BETA: PowerArchiver 2023 - 22.10.02

[itechlang]

Hi guys!

So I tried DVDFab Virtual Drive as I had tried UltraIso before and both are working perfectly.

So I am sorry to tell you guys but I am afraid the issue is on your side.

I have 2 machines running Win 7 x64 and PAVD is NOT working on both.
I have one running Vista x64 and it is working.

You must admit it is a weird coincidence.
For me there is something related to Win 7 x64.

DVDFab VD and UltraIso are working like a charm on all my machines regardless the OS.

Hope you will sort this out soon.
Thanks!

[dragon57]

I have a brand new Win 7 64-bit install here and the PA iso mount works fine. Sorry, I was hoping I could help diagnose your problem :(.

[Mili]

which windows 7 version do you have installed?

[itechlang]

Win 7 x64 Home Premium - not working
Win 7 x64 Ultimate - not working
Vista x64 Home Premium - working

Thanks.

[spwolf]

maybe there is some software or some option that is common to those two win7’s that dont work?

[itechlang]

Yes maybe but 1 machine is brand new and the other one is 2 years old and I have never had any issues with other Virtual Drive software.

How come it is just PA Virtual Drive being not working whereas others like UltraIso, DVDFAb or even PowerIso are working?

There is probably something on those 2 machines that PAVD does not like, maybe it is the brand. :)
They are both HP laptops.

HP Pavilion dv7-3173ca
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01980766&tmp_task=prodinfoCategory&lc=en&dlc=fi&cc=fi&lang=fi&product=4125929

HP Pavilion dv9700 CTO
Unfortunately the HP website has no longer the detailed specifications on this one.

Thanks anyone for any help with this.

[itechlang]

Any ideas??

Anybody else who might have same kind of issue?

I feel lonely.

[itechlang]

Are there any logs/traces I can activate and send you guys to help out?

I still cannot use PA Virtual Drive on both my HP laptops.

I had also opened a ticket to the support a while ago now but nobody has replied. :(

Thanks.

[Mili]

Is the ISO file on a local or a network drive?

as we have an issue reported about mounting ISOs from a network drive

[itechlang]

I remember trying both local and network and none was working at that time but I just tried again today if I copy ISO files locally then I can mount the images.

So I would say it is probably related to the network drive issue you are talking about.

Do you think it is going to be fixed soon?

Thanks.

[Mili]

well that is great news! I’m glad I asked that question as we now know that the issue is not anything related to your specific system.

We have this issue(mounting ISOs from network drives) reproduced and reported in our bug system already, not really sure when the issue will be taken care of, the developers will take a look and see what is up. Until then, I hope that mounting ISOs from a local drive will not be too much of a hassle.

thanks again for the details!!