloaded by fastring, or I missed the one for 2023. (I discovered 2023 on the official web…)
      CU, Pirrbe

      .

      Tech Support
    • Missing virtual driver in Patchbeam

      pirrbe

      PA 2023 22.00.08
      Long time no seeing. So I start up the new year with a first problem : the virtual driver cannot be installed. Reason : it is missing in the Fast Ring PatchBeam Update Service…
      Virtual driver PA 2023-01-28 152607.png
      It seems a standard problem with new releases :-)
      Can I have a link or can it be fixed. Thank you. CU later

      Tech Support
    • How to get a registering code?

      N

      Hi there, been a user since 13 years now and in past whenever I had a problem or question I could email, however since 3 weeks it seems like everybody is dead?

      Anyway, as kind of a last resort, I post this email a 4th time but in this forum instead now, in the hope for help:
      "This is the 3rd time I am emailing you guys as I am missing a working code for the preview of Power Archiver 2023

      Can you please help me? I am a 13 years lasting customer of yours, and I am shocked thatr for whatever reason my support tickets are ignored now, why?

      thanks in advance!
      All the best!
      Joerg"

      Tech Support
    • File Explorer Shell Extension crash on Junction

      W

      Re: Explorer.exe Crash on right click

      This appears to be happening again with the Power Archiver 2022 shell extensions.

      When I have Use Explorer Shell Extensions enabled in Power Archiver Configuration and right-click on c:\Users\username\Start Menu, (hidden Junction file), File Explorer crashes.

      I have version 21.00.15 (03/2022) 64-bit installed in Windows 10 Version 21H2 (Build 19044.1826).

      Tech Support
    • PA 21.00.18 Action / Test behaves oddly for me on .PA files

      Brian Gregory

      PA 21.00.18 running on Windows 7 64 bit.
      I made a big .PA file and thought I’d check it was made correctly with Menu / Actions / Test.
      Discovered:
      a) PA always issues a UAC prompt to do this!
      b) PA always says there are many errors in PA files.

      Tech Support
    • PA 21.00.18 testing via context menu causes extraction of files

      D

      When the function for testing archives is invoked via the shell context menu (PowerArchiver > Test) then all the files in the archive get extracted to the current folder.

      The test dialog reports as many errors as there are files in the archive but it fails to give any hint as to which files are supposed to be erroneous or what the nature of the problem might be. Comparing the extracted files to the originals shows no differences at all.

      The .7z in question was produced with maximised compression settings in 7zip (taking forever but resulting in smaller archives than .7z produced by PowerArchiver with maximised settings). Therefore I wanted to see whether PowerArchiver can at least test .7z that it produced itself. Hence I had PowerArchiver convert a .pa with the same contents to .7z. There weren’t any errors reported but the resulting .7z contained fewer than half of the files contained in the .pa (137 of 366), so I scratched that test.

      Performance is abysmal when testing via the context menu (e.g. almost 2 minutes for testing a .7z that 7zip tests in 4 seconds), but that is most likely due to the fact that the extracted files are written to disk. Testing the same .7z in the PowerArchiver GUI takes only 8 seconds but causes the mysterious appearance of a UAC dialog, as reported elsewhere.

      The testing function is vital because PowerArchiver has a history of producing archives that it cannot unpack without errors or that do not conform to the respective file format standards (e.g. ZIP) so that other programs report them as erroneous.

      The point of creating archives is that the files in them will most likely have to be extracted at some point. If the extraction cannot be guaranteed to produce correct results then the whole program is absolutely pointless. Actually, worse than pointless - it causes data loss and hence damage.

      Tech Support

    7zip Problem

    Tech Support
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    • H
      HandsomeGuy last edited by

      :mad: When unzipping a 7zip file (.7z) containing many thousands of files, PowerArchiver just shuts down part way through without extracting all the files. This is really crap. I can’t believe that this was tested. :mad:

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      • D
        davidsplash last edited by

        can you post your 7zip file here. as for the comment i think its unfair. Well pa do not create the 7zipp dll that allows compnaies too extract or create 7zip files, so it most proably is a 7zip dll issue. Its a new format and is being developed. Thanks for reporting it but don’t blame pa as they have the best support for it outside of the 7zip file manager… Can the 7zip file manager work ok on your 7zip file if so it could be a adll or pa problem. which program created the 7zip file.

        To give no details of how you created it and what version of pa your using and what is contained in the file and not to upload it here for testing is vurtilaly imposible to determin the problem or even how to fix it. Bear this in mind when rubbishing something. What system are you using etc.

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        • A
          amh209 @davidsplash last edited by

          To add to David’s post, PA’s 7-zip support has been tested greatly by the many alpha users. 7-zip is very memory intensive archiving format. Like David said, without more information, it will be hard to help you. It would be helpful if you would post your system specs also.

          spwolf 1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware @amh209 last edited by

            Additionally, there are not many error messages incorporated into 7zip. What could have happened would be something like bad memory, bad hard drive, bad motherboard, no space, no space in temp folder, and probably many other things as well :-).

            First thing I always suspect is memory since WinXP is behaving bad when it gets out of memory and just shuts off applications randomly and 7zip is using a lot of memory.

            I know I tested it with some maximum 12 GB sized file and maximum of 120,000 files inside of it and it all went ok.

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            • H
              HandsomeGuy @spwolf last edited by

              Well guys, I know its not a problem with the 7zip file. How do I know this? Well, its simple really.

              The file was created with PA and contains 1,135 files and contains 8 main subdirectories and other subdirectories contained underneath these. Its certainly a LOT less than 120,000 files claimed to be tested. I can extract the files without problems using 7zip v4.13 Beta itself. I’m not even going to bother submitting the 7z file as any newly created archive with lots of files causes the same problem.

              I don’t think its memory issues, unless PA is getting its own memory usage stuffed as 7zip manager has no problems at all with extracting that, or any other, file. My machine is a P4 2.67GHz with 512MB RAM. Its running Win XP Pro.

              I don’t want to rubbish any program, and I do like PA. But when something like this happens, I don’t think you can say that its well tested. It might well be the 7zip DLL file, but if so, why doesn’t PA incorporate the latest DLL file and issue a new version of PA ASAP? I’ve known about this problem for a while, but I thought that it would be fixed in the latest version, but its been around since 7zip support was implemented.

              spwolf 1 Reply Last reply Reply Quote 0
              • spwolf
                spwolf conexware @HandsomeGuy last edited by

                @HandsomeGuy:

                Well guys, I know its not a problem with the 7zip file. How do I know this? Well, its simple really.

                The file was created with PA and contains 1,135 files and contains 8 main subdirectories and other subdirectories contained underneath these. Its certainly a LOT less than 120,000 files claimed to be tested. I can extract the files without problems using 7zip v4.13 Beta itself. I’m not even going to bother submitting the 7z file as any newly created archive with lots of files causes the same problem.

                I don’t think its memory issues, unless PA is getting its own memory usage stuffed as 7zip manager has no problems at all with extracting that, or any other, file. My machine is a P4 2.67GHz with 512MB RAM. Its running Win XP Pro.

                I don’t want to rubbish any program, and I do like PA. But when something like this happens, I don’t think you can say that its well tested. It might well be the 7zip DLL file, but if so, why doesn’t PA incorporate the latest DLL file and issue a new version of PA ASAP? I’ve known about this problem for a while, but I thought that it would be fixed in the latest version, but its been around since 7zip support was implemented.

                If you have had an issue with that since 7zip was implemented, then you should have reported it and it would have been fixed long time ago.

                If you do not report it, it will not be fixed.

                Now, you have to give us more information about the file since it certainly works fine here - we had 20 people testing that, and you are the first to report the issue out of more than a million of people who downloaded PA 9.xx so far.

                So please send us more info about the file.

                thanks,

                spwolf 1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware @spwolf last edited by

                  • Also - step by step on how to reproduce the issue would be great.

                  thanks,

                  H 1 Reply Last reply Reply Quote 0
                  • H
                    HandsomeGuy @spwolf last edited by

                    Well, I don’t know how much more info I can give.

                    Step by step is this: I have maximum compression settings for 7zip archives and right click on a bunch of files and then choose compress.

                    Have you guys heard of X-Setup Pro? Well, if you have, then install v6.6 and then go into Program Files\X-Setup Pro and compress all the files and subdirectories under that folder into a .7z file. Then try and extract these files to a different folder (c:\test) and you’ll notice that part way through the extraction, PA closes and not all the files have been extracted.

                    Now that’s about as much detail as I can provide. If you follow these steps, I KNOW you’ll get the problem. I don’t understand how so many people haven’t come across the problem. I find it a little hard to believe, as I’ve had a lot of problems with extracting ANY .7z file that contains a lot of files.

                    spwolf M 2 Replies Last reply Reply Quote 0
                    • spwolf
                      spwolf conexware @HandsomeGuy last edited by

                      @HandsomeGuy:

                      Well, I don’t know how much more info I can give.

                      Step by step is this: I have maximum compression settings for 7zip archives and right click on a bunch of files and then choose compress.

                      Have you guys heard of X-Setup Pro? Well, if you have, then install v6.6 and then go into Program Files\X-Setup Pro and compress all the files and subdirectories under that folder into a .7z file. Then try and extract these files to a different folder (c:\test) and you’ll notice that part way through the extraction, PA closes and not all the files have been extracted.

                      Now that’s about as much detail as I can provide. If you follow these steps, I KNOW you’ll get the problem. I don’t understand how so many people haven’t come across the problem. I find it a little hard to believe, as I’ve had a lot of problems with extracting ANY .7z file that contains a lot of files.

                      So you are compressing via shell extensions, are you extracting via them as well? What exact extracting procedure did you use?

                      I did a quick test with folder with 3,000 files and everything worked fine, please provide more details, such as step by step reproduction of the issue.

                      thanks!

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                      • D
                        davidsplash @spwolf last edited by

                        this bug is in some 7zip programs like ultimatezip perhaps he used that and then powerarchiver as they look similar and they use a similar setup routine

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                        • H
                          HandsomeGuy @davidsplash last edited by

                          @davidsplash:

                          this bug is in some 7zip programs like ultimatezip perhaps he used that and then powerarchiver as they look similar and they use a similar setup routine

                          NO, I did NOT get confused. Besides, it’s pretty damn hard to get confused if you only have PowerArchiver and 7-Zip, and not UltimateZip installed.

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                          • M
                            mwb1100 @HandsomeGuy last edited by

                            @HandsomeGuy:

                            Have you guys heard of X-Setup Pro? Well, if you have, then install v6.6 and then go into Program Files\X-Setup Pro and compress all the files and subdirectories under that folder into a .7z file. Then try and extract these files to a different folder (c:\test) and you’ll notice that part way through the extraction, PA closes and not all the files have been extracted.

                            I tried doing this (with the latest X-Setup), and had no problems:

                            PowerArchiver version 7.20
                            X-Setup Pro version 7.1 (Eval) - this has 1040 files in 8 folders

                            I performed the archiving and extraction operations using the shell extensions (right mouse click).

                            I had the 7Zip compression set to ‘Ultra’

                            H 1 Reply Last reply Reply Quote 0
                            • H
                              HandsomeGuy @mwb1100 last edited by

                              @mwb1100:

                              I tried doing this (with the latest X-Setup), and had no problems:

                              PowerArchiver version 7.20
                              X-Setup Pro version 7.1 (Eval) - this has 1040 files in 8 folders

                              I performed the archiving and extraction operations using the shell extensions (right mouse click).

                              I had the 7Zip compression set to ‘Ultra’

                              Now I don’t know what to say to that. All I can say is that when I try that same operation, the problem occurs. But it does seem like there are numerous problems with the 7zip.dll file PA is using, so I’m sure I have a valid issue here.

                              A spwolf 2 Replies Last reply Reply Quote 0
                              • A
                                amh209 @HandsomeGuy last edited by

                                I’ve been testing the latest version. I 7-zip (ultra) a file with 5 folders and 967 files. Tested the file, tested fine. Uncompressed the file without any problems.

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                                • spwolf
                                  spwolf conexware @HandsomeGuy last edited by

                                  @HandsomeGuy:

                                  Now I don’t know what to say to that. All I can say is that when I try that same operation, the problem occurs. But it does seem like there are numerous problems with the 7zip.dll file PA is using, so I’m sure I have a valid issue here.

                                  eh, there were no “numerous” problems with 3.xx 7z dll, not many people reported issues but there were for sure some memory issues that we were able to reproduce.

                                  Maybe on your computer there were more obvious than on others for whatever reason that may be. Only solution was the update to 4.xx dll which required our side of code to be completly rewritten which is why it had to wait for 9.5.

                                  So it does not matter that it works on some computers, we know it didnt work on some for sure, and it works fine in 9.5, so only few days more :-).

                                  closing the thread. thanks!

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