Extracting files but no files exist??



  • Hey there… Here is my issue. I have around 70gigs of PowerArchiver files… I start the extraction… I can see the folders being created, and can see the actual files being extracted. Thousands of JPGs, MOV, AVI, etc files that are flying by the status box during the extraction. Then after about 2 hours of extraction time, it completes… Yet, NO files showup or seem to exist???

    Am I missing something?


  • Alpha Testers

    I don’t have an answer to your question. I’ll leave that to the right people. But could you add more info to help them.
    What is your OS?
    Where are you extracting the files to?
    Type of archive etc.



  • I will give as much info as I know. I am on Windows 7, and I have a PowerArchiver 10 archive that consists of 144 files marked Z1 - Z144. Each file is 700 megs. There is one other file called media.zip that is 305 megs. I am extracting starting from the 305 meg file. When I choose extract, it sorts the folder, lists 954.000 files. I choose to extract to my hard drive.

    The extraction process takes around 2.5 hours. In the status box, I can see where it says it is extracting the actual files. I see filenames… When it finishes, it correctly extracts every folder which is around 15-30k different folders…

    Problem is. The folders are there, but not a single file appears in any of the folders… Obviously we are talking a pretty large archive… But I see the files extracting correctly in the status window, but when all is said and done, no files are ever extracting.



  • @brian_bfs:

    I will give as much info as I know. I am on Windows 7, and I have a PowerArchiver 10 archive that consists of 144 files marked Z1 - Z144. Each file is 700 megs. There is one other file called media.zip that is 305 megs.

    Sorry, need a bit more.
    Do you mean Powerarchiver 10 or PowerArchiver 2010?
    If you open Help/About what is the version number?

    @brian_bfs:

    I am extracting starting from the 305 meg file. When I choose extract, it sorts the folder, lists 954.000 files. I choose to extract to my hard drive.

    Is this from within the PowerArchiver Window (GUI) or via the exporer context menu (right click on the zip file)?

    Have you tried to use PowerArchiver “test” function?

    @brian_bfs:

    The extraction process takes around 2.5 hours. In the status box, I can see where it says it is extracting the actual files. I see filenames. When it finishes, it correctly extracts every folder which is around 15-30k different folders.

    Problem is. The folders are there, but not a single file appears in any of the folders. Obviously we are talking a pretty large archive. But I see the files extracting correctly in the status window, but when all is said and done, no files are ever extracting.

    OK - the problem is clear, but not necessarily the cause.

    Don’t take it the wrong way but we will assume that you have enough free disk space for the uncompression (about 100 GB) 😃



  • Another thing - are the folder and/or filenames using “Unicode” characters (eg non-english language characters)?


  • conexware

    one million files ;-).

    Was the archive also created with PA2010?


  • conexware

    additionally, it would be swell to know what settings were used to create archive, so we can try to reproduce the issue… I am assuming uploading archive is out of question ;-).


  • conexware

    and definitely check how much free space is there in temp and destination drive.



  • I can find out what it was created with. My web developer created it from my Windows web server, which is why it is so huge.

    Uploading it somewhere would be impossible. It took me like 2.5 days to grab the files using broadband.

    I might not have enough disk space to open it to be honest… I have around 154 gigs of free space, so I was really kind of assuming I had enough space. I figured that during the entire 2.5 hours of extraction time, that as I was watching the filenames being extracted in the progress window, that some files would write, even if I eventually ran out of disk space. The folders were being written, just not the files.

    I do appreciate everyone’s help on this. You have no idea how valuable these files are, and I have no backup other than this powerarchiver files that currently… don’t seem to want to extract.



  • and to followup. I never get any sort of error message. It finishes to extraction complete to 100% without any sort of error. It just returns cleaning to the PowerArchiver 2010 program when complete.


  • conexware

    it is hard to say like this - maybe also some kind of permissions issue, what OS do you use?



  • It is installed on Windows 7… extracting to my internal hard drive… It would not bother me as much as it does if I got some sort of error message, or if I didnt see the actual files flying by during the extraction process in the progress window… I mean literally I see the correct files… but they never actually write to the drive… I know I have said that a million times… Just so frustrating on files that are so darn important.



  • What happens if you try a partial extraction - e.g. just one folder?


  • conexware

    did you try starting PA as administrator? maybe it is some kind of permissions issue (you should get error with it but….).


  • conexware

    or just one file…. small file.



  • The problem is. .that even though my computer has 3 gigs of RAM, which I guess really is not a lot anymore, and it is such a huge number of archived files and a huge size PA tends to “stop responding” every once in awhile. It sticks so to speak, but then starts running without issues…

    So maybe it is a size or ram issue on my end… But the folders seem to write fine… just not the files… In theory, I assume that it should write the files in the folder, after the folder is created, and then move to the next folder…

    Maybe I am wrong…

    But you have no idea how much I need these files… Could I be better off using a command prompt version of the software?


  • conexware

    You need to do this:
    1. Start PA2010 by right clicking on PA icon and selecting Run As Administrator
    2. Select single file and select extract to> Desktop.

    Just let it work. Since there are million files in archive, it might appear as if PA is not responding, but it is actually working in the background.

    So just leave it be and let us know if that file has been extracted properly and we will go from there.

    thanks,



  • As we don’t have access to your archive and (as far as I know as another user) are unaware of existing problems which would cause this, you will have to help by answering what might appear to be “silly” or “non-relevant” questions - please be patient.

    P.S. Be sure you have a copy of the archive for safety.

    Still might be relevant
    @TBGBe:

    Do you mean Powerarchiver 10 or PowerArchiver 2010?
    If you open Help/About what is the version number?

    P.S. 3GB ram should be plenty (even with Windows 7) :p
    But with such a large archive things will appear to “hang” occaisionally - don’t “kill” PA, let it run.



  • Believe me, I have no problem answering questions that are silly. Right now I will answer any question you ask including my eye color to get this archive opened. I tried opening that way, and PA hung for 9 hours and never moved. When I say moved, I mean the progress bars never go above 0%… So I think that technique did end up freezing it up. I cant imagine 0% progress for 9 hours is working. Also for whatever it is worth, when I go into task manager to close it down. (I have done this more than once while trying to extract this) It is showing memory usage for PA between 800megs and 1.4 gigs of RAM being used.

    Again I dont know if that has any bearing. The next thing I will try is to hook up an external drive with 1TB free and see if maybe it is a harddrive space issue.

    I can attach some screenshots of the progress bar during actual extraction if that helps at all.

    Brian



  • It Might be worth you uninstalling PowerArchiver, deleting the Program Folders and Registry Values if you are comfortable in that and then reinstall the latest stable version.

    That has helped some people in the past with issues like this. Obviosly that was them and not you but if you have not tried this method already just give it a go.


 

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