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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support
    • Is PA 2022 clear with old bugs?

      G

      PA Queue does not compress file optimally with same parameters if used in Queue mode.

      Being able to save advanced option, and set a default profile and archive type for compression so I can save clicks.

      The above two are majorly affecting my efficiency with archiving stuff with PA 20.10.03.

      Can someone confirm if they are resolved with the 2022 RC1?

      Tech Support

    Iso mount

    Tech Support
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    • I
      itechlang last edited by

      I am having an issue to mount iso images on my Win 7 x64.

      I am getting the following error message:

      “An error occurred during installation of the device!”

      The same iso file in the same folder can be mounted without any issues on my Vista x64 though so it is not related to the iso file.

      I have the same version of PowerArchiver including PAVD installed on both the machines.

      Any known issues with Win 7 and Virtual drive?? Or any other known issues around this?

      Thank you.

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        is it that specific iso or all isos on that computer? There are no similar issues that I know of, a lot more people use PA with Win7 compared to Vista.

        I 2 Replies Last reply Reply Quote 0
        • I
          itechlang @spwolf last edited by

          All iso’s I have tried fail. :confused:

          1 Reply Last reply Reply Quote 0
          • I
            itechlang @spwolf last edited by

            Hi,

            I got a post from moles42 about my topic but I cannot see in the forum.

            moles42 was asking this:
            just wondered if you were using any other conflicting virtual drive software on your system?

            Actually it is funny because I am using another virtual drive (UltraIso) on the machine where PAVD is working but I do not have any VD software on my Win 7 machine where PAVD is not working!

            I just tried PAVD on another fresh Win 7 x64 install and it does not work either!!

            So it is working on my Vista Home premium x64
            but not working at all for any iso’s on my Win 7 Ultimate x64 and Win 7 Home premium x64.

            How come? :(
            Are you sure it is working on Win 7 x64??

            FYI, I have been testing the same versions on all my systems i.e. PA 11.62.04 + pastarport13004

            Please help!!

            1 Reply Last reply Reply Quote 0
            • M
              Mili conexware last edited by

              yes, it works on all of our win7 computers - i am typing this from win7 64bit ;-).

              Can you try deleting pavd2010.exe from PA folder and then reinstalling it again?

              thanks!

              I 1 Reply Last reply Reply Quote 0
              • I
                itechlang @Mili last edited by

                I have tried this many times but still not working.

                1 Reply Last reply Reply Quote 0
                • moles42
                  moles42 Alpha Testers last edited by

                  sorry ‘itechlang’ I did post that question but then deleted it thinking it was irrelevant to your problem anyway…I’ve been searching for a solution to your problem today but upto now still haven’t come up with anything sorry.

                  have you tried another piece of software on your W7 system to mount an iso apart from PA?

                  and yes it works perfectly on my Windows 7 Ultimate x64 system.

                  Windows 10 Pro x64
                  Intel Core 2 Duo E6850 @ 3.00GHz
                  4.00GB Dual-Channel DDR2 @ 399MHz
                  NVIDIA GeForce GT 730

                  I 1 Reply Last reply Reply Quote 0
                  • I
                    itechlang @moles42 last edited by

                    moles42,

                    yes I tried UltraIso on 1 of my Win 7 systems and it works.

                    I 1 Reply Last reply Reply Quote 0
                    • I
                      itechlang @itechlang last edited by

                      Anyone can help? I cannot be the only one having this issue.

                      1 Reply Last reply Reply Quote 0
                      • moles42
                        moles42 Alpha Testers last edited by

                        Far be it from me to promote alternative software but to try and solve this issue can you try using ’
                        DVDFab Virtual Drive’ http://72.55.191.8/download/DVDFabVirtualDrive1114.exe to see if it works on
                        your system?

                        it works in the same manner whereby you mount the iso files as PA does…
                        I’ve just tested it and it works fine on my W7 x64 system.

                        apologies to management for seemingly promoting alternative VD software…:o

                        what I did like about the program though was when you actually closed it down it removed the virtual drive as well…a facility I did find much to my liking…any chance PA can have this option guys ???

                        Windows 10 Pro x64
                        Intel Core 2 Duo E6850 @ 3.00GHz
                        4.00GB Dual-Channel DDR2 @ 399MHz
                        NVIDIA GeForce GT 730

                        1 Reply Last reply Reply Quote 0
                        • RJWaring
                          RJWaring last edited by

                          Moles42! We might have to beat you for this clear breach in member’s rulling! Now walk away with your head in shame…

                          PowerArchiver Rules… “in case management read this”

                          1 Reply Last reply Reply Quote 0
                          • moles42
                            moles42 Alpha Testers last edited by

                            sorry guys…was only trying to help this poor guy out…:o
                            give me my 50 ‘lashes’ and let’s move on…:eek:

                            Windows 10 Pro x64
                            Intel Core 2 Duo E6850 @ 3.00GHz
                            4.00GB Dual-Channel DDR2 @ 399MHz
                            NVIDIA GeForce GT 730

                            1 Reply Last reply Reply Quote 0
                            • M
                              Mili conexware last edited by

                              After everything PA has done for you Moles……

                              1 Reply Last reply Reply Quote 0
                              • M
                                Mili conexware last edited by

                                :D

                                All joking aside,
                                itechlang, please do let us know the results of using the VD software moles posted and thanks Moles for looking into it!!

                                We haven’t had any other reports of constantly failed ISO mounts on x64 so this has to be specific.
                                Let’s see how this works

                                I 1 Reply Last reply Reply Quote 0
                                • I
                                  itechlang @Mili last edited by

                                  Hi guys!

                                  So I tried DVDFab Virtual Drive as I had tried UltraIso before and both are working perfectly.

                                  So I am sorry to tell you guys but I am afraid the issue is on your side.

                                  I have 2 machines running Win 7 x64 and PAVD is NOT working on both.
                                  I have one running Vista x64 and it is working.

                                  You must admit it is a weird coincidence.
                                  For me there is something related to Win 7 x64.

                                  DVDFab VD and UltraIso are working like a charm on all my machines regardless the OS.

                                  Hope you will sort this out soon.
                                  Thanks!

                                  1 Reply Last reply Reply Quote 0
                                  • D
                                    dragon57 last edited by

                                    I have a brand new Win 7 64-bit install here and the PA iso mount works fine. Sorry, I was hoping I could help diagnose your problem :(.

                                    1 Reply Last reply Reply Quote 0
                                    • M
                                      Mili conexware last edited by

                                      which windows 7 version do you have installed?

                                      I 1 Reply Last reply Reply Quote 0
                                      • I
                                        itechlang @Mili last edited by

                                        Win 7 x64 Home Premium - not working
                                        Win 7 x64 Ultimate - not working
                                        Vista x64 Home Premium - working

                                        Thanks.

                                        1 Reply Last reply Reply Quote 0
                                        • spwolf
                                          spwolf conexware last edited by

                                          maybe there is some software or some option that is common to those two win7’s that dont work?

                                          I 1 Reply Last reply Reply Quote 0
                                          • I
                                            itechlang @spwolf last edited by

                                            Yes maybe but 1 machine is brand new and the other one is 2 years old and I have never had any issues with other Virtual Drive software.

                                            How come it is just PA Virtual Drive being not working whereas others like UltraIso, DVDFAb or even PowerIso are working?

                                            There is probably something on those 2 machines that PAVD does not like, maybe it is the brand. :)
                                            They are both HP laptops.

                                            HP Pavilion dv7-3173ca
                                            http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01980766&tmp_task=prodinfoCategory&lc=en&dlc=fi&cc=fi&lang=fi&product=4125929

                                            HP Pavilion dv9700 CTO
                                            Unfortunately the HP website has no longer the detailed specifications on this one.

                                            Thanks anyone for any help with this.

                                            I 1 Reply Last reply Reply Quote 0
                                            • I
                                              itechlang @itechlang last edited by

                                              Any ideas??

                                              Anybody else who might have same kind of issue?

                                              I feel lonely.

                                              I 1 Reply Last reply Reply Quote 0
                                              • I
                                                itechlang @itechlang last edited by

                                                Are there any logs/traces I can activate and send you guys to help out?

                                                I still cannot use PA Virtual Drive on both my HP laptops.

                                                I had also opened a ticket to the support a while ago now but nobody has replied. :(

                                                Thanks.

                                                1 Reply Last reply Reply Quote 0
                                                • M
                                                  Mili conexware last edited by

                                                  Is the ISO file on a local or a network drive?

                                                  as we have an issue reported about mounting ISOs from a network drive

                                                  I 1 Reply Last reply Reply Quote 0
                                                  • I
                                                    itechlang @Mili last edited by

                                                    I remember trying both local and network and none was working at that time but I just tried again today if I copy ISO files locally then I can mount the images.

                                                    So I would say it is probably related to the network drive issue you are talking about.

                                                    Do you think it is going to be fixed soon?

                                                    Thanks.

                                                    1 Reply Last reply Reply Quote 0
                                                    • M
                                                      Mili conexware last edited by

                                                      well that is great news! I’m glad I asked that question as we now know that the issue is not anything related to your specific system.

                                                      We have this issue(mounting ISOs from network drives) reproduced and reported in our bug system already, not really sure when the issue will be taken care of, the developers will take a look and see what is up. Until then, I hope that mounting ISOs from a local drive will not be too much of a hassle.

                                                      thanks again for the details!!

                                                      1 Reply Last reply Reply Quote 0
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