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    • Cannot convert archive to .zip, always creates .zipx

      C

      Converting an archive to .zip (using both the “Deflate (.zip, compatible)” and “Store” compression methods) always creates a .zipx file instead.

      pa-convert-zip-1.jpg
      pa-convert-zip-2.jpg

      Using the “Store” method sometimes creates a .zip file; I have seen it happen just now, but I cannot reproduce it.

      Tech Support
    • Self-extracting archive creation too messy!

      A

      Good morning,
      I have been using all compression programs for over 20 years, I have always found Winrar very easy to use when I create a self-extracting archive, even 7-zip is simple, “right click” and “create self-extracting archive”, because on powerarchiver it must be like this confused ?
      It doesn’t just create the archive, it opens a page where I have to select the file again, what kind of archive, which folder to create it, etc … you should learn from your competitors how to make life easier!

      Tech Support
    • PA archiving issue with large files and shows incorrect original content's size for all types of archives.

      G

      Hi,

      So refer this screenshot:

      image_2020-12-30_115129.png

      The properties panel that you see, is what I tried to compress, using PA, with following settigs:
      Extreme Strong optimize
      https://forums.powerarchiver.com/assets/uploads/files/1609079025475-image_2020-12-27_195344.png

      The process was stuck at 0% with no progress for over 8 Hours:

      PA.png

      Then the usual, clicking will make it go not responding.

      So, I could not get the files compressed using PA.

      I tried 7zip, and it worked, so that’s 1 issue.

      PA shows incorrect original(before compression) size of total contents.

      Refer the first screenshot.
      folder’s size is shown correctly in 7ZIP
      but not in powerarc.

      this happens with every archive, whether they are compressed in PA or not, whether it has only 1 file, or multiple files inside multiple directory.

      Neither does the archive property panel shows original content’s size.

      Tech Support
    • PA Not responding issue and Pause issue

      G

      Hi,

      So my rig is as below:
      CPU: Intel® Core™ i7-4720HQ CPU @ 2.60GHz (Turbo 3.7GHz)
      RAM: 16 Gigs DDR3
      Samsung SSD 860 EVO
      Windows 10 pro for workstations x64, freshly installed on 22nd Dec 2020, and updated.
      PA freshly downloaded on same day, so it’s 2021 x.x.62 version

      PA Stuck.png

      Issue and reproduction:
      If you start a compression, and if it’s mid way anywhere or even started, and you try to cancel it, the window will get stuck there, another click or key press will make the window not responding, then, and more will make windows to collect logs for crash, and the process will be terminated by windows

      On the other hand.

      If the process is mid way, and if you try to pause it, the compression, CPU utilization, RAM usage will stay/increase as if the compression if still going on, the whole process will take it’s course, instead of doing what we clicked on.

      So, both pause and cancel buttons are useless.

      Tech Support
    • powerarchiver starter 2021 high cpu usage

      N

      I recently installed PA 2021. But the PowerArchiver Starter, for my backups, keeps running at high CPU usage, I have to keep killing it, its running about 46% constantly.

      I have Windows 10 Pro, 20H2, build 19042.662

      Any ideas would be helpful.

      Thanks

      Tech Support
    • PowerArchiver Queue made worse

      G

      Just installed 2021 v20.00.63

      Now, when I add to queue, with or without using always use queue.

      The powerarc starter opens up in notification bar.

      and that’s it, no matter how many files I add to queue, no compression will start.

      I also cannot double click or right click the icon.

      If i end task for this, and disable queuing, compression works fine, just that I have to manually start individual tasks.

      it’s quite ironic that you guys took whole year to fix one issue, in this versions, which completely broke the queuing feature.

      Did you guys test it before releasing?

      Tech Support
    • PA does Negative compression, but 7zip does positive compression for same set of files

      G

      Hi,

      You can obtain the original file from here:

      https://pcsupport.lenovo.com/in/en/products/laptops-and-netbooks/lenovo-y-series-laptops/y50-70-notebook-lenovo/80ej/59428436/cb32343883/downloads/driver-list/component?name=Power%20Management

      For Lenovo Y50-70 win 7 x64 bit, power management, get lenovo energy management

      Run the exe it will extract the installable drivers to C:\drivers

      I tried to compress the whole folder using PA using following parameters:
      Extreme, strong optimize.
      image_2020-12-27_195344.png

      This resulted in negative compression.

      However same file is compressed by 7zip alpha, with positive compression:

      PA Negative compression.png

      I understand that there are different algorithms, parameters used, and totally different software with unique sets of logics programmed, but see if compression algo can be optimized for such files.

      Tech Support
    • BUG: Dragging and dropping not working, hangs

      AluminumHaste

      Over the last few months, I’ve been trying to track down the cause of a hanging bug in PA.
      I have found a reliable test case (on my computer at least).

      I am trying to extract the folders/files from: https://github.com/codereader/DarkRadiant/releases/download/2.9.0/windeps.7z

      By selecting both folders, then dragging over to a Windows Explorer window on another HDD.
      I’m not sure what causes this but this just doesn’t do anything, progress bar appears, but nothing happens.
      PA shows about 5% CPU utilization and I’ve left this going all night and it never does anything.
      It doesn’t always happen, but this morning this is reliably failing for me.
      The folder I’m dragging to is under Git source control, but this also happens when dragging into other folders also, but not always, sometimes it works.

      If I do a regular extraction and use the dialog box to select the location to extract to, that always works.

      Windows 10 64bit Pro 20H2 (19042.630)
      Ryzen 3900X
      Anti Virus is built in Windows Security only.

      I captured a dump of the running process if that helps: https://drive.google.com/file/d/1WLzHG_fOAMtzGMMFLHlIElnQXhsoPyYd/view?usp=sharing

      Tech Support
    • UI Issue moving between different monitors

      G

      I have just installed 2021, but seems to have similar issues to 2019. If you move the app between differen monitors (with different resolutions) the app does not automatically adjust accordingly, so on one monitor I have the app is too big for the screen, whereas on another monitor it only takes up a small fraction of the screen.
      This was worse with 2019, where the fonts were totally screwed up, making the app unusable. This seems better in 2021, but still not working properly.

      Tech Support
    • PA 20.00.63 update still install 20.00.62

      2

      Hi.

      I have noticed after updating PowerArchiver through PatchBeam to 20.00.63, after the installer finished and I recheck for updates, it still tells me that I have version 20.00.62 installed and prompts to download 20.00.63 again.

      This also happens when I install from the offline setup file powarc200063.exe ( https://powerarchiverdl.cachefly.net/2021/powarc200063.exe ). It still installs version 20.00.62 and the process goes over and over again.

      Also, in PowerArchiver About screen I see version 20.00.62 but in Programs and Features in Windows 10, version 20.00.63 is displayed as being installed.

      Can someone check and see if they experience similar behavior?

      Thank you!

      Tech Support
    • Bug with opening an archive while a file is being extracted from an already opened archive

      A

      When I double click on a file within an archive the file gets temporarily extracted to being opened with the external program. When I now go back to the windows explorer and want to open another archive while the file from the first archive is still being extraceted, a new window of power archiver opens and immediatly closes. It opens and closes the new window repeatedly until the extraction of the file from the first archive is completed.

      I use the option that power archiver opens a new tab when another archive is opened.

      This happend with version 20.00.60. I wanted to update it to 20.00.63 as shown in the update window but it just updates to 20.00.62. It still shows that 20.00.63 is available but never seem to update to that version. The bug still exists though.

      Tech Support
    • PA very slow to launch (double click) html file from archive

      S

      I have some large zip files (~ 40 MB) with a lot of html files. When I double click on one of them in the archive, it takes a long time (eg 20 sec) for the file to be extracted and opened in the browser.

      I am using version 19.00.59.

      I discovered that the root cause of the problem is that all the files in the archive are extracted to the temporary dir before the selected file is launched.

      It does not appear to happen with other file types (such as pdf) nor when dragging a html file into the browser.

      I think I recall this issue being raised by someone else, but could not find it.

      Tech Support
    • Windows Explorer extension doesnt compress to .zip

      C

      On PowerArchiver 2021 (20.00.60) and windows 10, Both options in the windows explorer shell extension, “Compress to …zip” and “Compress to …zipx” create a .zipx file. ¿Its this intended?

      Tech Support
    • slow ring update?

      MrAngelus

      My slow ring still reads as 19.00.59… will it ever offer an update to 2021 or is that something I must do manually?

      Tech Support
    • PA 2021 associate formats popup Minor bug

      F

      Hello there,

      I was installing-uninstalling and reinstalling PA 2021 due to another bug when I noticed a minor popup “bug” if it is considered a bug, regarding application association with recommended formats.

      During PA installation you get to choose those options
      Installation 1.png

      I have ticked Associate PA with recommended formats

      Installation completes and when you open PA the defult theme is Windows Ribbon.
      When I changed it to Classic Theme, PA restarts for changes to take effect and then I get the below popup (Sorry I have a greek system)
      It asks: Do you want PA to associate with recommended formats now?
      Options: Associate for all users and Never show again.
      Popup 2.png

      I could swear that once I was changing themes and icons all the time to see which one I prefered and also toggling PA.exe to run as admin and windows compatibility mode and got this popup twice or tripple times.
      Well this one does not bother me at all, I just posted it for the records if needed!

      Tech Support
    • Inconsistency with disabled tabs and multiple instances of PA allowed

      A

      If I the Configuration > View > Standard > Disable Tabs option is checked, when double clicking inside archives on files supported by the internal viewer (PDF, JPEG etc.) they are opened in associated application rather than on a new tab in PA internal viewer, which is expected behavior.
      Next, if the Configuration > Miscellaneous > General > Reuse PA Windows is unchecked, when double clicking on archives associated with PA in Explorer they are opened in new PA instance when there is another one already running, which is expected behavior.
      But when Configuration > View > Standard > Disable Tabs option is checked AND Configuration > Miscellaneous > General > Reuse PA Windows is unchecked, when double clicking inside archives on archive files they are opened in the same instance of PA with no way to get back to the parent archive. I would expect, that when the user doesn’t want to use tabs AND want to use multiple PA instances, that in such case double clicking on archive located inside another archive, the second one would open in a new PA window.

      Tech Support
    • Typo in help output of command line tools

      T

      I’ve made the sections of the output bold to indicate where the typo is.

      Version 7 output
      Commands:

      a : add files to archive (default)
      u : update files to archive
      h : freshen files in archive
      m : move files to archive (files only)
      d : delete files from archive

      r : recurse subfolders
      p|P : store relative Pathnames|store full Pathnames
      PP : store full Pathnames including drive
      c[0,1,2,10,11,13,15,17,19,l,p,w,b,d,z] : set compression level
      (0 - store; 1 - normal ; 2 - maximal)
      (10 - store, 11 - super fast, 13 - fast, 15 - normal, 17 - max, 19 - ultra
      (l - use LZMA, p - use PPMd, w - use WavPack, b - use BZIP2, d - use Deflate
      (z - use optimized compression method based on file exstension)
      g : create Solid archive (7Z format only)

      Version 9 output…
      Commands:

      a : add files to archive (default)
      u : update files to archive
      h : freshen files in archive
      m : move files to archive (files only)
      d : delete files from archive

      r : recurse subfolders
      P : store full Pathnames
      PP : store full Pathnames including drive
      p : store relative Pathnames
      c[0,1,2,10,11,12,13,14,15,16,17,18,19,u,l,p,w,b,d,z] : set compression level
      (0 - store; 1 - normal ; 2 - maximal)
      (10 - store, 11 - super fast, 13 - fast, 15 - normal, 17 - max, 19 - ultra
      (l - use LZMA, p - use PPMd, w - use WavPack, b - use BZIP2, d - use Deflate
      (o - use LZMA2
      (u - use pLZMA4, f - use ZSTD, k - use PPMd_sh, e - use Deflate64
      (z - use optimized strong compression method based on file exstension)
      (x - use optimized fast compression method based on file exstension)
      (m<filters|methods> - use custom set of filters and methods for .PA archive
      y[r|b|d|x|p|d] - filters reflate, bcj2, x64flt, rep, delta
      ypc<size> - custom rep c size
      ypm<size> - custom rep mem size
      yrx<size> - custom reflate zlib level (1-9)
      yt{x} - number of threads
      ya - debug mode
      mt : set multithreading on
      g : create Solid archive (7Z format only)

      Tech Support
    • Error updating from .58 to .60 via patchbeam

      skypx

      error.jpg

      Tech Support
    • Bug when extracting 7ZIP archives

      T

      I’ve found a bug when extracting files from a 7ZIP file, specifically when you tell PowerArchiver to extract only some files and folders from it. This is where the bug exists. You can tell PowerArchiver to extract only certain files but then it proceeds to extract the whole file and not just what you wanted.

      Tech Support
    • Drive Image creation

      T

      Sorry if I’m asking this in the wrong place.
      Can Powerarchiver create images of entire drives (e.g. C: system drive) to create drive image backups?
      Thanks,
      Tim

      Tech Support

    Iso mount

    Tech Support
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    • I
      itechlang last edited by

      I am having an issue to mount iso images on my Win 7 x64.

      I am getting the following error message:

      “An error occurred during installation of the device!”

      The same iso file in the same folder can be mounted without any issues on my Vista x64 though so it is not related to the iso file.

      I have the same version of PowerArchiver including PAVD installed on both the machines.

      Any known issues with Win 7 and Virtual drive?? Or any other known issues around this?

      Thank you.

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        is it that specific iso or all isos on that computer? There are no similar issues that I know of, a lot more people use PA with Win7 compared to Vista.

        I 2 Replies Last reply Reply Quote 0
        • I
          itechlang @spwolf last edited by

          All iso’s I have tried fail. :confused:

          1 Reply Last reply Reply Quote 0
          • I
            itechlang @spwolf last edited by

            Hi,

            I got a post from moles42 about my topic but I cannot see in the forum.

            moles42 was asking this:
            just wondered if you were using any other conflicting virtual drive software on your system?

            Actually it is funny because I am using another virtual drive (UltraIso) on the machine where PAVD is working but I do not have any VD software on my Win 7 machine where PAVD is not working!

            I just tried PAVD on another fresh Win 7 x64 install and it does not work either!!

            So it is working on my Vista Home premium x64
            but not working at all for any iso’s on my Win 7 Ultimate x64 and Win 7 Home premium x64.

            How come? :(
            Are you sure it is working on Win 7 x64??

            FYI, I have been testing the same versions on all my systems i.e. PA 11.62.04 + pastarport13004

            Please help!!

            1 Reply Last reply Reply Quote 0
            • M
              Mili conexware last edited by

              yes, it works on all of our win7 computers - i am typing this from win7 64bit ;-).

              Can you try deleting pavd2010.exe from PA folder and then reinstalling it again?

              thanks!

              I 1 Reply Last reply Reply Quote 0
              • I
                itechlang @Mili last edited by

                I have tried this many times but still not working.

                1 Reply Last reply Reply Quote 0
                • moles42
                  moles42 Alpha Testers last edited by

                  sorry ‘itechlang’ I did post that question but then deleted it thinking it was irrelevant to your problem anyway…I’ve been searching for a solution to your problem today but upto now still haven’t come up with anything sorry.

                  have you tried another piece of software on your W7 system to mount an iso apart from PA?

                  and yes it works perfectly on my Windows 7 Ultimate x64 system.

                  I 1 Reply Last reply Reply Quote 0
                  • I
                    itechlang @moles42 last edited by

                    moles42,

                    yes I tried UltraIso on 1 of my Win 7 systems and it works.

                    I 1 Reply Last reply Reply Quote 0
                    • I
                      itechlang @itechlang last edited by

                      Anyone can help? I cannot be the only one having this issue.

                      1 Reply Last reply Reply Quote 0
                      • moles42
                        moles42 Alpha Testers last edited by

                        Far be it from me to promote alternative software but to try and solve this issue can you try using ’
                        DVDFab Virtual Drive’ http://72.55.191.8/download/DVDFabVirtualDrive1114.exe to see if it works on
                        your system?

                        it works in the same manner whereby you mount the iso files as PA does…
                        I’ve just tested it and it works fine on my W7 x64 system.

                        apologies to management for seemingly promoting alternative VD software…:o

                        what I did like about the program though was when you actually closed it down it removed the virtual drive as well…a facility I did find much to my liking…any chance PA can have this option guys ???

                        1 Reply Last reply Reply Quote 0
                        • RJWaring
                          RJWaring last edited by

                          Moles42! We might have to beat you for this clear breach in member’s rulling! Now walk away with your head in shame…

                          PowerArchiver Rules… “in case management read this”

                          1 Reply Last reply Reply Quote 0
                          • moles42
                            moles42 Alpha Testers last edited by

                            sorry guys…was only trying to help this poor guy out…:o
                            give me my 50 ‘lashes’ and let’s move on…:eek:

                            1 Reply Last reply Reply Quote 0
                            • M
                              Mili conexware last edited by

                              After everything PA has done for you Moles……

                              1 Reply Last reply Reply Quote 0
                              • M
                                Mili conexware last edited by

                                :D

                                All joking aside,
                                itechlang, please do let us know the results of using the VD software moles posted and thanks Moles for looking into it!!

                                We haven’t had any other reports of constantly failed ISO mounts on x64 so this has to be specific.
                                Let’s see how this works

                                I 1 Reply Last reply Reply Quote 0
                                • I
                                  itechlang @Mili last edited by

                                  Hi guys!

                                  So I tried DVDFab Virtual Drive as I had tried UltraIso before and both are working perfectly.

                                  So I am sorry to tell you guys but I am afraid the issue is on your side.

                                  I have 2 machines running Win 7 x64 and PAVD is NOT working on both.
                                  I have one running Vista x64 and it is working.

                                  You must admit it is a weird coincidence.
                                  For me there is something related to Win 7 x64.

                                  DVDFab VD and UltraIso are working like a charm on all my machines regardless the OS.

                                  Hope you will sort this out soon.
                                  Thanks!

                                  1 Reply Last reply Reply Quote 0
                                  • D
                                    dragon57 last edited by

                                    I have a brand new Win 7 64-bit install here and the PA iso mount works fine. Sorry, I was hoping I could help diagnose your problem :(.

                                    1 Reply Last reply Reply Quote 0
                                    • M
                                      Mili conexware last edited by

                                      which windows 7 version do you have installed?

                                      I 1 Reply Last reply Reply Quote 0
                                      • I
                                        itechlang @Mili last edited by

                                        Win 7 x64 Home Premium - not working
                                        Win 7 x64 Ultimate - not working
                                        Vista x64 Home Premium - working

                                        Thanks.

                                        1 Reply Last reply Reply Quote 0
                                        • spwolf
                                          spwolf conexware last edited by

                                          maybe there is some software or some option that is common to those two win7’s that dont work?

                                          I 1 Reply Last reply Reply Quote 0
                                          • I
                                            itechlang @spwolf last edited by

                                            Yes maybe but 1 machine is brand new and the other one is 2 years old and I have never had any issues with other Virtual Drive software.

                                            How come it is just PA Virtual Drive being not working whereas others like UltraIso, DVDFAb or even PowerIso are working?

                                            There is probably something on those 2 machines that PAVD does not like, maybe it is the brand. :)
                                            They are both HP laptops.

                                            HP Pavilion dv7-3173ca
                                            http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01980766&tmp_task=prodinfoCategory&lc=en&dlc=fi&cc=fi&lang=fi&product=4125929

                                            HP Pavilion dv9700 CTO
                                            Unfortunately the HP website has no longer the detailed specifications on this one.

                                            Thanks anyone for any help with this.

                                            I 1 Reply Last reply Reply Quote 0
                                            • I
                                              itechlang @itechlang last edited by

                                              Any ideas??

                                              Anybody else who might have same kind of issue?

                                              I feel lonely.

                                              I 1 Reply Last reply Reply Quote 0
                                              • I
                                                itechlang @itechlang last edited by

                                                Are there any logs/traces I can activate and send you guys to help out?

                                                I still cannot use PA Virtual Drive on both my HP laptops.

                                                I had also opened a ticket to the support a while ago now but nobody has replied. :(

                                                Thanks.

                                                1 Reply Last reply Reply Quote 0
                                                • M
                                                  Mili conexware last edited by

                                                  Is the ISO file on a local or a network drive?

                                                  as we have an issue reported about mounting ISOs from a network drive

                                                  I 1 Reply Last reply Reply Quote 0
                                                  • I
                                                    itechlang @Mili last edited by

                                                    I remember trying both local and network and none was working at that time but I just tried again today if I copy ISO files locally then I can mount the images.

                                                    So I would say it is probably related to the network drive issue you are talking about.

                                                    Do you think it is going to be fixed soon?

                                                    Thanks.

                                                    1 Reply Last reply Reply Quote 0
                                                    • M
                                                      Mili conexware last edited by

                                                      well that is great news! I’m glad I asked that question as we now know that the issue is not anything related to your specific system.

                                                      We have this issue(mounting ISOs from network drives) reproduced and reported in our bug system already, not really sure when the issue will be taken care of, the developers will take a look and see what is up. Until then, I hope that mounting ISOs from a local drive will not be too much of a hassle.

                                                      thanks again for the details!!

                                                      1 Reply Last reply Reply Quote 0
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